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4,5

Based on 6.817 opinions finded in 2 websites

4.5Ambience4.5Cuisine4.5Price4.5Service
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Great spot for food, blue and black chicken was excellent, and made for a lovely lunch spot.

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stuart rowbotham . 2024-04-22

MORE AT Google

Great place, good food at a good price. Staff are really polite, and meal was served promptly. Will be returning.

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Robert Meyer . 2024-04-20

MORE AT Google

Excellent food and service, cleanliness exemplary

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Dave Bambridge . 2024-04-18

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Great service and the manager was superb. I wish they offered pancakes and waffles all day though, seem to be missing a trick.

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Stuart F . 2024-04-14

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Great service nice food, some items are a little pricey overall enjoyed our visit

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Geoff Rivett . 2024-04-12

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We had a great time, food and service were both amazing. Hoping to return xx

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Sue Martin . 2024-04-11

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Plenty to eat and a good selection

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John Chaplin . 2024-04-08

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We had constantly been recommended this particular branch of Arbuckles and me being me, I was dubious as I'm a fussy eater and have high expectations when I go out to eat. We were warmly welcomed, given a choice of where to sit and informed who would be serving us. Our waitress experience was great, although just a suggestion that all waiting staff should be knowledgable around each menu item. I had tuna steak with salad (they were happy to accomodate my requests for a salad swap) and generally, tuna is overcooked, dry and tasteless, but this was the opposite, cooked to perfection and all food and dressings seemed freshly made. My partner had a mac & cheese burger and he was really pleased too with his choice. I tasted some of the pattie and it was lovely and obviously freshly made on the premises, which is a rareity. All in all, the experience was great! Also gave us a Blue Light Card discount and we will definitely be back.

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Emma C . 2024-04-08

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We like it here. It's a little distance from where we live so we don't visit too often however always a stop off if we are passing. Sometimes the Ely Arbuckles but also the Downham Arbuckles. Parking has always been available 👍 (sometimes busy) Meet and greet is always prompt at the door 👍 We generally walk in however some people may chose to book. Great Menu 👍 Great choice👍 Reasonably priced. Portions can be LARGE and now we often have a couple of starter portions and a side or two. Service is good and staff look happy in their roles 👍

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Jacqueline Merralls . 2024-04-08

MORE AT Google

Had brilliant time with friends service was good for a large group meal was good to

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becki b . 2024-04-08

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Love it. Never disappoints and that's why we drive for 90 minutes to get here! Update: visited again - still great and our waitress Hannah was brilliant!

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Ess Tee . 2024-04-07

MORE AT Google

Food was absolutely delicious, and they cater well for coeliacs. It's so nice as a coeliac to be able to go somewhere and know the food is enjoyable and safe to eat. So lucky I don't live far from here!

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Jade Mcconnachie . 2024-04-07

MORE AT Google

Perfect for the bunch of teenagers, and the adults enjoyed it too. Very much the big food experience - with great service, large group and everything turned up together.

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Richard Stocks . 2024-04-05

MORE AT Google

Another fabulous visit. Birthday breakfast for my bestie. We went for the big breakfast with a couple of personal adjustments and well done bacon. Absolutely spot on. Accompanied by several americanos, a pot of Earl Grey tea, and iced tap water. It was a long overdue catch-up, so we were insitu for 3 hours and chatting for ages before deciding what to eat. Our normal. As usual, though, the staff were very accommodating of our delays, changes, and advised us that there was absolutely no need to rush!! We've always found the staff to be friendly, helpful, and very accommodating. The toilet facilities are very good, including accessible and baby changing options. They have their own car park with accessible bays and ramps. We hadn't booked as mornings are usually quiet unless there's a planned event. It gets very busy of an evening so I would recommend booking to avoid disappointment.

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Willow Tkw . 2024-04-04

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We had a great family meal. It’s not cheap but great food. huge portions, and amazing service. Totally worth the cost, one of the best meals I have had in a long time.

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Kevin Scales . 2024-04-03

MORE AT Google

Glorious food and lovely and welcoming staff. We will be back

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Mark Froggett . 2024-03-31

MORE AT Google

Brilliant place, always cooked to perfection!

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João Kyra Portugal . 2024-03-24

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Fantastic place. We turned up with our car club and they catered for us with great smiles and food.well done from wscc

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m bell . 2024-03-23

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Like it here 👍 Great menu Fairly priced Quality food Good service BIG portions! We often share or have a couple of starters.

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JT M . 2024-03-23

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Used to be so much better, food was OK at best no seasoning on any of the food was very flavourless and definitely shouldnt be famous for there ribs, cheap chips to fill the plate. Worst bit was the dessert my partners looked nice but mine came out a sad soggy mess which tasted raw on the bottom when asked if it was under cooked was told " they are not made here we buy them in then just heat them up" which then made me question the rest of the meal but on that note they did take the dessert back and didnt charge me for it. Overall main was OK dessert was awful and the price for what you get isn't worth it, doute I'll be going back anytime soon

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Chris Rodwell . 2024-03-21

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Yet another delicious meal. Staff are very friendly and accommodating. I have cancer and am undergoing chemotherapy and the manageress realising this very kindly put me in a spot that kept me away from other people as much as possible which was in incredibly thoughtful. The food arrived lovely and hot and very well presented. I have never had a bad meal or experience here. Thoroughly recommend it.

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Caroline Flint . 2024-03-18

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I love a sneaky brunch here when I'm not working. Nice menu and friendly staff.

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vanessa garfoot . 2024-03-15

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Lovely place , great service and lovely atmosphere

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Shiela Sparkes . 2024-03-11

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Amazing service for a birthday celebration, food always good, ample portion and great variety, well worth a visit

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Andrew Day . 2024-03-09

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Lovely food and service. Went with a friend who needs gluten free and she was extremely pleased that there was a good choice of foods. Well marked out menu and a good selection of deserts too.

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Annette Evans . 2024-03-09

MORE AT Google

Great food, great service from Amanda, speedy service for a Saturday evening

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elle reynolds . 2024-03-09

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Friendly and efficient service considering it was busy when we went, food came out quick and hot.

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james palmer . 2024-03-07

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Really good food, quick service, friendly and attentive staff 😊

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Helen Robinson . 2024-03-07

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Wonderful experience had for a meal on Saturday 2nd March, food and portions were amazing. Staff are really helpful, will be returning to explore the menu. Booking is a must.

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Lee Anderson . 2024-03-03

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Treated myself to a quick lunch here on my way back from a work meeting. I used to love the Arbuckles chain back in the day, so was excited to try this restaurant - it didn't disappoint 🙂

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A K . 2024-03-01

MORE AT Google

The best food in this area. Like it!

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Nataliya SunFlower . 2024-02-29

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Food is excellent, portions are huge. Great menu whether you want burgers, steaks, chicken, pasta or other meals. The staff are attentive & polite. The lay-out is comfortable with lots of booths so you and your dining company have plenty of privacy.

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Miss Tell_it_as_it_is . 2024-02-29

MORE AT Google

Best food for a long time top notch love it

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Tony Lucas . 2024-02-27

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Amazing food and atmosphere, staff are amazing and can't do enough for you. The coleslaw is the best ever 😍😍

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Matthew Delaney-Rayner . 2024-02-24

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We had an exceptional visit on the 16th of February for Tapas & Tipples in the Secret Garden. Couldn't fault anything. Try it!

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Karen Durrant . 2024-02-21

MORE AT Google

The food was tasty and portion sizes good. The vegan options are a little limited if you don't like jackfruit but otherwise a lovely venue with great service.

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Jennifer Maloney . 2024-02-20

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Excellent tapas served in our own pod

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Janet Jones . 2024-02-17

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We had a lovely evening and didn't feel like we were being rushed at all

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Michelle Starling . 2024-02-16

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I went for breakfast. The food choices were good. The service was excellent. The restaurant was very clean and well staffed. The meal itself was really lovely. It was cooked to perfection and served quickly. It was my first visit, and it was great.

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Ruth Baron . 2024-02-15

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A lovely establishment who were very supportive of allowing my son's registered support dog access so we could have breakfast. The food was delicious and came quickly. The staff were very kind and engaged. The place was spotlessly clean. I only wish there was another restaurant from this chain closer to home as we visited on the return leg of a holiday.

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Sarah Lines . 2024-02-12

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My son loves a burger and wings. And it's not far from where I live, so it's not a bad stop off. It's friendly and quick service.

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Alex Martin . 2024-02-08

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Really nice breakfast. Great staff too. Will be back for sure

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Graham Ford . 2024-02-06

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We stopped off for lunch today, the service was really friendly. My wife asked some questions about the food and the waitress knew all about what she asked. The food was really tasty and very reasonably priced. Will happily visit again

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Andy Stannard . 2024-02-02

MORE AT Google

Great food, nice service. Yummy milkshakes.

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Ro J . 2024-02-02

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Really nice food I went for the ribs other half went for steak wish I went for the steak it’s unreal but the ribs were really good don’t rate there wings they need improvement.

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Top Flight Security . 2024-01-31

MORE AT Google

Staff are amazing. Welcoming and very prompt. Very approachable and organised They look after you and are happy Highly recommended 👌

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Adam Titcombe . 2024-01-30

MORE AT Google

The food was great as was the service

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Dena Framingham . 2024-01-30

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Good food some items are a little overpriced but on the well worth a visit

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Philip Loveridge . 2024-01-29

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Chicken and ribs were fantastic. Good food

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Neil Attwell . 2024-01-28

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One of the best American style restaurants I have been to, food is plentiful and staff were amazing, food choice is great and very tasty, 8th time for us and not the last.

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karl green . 2024-01-28

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Always a solid and tasty breakfast! The bacon done on the grill as amazing and it’s not that flimsy rubbish you get in most places. Service is always friendly, coffee always good and don’t feel rushed to leave. We haven’t been for lunch or dinner yet but we do like a stop off before our Saturday shopping! See you soon for dinner!

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Sophie O’Sullivan . 2024-01-25

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Really enjoyed the short beef ribs, would recommend 👌

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Clare Roo . 2024-01-24

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I last went to Arbuckles with my late dad in the 90s when it was a themed restaurant with eating challenges etc. Today its good food, family friendly and reasonable.

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Chris Balsdon . 2024-01-23

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Very busy Saturday night but service and food were fantastic.

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Laura Gibbs . 2024-01-22

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Service and food were great. I’m told this place is always busy so booking ahead may be advisable.

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NIEL ROACH . 2024-01-21

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Food was incredible cooked really well and alisha service was amazing she really set the standard and had time just to say goodbye and thank us for coming truly incredible

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Anthony Green . 2024-01-20

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Went for lunch with family, superb quality.

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Richard Brighton . 2024-01-18

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Every time I've been here it has been pretty good. But it just takes 1 bad experience to change your view forever. We went tonight as a group of 6. Waitress came over and took our order, when the food got served the waitress clearly realised she had forgotten to write my order down. She blamed it on a printing error at the till. She asked me to repeat my order at time of serving everyone else. Everyone else had finished by the time my food arrived. They gave me a free pint as a sorry, when server brought my pint she made a quip about me forgetting to order. The server clearly didn't have any rapport with us to make such a quip, so really not a good experience for me. As for the food, I got lucky (ish,) I asked for rare and got medium rare on the steak which is perfect, i've learnt at places like this to ask for less than you want temperature wise, the chicken was hard and tasted of cardboard, the pork tasted like it had been cooked on a grill that had been not cleaned for 10 years, burnt and covered in black crusted grill charcoal. Its unlikely I'll return soon due due to this terrible experience, disrespectful staff. I honestly wish I'd made more of a fuss about it at the time as this is quite an expensive place to eat, so I would expect food to be 3 stars plus, and serive to be near 5 stars perfect. Unfortunately it was not, im a little regretful I'm too polite to cause a public scene over the staffs rude remarks and sub par food not delivered to the group all together. The group still left a tip, not a very big one as not deserving, tip was still more than a free pint....

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david . 2024-01-18

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Good service and nice food. Would recommend.

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Tamzyn Oliver . 2024-01-15

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This restaurant is quite consistent with the food and service. Now they have removed many of the bright lights from the restaurant area it is quite pleasant.

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Dale Tice . 2024-01-14

MORE AT Google

Very.friendly.staff food excellent. A beautiful evening I.will.be back

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John Geary . 2024-01-14

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Great food, great service +friendly faces, it was a absolute joy, we'll be going back for sure 😊😊

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Pete Ellis . 2024-01-13

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Very nice had the gumbo ,loads of food and nice atmosphere

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Ivan Brownstone . 2024-01-13

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Couldn't fault my experience here, our waiter Chris was avso brilliant, polite, kind, funny. Fast service, alway made sure we was okay and happy. From what I witnessed the other staff are lovely and kind aswell and the managers are very kind and friendly. Would rate this 10/10 more if I could 😂😂🙌🎉

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Laura Stokes . 2024-01-06

MORE AT Google

Great food. Top class American diner. Super menu selection

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Kevin Barnes . 2024-01-04

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Service and food are very good and the staff are friendly

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Robert Beale . 2024-01-04

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During my visit, I found the overall experience to be quite satisfying. The culinary offerings met my expectations in terms of taste, and the portion sizes were just right. The service was commendable, with prompt attention to our needs, contributing to a positive dining experience. The atmosphere was pleasing, adding to the overall enjoyment of the meal. Furthermore, I appreciated the cleanliness of the venue, which significantly enhanced the ambiance. All these factors combined made an enjoyable dining occasion.

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Alok Baluni . 2024-01-01

MORE AT Google

Met family there for breakfast, nice friendly staff and the food was just right (love the saudages)

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David Savage . 2023-12-24

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This restaurant is excellent. Great food and excellent service given by friendly staff. Suitable for disabled dining. Car park is a little difficult for wheelchair users.

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Ian Pullen . 2023-12-22

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We came for a large group meal on Tuesday evening and it was just brilliant 👏

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Lisa Overton . 2023-12-21

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Prices gone up, portions gone down you make ya own mind up. Still expensive 😪

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Chris Starr . 2023-12-20

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First time there in many years. The food was reasonably priced and tasted lovely. Plenty of choice, and great service... will be going back again.

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Michael Robertson . 2023-12-20

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Have visited many times. As usual food is lovely and tasty. Great value for money. Staff were friendly and helpful.

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Tracey Wilsenham . 2023-12-19

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The decor and customer service were great, but the food was horrible. I got the Sticky bbq chicken burger. It was dryer than eating a t-shirt, although I think the t-shirt would've had more seasoning on it than that chicken. I also had the sweet potato fries, which were cold. My husband and our two friends had ribs that were cold, unseasoned, and somehow dry as well. This is a place for drinks and nice servers, maybe, but not for food.

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Olivia Addison . 2023-12-19

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Excellent as always. Food is excellent and fills the large plates easily. Make sure you are hungry when you go there.

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Steven Martin . 2023-12-19

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Nice surroundings and setting for our party of 6. Good, varied menu which also catered for vegetarians and vegans. Staff were welcoming and helpful. Accessible for wheelchairs. Will be back!

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Jill Martin . 2023-12-11

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Speedy service. Food piping hot and delicious.

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Linda Mclewin . 2023-12-06

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Lovely place, room at a busy lunchtime. Friendly helpful staff food good selection well cooked with a short wait

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Jos Girling . 2023-12-06

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Table for three on a Monday evening for a small family meal, 04/12/2023 and it was pretty busy! Received at the door immediately, gave us a booth for six so loads of room. Immediate drinks order & quick service of same. Food order for starters & mains taken. All the food was excellent, cooked as per order and piping hot. Service excellent, staff cheery & friendly. The place was spotless, couldn't fault anything at all. First time for us in Downham Market 'Arbuckles' but as we are only a half hour drive away, we will definitely be back, hopefully, with friends. Starters: tacos & chicken wings. Mains: sirloin stick (medium); steak (rare) & chicken combo; Philli burger. All terrific. 5 stars.

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David Parr . 2023-12-05

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Great atmosphere, lovely staff, really attentive, but the food was overpriced pub chain quality.

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B . 2023-12-04

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Service was good, food was OK...my issue here is that I paid the bill and never got a receipt, only to be approach by the waitress and told I had paid the wrong bill and that I owed more for my food....pretty sure I was scammed as upon reflection the amount of food we ordered..did not reflect the amount.

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Richard Oliver . 2023-12-03

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Great American style diner. Good food great service and top class staff.

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Arthur Milne . 2023-12-02

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Great place to eat, food and service is ace!

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Iain Tunley . 2023-11-30

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Amazing food and amazing staff, Katie G was brilliant and accommodating. We chose to book one of the pods in the secret garden, they are lovely, cosy and warm! We will definitely book one again!

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Jason S . 2023-11-26

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Just deleted my last review. (4*) Visited 2 weeks ago with friends and that's the reason I didn't say anything at the time. I haven't managed to bring myself to visit since. Has always been my go-to eating house since I moved to this area 10 years ago.

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Dave McCarthy . 2023-11-26

MORE AT Google

My experience at Arbuckles was very good from start to end. Food was perfect and although we were a large party the food was all served in good time and all hot. The staff especially. The waitress at our table was so. Helpful and polite and overall amazing. We will defo be back. Thank you.

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Valerie Howard . 2023-11-25

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Arbuckles never let down. Been coming since they were just a little burger bar around 10 years ago. They hosted my party of 10+ effortless and we were no trouble at all. Ellie and another girl with brown hair and a septum piercing were always nearby and ready to attend to all our needs. Thanks Arbuckles for being incredible as always.

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Benjamin Saunders . 2023-11-25

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5th anniversary special occasion. Arbuckles Downham Market-had the Tapas for 2 again like we did in summer and it was top notch. Excellent thanks for a great meal and super service. Delicious food.

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yogib410 . 2023-11-25

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Myself and my friends went for an early dinner last night and was greeted by the wonderful waiter, Jack. Food was ordered - amazing President's Burger for myself. If you get a chance - try it! Throughout the meal, Jack ensured we had everything we need as well as taking the time to talk to us and give one of my friends some much needed advice (sorry about the drama Jack). He was very attentive and on hand. Dinner was followed by a rather embarrassing rendition of Happy Birthday and a lovely warm chocolate fudge cake and ice cream. Yum! If you get the chance visit. Not only is the food lovely, the atmosphere of the place is perfect, just what you want from a relaxed meal out. Staff are great!

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EmmaF198 . 2023-11-24

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Can't praise this restaurant enough. What ever the occasion this place suits it all. It has amazing staff who are always friendly, helpful and efficient. Scrumptious food which caters for all tastes and needs. Plus it has a beautiful atmosphere with different parts of the restaurant offering a whole different experience for small or larger parties.

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Marie B . 2023-11-24

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We attended Arbuckles tonight for the first time in a couple of years after a previously bad experience. I have to say both myself and my wife had steak which was cooked lovely, I had sweet potato fries instead of normal fries everything was cooked lovely and all food was hot. A special mention to the young lad Jack that served us he was very polite and attentive and a credit to the restaurant, I’m sure the staff don’t get thanked enough. Definitely had a more positive visit this time and probably won’t leave it so long until the next visit

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PaulAshley73 . 2023-11-22

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Was nice friendly atmosphere paid 14 quid for burger and chips burger was nice...chips were like oven chips dead dry ...

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jamie witts . 2023-11-21

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Great place for a stop off when travelling or breakfast etc. comfortable, friendly and reliable. Staff always happy and helpful - Gemma was great !

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Ely-Macs . 2023-11-21

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Great place to eat. Great service. Thank you all the team. Had the ribs for dinner and the ice cream. Very tasty

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Frank F . 2023-11-21

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We always tend to pop into Arbuckles for something to eat when we're in the area. You always get great food and great service. The only problem is I never have enough room for dessert and they all look so nice😋

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Gareth Walker . 2023-11-20

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Even though the restaurant was fully booked and very busy, it was great service from Aimee! Food lovely and hot, didn’t have to wait too long

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mgarner03 . 2023-11-20

MORE AT TripAdvisor

Food and service always really good.

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Teresa . 2023-11-19

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Very nice birthday lunch meal with the family. Our waitress Ellie M was exceptional and took very good care of our meal needs. The ambience was very nice and just apt for a family birthday get together!

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Getaway38983969163 . 2023-11-19

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Absolutely spot on! The food was incredible, the service was lovely!! Little girls first time and she left in her words 'in a food coma' 😂 it was superb! Lisa was amazing and made the experience for my little one a real treat 😊 thank you so much!

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Mazfl . 2023-11-17

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We stopped for lunch for my partners 31st birthday, had a lovely time! Our server Leanne was always checking in and making sure we were alright. They had some issues with their card readers but called us before our reservation to let us know to get out cash. Couldn’t fault the service, and the food was absolutely gorgeous! We will be coming again soon <3

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BishopMeals . 2023-11-15

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