Based on 3.879 opinions finded in 3 websites
Based on 3.879 opinions finded in 3 websites
Opinions
Have been using this place for years pizzas are lovely, last time we ordered both were wrong after speaking to them we were told they’d send it out free next, when I phoned them to ordered I was screamed at and called a liar despite being able to prove we call them from our call log! Great food but shame about the standard of service
Leanne Talbot . 2025-01-09
MORE AT Google
No salad delivered with the kebab
Jalie . 2025-01-01
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Seriously miserable staff with zero patience or integrity, would recommend if you like to be ignored and looked down on and treated like a second class citizen, if that’s the service after , then please go there……x large donner, meat was cold and not very nice, absolute waste of £15 , please avoid
Matthew Tapp . 2024-12-14
MORE AT Google
Freezing cold food, took an hour and a half to be delivered, small portions considering I bought a large
Alex . 2024-12-11
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Low rating due to comments made by driver that we need to order by 10pm as we live too far out - don’t deliver here if it’s too far. Ruined my experience as I’ve paid service and delivery fees.
Neville . 2024-12-06
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Will order again, lovely jubbly
Michael . 2024-12-04
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Normally enjoy ordering from here. Kids left their meals chips were so greasy. My French fries were like cardboard
Olivia . 2024-11-25
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The food here was great. Big portions and really fresh.
Julie . 2024-11-20
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paid £9 for a wrap that had barely any meat in it, burger was OK, Pepsi tasted weird.
mikey . 2024-11-19
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Food is dry, they give very little amount of sauce and it tastes quite old.
Zonib Farrow . 2024-11-09
MORE AT Google
Food was great, very nice and hot!
Julie . 2024-11-07
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We just ordered 2 burgers & a portion of fries to be delivered. They arrived well within time, they were hot, and they were absolutely delicious I mean, mouth-wateringly good Do yourself a favour and order the burgers. We had a quarter pounder & half pounder with cheese with a portion of chips. You seriously won’t regret it
Andrew Harkin . 2024-11-04
MORE AT Google
£13.20 for a large kebab was not even large. That was the price for collection!!! Overpriced food.
Paul S . 2024-11-03
MORE AT Google
Food mediocre, very long wait for a simple meal,and quite expensive, probably no return.
Sheila Norris . 2024-10-27
MORE AT Google
Absolutely delicious, nice well cooked pizza and tasty sides.
kaz . 2024-10-27
MORE AT Google
Excellent service, fresh & piping hot as well as polite and friendly delivery. Well done guys. We frequently recommend you 👌
Caroline . 2024-10-20
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Asked for burger sauce and no onions but got onions and no sauce😂 but food was warm so can’t moan too much
Jodie . 2024-10-04
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Very disappointing experience. Food order was wrong, no apology and said would send out . But food that arrived would be cold if waiting for missing items. No offer to send anything extra, no even a gesture. Would not recommend
Julian . 2024-09-19
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£8.60 for average chips and 3 pots of cheap sauce.
Aaron Weatherley . 2024-09-05
MORE AT Google
Meat in the kebabs good, salad fresh and the chilli sauce was really good, and considering how far away I live food was warm on arrival.
Kurt . 2024-09-05
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cod was off , and smelt strongly of ammonia, only ate 2 bits, horrible
ann . 2024-09-03
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Meat was burnt i was quite surprised as normally it is very inexpensive
Craig . 2024-09-02
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Gone in tonight and noticed prices have gone up 25%. Fair enough but now the salad is pre packaged in a small plastic carton so it’s either all the salad (albeit a small portion) or no salad. My missus only likes white cabbage and we would always ask for extra which it specifies on website, but now a tiny portion, of which most is wasted as it’s bits she doesn’t eat. Would much prefer specifying my own salad especially given that two donners (1 large and 1 extra large) was £27. Seems to be a reoccurring trend with all the takeaways we frequently use, prices up and portion size down. And even before the portion size was hit and miss depending on who served you.
invictalad . 2024-08-25
MORE AT Google
They forgot our chips!!!!! and there was so much grease that it was all swimming in the bottom of the plastic carrier bag.
L . 2024-08-11
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did not receive our food and after 2 hours waiting they said a new delivery driver took it to the wrong house
Lizzie . 2024-08-09
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Very rude, have been going here for years and ringing to get an update. Hung up the phone on me and told me to wait without any update
ryan dauncey . 2024-07-27
MORE AT Google
Nice food. Very tight portion for large…
morgan . 2024-07-19
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one cod was good other was rubbish and full of bones
Malcolm . 2024-07-09
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Food was delivered at a good time. However the restaurant did not read the notes properly therfor the meal was messed up.
kaleigh . 2024-07-02
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My order was delayed over 2 hours, I’m looking for a refund
Tony . 2024-06-28
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fish and chips worth the money really enjoyed it....
Martin . 2024-06-28
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delivered on time, and very nice and hot, Thank you
ann . 2024-06-24
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Fantastic quality food, well presented, fresh and still hot
Steve . 2024-06-13
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Absolutley Gorgeous Fish and Chips From Arder.
Kathy . 2024-06-01
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Over an hour later and sent wrong item absolutely abysmal
richard . 2024-05-30
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They are stealing your money, don't go. service and quality is very bad. The food is very bad. They don't change the dishes they made wrong. disgusting. He dropped a burger on the floor and they picked it up again and served him.
Serhat Alagoz . 2024-05-28
MORE AT Google
I rang the restaurant for an update on delivery time to a very rude response then had the phone put down on me before i could say anything else! Awful customer service
James . 2024-05-26
MORE AT Just Eat
asked and ordered chocolate ice cream got vanilla 🤨👎 asked for and ordered pot or burger sauce didn't get it 🤨👎 meat and chips was on the small side Wen orded large 🤨👎 overall the food was tasty and ok just need to do better next time
Ian . 2024-05-18
MORE AT Just Eat
We have just started ordering from here again and at first great lovely food today salad wax lettuce and a little onion 1 slice of cucumber poor ! For a large kebab , less meat for a large kebab than a medium we had last week disappointed. We shall be going elsewhere
Jenny . 2024-05-18
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Food wasn't cooked when arrived! Manager/ owner was rude when his card machine didn't work. Not good when I support an autistic gentleman he doesn't understand waiting which is why I ordered to collect. Other workers were lovely and understanding and gave a free drink for the mistake made will return due to the other members of staff.
Samantha . 2024-05-13
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Would love to have given 5stars for quality but ordered garlic mayonnaise but didn’t get any
George . 2024-05-12
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Very nice and decent size large cod
Dawn . 2024-05-11
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Ordered last night. Food didn't turn up and the restaurant tried lying and said they delivered it to my next door neighbour. I saw my neighbour leave for the weekend an hour prior and we share a doorstep so my doorbell covers the whole property. They didn't even attempt delivery (at least on my road) and doubled down in their lies. Their behaviour is pathetic and disgusting
Timothy . 2024-05-05
MORE AT Google
After a long wait then a phone call ti see where our good was it turned up greasy cold and not up to its usual standard which is unfortunate as we’ve never had a problem in the past
Anna . 2024-04-27
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I have waited almost 2 hours for my food and still nothing. They do not answer thier phones. Absolutely ridiculous. Money down, no food and absolutely no communication.
Danielle . 2024-04-25
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Honestly... I don't recommend it. I would have to write a lot to convince you not to buy there. I hope they close it soon
Peter K . 2024-04-13
MORE AT Google
Sends pizza with mushrooms on when we didn't order with mushrooms. Phoned to tell them as I can't eat mushrooms - rude man on the phone tries to tell us we asked for mushrooms, when we said we didn't then magically he changes what he is saying and says that's not mushrooms on the pizza... its in my hands...thats defo mushrooms. Rude people who won't admit when they are wrong. We've used these guys for years but it's gone down hill recently and this rude interaction means we will not be returning. No apology or acknowledgement that they got it wrong, would rather tell the customer they don't see mushrooms 😂
Katiez Cakez . 2024-04-05
MORE AT Google
Excellent kebab. The chips were particularly good.
graham . 2024-03-29
MORE AT Just Eat
Food was great, portions generous and food fresh. Delivery driver nice & polite.
Kurt . 2024-03-26
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Really friendly staff, recognise their regulars and can have a laugh with them. Quick food, always piping hot and worth the money, best kebab and takeaway shop in the area IMO
Callum Tanton . 2024-03-26
MORE AT Google
lovely food and arrived on time
Wendy . 2024-03-23
MORE AT Just Eat
Food was as good as always, delivery driver nice and polite. 5mins early and the food still hot.
Kurt . 2024-03-21
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I ordered takeaway for 5:30. I phone twice. The first time I was told it was on its way and the second time I was told they were basically there but I still waited another ten minutes. I was going out which I why I asked for 5:30 so was not very happy to receive it 40 mins after
Jessica . 2024-03-15
MORE AT Just Eat
food was cold and late also they didn't put sauce in food asked for
Zoë . 2024-03-13
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Ordered twice from here now through just eat excellent service happy on both orders great food great service all round
Daniel . 2024-03-10
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Really Good food + really quick delivery!
Tom . 2024-03-05
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Generally OK for the price. Unfortunately though the chips were rather soggy.
Lee Garrett . 2024-02-26
MORE AT Google
No drinks where given for the meal deals x2 lids meals.
jack . 2024-02-23
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food was perfect as always. staff are super friendly. my number one place to go to now for kebabs, pizzas and burgers!
Megan . 2024-02-19
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Order was disappointing, was regular and not large as ordered. Ice cream was mean to be Haagan but I got something else, ice cream itself had melted so it’s inedible until it’s frozen over night
Matthew . 2024-02-16
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Don't order from here never get wot you have ordered always change something or forget something
Priscilla Jones . 2024-02-14
MORE AT Google
Food waa great, fast n piping hot.
Sam . 2024-02-03
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good quality, plenty of it and a great tasting Chicken Shish🤤
Chris . 2024-02-03
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chicken shish wasn't cooked properly was all pink and had blood in it still so couldn't eat it very disappointed won't be ordering from here again
Eleanor . 2024-02-02
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food wasn't cooked properly and meat still had blood in so couldn't eat it
Eleanor . 2024-02-01
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The food was very nice although the boxes they came in were starting to deteriorate due too the heat of the food.
antony . 2024-02-01
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Food was really good. Very tasty ! And plenty of it. Very happy.
Kyle . 2024-01-24
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Was ok not the best not the worst probably wouldn’t use again
Nick . 2024-01-24
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Ordered from them twice and been so hot and nice
lisa . 2024-01-15
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Very good and very quick, polite delivery man, thank you
Ann . 2024-01-15
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Good is so cold!!! Really bad quality!!!
Eliza . 2024-01-14
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really good quality meat and the chips were really fresh and are proper chip shop chips.
Megan . 2024-01-13
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really good meat and chips wouldn't go anywhere else !!!!!!
Megan . 2024-01-13
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food was out for 20 mins before delivery and when turn up cold and wet from sweating in the plastic bag, we live 1 mile from shop so 20 mins is absolute joke. teach me for being lazy.
Gary . 2024-01-13
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Would never order from here again! The food took over 2 hours to come I did call numerous times and the lady told me 15 mins away when it already had been an hour then a further 30 mins she said 10 mins away then another 25 minutes later she said 5 mins away but still didn’t come for another 20 mins and when it did finally come all of it was stone cold, and one of the burgers had no cheese just burger sauce when I specifically asked for just cheese and no sauce. Never again!
Tara . 2024-01-08
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Very late on delivery, relatively bad communication, food was alright tho apart from chips and pizza being cold, wouldn’t issue a partial refund for the hassle
Arturs . 2024-01-08
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All take aways have been really tasty and have no problems recommending
Deborah Parks . 2024-01-07
MORE AT Google
Order was about an hour late and was cold when I did get it ice cream was pretty much just cream by the time it got here! Shame as I used to order here a fair bit 👎
Luke . 2024-01-06
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The meat was nice, chips were the most undercooked chips I have ever had, was rock hard and one was still ice cold…
William . 2024-01-06
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Order was correct and warm. Kebab was as good as always, other food was warm and decent. Always my go to as they deliver and I’m I a village a fair way away.
Kurt . 2024-01-06
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Tiny portions soggy chips. Paid for large chips got a small didn't get the bottle or bring that it said you get after spending 30 pound.
Jody . 2024-01-01
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Won't let me change it but always use arda was nice way to much salad and no sauce other than that was good
Derek . 2023-12-30
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really nice kebab, cooked to perfection. 🙏🙏🙏
James . 2023-12-23
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delicious, ready quickly friendly staff good quality
Megan . 2023-12-22
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lovely food as always. Burgers are always cooked to perfection!!!!
Megan . 2023-12-22
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My order was very late i rang the shop and they lied about how long it would take, food arrived cold!!!
josh . 2023-12-20
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We ordered a kebab and it came raw and it it was all hard and made us sick and we orderd and fish cake and it was green won't recommend eating from here twice its done this
Caroline Waller . 2023-12-18
MORE AT Google
Food came really quickly which was great as it was Saturday evening. And lovely and hot and great quality again.
Paul . 2023-12-17
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Really delicious as always, really friendly staff who were able to help with my requests :)
Megan . 2023-12-16
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delicious food as always highly recommended
Megan . 2023-12-16
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Food was lovely, portion sizes were great, fresh and piping hot food, kebabs were extra extra good
Adam . 2023-12-04
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Absolutely disappointed. Trying to call the restaurant, not possible to connect. Just eat app showing me - enjoy your food . Now having my 4 year old twins crying, as they want them pizza 🤬😡🤬
Nina . 2023-11-30
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Very unhappy for the 1st time tonight, we use you all the time and never had a bad experience, your normally prompt and hot, tonight you was later than late and stone cold, it really ruined our takeaway treat.
John . 2023-11-27
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I order kebab from many place in Maidstone but this one was the best one.
Sylwia . 2023-11-20
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Disgusting! Cold cold food!! Ordered for it to be here at 530! Came at 630 no one had called to say it would be later then what I asked for etc! Had to call them myself to keep chasing it up. Was assured the food would be hot but it was stone cold! The chips were all soggy!! Absolutely disgusting
Nicky . 2023-11-15
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We used to love to order from Arda but how could they get our order so wrong? Small instead of large French fries. Donee kebab without salad and the wrong sauce and a kebab wrap turned up with chicken meat over 45min later than predicted. On to the next one!
david . 2023-11-13
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Food was cold, very greasy and squashed
Lesley . 2023-11-09
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Was cold and nothing tasted nice
Wesley . 2023-11-05
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most unprofessional place i’ve ever ordered food from. we waited 2 hours for our food, we phoned a few times and the lady we spoke to was great. then the owner of the place screamed at us down the phone because we were calling again to see where our food was. he screamed down the phone aggressively then slammed the phone down on us. 100% never go there. food also came freezing cold. delivery driver was extremely rude as well.
Rhiannon Parr . 2023-11-04
MORE AT Google
Extremely rude restaurant manager who screamed at me down the phone and delivery driver had food for over an hour and no reason as to why it took so long
Abigail . 2023-11-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I mean, it's a fairly average location, in my opinion, besides the usual one or two random people who have nothing better to do than cause a bothering for some reason
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Best takeaway we’ve had in a long time, great quality food, super tasty and great prices. Certainly be ordering again soon.