Archie's Burgers Shakes Waffles in Liverpool

Pankqj given good service at Archie’s Liverpool

Had a great falafel burger. Pankaj was very kind and polite great customer service.

Good customer service and quick, lovely food

amazing experience being here , food is amazing been here so many times and will definitely come again , never been disappointed. my favourite is the LA fries . good very filling x

Got served by Roja, was treated friendly and the shake I got was really delicious.

The restaurant is beautiful, and the food is absolutely delicious. However, I had a negative experience with one of the staff members. Their behavior was unprofessional and unpleasant. When I placed my order, their response was dismissive and rude, saying, “Tell me properly, please.” I believe this is not an acceptable way to treat customers. While the ambiance and food are outstanding, I hope the management addresses staff training to ensure a better customer experience. Let me know if you’d like any adjustments!

Roja was amazing and very helpful. She was attentive and helped me choose the right order. Best service!

Unfortunately they said they don't have a student discount, everything else is great

Traveled 4 hours to eat here. Showed open on Google and when we arrived we were told they are closed.

Filthy, food cold and tasteless. Pubic hair in loaded fries. Chips rock hard. Toilets stunk, covered in sick and didnt flush.

Server very friendly and polite welcomed us with open arms. 5 star service. Purchase 9:58am Tuesday 31/12/24

Came in this morning was greeted by manager or supervisor but was well mannered said hello how are youse today. Food was really good and service was excellent will be coming again soon.

Very good customer Staff very friendly Ashok was very helpfull in choosing the burger And I was not disappointed Great service guys Will definitely be back!!

My 6yo boys name is Archie and at the counter he said my name is Archie aswell does my waffle come special? Ashok made our visit special 😀 Christmas cheer 👍👍👍

Really nice burger and wings for me and my son, £20 for 2 meals and drinks. Ashok was great at explaining all the different flavours and was very pleasant when serving. Will definitely be coming back next time we are in the city! Thanks The Archers

Service was quick and straight to the point, quality of my order was perfect. An employee named Roja was the loveliest person i've met in any fast food establishment.

We absolutely loved the food here! Being from Nashville, Tennessee, we had to try the Nashville hot chicken. I did not disappoint us! It has some heat to it! It gets our approval. We also got the smash burgers, fries, curly fries, and the Archie shake. We plan on stopping again on our way to the airport when we leave. If you have never had Archie’s, do yourself a favor and stop in, you will not be disappointed!

Enjoyed wraps and burgers. Cheese fries is not up to the mark.Service by Roja was satisfactory.

Great service and tasty treats, my girls loved it. Thanks Roja in Liverpool for her help and making good waffles and milkshakes

It was amazing, milkshakes was really nice and got a chicken burger, it was lovely, a bit pricy but worth it

Roja was lovely. Amazing service

Loved the ambience! So aesthetically pleasing and the shake I had was THE BEST😩 The worker I interacted with was Roja and she was a ray of sunshine!

Very nice lady gave me a milkshake and it was very nice

Beautiful atmosphere, delicious snacks🥰🥰 Roja was so helpful🫶🏽🫶🏽

Lovely lady,brought the milkshake to us personally instead of letting the buzzer go off would recommend and will come again :))

Love the place and the food Served by raja, very helpful

I want to thank Roja she was a very helpful employee

Roja was very helpful and cheerful.

Food was nice service was good enjoyed my experience

One of the best restaurants of burgers 🍔

Archie’s is one of the best in liverpool, and Roja has been a very kind host!

Amazing place amazing burgers had a great time

Food and drinks were amazing and quick service. It was my first time visiting an archies and I couldn't figure out the buzzer but I got help from the lovely roja. I would definitely go here again

The guy who work on front is with zero behaviour restaurant must take this matter seriously

The front boy with glasses has no behavior

The front boy with glasses has bad behaviour

If you're considering ordering from Archies Restaurant, let me save you the trouble and the heartache. This place takes the concept of "dining experience" and flings it into the abyss of culinary nightmares. Delivery: Forget about timely service; Archies holds the dubious honor of having the worst delivery in Manchester and, frankly, in any city in the UK where they dare to operate. Their drivers are consistently over two hours late. Food Quality: When your food finally arrives, if you can even call it that, it's a travesty. Soggy, dry, and cold - each dish seems to have been left languishing on a counter for hours before embarking on its journey through the cold and rain with bike delivery drivers. The lack of care in packaging is evident; the food arrives as if it's been through a food apocalypse. Customer Service: The staff at Archies seem to have been trained in the school of "How to Alienate Customers 101." They are not just unhelpful; they're downright disrespectful. Ask for a refund after receiving such a travesty of a meal, and you'll be met with smugness that would make you think you were the one at fault. Additional Insults: Don't expect basic amenities like ketchup or mayo - they're stingier than a miser on Christmas Eve. And forget about tissues; you’ll be wiping your hands on your shirt after this ordeal. Archies isn't just bad; it's an affront to the very concept of food service. Customers pay for fresh, enjoyable food, not for smug behavior served with a side of cold, soggy remnants of what might have once been a meal. Avoid this place like you would a plague unless you're in the mood for a culinary catastrophe. Total fail. Ps. Their melted cheese on top of the chips tastes like diesel gasoline.

Needed the loo before ordering food. It was 'shut' so I didn't order and went somewhere else cheaper.

Really Archies!? My daughter has just paid £18 for two orders of pancakes and let me tell you I've had better pancakes from McDonald's! I could have made them myself by throwing two scotch pancakes on top of each other and poured melted Nutella over them to make a chocolate river in the box. As for the maple syrup pancakes where actually was the maple syrup?? My 11 year old has better presentation skills than this! Save your money unless you want to pay over the top prices for what I can only say looked like a couple of pancakes from pound land!!

Best service delicious food first time and not the last thank you so mach Roja

Pankaj is awsome at customer services and a gentelman to interact with.

I’ve been going here since it first opened in 2015 and it hasn’t disappointed me since, food is absolutely delicious, and I was so happy when they were put on UberEats. No faults at all 🩷

Bag caught on fire while sat there and workers tried to play it off!!!my daughter was with me and she could have been in danger,the card machine wasn’t working at all at the counter,one of the tables was spinning because it was loose.It also took over 20 minutes for food to come! I came in here having high hopes and got them broken as this experience was honestly shocking i came in here expecting good customer service but it was appauling😡😡!!!

Exceptional service...Thanks Pankaj

Archie's is hands down one of the best spots to grab a milkshake! The flavors are incredibly rich and creamy—honestly, each one feels like a dessert experience in itself. From the classic chocolate and vanilla to more adventurous combinations, there’s something for everyone. I tried their signature shake, and it was an absolute treat—thick, perfectly blended, and not overly sweet. You can tell they use high-quality ingredients, and the taste definitely reflects that! Apart from the amazing milkshakes, the atmosphere at Archie's is just right. The place has a lively vibe but is also cozy enough to relax and enjoy your treat. The decor is fun and modern, making it a great spot to hang out with friends or family. The staff are friendly and attentive, which adds to the positive experience. Highly recommend for anyone with a sweet tooth or looking for a cool hangout spot!

Nashville serves up a fantastic burger experience with juicy, well-seasoned patties and fresh toppings that all come together perfectly. The bun is soft yet sturdy, and the portions are generous. The friendly staff and cozy atmosphere make it even better. Highly recommended for anyone craving a top-quality burger! From pavan bro loved it

Staff had no awareness of food hygiene. Handling food, touching tills, surfaces, faces and hands. We arrested a dessert. Kinder waffle. We stood there and watched the woman behind the counter touch her face and then handle our food. She then passed the toppings to another member of staff who just came from outside to take over. There was no hand washing. No gloves. When we questioned the process we were told “we don’t need to wear gloves” when asked about all the stuff they had been touching we got a lot of attitude from the lady serving us. Total defiance. Very bad attitude and a complete lack of hygiene around food. We requested a refund before our food was ready. I’m sure the food would have been very nice but the lack of basic food hygiene and the attitude of the woman behind the counter, we won’t be returning.

Pankaj was the best server here, made my day better

It is a good place to eat and the food is good

Archie’s is probably the best burger in the UK. The staff there are so friendly and nice, especially pankaj. The best place ever

Update: After a serious issue with my order, where I found a foreign object in my food, I was extremely disappointed and initially vowed never to return to Archie's. However, the team promptly reached out, handled my complaint professionally, and went above and beyond to make things right. I appreciate their efforts, including a complimentary meal and a sincere apology. While my initial experience was unacceptable, Archie's has shown they take customer feedback seriously and are committed to improving their service. I will consider giving them another chance in the future.

Awful experience, member of staff demanded I order from the machine, no trays filthy tables, miserable staff, I will never come back

Man this food was delish! Better than Los Pollos Hermanos dawg! Keep doing what you’re doing man you filled my belly up real good.😁 Only got the sauce left because you’re real saucy Roja 😈

Food was yum. Love the salt😍. Roja is a great server, really smiley and inviting. Would 100% come again.

Thankyou Roja for your kind hospitality!

The hospitality team are very friendly

Roja slays!! Really made my meal, and my day! If you’re in the area you have to stop by Archie’s!

Pankaj service was very professional

The vibe is on point and the staff is very helpful especially pankaj

Roja pavan was the best in the restaurant good service ever🫡🫡

It was good and pankaj gave us good service

The food was fantastic and roja was very helpful and respectful

Pankas was very helpful with his service

love the atmosphere Panakaj gave an excellent service love the food menue and its all Halal

Frankly delicious burger, something special, I recommend it, light, delicious and melting burger. The meat and chicken are excellent..

Pankaj was soo sweet helped my choose as I was soo indecisive. The order came quick and was soo nicely made

The service was great and we were served by a person named pankaj, smth like that

Such a good and friendly experience here! Sophia was the loveliest :)

The girl Sophia who served us was so kind and helpful, honestly the best experience I’ve had in a restaurant.

Great customer service. Sophia is amazing!!

Pankaj was really helpful and good service

The food was really tasty and excellent customer service (pankaj)

Pankaj was amazing !!! Definitely come back

Great service from pankaj Got a complimentary ice cream !!! Will go again

Nice service by pankaj and oreo milkshake is awesome 👌 👏

Pankaj and Roja were very helpful and friendly. Food was great too, came quickly

Love the food here! The vibe is amazing too. The staff especially Pankaj & Roja are lovely.

Such a nice restaurant with nice staff especially Pankaj and Roja.

Archies - Very nice place with very respectful polite staff Pankaj and Roja

Staff were so helpful especially Sophia, such a lovely girl and so polite!

sophia was lovely, loved the food, had an amazing time!!

Sophie was so lovely & helpful!!

Lovely food, Sophie the front worker was fab!!! Deffo be back again x

I Love the Million dollar milkshake made by Roja. Lovely services

Big up Pankaj amazing customer service and the food was delicious

I was served by Sophia she was very welcoming and friendly. Great food would definitely recommend coming.

The staff are very friendly and the food is well served and the restaurant is very clean 👌 I was not disappointed with archies!

lovely service from pankaj, and the food was delicious

Roja was very good that made us happy

Pankaj was very kind and friendly

Overpriced and disgusting. Wrap is like half of Tesco's cheap meal deal

Great place and food but the music is sk loud it's hard to talk to people at tour table.

evie and conner were so helpful and food was delish, recommend to anyone in lpool

The waffles were nice but 1 problem is the ice cream machine was broken and I was looking forward to having a nice cream but I am disappointed and bad customer service so I will never order from there

Customer service, so bad stuff are very rude they speak to you with a very loud voice that is disrespectful. I will never recommend anyone to go there.

Sophia was lovely, great service

Very nice food, amazing staff✨️

Thank you Pawan for your kind service.

Honestly, if his food is delicious, pass it and win 👌🏽👌🏽 Don't miss it for beef and chicken burger lovers To be honest, we liked it a lot and have many experiences with it I liked that it controlled meat and chicken burgers, which are rarely found in some restaurants Of course, we ordered through the self-service machine, and you receive the machine that rings when your order is ready At Al-Zain, you can specify from the self-service machine the type of receipt of your order, whether it is travel or local We ordered the dangerous deluxe chicken burger 😋😋😋 You enjoy every bite and your food is over 😍😍 And a beef burger called The Royal with amazing cheese We ordered fries and tender pieces, which were amazing. I swear to God, one type is tastier than the other For burger lovers, don't skip it 👌🏽👌🏽 The drink was pink lemonade, which we frankly liked But the food in general is delicious Their sessions are frequent and many There are songs out loud The thing that bothered me most was that the songs were loud, and the bathroom, may God bless you, was not clean But overall it was a nice experience I will repeat it, God willing

Roja was a pleasure to deal with! Always happy and does service with a smile!