Based on 7.135 opinions finded in 2 websites
Based on 7.135 opinions finded in 2 websites
Nº 83 in 491 in King's Lynn and West Norfolk
Nº 5 of 16 American in King's Lynn and West Norfolk
Opinions
The food could have been hotter, prices are a bit pricey ,the waiting staff even though there was plenty spent long periods of time taking to customers making waiting times for food orders to be taken long
Donna Sexton . 2025-03-22
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Very popular eatery, if you have kids you get put in the noisy room, shame we had a ten-year-old with us, ha ha. First time I went here 12 years ago it was half the size, so it must be doing something right. Friendly waitresses.
Antony Savvas . 2025-03-18
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I have been a frequent visitor to Arbuckles over the years. I would like to say that in general I would give a good review. Last Tuesday lunchtime. Not that busy. I was with 3 friends. I didnt want to make a thing of it, but my Steak and Ribs were cold. It would have been embarrassing. I never want to send anything back as it sours the meal. I am local and whenever family visit from down south we have tended to go to Arbuckles. I even had my 60th in there a couple of years ago. Friends came up on Friday and a couple more came up on Saturday. We chose to go to a different venue on both occasions. By some woodlakes. A real shame.
Dave McCarthy . 2025-03-16
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Food was lovely but found the service a bit slow
Andy Knight . 2025-03-16
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Wonderful late breakfast. The pancakes and chicken and waffles were delicious. The staff are friendly, courteous, and attentive. Extensive menu with options for everyone. If in the area, great place for a meal or weekend brunch/breakfast.
Coco Fitz . 2025-03-15
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Being next to a petrol station I was dubious about this place but the food was really tasty, there was a huge menu to choose from. The service was excellent, everyone was really accommodating and the staff were clearly all very happy.
Liz Hohbein . 2025-03-15
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Had a family lunch for 6 people, service and food was excellent. Busy atmosphere but this didn't affect our service or time for food to come. It's not the cheapest, but you can't moan too much for what you get. It was a very pleasant lunch, and everyone was happy.
Simon Buffery . 2025-03-13
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Great food and great customer service
steven jenkins . 2025-03-11
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Visited on a Monday lunchtime so not busy. Access is great with a ramp. Ideal for my wheelchair. Front door but heavy though. Service was great. I needed a normal dining chair so they changed the tub chair for me. Food w,as great. I had a sirloin steak medium rare. It was cooked kn a griddle and it was medium rare. Juicey. Superb. Would recommend this place for families with so much choice. Do not go here if you are calorie counting !
John Hayward . 2025-03-10
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Lovely meal, great atmosphere. It was rammed and full of life, and we were still served in good time. 👍🏻
Christian Hubbard . 2025-03-05
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Great food and great service. A few more disabled parking spaces would be good.
Ted Coleman . 2025-03-05
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Always a good experience at Arbuckles. The food is lovely and very generous portions. The staff were very attentive and friendly, especially when there was quite a large group of us. One of the ladies who worked there took many photos for us, as it was my nans 80th birthday. Another lady got our balloon down from the ceiling as one of the little ones had let it go. Couldn't fault them, so helpful! We've been before but will continue to come back again...
Mica Morris . 2025-03-04
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Amazing experience again tonight at Arbuckle's. We had a table booked for 5pm, but had to push this back after half our party were in a minor car accident while on their way. The lady on the phone could not have been more empathetic and helpful and said to turn up whenever we could and they would make it work. Amazing service! When we arrived at 6pm, we were greeted by a friendly young man and waited while he seated the crowd of people that had arrived. He was very polite and communicated that he would be with us soon. Another passing member of staff also said apologies for the wait, and that someone would be with us soon. All of this is fab service. We were then seated and made to feel very welcome by our server Ricky, even before we had sat at our table! As we walked past him, even then he had said hello with a big smile. He greeted us at our table and was a breath of fresh air. So welcoming, polite and friendly. Very patient as we were still deciding what we wanted and gave us plenty of time. Throughout the whole meal, he was attentive and nothing was too much trouble, serving us with a lovely big smile the whole time. We were really impressed with his customer service. The service provided at Arbuckles is always second to none! Always made to feel so welcome and looked after. Their staff are all absolutely brilliant! Many eateries could learn a lot from all of you, so huge kudos!! The food was delicious.....only slight criticism is that the sharing platter starter could have been slightly bigger (only one of each item per person, whereas 2 items per person would have been better ideally) however it was all very delicious. Everyone loved their food. I had the steak skewers and they were perfect! The steak was so soft and perfectly cooked. The bourbon glaze sauce was amazing. Thank you once again Arbuckles for another thoroughly enjoyable night and huge thank you to Ricky for looking after us so well and for fantastic 5* customer service. Looking forward to our next visit.
Sarah Griffiths . 2025-03-02
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Had a great time, Charlie was a great server 👍
Matthew Baker . 2025-02-28
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Have been for breakfast,lunch and evening meal here on several occasions,food is always spot on,great choice available and fantastic value for money.Staff always polite,friendly and very helpful.
Vanessa Melton-Roberts . 2025-02-27
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Can’t fault this place lovely food and staff, so refreshing. Has the fajitas very nice. Reasonable prices, will be back soon
Woodcockwoodster . 2025-02-25
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Yet again another really good evening spent at Arbuckles. Always friendly and great service and food amazing. Will keep going back.
steve evans . 2025-02-25
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Great food and the service was friendly and fast Prices were fair Busy and hot but would definitely return for the food
Victoria Buckland . 2025-02-25
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Food was good service was good.
Adam Betts . 2025-02-22
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Lovely warm welcome, seated immediately. Great service from Rebekah. Would definitely recommend. Only slight problem were the ladies toilets which were less than clean & there no hooks to hang handbags in the cubicles. So 9/10.
Linda V . 2025-02-22
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Absolutely fantastic food and service! Safe to say we are stuffed, portion sizes are very generous. Seeing the light after this meal! Was a lovely evening out, will be coming back to check out the secret garden. BIG shout out to Ashleigh our server: saw to us from start to finish of us arriving, all with a laugh and a beautiful smile. Cannot thank her enough for elevating our evening. We hope to see you again my lovely!!✨
Max P . 2025-02-21
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Went for Valentines date night. Extremely busy but staff were amazing. Food was fantastic and we in no way felt rushed or boxed in. Our server Ricky was absolutely fabulous and a real credit to the restaurant.
Amanda T . 2025-02-15
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Lovely staff . Lovely food. A very popular place. Ricky was lovely and looked after us for the time we were there. Parking a bit dodge but the whole experience was well worth the ‘heart in mouth’ moment .
Kathy P . 2025-02-14
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Have always had a good time at Arbuckles. The team are great and food is always on point. Cheers gang.
Mat White . 2025-02-13
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Always a favourite place to stop when visiting Norfolk. Staff are always friendly, the place is clean and the food is really good.
Amy Smith . 2025-02-13
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The service was very good, there were a few casual drinking tables mixed in with diners which wasn’t an ideal mix with small children around and drunk individuals swearing etc. The food was good but it did feel a bit factory style with a lot of people on multiple rows of long tables. Maybe in the traditional cubicle style area it was a bit more personal but there was 11 of us. Good parking and easy to get to but if you want limited numbers and an uncrowded atmosphere then probably not for you.
Lee Hillam . 2025-02-12
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Had a lovely night with old work colleagues. Food was good service excellent atmosphere good . Staff all very cheerful and helpful even though they were very busy.
John Frost . 2025-02-10
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Excellent food as always and our waiter Ricky was outstanding, he was very attentive, nothing was to to much trouble and very polite. The sticky toffee pudding is to die for.
Linda Churchman . 2025-02-09
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Food alway great, service always polite and friendly, atmosphere comfortable. The only downside is the price.
Kelly Marie . 2025-02-04
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We really enjoyed our breakfast and Gemma was a friendly and attentive waitress..
Lesley Anderson . 2025-02-02
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Excellent food and friendly staff. Love to come with friends and family. Highly recommend
Vytauras . 2025-01-30
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A pleasant lunch we all enjoyed after parking up in Arbuckles’ car park and first going for a short walk.
Bernie Kennedy . 2025-01-30
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Lovely food , great service, attentive not intrusive.
Caroline . 2025-01-30
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A Wonderful Birthday Celebration at Arbuckles! We had such a fantastic evening at Arbuckles on 25th celebrating our friends 8-year-old’s birthday! From the moment we arrived, everything was perfect. They seated us exactly where we requested, which made the night even more special. The service was excellent—friendly, attentive, and welcoming as always. The food was delicious, and to top it all off, they surprised our birthday boy with a cake we had brought with us, beautifully lit with candles as requested. It made his day even more memorable. We often visit Arbuckles, and every time we leave full, happy, and looking forward to our next visit. Thank you for making this celebration so wonderful—we truly appreciate it!
Valentina . 2025-01-30
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Fantastic place. Food is great, big portions and the staff are amazing. So friendly and relaxed. Highly recommend 👌
Jonathan Baxter . 2025-01-25
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Food was really good and good portions sizes, service was great and the staff was happy. The atmosphere was personal we had a booth and it gave us privacy and not have to worry about other people around. And they do both book in and walk in service.
Iain Foulkes . 2025-01-20
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Came in a very large group for a birthday for my grandad. Fab service, catered to our needs. Quick service and good food. Thank you!
Nicole Price . 2025-01-19
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Brilliant date night tonight with the fabulous Katie as waiting staff in the Secret garden area. The area is perfect for people with sensory issues and who want some quiet time away from loud atmospheres x
Lydia Radford . 2025-01-18
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Clair was a great waitress, we had a great time, we had a mix up with food but it was quickly sorted out, would recommend to couples also family’s ❤️
Rachel Reeder . 2025-01-18
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great breakfast everytime, staff very friendly and welcoming, great menu ,quality and price very good, definitely worth a visit 😀
Paula Drew . 2025-01-16
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My husband has coeliac and all the staff were very knowledgeable and helpful. The food was great. We got a table without booking Saturday lunchtime.
Annie Newns . 2025-01-15
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Amazing food. Great portions. The best diner around!
Rob Eve . 2025-01-14
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Excellent food as usual. We thought we would try the takeaway service and wasn't disappointed. The portions are generous, and the quality is fantastic. It was still hot when we got home and only 20 minutes from ordering to it being ready to pick up.
Donna Woodlow . 2025-01-14
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Good food, great service, early 2000's atmosphere.
Itanas Juodis . 2025-01-12
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Great selection of food and drink available. Well presented and knowledgeable friendly staff. Food service is quick and has varied seating options available if you are with children, a large group or out as a couple.
Benjamin Tea . 2025-01-05
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Great staff and service, but food was substandard for me. I'm sure that isn't the same for everyone, I just got unlucky.
Brin Phillips . 2025-01-01
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We came to Arbuckles just before christmas eve very impromptu, was waited on by the lovely Ashleigh, she was full of christmas cheer, the biggest smile, so very polite and had such banter with us each time she came to our table, nothing was too much effort for her she really made our evening very special we are looking forward to coming back very soon :)
Hayley Smith . 2024-12-28
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Haven't been for two years and what a difference. Staff very attentive. BUT, the food has dropped off so much. Ordered the Wings and ribs combo. Nothing special at all. Could of had better from an Iceland microwave rub meal. In fact I wondered if it was the same thing. The sauce was so similar to a supermarket sauce. Not worth the money at all. Also the sharing platter of nachos and chilli and cheese was alright but to be honest basic for the price. Could make better at home. The chips were shocking, way to many if them and they were worse that Wetherspoons. On tap Budweiser was smooth and nice so to the Mohitos were good.
robert amos . 2024-12-26
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Increased prices and smaller meals is the order of play at this place, not good at promoting the business 😒
Chris Starr . 2024-12-26
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Awesome food with great service, always busy so book ahead
Brian Whitehouse . 2024-12-23
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Tasty food the fork tasted nice
Verylarge Blanket . 2024-12-23
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Great venue, kind staff, big portions, lots of food options and nice environment!
Jennifer Manning . 2024-12-16
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Good service and good food once again 👍
Martin Mumford . 2024-12-15
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Recently visited on a Saturday afternoon with 3 children. We were seated quickly we didn't have a booking. Staff were all lovely, very helpful. Food arrived super quick and tasted great Very clean and tidy restaurant.
Sarah Kennedy . 2024-12-15
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Me and my family have been big fans of this place for many years. I’ve also taken to coming on my own regularly. The staff are excellent in every way. Ellie M has served me on two out of the last three times I’ve been and she was fantastic. Nothing felt too much trouble and it was nice that she remembered me from before. Where it loses a star though is the lack of vegetarian options. When I went a couple of weeks ago I was disappointed that the No Meat Meatballs had been taken off the menu and it didn’t look like it had been replaced by anything else. There are a few options but not nearly as many as I’d expect in this day and age and they have dwindled considerably over the years. I ended up having half a portion of nachos (as it’s meant for two people) but disappointingly was still charged full price anyway. It’s still a great place for me to have a nice treat to start a weekend off with once a month though, and I will continue to be a regular here.
Ashley Allard . 2024-12-12
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Great service, Great food, friendly atmosphere. Being in such a big room at the back it becomes very noisy as sitting very close to other tables
Paul Lumbard . 2024-12-10
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Great food and waitress was really helpful and polite.
David Knapp . 2024-12-09
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Great food and atmosphere. Good vslue
steve nichols . 2024-12-08
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Very mice breakfast. Service is fantastic.
Alan Foreman . 2024-12-07
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Excellent diner. Cosy booths and seating. Quick and friendly service with a good choice on the menu.
Mike and Moira Babb . 2024-12-07
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Always great food and service at this American inspired employee-owned diner /restaurant. Has become a reliable favourite.
Steve Burrows . 2024-12-05
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Didn't enjoy, pretty tasteless and overrated in my opinion.
Richard Troup . 2024-11-27
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Never had a bad meal and always cooked 🍳 very well
Julieteddybell124 BLUEBELL1420 . 2024-11-25
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Friendly staff and great breakfast fare - unhurried impromptu brunch with friends - a nice way to start the day 🙌
Karen Gower . 2024-11-23
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Arrived 10 mins early and was seated strait away. Our waitress (EVIE) was with us very quickly, she was super friendly and very welcoming and had loads of positive energy. The food arrived quickly and was lovely. I was being banterful and daft and Evie took it in her stride and lightly joined in which was lovely. Lovely location, lovely food and 10 out of 10 for our waitress as she was fantastic
IJ Linge . 2024-11-23
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We went here for lunch me and my mum couldn’t fault at all oh yes we can oh no we can’t! No I mean the food was amazing the pudding is just wow thanks again
Taylor Lacey . 2024-11-22
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Superb meal for me and my family, great service, highly recomend.
John Hunt . 2024-11-19
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Love friendly and good service.
Sharon Lane . 2024-11-11
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Outstanding is my one word. Been many times and never a bad meal. Service is great. Slows a little when very busy but you would expect that. Will be back. I am sure of that. Well done Arbuckle's and all the staff and chefs.
Archie McMillan . 2024-11-10
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A very warm welcome and great staff who ensured we were well fed. The baby back ribs were perfect and tasty. A great place to visit.
Clive Hurrell . 2024-11-10
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We visit for our son 16th birthday tonight, food was amazing . Abby F went above and beyond to accommodate us all thank you!! Made it overall a great experience . Kids ribs my daughter said where 10 out of 10 and kids loved the ice creams
Sam Wakeling . 2024-11-10
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Great customer service. Could not fault them! Really nice food.
Dani . 2024-11-08
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Fantastic, always is, that's why I keep going back.
Natalie Wood . 2024-11-08
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Really great food, decent value for money. And very warm service
Luke Fuller . 2024-11-08
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The food is ok nothing amazing it's clean service is great just nothing I would go back for sadly
Matthew Cullum . 2024-11-05
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Every time we visit always the service and food are great we love it here it's a nice treat for us.
Lindsey Atkinson . 2024-11-04
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Very nice.. not waiting to long to be served.. food very nice.. worth a visit to either.. Ely or Downham.. 10/10
jay woods . 2024-11-03
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Food was nice but service wasn’t what it used to be. Felt very much like we were rushed off of our table after only 1hr and 15mins. Bill got slapped on the table immediately after we said we didn’t want any dessert, however weren’t asked if we wanted any more drinks; I did want another!
Zoe Gaffer . 2024-11-03
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All very good. Food ordered and came within reasonable time. Service efficient and polite.
neil phillips . 2024-10-31
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Lovely Restaurant, just a shame I didn't see Jacob Murphy
Calum Taylor . 2024-10-29
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Great service and food. My 10 yo boy had a steak the size of his head! I had steak burger 🍔 All lovely
Michael Mulvaney . 2024-10-29
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Visited her last month (September). Great food and service! Lovely atmosphere. Had breakfasts and they were lovely! Ricky was great!!
Chantelle W . 2024-10-28
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Extremely good food and fast service. Cocktails were nice too! We had the Chicken Fajitas and Bourbon Ribs and they were both lovely. Thank you very much Lauren for lovely time! She was very friendly
K R . 2024-10-28
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Well presented food very tasty excellent choices
Paul Seabrook . 2024-10-28
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If we want a good breakfast and for a good price we always go to Arbuckles and it’s never disappointing we also sometimes get dinner and that is incredible the flavor is just 😋
Alfie Bramham . 2024-10-27
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Excellent service and great value for money food. The staff were very friendly and efficient. Would definitely visit again .
Kim Davis . 2024-10-27
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It was ok, just ok though … I was a bit limited being pescatarian but main was ok, desserts were rubbish, clearly frozen and the baked cheesecake was horrid. Also didn’t like the fact the waitress kept leaning over us - we were in a round table in the corner but still plenty of space to go around. Staff were very friendly and helpful though despite being very busy.
hanna . 2024-10-27
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Another visit to Arbuckles at Downham Market and once again the experience was very good, with prompt and very friendly service. The starters were very tasty and enjoyable, the mains we had were very tasty and of a good size. The desert I chose was not good, banana split which was drowned in cream from a can. Had a nice evening with great service as always.
DHY437 . 2024-10-25
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We have been to an Arbuckles before but this was our first visit to the Downham Market restaurant. Food as always was lovely, we were too full for desserts so for us the portions sizes were good. Admittedly this is a treat at around £30 per head but you could eat cheaper here depending on your choices (you could of course spend more). Staff were very helpful allowing us to get our milkshakes to go. Would recommend a visit at least once.
David Sheppard . 2024-10-24
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Arbuckle's is just amazing! Every visit has been wonderful. All the staff are always very helpful and friendly. Their breakfast menu is amazing! We've had many items from that menu over our visits and liked every dish. Overall a really lovely place to dine and one that I have no reservations in recommending to anyone!
David James . 2024-10-20
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30th meal 8 adults 6 children... served well and efficiently . Food was great too .
Helen Young . 2024-10-20
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We love Arbuckles and visit for special occasions as it takes us about 45/50 minutes to get there. The food is always delicious and brilliant quality. There's something for everyone. It's always busy but the layout doesn't make it feel overwhelmingly busy. Also despite this there's not a long wait on food. The service we received on this visit was 2nd to none with Lisa being our main waitress. She was lovely and made our visit all the better. We will definitely be back. Only took a pic of my drink as wanted to dig in as soon as the food arrived.
Amy Beckham . 2024-10-19
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Friendly welcome from the minute we stepped through the door. Prompt service, very attentive staff (not too much though). We ordered one Farmhouse breakfast, an orange juice and two coffees. Breakfast was rated as excellent, fresh and clean. We also asked for two sausages for our dog in the car, which were brought out in a little box so they could cool down while we were dining! Happily recommend, would definitely re-visit. Oh and our lovely waitress is Nicky.. Thank you ☺️
G Martin . 2024-10-19
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Very comfortable, I had a round table with plenty of space as my husband is in a wheelchair, staff excellent, will go again,
Josie Chapman . 2024-10-19
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We stopped here for breakfast today, good variety on the breakfast menu and food was lovely. The waitress was called Nicky, she was fantastic, always attentive and great with our 3 year old daughter, she wanted something that wasn't on the menu but this was not a problem and they accommodated without any fuss. The food was great but the staff is what really made this breakfast a treat!
Ryan Halls . 2024-10-18
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Great place. Haven't been in years and can now see why it's so popular
Grouchy . 2024-10-17
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Only stopped for a quick visit, had halloumi and chips.
stephen mudie . 2024-10-17
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Usually good, today poor! Chicken burgers very dry, waited 20+ minutes finishing no server in sight to be cleared away. Had to go walk abouts to find any staff, was going to order pudding, but wait made us not. No apology for waiting from server. Manager on duty, young man dark hair, verbally apologetic ans said that one of those days where everything happened at once. However except his words, was very apathetic and didn't offer anything else.
Jake - . 2024-10-15
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One of our favorite places to visit when we are in the area. The service is always fantastic and nothing feels like too much trouble. Plus the way the espresso martinis are made here is to die for 😍 Highly recommend getting the wings as your main! Portions are good size and I always end up taking half of my dinner home with me for later. Can't wait to be able to visit again.
Tasha Smart . 2024-10-15
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We had a lovely waitress who dint mind our sense of humour at all she always had a smile and was very helpful. Food was lovely. And was very clean
Rebecca Hare . 2024-10-15
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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536 Opinions
Wheelchair accessible if you are okay with the skinny front door. There is seating available outside during nice weather. As the door says, the downstairs is a restaurant while upstairs is a dancing area and bar or space for group events. There are highchair available for toddlers. We ordered a tuna crunch sandwich, butternut & sweet corn fritters, and the Philly Steak Load Em Up with chips and crisps. It took a while to get our food but felt it was very well prepared. The tuna crunch sandwich was nice with the sage fries. The Philly steak dish was well presented, the meat was delicious and cooked well, but I think it was a little heavy on the nacho cheese sauce - I do recognize Philly Steak menu items in general have a lot of cheese. This was just more than I wanted. Overall, very happy with our experience. We paid by card but you can also pay by cash. Nice music downstairs, not too loud and allows for conversation. The decoration was so whimsical and wonderful! It was well done and is very appreciated. The bathroom was wheelchair accessible and clean.
3487 Opinions
My family and I came for mother's day. All the staff were dressed up like glitterballs, the children really enjoyed it. Everything was great; from the decor, service and food. Would highly recommend the ribs 😋
653 Opinions
Food excellent-made to feel very welcome! Was a special occasion and they made extra effort - would highly recommend!
106 Opinions
Excellent vegan comfort food. Great friendly service - and helpful too. It’s BYOB, which we didn’t know beforehand but the off licence is only a couple of doors away! We sat outside in the lovely little garden at the back, felt like we had stumbled upon a hidden gem!
348 Opinions
My partner and I ordered a meal yesterday evening through uber eats around 8pm. Our food was delivered about 9:10pm and we opened our food to see our order was not only wrong! Plus the fries we ordered were pale, hard and very undercooked! The cheese burger was meant to be plain and it comes covered in mayo sauce I'm allergic too! The meal was inedible... The restaurant closed at 9pm but my partner called them the second we saw our meal wasn't correct, they answered the phone and we explained what happened then they hung up!! I called them back instantly and they never answered. I called over 10 times and they still didn't answer. So my partner drove to the restaurant and the staff members were still inside but locked the doors, he knocked on the door and told them what happened. They said there's nothing they can do!!Absolutely appalling!!