Apsley's - a Heinz Beck restaurant, The Lanesborough Hotel in City of London, Westminster

I went there for three times and the most satisfying experience I had when I met Lilly 🐈 and the people working there was so much kind and being so nice. From the doormen to the people working at the reception desk. First twice visits were not that successful to meet her 🫠 but finally I did this visit. I totally recommend this hotel 🏨 from all aspects location and service. My next trip will be definitely stay there.

I met with my friend in their lounge, the Withdrawing Room. Super nice welcoming service from door to table and beyond. I had an apricot green tea I have never tried before and enjoyed it very much. And also a delicious chocolate mousse. Exquisite room with elegant furnishings boosted our good mood. What's more, I had a chance to see a cat who lives there. 🙂. I am grateful to all the staff who talked to us, making us welcome and comfortable. Really, N1. P.S. This is not the first time I was at the Lanesborough. I had lunch in the Grill, afternoon tea for one of my birthdays, and my daughter's wedding there... And always it was special. ⭐️⭐️⭐️⭐️⭐️

Regular haunt, great service, everything else as you would expect from such an hotel

A very beautiful afternoon spent with my Dad celebrating his 80th birthday! He got special treatment when he was presented with a handwritten card and a mini cake with a candle! My Dad was overjoyed that they went to that effort! All the staff were polite, professional and efficient. The food was amazing and the patisserie was professionally crafted! We loved it all! We’d chosen coffee to start with which was delicious, and then went to try the afternoon tea blend. I would definitely return again as the standard of service was high and the room had a fabulous atmosphere with music in the background!

Thank you so much for a wonderful experience that makes us want to come back again and again, you were a great example of what a hotel should be like, it was a pleasure staying at your hotel with a wonderful hospitality which makes us feel home and want to stay more, please extend my gratitude to all your wonderful staff who have given us a warm welcome since day one, a special thanks for Mr :max and Mr :Tadhg who has been outstanding throughout our stay

A London classic. One of the best by all means. The lobby area is so cosy and warm. The staff are friendly and attentive.

Very nice Bridgerton Afternoon Tea. Staff cannot do enough for you, very enjoyable

Bridgerton Afternoon tea - a must experience for all the fans ! What a stunning place and such excellent service !

Old dish (sandwiches were horrible: too much bread, somon didn't taste good, chicken was blend, no taste it was like something was missing), I was not able to choose the champagne I want, it was imposed and the one served was a disaster. 5 stars hotel and you put on table rusty forks?? Shame on you especially for the huge price paid! Deserts saved the afternoon. Tea was good, but first cup was more water because they didn't let it take the aromas.

I had the gluten free option with some special requests for the sandwich (items I do not like). They were able to accommodate me. I really enjoyed the food, the drinks, the tea and the atmosphere. I was full but appreciate being offered more of the sandwiches and cakes if I wanted. I really enjoyed the experience.

Had the most amazing Bridgerton afternoon tea, in a beautiful dining room. The whole experience was throughly enjoyed

The atmosphere is great, the staff is kind although pretty forgetful.. The issue is the food, it is bland and tasteless. In both the sweet and salty all we could taste was the butter. The only redemption was the salmon sandwiches, and when we asked for more of them they never came.

The Bridgerton Afternoon Tea was delightful and such an amazing experience. The service was outstanding and we were treated with the utmost respect and attention.

The venue was beautiful. The Bridgerton theme was fun and well depicted in the afternoon tea. Our table wasn’t ready at the time we had booked for. I was a little disappointed that there was no background music. I was expecting some Bridgerton themed music. There was a piano behind us but no one there playing it. We paid £220 for two so I’d have expected a bit more for the money. The staff were friendly and the service overall was good.

I visited the Lanesborough in October, 2024 for a Bridgerton themed Afternoon Tea. This was the highligh of my visit to London and I recomend it to anyone thinking about it. The food was out of this world. The scones were warm and delicious, the pass were super interesting, but what really surpriced me were the finger sandwiches. I did not think that they could be made to be so delicious and yet they were. Additionally, I ordered the Friends to Lovers cocktail, which is a twist on a margarita, and despite not being a huge fan of margaritas, I enjoyed it so much that I ordered a second one. Futhermore, the service was impeccable. The waiters managed to be super attentive, yet they were not overbearing/annoying. We also did not have to wait at all for anything as everything arrived super fast. Lastly, the restaurant itself was incredibly beautiful and exactly as it was on photos online. The experience does come with a large bill but it is definitely worth it. You do get what you pay for and it shows in the food and service. Unlike other places, it is not overpriced overhyped experience.

Probably the best afternoon tea I have had anywhere in London, and definitely the best scones, so light and not too large. It was my Aunts 95th Birthday and everyone was so attentive and polite, from the gentlemen who met us at the hotel entrance and all of the staff in the restaurant. I would definitely recommend the Lanesborough and hope to be back again soon.

Delicious tea, cakes, & sandwiches. Ambience & service were exceptional & Bridgerton themed! If you’re a fan, can’t go wrong for the experience & having proper British tea.

Overall an amazing experience to celebrate mine and my partner’s anniversary

I was surprised that we were served tea using teabags and not loose leaf tea which I would expect in a 5 star hotel. Vegetarians are well catered for, although the cakes were all very sweet.

We went for the Bridgerton afternoon tea celebrating my daughter’s birthday. The selection of teas, cocktails, cakes and sandwiches were all amazing. The service was impeccable and the attention to detail made it a very special afternoon. Thoroughly recommend

Beautifully presented food but very little reference to Bridgerton. No music , no props. Very expensive for what it was

Thank you for making our visit so wonderful. The staff were amazing and made sure we were enjoying the experience. The anniversary card was so thoughtful. A special day.

Really beautiful setting for tea! Service was outstanding.

Had a lovely time for my sister’s birthday. Sandwiches, pastries and scones were delicious. The service was perfect and we were well taken care of. However, we found the price quite high considering the experience. I have had tea at The Ritz, and other high end places, but this was one of the most expensive.

The Bridgerton afternoon tea is luxurious and memorable. The attention to detail is perfect and the flavour combinations amazing. Dietary requirements were all taken care of without question or issue. The service was attentive and professional. This is the best venue in London, by far, for afternoon tea.

The Bridgerton themed tea exceeded all my expectations! From the treats that matched the personalities of the characters to the wonderful staff - I loved it all!!

This was only my second afternoon tea in England and I loved it. I’ll be sure to visit again with guests soon

This Tea was a disappointment. Having attended several teas in London, this experience fell short in all regards and was the most expensive. It felt like a factory. The two cocktails we ordered were half full in the glass, forgettable and served when we served fifteen minutes after our tea and food. The food was average and the replenishment of the sandwiches took over one hour and three requests to receive. The service was poor, very difficult to get more water with no one checking in to see if we needed anything. I went to Tea at the Lanesborough in 2020, which was a wonderful experience. In 2024, there are far better options.

We spent the afternoon there as a birthday present. Everyone was lovely, service was great, the food and drinks were amazing. We had a great time.

For £85 Bridgeraton themed afternoon tea, I expected more bells & whistles. This afternoon tea is NOT worth it as a Bridgeraton fan. This hotel has an appearance of being classic and luxurious, though the service at this afternoon tea was quite the opposite. As a Bridgeraton lover and coming to this afternoon tea specifically, I was expecting more VIBES, more flowers, more girly, more FUN vibes - none of which was provided. This dining area is not specific to afternoon tea, there was normal lunch served as well to the tables around us. It was NOT the vibes to mix the smells of pastries and dressing up for tea - with chicken roast and beef wellingtons. The service was quite disappointing, rather I felt quite ignored during my tea session. There were 10+ servers yet they all looked busy doing nothing at all. We were seated at this tiny table that felt - literally like I was in a hallway blocking all these busy servers path. To which no one was servicing us, nor taking our order for way too long. The actual tea and treats were themed. That's really the only Bridgeraton thing. Was it good? Tasty sure. Super sweet... Scones were great. The variety of treats was disappointing. There are sandwiches, scones, and mouse like treats. Soft, glaced, super sweet, on a little biscuit. For £85 again.. simply would NOT recommendation, especially expected a lot of Bridgeraton love and vibes. Not like that all. Spend your money somewhere else.

This was such a lovely experience. Everyone was so friendly and welcoming and the food was amazing. I will definitely come back and thankyou for a wonderful time

What a wonderful day. If you have been watching Bridgerton you will enjoy eating each pastry which were super. The cocktail we had was sooo good. The waiters were all very courteous and attentive to our needs. They made us feel special. Had never been to Lanesborough Hotel but one day Would love the opportunity to stay overnight.

The room was beautiful but small compared to other afternoon tea we’ve been to. Food was very underwhelming. Not much flavor to anything. Desserts looked pretty but nothing exceptional. They all had similar fillings and were not great. Tea was delicious but that was about it. Staff was very nice. Don’t recommend and won’t return. Way too many other places with much better food etc.

Such a lovely experience, beautiful pastries, peaceful ambience and incredible service.

Afternoon tea at the Lanesborough Hotel is a lovely experience, the ambiance and food are excellent, it's very relaxing and enjoyable, this was our 2nd visit and the only negative was the service, we were shown to our table and waited a considerable time for anyone to serve us and this was only after we asked for some water as it was hot and we were very thirsty, normally I think the service is very good and all the waiters were very nice, we also had to ask three times for a cup of coffee! It was quite busy so maybe that was the reason, It didn't spoil our experience and yes we would return in the future.

Bridgerton tea. So what! Tea bag!🥲 kale ugh. Beautiful space, lovely servers but misses the mark. Have had afternoon tea all over London at great hotels, this one misses the mark. I was very disappointed. Got best a miss!

Lovely setting - excellent service Our server was very attentive

My friend and I had the Bridgerton Afternoon Tea at The Lanesborough Hotel in the restaurant. We booked it as an outing for our birthdays. We were greeted by very helpful and friendly staff and shown to our table. They gave us a very kind gesture of a birthday card from The Lanesborough hotel. The restaurant staff were very attentive, professional and friendly. My friend has a number of dietary requirements and they were very conscientious in speaking to her to understand and cater to them. The afternoon tea was beautifully presented. The cakes, scones and sandwiches were delicious. I particularly loved the lemon curd provided with the scones. We adored the Bridgerton theme of the cakes, they looked wonderful. The restaurant setting was beautiful with a pianist playing the piano while we enjoyed the food. I would definitely recommend this experience. We had an absolutely splendid time at The Lanesborough. Thank you

Booked afternoon tea at the Lanesborough for three. It was one of the more expensive on offer but we chose it because of the historical story regarding the building having been the hospital I was born in. We were enthusiastically welcomed by the doorman and the receptionist which was lovely and quickly shown to our table. Our waiter arrived quickly with menus and returned 10 mins later to take our tea orders. We chose two standard Bridgerton afternoon teas and a vegetarian one. Cream and preserves were brought to the table first followed by pots of tea, and then cakes stands with sandwiches and pastries, plus scones wrapped in a napkin. The sandwiches were fine although the vegetarian options were very bland (possibly because they were vegan). We were asked if we would like more sandwiches, and tea. We accepted. However these did not arrive so after 20 minutes and no contact with our waiter, we started on the pastries. They were very tasty. We requested some English Breakfast tea, however Bridgerton tea, which is more floral, was provided. By now our scones were cold so we asked for warm ones which was accommodated. Not quite sure why they bring the scones out at the start! The serving staff were not attentive and the service level was low. Service charge of 15% on top of the £95 per person did not feel value for money.

Amazing afternoon tea service! Great hotel, staff all lovely, food was delicious

Highly recommend high tea at the Lanesborough, especially if you’re a Bridgerton fan.

An amazing afternoon tea, the attention to detail was brilliant and the way they fussed after my mum was great, can’t praise the staff enough. Highly recommended and enjoyable afternoon.

Lovely cakes and sandwiches and exceptional service

Lovely environment. Great service. The afternoon tea was very nice. Just the following comments: The strawberry jam with the scones was very runny, with no fruit - though it tasted lovely. All the cakes were too sweet and sickly. The scones were excellent.

Outstanding service in a really beautiful setting

Incredible Afternoon Tea experience. The added Bridgerton theme makes it feel even more special.

We booked a vegan afternoon tea and found that the hotel was in a good location and easy to travel to via public transport. The decor and environment of the space was lovely and everything was clean. There was a good selection of teas and the service was satisfactory. However, the food was a disappointment. The sandwiches were pleasant but the scones were a bit dry and dense, also a few were quite hard. The desserts were the biggest disappointment because the consistency and texture were all too similar. Most of them were mousse with a biscuit base and the flavourings were too sweet. It would’ve been nice to have some classic cakes such as a Victoria sponge and more variety in textures so that it wasn’t all soft. Overall we do not feel like it was good value for money because we didn’t really enjoy the food.

This is a really lovely experience. It’s so well themed. All the food is tasty and you can have extras of the sandwiches if you like. The staff are very good at explaining the options. It is very expensive but the venue is so luxurious I felt it was worth it.

A lovely experience. The sandwiches, tea, sweets and cocktails were all delicious. The staff members were all kind and attentive. The only negative is that we were charged 15 pounds for water without warning (7.50 x 2 because we asked for refills).

The best afternoon tea I have ever been to, and I have been to plenty of them in the fanciest of restaurants. The food was exquisite, flavour and presentation wise. Service was the best I've ever experienced in London. I loved that they didn't rush you out unlike most london restaurants that have a time limit, so one could truly relax and have a great time. The waiting staff was incredibly attentive and considerate. I went with a girlfriend for a girly afternoon and will definitely be returning with family at later stage.

Great theme and abeyance, services and food very good

From entering the Lanesborough all the staff were so friendly. The hotel is beautiful. We went for afternoon for a special birthday and all the staff we met wished happy birthday and the piano man also played it, so really made it a special occasion : ) the food was delicious and the staff could not have been more attentive and pleasant : )

Gluten free tea is pretty good. The sandwiches lacked real flavor but the desserts and scones were good. The staff tended to hover, but I would go again.

Wonderful experience. Service was just fantastic and the food was delicious and beautifully presented.

Gorgeous hotel and lovely afternoon tea, service was excellent and I loved how cheerful the staff were. They genuinely loved their hotel and were happy to chat about the history.

We dressed up and did the full Bridgerton experience and the atmosphere was PERFECT! A highlight of our trip!

Beautiful hotel …. Staff were very well organised and attentive Food was wonderful

Attention to detail for the bridgerton theme afternoon tea was amazing experience !

Although a lovely hotel and room to sit in the ambience could have. Even improved with some live music to reflect the Bridgestone era, it was a little stale. Also the food was fairly average (cakes were very good) and we had to repeat our additional orders several times for tea. Very expensive so no excuse for it not to be 5/5.

Amazing experience. Thank you for the great time!

The food was nice, the venue was beautiful, but the service was poor We were left waiting 40 mins before out food came and that was only because i had to call the waitor over twice to as for out food We had to call the waiter at least 6 times to our table and they Still got 2 of our orders wrong I asked them to take the service charge off of our bill as honestly it was too much money to pay for a service thT wasn’t great

Pros- desserts where very nice, staff were professional and polite, live music, great ambience, were flexible with timing and allowed us to stay and chat for a long time Cons- would have preferred a wider range of teas and loose leaf teas too. Took a long time to replenish our sandwiches.

We had an amazing day! All of the staff were very friendly and helpful. The food and service was amazing! We loved the setting! It was a very special treat and worth every penny!

We had a wonderful time celebrating my birthday at the Bridgerton Afternoon Tea. The staff had fantastic service and they made sure my experience was wonderful on my special day. Especially Giacomo, he was super attentive and made sure me and my aunty had the best time. Highly recommend!

Amazing afternoon tea. Loved everything about it!

We booked the Bridgeton afternoon tea for a special occasion and are fans of the Bridgeton tv series. The room where the tea was served was beautiful and the staff very attentive. Background music was playing but we were disappointed it was not “ Bridgeton themed “ and therefore lacked the atmosphere we hoped for. The written menu was well themed and written with an invite from Lady Whistledown. The food was good overall although we were unfortunate to have fruit scones with barely any fruit and jam that was so runny, it was like a sauce. The patisseries were beautifully made and very sweet as expected. All similar in textures. The teas and cocktail on offer were really pleasant. There were extras to pay on top of the initial £85 or £95 per head, mostly the service charges. I think that if you decide to do a theme then attention to all details makes a difference to the overall experience. Overall we had a very nice time and enjoyed the afternoon.

Came with a friend and her 11-year-old daughter for the Bridgerton Tea. Beautiful setting, friendly and immaculate service and creative and delightful tea service. Such attention to detail! Wonderful experience overall!

A perfect birthday celebration… Impeccable service… Wonderful selection of sandwiches and cake/scone delights… Very relaxed atmosphere… Beautifully decorated hotel… A first class Afternoon Tea Experience :-)

Fabulous afternoon tea. Staff were very attentive and so welcoming. Would revisit without hesitation.

Absolutely stunning hotel, food and experience! The Bridgerton afternoon tea was a delight! Beautiful presentation and exceptional food! A must do if you are visiting London or just want a nice afternoon activity!

British Elegance My family and I are traveling from the United States after finishing up the Olympics in Paris. The Bridgerton themed tea at the Lanesborough hotel in London was our first stop for respite.  The decor of the lobby, opulent and beautiful. The presentation of the tea cart was a very quaint and romantically themed. The cocktails were excellent and potent!. The luxury tea itself was wonderful. The service was impeccable. Would definitely recommend. great value for locals and travelers alike.

2nd time and it was just as lovely. My personal choice would be more savoury and less sweet treats. They were beautifully made.

Everything was superb. The waiting staff were so attentive. A wonderful experience

The afternoon tea was nice. Patisserie looked amazing but many off the dishes lacked flavour and were rather disappointing. Scones and sandwiches were great. Service and staff were amazing too

This was my first time experiencing Afternoon Tea, and I enjoyed every moment. From the moment we arrived, we were warmly welcomed and treated with exceptional care. The pastries were delightful, and the tea was outstanding. They even did something special for our birthday, making it truly the highlight of my trip!

Wonderful experience . They immediately accomodate us eventhough we are a bit early for our reservation. The place and ambiance exudes elegance but not stuffy . Everyone are welcoming and warm. One recommendation is to re-evaluate their sandwiches to make it more tasteful. Colin’s traveler needs to be less sweet. The social butterfly and book of Eloise are the ones that can’t be missed! Overall, a great experience !

We arrived early and were led into a beautiful room to wait, we enjoyed cocktails with fabulous service. The afternoon tea was sublime, every cake was superb with such individual flavour, the sandwiches were delicious. The service throughout was impeccable. I would say it’s a special occasion extravagance, we reallly enjoyed it.

Wonderful afternoon tea experience. The service was outstanding and the food superb. I am planning to come back!

Lovely experience at the Lanesborough for high tea! The food and service was amazing, and they even offered us some extra sandwiches which was lovely. My mum and I had a fantastic time!

We had a wonderful afternoon. The setting was beautiful, food delicious and staff were friendly, welcoming and attentive.

Outstanding afternoon tea. Genuinely the best sandwiches I’ve ever had. The service was amazing. Attentive without being intrusive. Staff couldn’t do enough for you. We were offered extra sandwiches and never ending tea, which also was the best I’ve had. I can’t recommend it enough, I’ll be nagging my husband to bring me for my birthday. Loved it!

The best experience. Such great service from the staff too. It can be pricey but worth it in my opinion. The staff were so amazing. Sometimes staff can be a little stuffy at these establishments, and i genuinely did not feel this here. They made every single customer feel special as I looked around. They also offered sandwich and scone refills before you even had to ask - something that not other establishments do very well

The staff couldn’t be more helpful. They made my daughters experience amazing and the Bridgerton theme just added another level. It is expensive for afternoon tea but about average in London but the whole setting the feeling the care with the staff I can’t for any of it.

We had an outstanding experience at The Lanesborough for our afternoon tea. Took our mum for her 60th and the extras we received were above and beyond any expectations we had Staff were exemplary, food amazing, cannot fault it for the money spent

Wonderful experience with great service and environment. We even stayed a bit longer than we should’ve but never felt rushed.

I can’t begin to express what an exquisite experience this was. I took my friend for her birthday and we were not disappointed. The whole experience was perfection. The staff in particular were friendly and attentive. This experience is well worth it! Thank you

Had a fantastic time highly recommend Would go again

I took my sister to celebrate her 40th birthday . We had a wonderful afternoon. The staff were welcoming, friendly and attentive. The tea was delicious and the detail was incredible! Tea was refilled and additional sandwiches served. We were not rushed and it was a really enjoyable decadent experience. The pianist gave a lovely ambience too. Would recommend to celebrate a special occasion.

Wonderful setup with decor in line with the Bridgeton. Service was very attentive. Enjoyed the teas and purchased some to take home for future. Sandwiches and scones were delicious as well. Would definitely return. Our 7 year old son also enjoyed his tea options. Thank you to the staff for a great afternoon tea

The selection of sweets were amazing. My fiancé and I really enjoyed the theme of the afternoon tea and the room it was served in was stunning. Giacomo was our waiter and he was truly fantastic. Explaining the dishes and treating us for our anniversary! Thank you team!

The staff were all amazing and very attentive. Food was excellent One of the best afternoon teas I've had Extra's were a bit pricey - £7.50 for a bottle of water

The setting was wonderful with a beautiful room and a pianist playing the great arrangement of modern songs from the series. The food was lovely, my personal favourites were the scones, with refills of items you want. The special blend tea was delicious and we picked the champagne option, and there was a non-alcoholic champagne option as well as the non-alcoholic cocktail option.

Absolutely fabulous Bridgerton themed afternoon tea. Loved every second of it ❤️🥂

Celebrated my birthday with the Bridgeton Afternoon Tea. The service was spectacular. The ambiance was beautiful. The intricate pastries were divine.

The service was variable- Giacomo was exceptional- others not quite so good. It seemed to take an eternity to get a refill of tea depending who it was requested from. Tea - the sharing cake was amazing. I won’t give away the flavour but delicious. The theme was fun but not carried fully through. The cocktail was lovely. Delivering scones at the start leaves scones that are now cold by the time you eat them. A lovely experience but probably won’t return- there are better tasting afternoon teas around.

Very friendly and helpful staff. Excellent food, good slection of teas, tasty cocktail and non-alcoholic champagne. They are willing to offer alternatives for any kinds of intolerances or allergies. Beautiful interior.

Such a wonderful afternoon with delicious food and lovely ambience. The tea was piping hot and the food was fresh!

Disappointed it wasn't more Bridgerton themed! Apart from the menu and the decorated cake stands you would have thought it was a Bridgerton afternoon tea. No music to relate to the show, no mention of the characters when the cocktails were given. Two glasses came half full and not rectified. Quite disappointed for the money we paid

The afternoon tea was a very nice experience. Great Service and top quality of the tea and food.

Service was appalling, special occasion ruined. Would expect 5* silver service for £98 a head. Had better service in McDonald’s