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3.8

Based on 2.070 opinions finded in 4 websites

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Nº 1796 in 2648 in Liverpool

Nº 75 of 106 American in Liverpool

CUSTOMERS TALK ABOUT DISHES WITH..chickensteaksaladonionfilletpaychocolateroastlambmeatcookedpotatoessoupcheesefishsteaks

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We went along to Marco Pierre Whites in Liverpool on Tuesday 29th of October 2024. We had regularly visited the restaurant in Glasgow a few years ago and were looking for the same high quality service, we weren't disappointed. The staff were welcoming and very helpful. The customer service shown by our waiter Peter was outstanding and a real credit to the restaurant. His in depth knowledge of the menu and wine list gave us confidence on our decision. The level of attention he and other waiters gave us and other diners didn't drop when the restaurant filled with a large booking. The meal was excellent as anticipated which were steaks cooked to perfection. Overall this was a great dining experience and we will definitely visit again when we are next in Liverpool. A big thanks to all the staff at Marco Pierre Whites in Liverpool.

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Alan Ferguson . 2024-10-30

MORE AT Google

Disappointing. Service was good but music too loud ( lunchtime) and fish was soggy on the bottom. I won't return.

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Chris Merrifield . 2024-10-23

MORE AT Google

Lovely staff , lovely food , very clean and well presented

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stephen roberts . 2024-10-01

MORE AT Google

Great food, Fantastic Venison and lovely fish pie! Friendly and efficient service and nice atmosphere with comfortable seating.

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Teresa R . 2024-09-30

MORE AT TripAdvisor

I was there for bed and breakfast.. Plenty of choice from contental, cereal and fruits yogurt and a very nice hot menu

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Valerie Kenny . 2024-09-02

MORE AT Google

Excellent private dining to celebrate our wedding. We had great service and the food was lovely. The staff were all polite and friendly and we had a great evening. Thank you to Vicki who we liased with in advance and to the restaurant manager Damon who assisted us on the day.

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GrandTour802308 . 2024-09-01

MORE AT TripAdvisor

Delicious traditional afternoon tea in a relaxed atmosphere . I happened to mention to the waitress that I loved cucumber and I was delighted when they put lots more cucumber on the cream cheese and cucumber sandwiches! Also asked if I could have strong tea so an extra tea bag was supplied with the first pot of tea, which was perfect, as was the second pot. My companion said her coffee was a little too strong but she put extra milk in it and it was fine. Scones were lovely, served with lots of jam and cream. We couldn't eat all the mouth-watering cakes so took some home in boxes. We were also given a complimentary glass of Prosecco each, which was a nice touch. What I need to mention most, however, are the staff and in particular Jessica. Nothing at all was too much trouble for them. They made it a very enjoyable and pleasant afternoon. Highly recommended.

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MARIA H . 2024-08-28

MORE AT TripAdvisor

Delicious afternoon tea in a relaxed atmosphere and even a complimentary glass of Prosseco each. Happened to mention that I loved cucumber so I was delighted when they put extra cucumber on the cream cheese and cucumber sandwiches for me. But nothing at all was too much trouble for Jessica and the rest of the staff, who were all very pleasant, friendly and helpful, making it a very enjoyable afternoon. Recommended.

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MARIA HORNE . 2024-08-28

MORE AT Google

I need to say that the staff were absolutely fantastic. Special mention to Csaba who made us feel very special. Nice setting inside the Hotel Indigo. Felt very luxurious. The French onion soup for start was delicious and the Burnt Cambridge Cream (crème brûlée) for dessert was delicious also. The main courses however were not as tasty as expected from a MPW restaurant considering the price. My son and I had the 12oz fillet with the Koffmann chips. I found the fillet to be quite dry especially considering it was rare. The crust on the meat felt like it had been on a high heat for too long. The chips were not nice at all. I have no idea why they are considered so special as to both of us they had a weird taste almost like they were stale. My Mum had the lamb and found it very tough and wasn’t a fan of the onions and peas that accompanied it. She had the potato dauphinois and found it also to be dry and not unctuous as would be expected. The small piece I tried made me totally agree with her. Overall we enjoyed our visit to the restaurant mainly due to the staff who were exceptional but left disappointed in the food due to the main courses. We had breakfast there the next day as we were hotel residents and although cooked to request we found it to be less enjoyable than a buffet breakfast. Portion was quite small and just didn’t feel like it had just been cooked. Again though the staff were fantastic. Don’t think I would return for food if staying again.

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TeeBee666 . 2024-08-06

MORE AT TripAdvisor

This restaurant should advertise as shoe repairers. How they could call the meat they served a steak is beyond belief. The meat was poor quality and very badly cooked. The restaurant is clean. The staff were busy so service was slow. The pub in our village serves a 16oz Sirloin which would give this place a run for its money. We booked this as a 60th Birthday meal for family. It was memorable for all the wrong reasons. Don't waste your money here.

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Wendy A . 2024-08-03

MORE AT TripAdvisor

Came here for a works lunch, pre-booked about 12 of us. Meals were already ordered weeks before attending, and yet the food took over 45 minutes to arrive 🤷‍♂️

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james farrer . 2024-08-02

MORE AT Google

We popped in for some drinks and it has a great atmosphere with stunning interior

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Charlotte Witney . 2024-07-29

MORE AT Google

A simply delightful experience visiting indigo hotel for the first time. The staff went of and beyond to make you feel welcome. As for Marco Pierre White restaurant. I have enjoyed a rib eye in most restaurants in Liverpool. This however was simply the 👌. Cooked to perfection. Simply delicious 😋. Thank you to Peter, a font of knowledge advising you on the menu. Thank you for a great time. Not forgetting beautiful 😍 Eve. Thank you both for a lovely evening.

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Peter Carr . 2024-07-27

MORE AT Google

Service was exceptional, staff were very helpful in recommending from the menu. My steak was overcooked to how I asked for it but it was still good. Very reasonably priced

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Amanda Taylor . 2024-07-08

MORE AT Google

This food is the most heavenly thing I have tasted. It was on the very pricy side but will worth it. Never tasted food this good. Lovely and clean. Staff really friendly and helpful.

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HelenT649 . 2024-06-30

MORE AT TripAdvisor

My daughter and I went for afternoon tea. The service was excellent. We were asked if we wanted any alternatives to sandwich fillings. I particularly liked the beef. My daughter can’t eat chocolate so was offered various alternatives. The Prosecco with raspberry was really good. The restaurant was quiet and we weren’t rushed at all with our meal.

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Jen J . 2024-06-20

MORE AT TripAdvisor

I booked a table for Father’s Day, the restaurant was completely empty , staff were professional and friendly, but sadly the food we were served was totally unaccepted , we ordered our two courses, and our starters arrived which were disappointing my soup was boiling hot and it felt it come straight out of a microwave and when our roast diners arrived everything was overcooked and burnt. No taste and it looked like a school dinner prepared by an amateur chef that had been shoved under a heat lamp and then served to us. We sent our plates back to the kitchen and we made our feelings clear to waiter that it was unaccepted and we were offered alternative dishes on the menu but we declined, we were not charged for any food but we paid the drinks bill and left. I made my feelings clear to the maitre d’and I said they food was totally unacceptable and left. I felt so disappointed and let down by this restaurant and I have not intention of ever returning.

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Nick . 2024-06-17

MORE AT TripAdvisor

Excellent food and service. Enjoyed their signature steak and roasted lamb.

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Lian Liu . 2024-06-05

MORE AT Google

We booked this 2 days beforehand for afternoon tea our first clue should have been this was the only place that wasn’t booked out. I had been to Marco Pierre in Birmingham for afternoon tea before and it was fab so wasn’t concerned. We were a booking of 6 adults and 2 children. We ordered 3 afternoon tea as it’s 2 people to each afternoon tea and a child’s afternoon tea for the 5 year old as she was looking at a picture of it and it had gingerbread men and other fun stuff on it. She received a plate with tomato and cream cheese sandwich cucumber and cream cheese sandwich and 2 pieces of the same chocolate cake the adults got. If they had told us the children’s was nothing like the picture we wouldn’t have ordered it but in fairness they could have had a packet of cookies from Aldi just so the kids afternoon tea had at least a cookie on it. Anyway we ordered her a Mac and cheese so she was sorted. We were told when we ordered the adults afternoon tea it was one per 2 people and if we needed any extra sandwich’s or cakes just to let them know it was all included as was the tea and coffee the adults was only ok again tomato and cream cheese and cucumber and cream cheese sandwich’s on the vegetarian one we explained it was vegetarian not vegan so egg sandwiches and cheese sandwiches would be fine but don’t think they do them in Liverpool we definitely got them in Birmingham but anyway only half a ham sandwich on each of the regular afternoon teas so we asked for another ham sandwich only to be told we had to pay extra for it it we said ok. When we first put out order in we ordered 3 teas and 2 lattes tea came out with the food no problem we had finished eating and still no sign of the lattes we had asked politely a couple of times I could understand if it was busy but there were only 2 other customers there when they eventually they came a regular latte and an oat milk latte they were out of oat milk so brought an almond milk latte instead without checking first if that was ok or if the person who ordered it had nut allergies we just said it was fine and took it both lattes very cold. The waiter serving was nice and pleasant but I feel service could have been better obviously the standard of the food and the kitchen being out of stuff wasn’t his fault. Our overall experience wasn’t great and I wouldn’t recommend it for afternoon tea maybe it’s very good for the other menu steaks burgers ect…. definitely not for afternoon tea I would except a lot better for what they are charging I had afternoon tea and 1 non alcoholic cocktail for £52 which was €62

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linda o'donovan . 2024-05-29

MORE AT Google

Just arrived back home after a lovely evening . Absolutely stunning fillet steak and top quality food full of flavour. Gluten free friendly. The service was professional and welcoming. Peter was our waiter, he was helpful, friendly and it was a joy to be served by him. 100% Recommend and we are now looking forward to our next visit.

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Katie G . 2024-05-18

MORE AT Google

Updated review 2nd May 2024. I’ve eaten here a number of times over the past few years – it was always good, solid choice offering well-cooked, consistent meals. The new spring/summer menu is disappointing, however. Marco restaurants have recently moved to a seasonal menu concept after several years of an unchanged menu – the autumn/winter menu was decent, although it did seem to be an excuse to reduce the number of core options on the menu (Wheeler’s Fishcake and two of the burgers were removed, for example). This was my first visit following the introduction of the spring/summer menu and I have to say, I wasn’t impressed. The choice of starters is now quite weak, compared to comparators – the scotch egg is still on there, but you have to be in the mood for something like that and the spring/summer specials are particularly uninspired. I opted to try the new the tart of mushrooms – in theory that sounded very nice – a tart with mushrooms, egg and hollandaise. The reality was incredibly disappointing – a large and (very) thick tart base (almost a pie), filled with a vinegary-tasting mushed mix of mushroom paste. Soft boiled egg and sauce on top. The tart itself was far too large for a starter, the base very dry and thick. Hard to eat and the Hollandaise couldn’t save it. I didn’t finish the tart and wouldn’t order this again – not at all what you’d expect. For the main I ordered the chicken forestierre – previously experience with this dish has been very positive – well-cooked chicken with potato, mushrooms and spinach. Last night’s version all felt a bit no-effort though – the chicken was ok, the potato seemed more like a chunk of basic-boiled potato than the previous version and there were barely any mushrooms. Appreciate the restaurant was busy, but if this was my first time, I wouldn’t be coming back again on the basis of last night’s dinner. The pudding menu has lost a few of the previous options – the 70% chocolate was always good. The sticky toffee pudding is on there, but it only comes with ice-cream and really needs custard. Overall, this isn’t a bad restaurant – the bar is great and the staff are always very engaging, with the service generally good. The food (and particularly the food presentation) standards and options do seem to have slipped a bit though – hopefully that is a temporary blip and that can be recovered. I wouldn’t recommend on the basis of this most recent meal though.

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Rich Deerdog . 2024-05-02

MORE AT Google

My partner and I went for an anniversary meal, two days before the birth of our baby so it was a pretty special meal for us. We were gifted a voucher at Christmas and we made staff aware we were using this at the time of booking. The staff from greeting us were great, so friendly and complimentary. The waiting on staff I could not fault. Their recommendations and knowledge was fantastic. My partner and I chose the Porterhouse T-Bone steak and the garlic butter sauce along with the Garlic King Prawns. It was hands down the best meal we've had. My partner and I like eating in nice restaurants and it was a fantastic meal 10/10 would wholeheartedly recommend. As mentioned we were using a gift voucher purchased as a gift, however we have both said that we would return again and happily pay full price for the meal. I loved it. I had always wanted to visit MPW Steakhouse since it opened and it absolutely matched up to my expectations, it was a great experience for an extra special occasion.

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Victoria Scragg . 2024-04-07

MORE AT Google

The nicest steak I’ve tasted. Cooked perfectly and sides really tasty. Peter our waiter was brilliant- very knowledgeable and made us feel really welcome. Will be back!

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John Kenny . 2024-04-06

MORE AT Google

Visited here with my wife and son today (Easter Sunday) and the service was amazing. We were seated very quickly and the staff were on the ball at making us feel welcome and comfortable, as well as providing speedy service. For the first time in my dining experience, the waiter asked my wife and I if there was anything extra they could do for our 15-month old son and we were caught off guard by this as it was a first and surprisingly thoughtful. The food was nice - not amazing - but any faults in this department was made up for by the staff in their generosity and great service.

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Jack Clarke . 2024-03-31

MORE AT Google

Poor service. Lazy looking staff with a bad attitude and calamari made from industrial rubber. Very ignorant lady serving us. She asked if everything was ok. We mentioned the Calamari and she offered a free dessert but then changed her mind and snapped the menus out of our hands. We are still in shock, not knowing what exactly happened! Very strange behaviour.

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Carl Byrne . 2024-03-30

MORE AT Google

Given 5 stars for the lovely, friendly and attentive service provided by Eva P to our afternoon tea on Saturday.

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Bev . 2024-03-24

MORE AT Google

Unfortunately not the best experience we've had at at higher end restaurant. I ordered Tempura Prawns, they came with half the shell still on and not deveined, the whole prawn including the tail had been cooked in the batter, I thought the tail should be showing? We had a Sirloin Steak which had a marbling of fat running through it, my niece couldn't chew one bite that she didn't give up on. The waiter kept forgetting our drinks, I had to remind him on all our orders. The cleaning cloths/products were left on the table next to us & they starting setting out the breakfast tables as we were starting our dessert. Food not upto par, poor service therefor no tip and a bad review. Could do better Marco especially when we're paying £60 a head.

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D MORGAN . 2024-03-20

MORE AT Google

Had afternoon tea here with my daughter and her partner who were over from New Zealand. I was very disappointed with rhe sandwiches. The ham and mustard had far too much mustard on an made them soggy and we couldn't eat them. This also applied to the beef and Horseradish which also took your breath away. The cakes, however were lovely.

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Alison Oliver . 2024-03-17

MORE AT Google

Dined recently, shown to table by very friendly Pete who made us feel welcome. Starter praen cocktail very nice. Mains disappointing fish and chips the fish looked anemic and batter wasn't crispy, steak wasn't cooked to our liking asked for medium/well but was pink and chewy. We didn't complain as we didn't want to dampen our evening. Prices very high for what we got, don't think we will return.

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CheshireHoliday . 2024-03-16

MORE AT TripAdvisor

So this afternoon tea was booked via Red letter days so thankfully I did not pay full price as i don't even think it was even worth the price we did pay for it. Booked for 3:15 we were told there wouldn't be much of a wait for the food, which wasn't a priority as we had 2hrs take time, but were still waiting for over 30mins. We had a small table for two which shouldn't have been a problem, but they had run out of the sandwich stands (apparently they only had 4!!) so all our food was delivered on a wooden board and plates all at once which gave virtually no room on the table for us to comfortably eat. As for the food, we asked for no cucumber so they completely omitted the cream cheese sandwiches we should have had without it. The ham and mustard had so much mustard (see photo) you couldn't even taste the ham. They had run out of macaroons, not sure how you can run out when you know what bookings you have, but these were replaced with brownies, but not until we asked why we had none! The scones were nice but very small. It wasn't the amount of food (although the ratio of sweet to savoury in my opinion was far too high) but I have had far better afternoon teas elsewhere for less. Definitely felt like we were just paying for the name, and I think Marco Pierre should be appalled with this level of service.

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Jon Shipp . 2024-03-16

MORE AT Google

Disappointed with the afternoon tea. Came to Liverpool specifically for this afternoon tea which was bought as a gift. When booking I requested early but was advised on the phone the best time to come to avoid a wait for food was 3:15 so that’s what we booked. Arrived at 3:10 was seated straight away and asked if we would like our Prosecco which we accepted. When the drinks arrived a few minutes later we were asked for any alterations to the menu. We asked for no horseradish and no cucumber in the sandwiches. We then waited 30 minutes for the food to arrive which was a little excessive. When it did come we were disappointed, no macaroons, they had run out, no cream cheese sandwiches, a mix up on their part they thought we’d asked for no cucumber and cream cheese sandwiches instead of just no cucumber in the sandwiches. The tea itself was served on a wooden breadboard instead of a cake stand which swamped the small table leaving not much room for plates or drinks. Then we inquired about the missing items and 10 minutes later we were brought brownies to replace the macaroons(not a favourite, I would have preferred the macaroons) and cream cheese sandwiches. However there was no room on the table to put this plate down so I had to lift them off and place them on the breadboard myself while the waiter held it. After all this and 45 minutes after we arrived we were asked if we would like tea or coffee, it arrived when the majority of the meal was finished. The food itself was ok but nothing startling, I don’t eat meat but my husband said the ham and mustard sandwiches had that much mustard you couldn’t taste anything else. The scones were nice but tiny. I was really looking forward to this treat, I do like an afternoon tea but this was probably the worst I’ve had and one of the most expensive. I guess you pay for the name but certainly don’t pay for quality or service.

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Katy Shipp . 2024-03-16

MORE AT Google

Visited early evening and had a delicious meal - french onion soup for my starter and the pork belly for my main. No space for a 3rd course! Slightly more expensive than the places we would usually eat, but you get what you pay for here!

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kevinmY2566GP . 2024-03-13

MORE AT TripAdvisor

Had a beautiful afternoon tea with some friends for a pre mothers celebration . Excellent value for money

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Chris Quarless . 2024-03-11

MORE AT Google

Only offered 1 drink throughout the whole 2 hours we were there , starter plates not cleared from table upon receipt of mains , wife's stack not cooked to her request , my steak was the wrong order , and waitress seemed very put out when we requested the starter plates be removed due to the fact that they were taking up a lot of room while we were trying to eat our mains...have never had any issues on previous visits but after this fiasco we will not be going again...oh and this was rewarded by me being charged £12 for the non existent service

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Paul Cullen . 2024-03-01

MORE AT Google

Went with a friend for the tea for two. Staff lovely, but the sandwiches & cakes not good. Beef sandwiches just fat & cakes not good. Probably worst tea for two ever. But nothing to do with the delightful staff.

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Diane T . 2024-02-23

MORE AT TripAdvisor

Came down to Marco Pierre in Liverpool and received excellent service from Peter and Eva they went above and beyond for our visit and made it even more enjoyable. Thank you would definitely visit again.

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Satleen Khera . 2024-02-16

MORE AT Google

Poor food and overpriced. 4 calamari for a starter and steak was chewy. Onion soup was delicious though. We had to keep asking for drinks as no one never came to our table to check or ask if we wanted anything else. It was not busy at all. Once given the dessert menu, no one came back over to ask if we would like something else so called the waiter and asked for the bill. Bill was wrong but waiter change it straightaway for us. Nice location, table were not too close to each other, nice atmosphere.

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Sherpa58489334816 . 2024-02-16

MORE AT TripAdvisor

Friendly staff. Steak was overly priced for its size. Scotch egg starter was nice tho. We were asked to decide on our desserts as kitchen was closing which was disappointing as it was barely 10pm

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GibMatt . 2024-02-12

MORE AT TripAdvisor

Quite disappointed with the afternoon tea, one of the cakes tasted stale the scone looked like it was shop bought, we never got offered any tea or coffee we had prosecco but still thought we would have tea or coffee ,not worth the money

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Sharon Williams . 2024-02-11

MORE AT Google

Always good quality and flavoursome food. Wine is excellent

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steve Hall . 2024-02-07

MORE AT Google

I booked the afternoon tea experience at Liverpool’s Marco Pierre White Steakhouse for my partner’s 51st Birthday. We were greeted warmly by Jess who was our server. She enquired if we had any allergies before showing us to our super-cosy and intimate banquette table. Jess checked in with us throughout the experience and was always friendly, helpful and attentive. We loved the moody, masculine decor and the afternoon tea selection was a nice modern update of an English tradition. We would definitely recommend the venue to anyone looking for a special dining experience. It really is the ideal gift for a friend or loved-one. We’re grateful to Jess for taking such great care of us. We’ll definitely be back to sample the rest of the menu. The complimentary glass of Prosecco was a nice surprise. Thank you.

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The_Fashion_Mister . 2024-02-07

MORE AT TripAdvisor

After a wonderful experience at The English House in Singapore we were keen to try the same stable's restaurant in Liverpool on the occasion of visiting our University based grandson. It was very disappointing. Booking was extremely difficult. On the Wednesday before I attempted to book for a Sunday lunch. Got to the payment stage 4 times but either the Restaurant's booking computer or Mastercard was on the blink so could not confirm booking. Eventually rang the restaurant and was assured that having done this there was no problem and that there was a secure booking. The next day I received a note asking me to confirm my card details. The only trouble was I only read it an hour after I'd received it (I'm not glued to my PC) and I could also read that my booking had been cancelled. So I rang them again and was told not to worry my booking was confirmed. The next day the same thing happened so this time I booked through the booking system and bingo it worked this time. However I rang again to make sure I didn't have 5 reservations! I didn't but I did enquire as to why the Sunday Roasts option, offered on Wednesday, was now not offered. Told not to worry about it. Arrived Sunday and found there was no-one else in the restaurant and we were the sole bodies sitting down during the next two hours 1.15pm to 3.15pm. Ordered a bottle of red wine to be told it was not available (were we now going to get our own version of the Cheese Sketch(?)). No, but we did get a patronising talk on wine. Actually the wine we ended up with was OK and the highlight of the meal. However everything else was very moderate. The main course felt like a rapidly warmed up plate of food. With only 3 people in the restaurant it was obvious this had not been carved from a recently cooked and rested joint of beef: it was tough and difficult to cut. All in all a great disappointment. The serice was basic and and I think Marco Pierre needs to rethink his offering here.

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garyr990 . 2024-02-05

MORE AT TripAdvisor

Amazing service from the moment we arrived. Delicious and beautifully presented food, every bite was a taste explosion on your tongue.

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Kerry . 2024-02-02

MORE AT Google

Glorious high tea, perfect food, fresh tasty , just perfect, I loved it

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Lois Bateman . 2024-01-27

MORE AT Google

The serving staff were friendly but the food was awful. The calamari starter priced at £10.50 included 4 miniature pieces of calamari with a huge dish of dipping sauce - I don’t understand why you would provide so much dipping sauce for such a small amount of calamari - not worth the cost. The main meal was tasteless and the dessert was sent back as it was inedible. Pierre White should visit this place and sample the rubbish that is being served. I will not be returning.

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SE0101 . 2024-01-25

MORE AT TripAdvisor

Always loved Marco’s so seemed the best place to come on a weekend to Liverpool. Starter (prawn cocktail) was delicious!!! Mains - husband had the ham and leek pie but they had no peas. I had the lamb - asked for medium and came more well done. Asked for dessert menu - no cheesecake or moose (the two desserts we would have chosen). Enjoyed the meal, amazing service and atmosphere but shame about lack of key food options and overcooked lamb. Wouldn’t stop me coming back again.

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Vicky Lowe . 2024-01-13

MORE AT Google

I can not thank the staff enough from start to finish some of the best service i have ever had they new the menu inside out and really made my wife's 50 birthday special i wished other restaurants would take time to get there staff to this standard. The food was fantastic starters mains and puddings steaks are amazing chesse board is a must thank you all so much for a lovely experience.

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Hayden Brook . 2024-01-06

MORE AT Google

We read reviews as we went on a break between Xmas and New Year I have never felt the need to leave a review anywhere previously but the meal we had last night was appalling. The restaurant is riding on his name if Marco had been in the kitchen he would of been irate of the Quality of food . Stater not available , choice of wine not available, steak not cooked as requested for my husband, mine was , spinach and macaroni sides cold, gave up at this point as I had already asked for spinach to be reheated. Marco if you care about the quality of food being served under your NAME visit Liverpool ASAP. Let customers know you take reviews seriously and let us all know you’ve taken my very ever first review seriously. I must add front of house were amazing as my feelings were heard as it was not a rant just something your restaurant needed to be aware of . Thank you

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Zoe W . 2023-12-29

MORE AT TripAdvisor

I very rarely if ever leave reviews on google or trip advisor but had to for this ‘meal’. Paid £90 a head to have Christmas Day lunch here and my particular choice of main lamb with dauphinoise potatoes was not only small in portion but the meat was like a tough leather boot, very chewy and fatty struggled to get my knife through it. The dauphinoise were like soggy hard potato sheets in a bland cream sauce. Again not something I usually do but I sent it back asking the waiter if the chef could cook the lamb medium rare instead, I was shocked to find him back at the table in less than 2 minutes time to tell me the chef said it is cooked exactly as it should be and you just need a sharper knife 😭 I don’t know if the chef was having a bad day that day or his ego couldn’t take having a customer send a plate back but I would never ever try this place again if that’s how they react. The only saving grace really was the waiter and manager were reasonable and nice enough when I complained knocked some money off the bill but didn’t change the fact I went without a main on Christmas Day as nothing else was offered to me in it’s place. We were a large party too and had a good sized upstairs table out the way for the kids not cramped, but again for any special occasion would not bother with this place at all if you’re after a decent meal.

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Naomi D . 2023-12-26

MORE AT TripAdvisor

I very rarely if ever leave reviews on google or trip advisor but had to for this ‘meal’. Paid £90 a head to have Christmas Day lunch here and my particular choice of main lamb with dauphinoise potatoes was not only small in portion but the meat was like a tough leather boot, very chewy and fatty struggled to get my knife through it. The dauphinoise were like soggy hard potato sheets in a bland cream sauce. Again not something I usually do but I sent it back asking the waiter if the chef could cook the lamb medium rare instead, I was shocked to find him back at the table in less than 2 minutes time to tell me the chef said it is cooked exactly as it should be and you just need a sharper knife 😭 I don’t know if the chef was having a bad day that day or his ego couldn’t take having a customer send a plate back but I would never ever try this place again if that’s how they react. The only saving grace really was the waiter and manager were reasonable and nice enough when I complained knocked some money off the bill but didn’t change the fact I went without a main on Christmas Day as nothing else was offered to me in it’s place. We were a large party too and had a good sized upstairs table out the way for the kids not cramped, but again for any special occasion would not bother with this place at all if you’re after a decent meal.

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Naomi Dinn . 2023-12-26

MORE AT Google

Slow service, food less than average. Would have had a big Mac

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Ant McKee . 2023-12-19

MORE AT Google

Really lovely staff who accommodated us at very short notice. Food was fantastic and tasty. I had the steak and brownie from the Christmas menu.

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Ashley Richards . 2023-12-15

MORE AT Google

Had our work christmas party dinner here . It was amazing , couldn't of been better .

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Joe Harrison . 2023-12-12

MORE AT Google

We had a fabulous evening. Our waiter Pete was good fun and very knowledgeable. His recommendations were very helpful. The steaks were reasonably priced with a choice of weight. Cooked superbly. My Rib Eye was of excellent quality. Although city prices I felt, it was good value, and maybe had we not had wine at £40+ per bottle and a few other drinks, the final bill would not have been too mad!! Good quality food, beautifully cooked, and an extensive wine list. Highly Recommend.

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U6174WFJM . 2023-11-19

MORE AT TripAdvisor

Lovely place, so nice and friendly and food was amazing 👌

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Wayne Ford . 2023-11-08

MORE AT Google

Service done properly and professionally Very knowledgable Food was beautifully cooked and presented and very tasty Recommended for a special night

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Helen H . 2023-10-31

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We went for afternoon tea. Nothing was too much trouble. The food was delicious and plentiful. The staff were excellent and made us feel special for our anniversary. Highly recommended.

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Polly G . 2023-10-30

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I never write bad reviews on here but This was the worse experience I have ever had in a restaurant. The staff were so rude they just walked by not interested in raking an order. When we finally order they were unable to answer any question. Finally the manage came and she was just a rude. I left

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U4361SQtimd . 2023-10-30

MORE AT TripAdvisor

What a restaurant! Food superb, service superb. Atmosphere brilliant, not bombarded with loud music, so conversation was possible. Well done!

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julie K . 2023-10-30

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Excellent afternoon tea for a reasonable price. There was plenty for two, good selection and beautifully presented. Staff were attentive and helpful. It was very quiet when we arrived but quite liked having place to ourselves for our anniversary.

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Hayley W . 2023-10-28

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Afternoon tea was amazing, plenty of it and thoroughly enjoyed it x

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Gill Rowlands . 2023-10-22

MORE AT Google

was given a voucher for an Afternoon Tea here for my birthday. It was beautiful, the atmosphere, décor, staff and food were all great. cannot fault it at all in fact highly recommend it

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heatherem . 2023-10-17

MORE AT TripAdvisor

Slow service in a not that busy restaurant.

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Paul Delaire Staines . 2023-10-10

MORE AT Google

Excellent afternoon tea. Great service.

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Robert Carter . 2023-10-09

MORE AT Google

Steak was amazing and cooked to perfection.

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Lynne Digney . 2023-10-04

MORE AT Google

Lovely afternoon tea with Groupon voucher

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Mo Hall . 2023-09-26

MORE AT Google

Despite advising of a nut allergy in advance, I was informed that all the food in the afternoon tea contained nuts,

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Craig Cartwright . 2023-09-20

MORE AT Google

Excellent quality food was excellent We were in for my wife's birthday

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Gary Roe . 2023-09-20

MORE AT Google

Scotch egg and ribeye steak was amazing. Unfortunately, that was about it. I've had better at that price.

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Alex Poon . 2023-09-17

MORE AT Google

Chef Mario did great job on my 6oz. Filet of beef, delicious. Not very busy, nice staff and atmosphere!!

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Ipo Cole . 2023-09-12

MORE AT Google

Simply the best steakhouse in Liverpool, excellent communication from staff to customer, delicious steaks and burgers at fantastic prices. Would 100% recommend Marco Pierre Whites.👍🏻

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Paul Madden . 2023-09-05

MORE AT Google

Our waiter Pete was very friendly and socialable yet professional in the service provided. We cleaned our plates the food was so good and the creme brulee left you wanting more.

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Decima Isles-Broughton (Dee's Childcare) . 2023-08-30

MORE AT Google

Had a lovely afternoon cream tea.

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Marylyn Hofmann . 2023-08-30

MORE AT Google

Great steak dinner! Stayed in adjoining hotel recently (which was also great) and enjoyed a wonderful meal here with my girlfriend. Was expecting a lot of hype, given the celeb chef tag but it couldn't have been better and we both really enjoyed it. Food cooked, seasoned and presented perfectly. No quibbles whatsoever. Really lovely, friendly service too. Treat yourselves, you won't be disappointed.

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seanrobbo75 . 2023-08-27

MORE AT TripAdvisor

A nice bit of cat and dog food.people from Liverpool love eating cat and dog all the time

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Len Osullivan . 2023-08-27

MORE AT Google

Restaurant in hotel I was staying in so had dinner there on arrival. Was a large group of other guests in the bar so a bit noisy but main restaurant had a very sophisticated yet relaxed vibe. I got the summer set menu - not the best cut of beef but well flavoured and cooked nicely medium rare. Amazing chips!! And moreish spinach. Best thing about this place is service. Incredibly customer focused staff from welcome desk to wait staff. My waitress (I've completely forgotten her name!) was so apologetic I had to wait for dessert she gave a discount. The burnt cream dessert (basically a creme brulee) was well worth the wait! Incredibly good. Smooth and creamy with a perfect caramel top that cracked satisfyingly. Thoroughly recommend.

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A Q . 2023-08-16

MORE AT Google

We were celebrating a graduation and a wedding anniversary and the staff were superb! Top class service, beautiful food and a fantastic dining experience.

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Orla Meehan . 2023-07-19

MORE AT Google

LIVERPOOL. I had fFsh and Chips.& Mr Whites cheesecake.for dessert. My food was lovely. The atmosphere was very nice and our waiters were very helpful. I would like to go again.

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Patricia N . 2023-07-09

MORE AT TripAdvisor

I've been here several times the staff are all polite and friendly the service always excellent

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David Herbert . 2023-07-09

MORE AT Google

Amazing food and service. Thank you

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Laura Taylor . 2023-07-08

MORE AT Google

Great place and excellent service

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_freak_gamer_ . 2023-07-08

MORE AT Google

Went to Marco Pierre Whites restaurant today with mum & sister, we had the afternoon tea, the variety of cake & sandwiches were very good, the waiter steven was exceptional, he was very attentive, made sure we were enjoying ourselves, and had everything we needed, he is an asset to the restaurant, we will definitely be back

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bryan o'neill . 2023-07-06

MORE AT Google

A gorgeous chicken dinner, full of flavour and well presented. Waiter was brilliant, funny and knowledgeable of the local area.

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Stephanie K . 2023-06-26

MORE AT TripAdvisor

Great friendly atmosphere and great food too! Highly recommend!

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Jane Sub . 2023-06-23

MORE AT Google

Great restaurant in a great hotel in a great city!

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Marco Canessa . 2023-06-20

MORE AT Google

Today my friend and myself enjoyed the pleasure of an afternoon tea at Marco's inside the Indigo Hotel in Liverpool. It was wonderful. The sandwiches were freshly made with tasty fillings. The cakes were sumptuous, and the large scones were served hot with clotted cream. The unlimited fresh coffees and pig teas were lovely. The exemplary table service which we received from a young man called Joe, was second to none. He was friendly, polite, and kind, and nothing was too much trouble. He ensured that we were happy with our food and drinks, and repeatedly came to ask if there was anything further that we required. Our experience at Marco’s was memorable, and definitely a restaurant that we will return to in the future. If there was anything that could have been improved, it would have been the air conditioning. It was a warm day and a little too warm inside the restaurant. Overall I would recommend the great food, and the excellent customer service.

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Elizabeth Ashton . 2023-06-19

MORE AT Google

This was the restaurant in our hotel and as such we got 40% off our food bill, I had steak 2 nights in a row and it was cooked to perfection! Would definitely consider staying here again should the need arise

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Emma Small . 2023-06-19

MORE AT Google

We went for afternoon tea without reservation, but they kindly found a table for us. The quantity of sandwiches was disproportionately less than the cakes and sweets, and the quality nothing special. The cakes menu was mentioning 4 different cakes, but we were given only two (two pieces each) and they were excessively sweet that we just tasted. The waiter was kind, but the table was not arranged properly.

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Rosa P . 2023-06-16

MORE AT TripAdvisor

Thoroughly enjoyed my afternoon tea. It was very quiet and peaceful

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Antoinette Lawler . 2023-06-15

MORE AT Google

Went for afternoon tea, it was lovely. Everything was fresh. Our server Steven was fantastic, so friendly and attentive we had a good laugh with him. This was our first time, will go back again soon!

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Hollie Judge . 2023-06-12

MORE AT Google

Ribeye little tough. The rest was delicious.

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Susan Valentine-Brown . 2023-06-10

MORE AT Google

Great food, great service could not fault it

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Andy martin . 2023-06-10

MORE AT Google

Would give 0 if I could. My hen afternoon tea was ruined with the staff here. The way they spoke to my Mum was honestly awful. My Sister and Mum had been in a few days before to discuss things with the manager and to organise it all, as here was mine and my future husbands first date so here was meant to be meaningful. Yet on the day the manager wasn't present and no-one had a clue was was going on. My Sister has emailed a detailed complaint and has also had no response or apology. Disgusting. Avoid here.

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Unknown . 2023-06-02

MORE AT Google

Booked afternoon tea using pre-bought vouchers. Everything was just perfect The staff serving us were just so polite, very helpful and just attentive enough to make us feel very comfortable. It was our first visit here, the place is very cosy, had a great atmosphere and very tastefully decorated. Our afternoon tea was perfect, everything freshly prepared and served with passion and precision. We'll definitely return soon to try a different menu. Thank you to you all.

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Richard Moss . 2023-05-27

MORE AT Google

Well, what can I say, we had a lovely afternoon here having afternoon tea. The service was second to none, the staff very attentive making sure we had everything we needed. The actual food was lovely, an assortment of sandwiches, cakes and a delicious warm scone, jam and clotted cream yummy. Would highly recommend this place, especially using a wowcher voucher, but even without you, well get your monies worth.

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Debbie Derbyshire . 2023-05-27

MORE AT Google

Went with my wife for afternoo tea. Voucher purchased through another website. Included in the package was a glass 9f prosecco ( paid extra). Initially nice welcome but service deteriorated from that. Ordered hot drinks, coffee anda pot of tea for my wife. Promised our glass of bubbles twice. Never arrived. No offer of refills of hot drinks. You may think my faultfor not re ordering but the fact is no restaurant staff came back to out table fir us to do anything. If the place had been busy I could perhaps understand but it was not. Food nothing special. This place not worth the money. We will not be returning again. I don't know the server's name, wasn't wearing a name badge

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Companion784790 . 2023-05-10

MORE AT TripAdvisor

We visited on a Saturday night and it was really quiet, which made our waiter be really quick with us which we were pleased about. We had a groupon deal that someone had bought us as a present, which made you have a certain type of steak but we both felt that the waiter was pressing us to order something else (with a surcharge) but we decided to stick to our original set menu. Starter was lovely, steak was nice too. I have tasted better but considering it was on a set menu I have no complaints. Would I return? I don’t think so, I think the menu needs a revamp as it is the same it has been for a very long time.

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claudzzx . 2023-05-07

MORE AT TripAdvisor

Great service, good food. The Alex Burger was sublime. Waiter was good fun and very knowledgeable. Good ambience. Would come here again.

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Miroslav Unipan . 2023-05-03

MORE AT Google

I had a lovely afternoon tea here with my daughter. The food was delicious, and the service was attentive. Lovely atmosphere. Thank you

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Michelle Hughes . 2023-04-25

MORE AT Google

Had a great time was a birthday present for my friend. Gave us a free drink to celebrate. Food was excellent.

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Eileen Owen . 2023-04-22

MORE AT Google

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