Based on 6.861 opinions finded in 2 websites
Based on 6.861 opinions finded in 2 websites
Opinions
it's a very nice place to go but make sure you have the budget, food is very expensive and the wait times are quite a bit, nails the taste though.
The animation Workstation . 2024-05-20
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Good food at a reasonable price. Staff are friendly, and the whole restaurant is spotlessly clean. Well worth a visit.⁰
Ray Brown . 2024-05-19
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Very busy. Very noisy. Staff are friendly. Quite expensive for an American diner.
Tina Prior . 2024-05-18
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Lovely food, great waitresses and greeters, wish we lived closer
Christine Kenedler . 2024-05-15
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Fabulous, good and fast services delucious foods.
bilal yıldırım . 2024-05-13
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Fantastic restaurant with a great atmosphere and great service. The food is delicious especially the burgers, the best I've eaten in the UK. Don't miss out!
J. Darren Bullen . 2024-05-12
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Friendly staff,good food good atmosphere would go again.
Herminia Victor . 2024-05-12
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I have not been to one before and have to say from start to finish I enjoyed the service. We went for breakfast at about 10.30 and they were already busy however we got greeted and seated straight away with multiple welcomes for different staff. The menu was good and suitable for all but a tad pricey. It's one of those places I can deal with the price for the venue. Booth seating is always a bonus. The meal was average but didn't spoil the experience. I would go again but more for an occasional trip. Excellent service!
13ionic 5aussage . 2024-05-11
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Good food and friendly service.
Mark Shelley . 2024-05-07
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Served by Pesa, service was amazing, food was great! Pesa made our night by going the extra mile!
Zoe Evans . 2024-05-07
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Defo 10/10 -- great food, excellent staff, brilliant service. Absolutely will come back!
BB 82 . 2024-05-06
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Always love this place, been lots of times. Service is impeccable, and the staff are so polite. The food portions are massive. Easy parking with service station next door, great place to stop.
Alexander Rea . 2024-05-01
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Fabulous meal,service 100%. Thank you Nicky for your excellent service.😍
Adrian Jenkinson . 2024-04-30
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Visited on a Saturday afternoon at around 3:30pm, it was relatively quiet and we was seated quickly. The service at this establishment is extremely efficient, the starters and deserters arrived within 3-4 minutes of ordering them. The food is of good quality and great for meat lovers. Our server Elisha was polite, friendly and very professional. Would recommend this place. Only improvement suggestion is the sauces they give you come in a paper sauce pots like you get at McDonald’s, it would be better if they came in a metal dip pot. Would visit again.
Al P . 2024-04-28
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Fantastic and friendly service.
Srivathsan . 2024-04-27
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The food was great although for a £25 meal I did expect the chicken wings to be a bit better, service was amazing. We had Nicky as our server, she was friendly and quick. We will come again :)
Chloe Davis . 2024-04-27
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Great spot for food, blue and black chicken was excellent, and made for a lovely lunch spot.
stuart rowbotham . 2024-04-22
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Great place, good food at a good price. Staff are really polite, and meal was served promptly. Will be returning.
Robert Meyer . 2024-04-20
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Excellent food and service, cleanliness exemplary
Dave Bambridge . 2024-04-18
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Great service and the manager was superb. I wish they offered pancakes and waffles all day though, seem to be missing a trick.
Stuart F . 2024-04-14
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Great service nice food, some items are a little pricey overall enjoyed our visit
Geoff Rivett . 2024-04-12
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We had a great time, food and service were both amazing. Hoping to return xx
Sue Martin . 2024-04-11
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Plenty to eat and a good selection
John Chaplin . 2024-04-08
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Had brilliant time with friends service was good for a large group meal was good to
becki b . 2024-04-08
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We like it here. It's a little distance from where we live so we don't visit too often however always a stop off if we are passing. Sometimes the Ely Arbuckles but also the Downham Arbuckles. Parking has always been available 👍 (sometimes busy) Meet and greet is always prompt at the door 👍 We generally walk in however some people may chose to book. Great Menu 👍 Great choice👍 Reasonably priced. Portions can be LARGE and now we often have a couple of starter portions and a side or two. Service is good and staff look happy in their roles 👍
Jacqueline Merralls . 2024-04-08
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We had constantly been recommended this particular branch of Arbuckles and me being me, I was dubious as I'm a fussy eater and have high expectations when I go out to eat. We were warmly welcomed, given a choice of where to sit and informed who would be serving us. Our waitress experience was great, although just a suggestion that all waiting staff should be knowledgable around each menu item. I had tuna steak with salad (they were happy to accomodate my requests for a salad swap) and generally, tuna is overcooked, dry and tasteless, but this was the opposite, cooked to perfection and all food and dressings seemed freshly made. My partner had a mac & cheese burger and he was really pleased too with his choice. I tasted some of the pattie and it was lovely and obviously freshly made on the premises, which is a rareity. All in all, the experience was great! Also gave us a Blue Light Card discount and we will definitely be back.
Emma C . 2024-04-08
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Food was absolutely delicious, and they cater well for coeliacs. It's so nice as a coeliac to be able to go somewhere and know the food is enjoyable and safe to eat. So lucky I don't live far from here!
Jade Mcconnachie . 2024-04-07
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Love it. Never disappoints and that's why we drive for 90 minutes to get here! Update: visited again - still great and our waitress Hannah was brilliant!
Ess Tee . 2024-04-07
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Perfect for the bunch of teenagers, and the adults enjoyed it too. Very much the big food experience - with great service, large group and everything turned up together.
Richard Stocks . 2024-04-05
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Another fabulous visit. Birthday breakfast for my bestie. We went for the big breakfast with a couple of personal adjustments and well done bacon. Absolutely spot on. Accompanied by several americanos, a pot of Earl Grey tea, and iced tap water. It was a long overdue catch-up, so we were insitu for 3 hours and chatting for ages before deciding what to eat. Our normal. As usual, though, the staff were very accommodating of our delays, changes, and advised us that there was absolutely no need to rush!! We've always found the staff to be friendly, helpful, and very accommodating. The toilet facilities are very good, including accessible and baby changing options. They have their own car park with accessible bays and ramps. We hadn't booked as mornings are usually quiet unless there's a planned event. It gets very busy of an evening so I would recommend booking to avoid disappointment.
Willow Tkw . 2024-04-04
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We had a great family meal. It’s not cheap but great food. huge portions, and amazing service. Totally worth the cost, one of the best meals I have had in a long time.
Kevin Scales . 2024-04-03
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Glorious food and lovely and welcoming staff. We will be back
Mark Froggett . 2024-03-31
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Brilliant place, always cooked to perfection!
João Kyra Portugal . 2024-03-24
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Like it here 👍 Great menu Fairly priced Quality food Good service BIG portions! We often share or have a couple of starters.
JT M . 2024-03-23
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Fantastic place. We turned up with our car club and they catered for us with great smiles and food.well done from wscc
m bell . 2024-03-23
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Used to be so much better, food was OK at best no seasoning on any of the food was very flavourless and definitely shouldnt be famous for there ribs, cheap chips to fill the plate. Worst bit was the dessert my partners looked nice but mine came out a sad soggy mess which tasted raw on the bottom when asked if it was under cooked was told " they are not made here we buy them in then just heat them up" which then made me question the rest of the meal but on that note they did take the dessert back and didnt charge me for it. Overall main was OK dessert was awful and the price for what you get isn't worth it, doute I'll be going back anytime soon
Chris Rodwell . 2024-03-21
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Yet another delicious meal. Staff are very friendly and accommodating. I have cancer and am undergoing chemotherapy and the manageress realising this very kindly put me in a spot that kept me away from other people as much as possible which was in incredibly thoughtful. The food arrived lovely and hot and very well presented. I have never had a bad meal or experience here. Thoroughly recommend it.
Caroline Flint . 2024-03-18
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I love a sneaky brunch here when I'm not working. Nice menu and friendly staff.
vanessa garfoot . 2024-03-15
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Lovely place , great service and lovely atmosphere
Shiela Sparkes . 2024-03-11
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Lovely food and service. Went with a friend who needs gluten free and she was extremely pleased that there was a good choice of foods. Well marked out menu and a good selection of deserts too.
Annette Evans . 2024-03-09
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Great food, great service from Amanda, speedy service for a Saturday evening
elle reynolds . 2024-03-09
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Amazing service for a birthday celebration, food always good, ample portion and great variety, well worth a visit
Andrew Day . 2024-03-09
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Friendly and efficient service considering it was busy when we went, food came out quick and hot.
james palmer . 2024-03-07
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Really good food, quick service, friendly and attentive staff 😊
Helen Robinson . 2024-03-07
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Wonderful experience had for a meal on Saturday 2nd March, food and portions were amazing. Staff are really helpful, will be returning to explore the menu. Booking is a must.
Lee Anderson . 2024-03-03
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Treated myself to a quick lunch here on my way back from a work meeting. I used to love the Arbuckles chain back in the day, so was excited to try this restaurant - it didn't disappoint 🙂
A K . 2024-03-01
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Food is excellent, portions are huge. Great menu whether you want burgers, steaks, chicken, pasta or other meals. The staff are attentive & polite. The lay-out is comfortable with lots of booths so you and your dining company have plenty of privacy.
Miss Tell_it_as_it_is . 2024-02-29
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The best food in this area. Like it!
Nataliya SunFlower . 2024-02-29
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Best food for a long time top notch love it
Tony Lucas . 2024-02-27
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Amazing food and atmosphere, staff are amazing and can't do enough for you. The coleslaw is the best ever 😍😍
Matthew Delaney-Rayner . 2024-02-24
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We had an exceptional visit on the 16th of February for Tapas & Tipples in the Secret Garden. Couldn't fault anything. Try it!
Karen Durrant . 2024-02-21
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The food was tasty and portion sizes good. The vegan options are a little limited if you don't like jackfruit but otherwise a lovely venue with great service.
Jennifer Maloney . 2024-02-20
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Excellent tapas served in our own pod
Janet Jones . 2024-02-17
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We had a lovely evening and didn't feel like we were being rushed at all
Michelle Starling . 2024-02-16
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I went for breakfast. The food choices were good. The service was excellent. The restaurant was very clean and well staffed. The meal itself was really lovely. It was cooked to perfection and served quickly. It was my first visit, and it was great.
Ruth Baron . 2024-02-15
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A lovely establishment who were very supportive of allowing my son's registered support dog access so we could have breakfast. The food was delicious and came quickly. The staff were very kind and engaged. The place was spotlessly clean. I only wish there was another restaurant from this chain closer to home as we visited on the return leg of a holiday.
Sarah Lines . 2024-02-12
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My son loves a burger and wings. And it's not far from where I live, so it's not a bad stop off. It's friendly and quick service.
Alex Martin . 2024-02-08
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Really nice breakfast. Great staff too. Will be back for sure
Graham Ford . 2024-02-06
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Great food, nice service. Yummy milkshakes.
Ro J . 2024-02-02
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We stopped off for lunch today, the service was really friendly. My wife asked some questions about the food and the waitress knew all about what she asked. The food was really tasty and very reasonably priced. Will happily visit again
Andy Stannard . 2024-02-02
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Really nice food I went for the ribs other half went for steak wish I went for the steak it’s unreal but the ribs were really good don’t rate there wings they need improvement.
Top Flight Security . 2024-01-31
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Staff are amazing. Welcoming and very prompt. Very approachable and organised They look after you and are happy Highly recommended 👌
Adam Titcombe . 2024-01-30
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The food was great as was the service
Dena Framingham . 2024-01-30
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Good food some items are a little overpriced but on the well worth a visit
Philip Loveridge . 2024-01-29
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One of the best American style restaurants I have been to, food is plentiful and staff were amazing, food choice is great and very tasty, 8th time for us and not the last.
karl green . 2024-01-28
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Chicken and ribs were fantastic. Good food
Neil Attwell . 2024-01-28
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Always a solid and tasty breakfast! The bacon done on the grill as amazing and it’s not that flimsy rubbish you get in most places. Service is always friendly, coffee always good and don’t feel rushed to leave. We haven’t been for lunch or dinner yet but we do like a stop off before our Saturday shopping! See you soon for dinner!
Sophie O’Sullivan . 2024-01-25
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Really enjoyed the short beef ribs, would recommend 👌
Clare Roo . 2024-01-24
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I last went to Arbuckles with my late dad in the 90s when it was a themed restaurant with eating challenges etc. Today its good food, family friendly and reasonable.
Chris Balsdon . 2024-01-23
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Very busy Saturday night but service and food were fantastic.
Laura Gibbs . 2024-01-22
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Service and food were great. I’m told this place is always busy so booking ahead may be advisable.
NIEL ROACH . 2024-01-21
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Food was incredible cooked really well and alisha service was amazing she really set the standard and had time just to say goodbye and thank us for coming truly incredible
Anthony Green . 2024-01-20
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Every time I've been here it has been pretty good. But it just takes 1 bad experience to change your view forever. We went tonight as a group of 6. Waitress came over and took our order, when the food got served the waitress clearly realised she had forgotten to write my order down. She blamed it on a printing error at the till. She asked me to repeat my order at time of serving everyone else. Everyone else had finished by the time my food arrived. They gave me a free pint as a sorry, when server brought my pint she made a quip about me forgetting to order. The server clearly didn't have any rapport with us to make such a quip, so really not a good experience for me. As for the food, I got lucky (ish,) I asked for rare and got medium rare on the steak which is perfect, i've learnt at places like this to ask for less than you want temperature wise, the chicken was hard and tasted of cardboard, the pork tasted like it had been cooked on a grill that had been not cleaned for 10 years, burnt and covered in black crusted grill charcoal. Its unlikely I'll return soon due due to this terrible experience, disrespectful staff. I honestly wish I'd made more of a fuss about it at the time as this is quite an expensive place to eat, so I would expect food to be 3 stars plus, and serive to be near 5 stars perfect. Unfortunately it was not, im a little regretful I'm too polite to cause a public scene over the staffs rude remarks and sub par food not delivered to the group all together. The group still left a tip, not a very big one as not deserving, tip was still more than a free pint....
david . 2024-01-18
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Went for lunch with family, superb quality.
Richard Brighton . 2024-01-18
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Good service and nice food. Would recommend.
Tamzyn Oliver . 2024-01-15
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Very.friendly.staff food excellent. A beautiful evening I.will.be back
John Geary . 2024-01-14
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This restaurant is quite consistent with the food and service. Now they have removed many of the bright lights from the restaurant area it is quite pleasant.
Dale Tice . 2024-01-14
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Great food, great service +friendly faces, it was a absolute joy, we'll be going back for sure 😊😊
Pete Ellis . 2024-01-13
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Very nice had the gumbo ,loads of food and nice atmosphere
Ivan Brownstone . 2024-01-13
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Couldn't fault my experience here, our waiter Chris was avso brilliant, polite, kind, funny. Fast service, alway made sure we was okay and happy. From what I witnessed the other staff are lovely and kind aswell and the managers are very kind and friendly. Would rate this 10/10 more if I could 😂😂🙌🎉
Laura Stokes . 2024-01-06
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Great food. Top class American diner. Super menu selection
Kevin Barnes . 2024-01-04
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Service and food are very good and the staff are friendly
Robert Beale . 2024-01-04
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During my visit, I found the overall experience to be quite satisfying. The culinary offerings met my expectations in terms of taste, and the portion sizes were just right. The service was commendable, with prompt attention to our needs, contributing to a positive dining experience. The atmosphere was pleasing, adding to the overall enjoyment of the meal. Furthermore, I appreciated the cleanliness of the venue, which significantly enhanced the ambiance. All these factors combined made an enjoyable dining occasion.
Alok Baluni . 2024-01-01
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Met family there for breakfast, nice friendly staff and the food was just right (love the saudages)
David Savage . 2023-12-24
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This restaurant is excellent. Great food and excellent service given by friendly staff. Suitable for disabled dining. Car park is a little difficult for wheelchair users.
Ian Pullen . 2023-12-22
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We came for a large group meal on Tuesday evening and it was just brilliant 👏
Lisa Overton . 2023-12-21
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First time there in many years. The food was reasonably priced and tasted lovely. Plenty of choice, and great service... will be going back again.
Michael Robertson . 2023-12-20
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Prices gone up, portions gone down you make ya own mind up. Still expensive 😪
Chris Starr . 2023-12-20
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Excellent as always. Food is excellent and fills the large plates easily. Make sure you are hungry when you go there.
Steven Martin . 2023-12-19
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The decor and customer service were great, but the food was horrible. I got the Sticky bbq chicken burger. It was dryer than eating a t-shirt, although I think the t-shirt would've had more seasoning on it than that chicken. I also had the sweet potato fries, which were cold. My husband and our two friends had ribs that were cold, unseasoned, and somehow dry as well. This is a place for drinks and nice servers, maybe, but not for food.
Olivia Addison . 2023-12-19
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Have visited many times. As usual food is lovely and tasty. Great value for money. Staff were friendly and helpful.
Tracey Wilsenham . 2023-12-19
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Nice surroundings and setting for our party of 6. Good, varied menu which also catered for vegetarians and vegans. Staff were welcoming and helpful. Accessible for wheelchairs. Will be back!
Jill Martin . 2023-12-11
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Lovely place, room at a busy lunchtime. Friendly helpful staff food good selection well cooked with a short wait
Jos Girling . 2023-12-06
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Speedy service. Food piping hot and delicious.
Linda Mclewin . 2023-12-06
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Table for three on a Monday evening for a small family meal, 04/12/2023 and it was pretty busy! Received at the door immediately, gave us a booth for six so loads of room. Immediate drinks order & quick service of same. Food order for starters & mains taken. All the food was excellent, cooked as per order and piping hot. Service excellent, staff cheery & friendly. The place was spotless, couldn't fault anything at all. First time for us in Downham Market 'Arbuckles' but as we are only a half hour drive away, we will definitely be back, hopefully, with friends. Starters: tacos & chicken wings. Mains: sirloin stick (medium); steak (rare) & chicken combo; Philli burger. All terrific. 5 stars.
David Parr . 2023-12-05
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Great atmosphere, lovely staff, really attentive, but the food was overpriced pub chain quality.
B . 2023-12-04
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Service was good, food was OK...my issue here is that I paid the bill and never got a receipt, only to be approach by the waitress and told I had paid the wrong bill and that I owed more for my food....pretty sure I was scammed as upon reflection the amount of food we ordered..did not reflect the amount.
Richard Oliver . 2023-12-03
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Great American style diner. Good food great service and top class staff.
Arthur Milne . 2023-12-02
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Great place to eat, food and service is ace!
Iain Tunley . 2023-11-30
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Amazing food and amazing staff, Katie G was brilliant and accommodating. We chose to book one of the pods in the secret garden, they are lovely, cosy and warm! We will definitely book one again!
Jason S . 2023-11-26
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2989 Opinions
Went here for lunch as I'd heard it's supposed to be a good burger joint. Unfortunately it did not live up to my expectations as my friend who ordered a steak rare had it come out well done. They did
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