Apollo Pub in Kingston upon Hull, City of

Prices don't meet quality. We paid ~£16 a head here, but could have spent ~£20 a head elsewhere for much better food quality and table service. Bar staff were lovely, but the server was bizarre. I had to follow her back to the kitchen door to get cutlery and condiments, but there wasn't any salt, which I asked her about. She turned around without saying anything and walked away. I eventually found some on another table, only for her to be shouting me back, waving a salt pot at me and looking dumbfounded. I ordered a southern fried burger which came without any sauce as they had ran out. It was bland and tasteless. My son ordered a mixed grill with medium steak that came well done and leathery. The steak also smelled like it was on the edge of being on its use by date and tasted disgusting. My wife had a hunters chicken which came almost dry of any sauce. Most of the sauce that was there also tasted like tomato with soy to colour it, not barbeque. We had two flat white coffees that tasted like hot milk. Overall, it was a very disappointing experience in a sequence of them, which is why we hadn't been back in so long, but even the previous ones were better than this one.

Food was lovely atmosphere great. Service brill no problem to big x

Lovely place is paphos, golden beach's, blue seas, nice food,

Really friendly staff, food was done early and great food, been few times now

Food and staff very nice. Only problem the coffee was terrible. Returned first cup for it to be replaced with something just as bad. Did not taste of anything and you could see the bottom of the cup. Maybe because the cup was only half full😂

booked table but on arrival was told we would have an hours wait for food. the place was loud . the carpet was sticky as were the tables. we did not stay for the food. A big let down.

Booked a table inadvance got email and text notifications but no table was reserved for us. Service was slow as one poor lady had to do everything. Chairs at our table badley stained. Corner were we sat had very old food dried up in the corner. Young waitress leaned across me with hot food instead of standing next to the person she was serving. Food was along time coming but ok when it did. One exception being the pots of tea which were only tepid. We will not be going back to the Appollo after this experience.

Really helpful and lovely staff. Couldn't do enough for us. Food such value for money.

Myself and my wife popped into Apollo for a couple of drinks on our way home from food shopping. This is pub is usually used as our local, but after today we will not step foot in the pub again while a certain member of staff is still there. We stood at the bar waiting to be served, there was no staff behind the bar and the pub was virtualy empy. When the member of staff arrived she plonked down a stack of empy glasses in front of us then ingored us and walked away. Several minutes later she returns with empy plates then decides to serves us with a face like thunder. I order myself a pint and my wife a soft drink, my wife is profoundly deaf so did not hear hear the staff member say " do you want a glass and ice" because of this the staff member was not happy, my wife explained that she is deaf and said sorry i did not hear you. There was no response from the staff member. We found her very rude in ingorant. In my experiance of being a manager the customer comes before dirty plates and glasses. Her name is Jane.

Great food and place to eat with lovley staff. Jayden served us and was super kind and polite, as are the rest of the staff. Would recommend!!

Food lovely and a good choice for picky eaters. Service very good too.

Vino aquí hoy y los miembros del personal desde el principio fueron muy amables en su saludo con nosotros. Tuve el hotdog estilo americano con papas fritas y estaban absolutamente deliciosos la comida es todo lo que quieres de un pub nada demasiado lujoso solo comida simple del pub. Un servicio de primera.

Otra gran visita con personal amable y eficiente y una agradable bienvenida de todos. A pesar de que estaba muy ocupado Paddy hizo un excelente trabajo en el bar, etc, también Jayne que logró mantener a todos felices en las mesas como de costumbre. Buena comida y compañía gracias.

Great service friendly staff would recommend it to other friends and family.

Friendly welcoming staff great place for families and great food

New menu started today and we were very impressed. Food was hot and tasty and the staff are very friendly. Would definitely recommend coming here for some lovely pub grub.

The food was excellent service was too. 30% off the price good atmosphere we enjoyed it and will be going back again

Acabo de visitar por primera vez para el almuerzo. La comida era preciosa y era muy agradable sentado en el conservatorio. Sin duda volveremos a visitar.

Came here for a meal with my brother and my mum and we meet jayne who served us and talked to us and she was lovely. Brilliant service and food was lovely. Will definitely recommend. Thanks for the great service jayne.

Lovely place to eat and drink. Really enjoy coming in, service is always great. Jayne went above and beyond for us thank you.

Beautiful atmosphere, the food was delicious, fast service, polite staff. Thank you, we had a great time!

Lovely food. We were served by jayden who was polite and efficient. One of our orders was mot available, jayden made sure we were not disapointed. Highly recommended,

Came here for Christmas Day with my family, was an absolutely wonderful experience. Food was gorgeous, the starter being served within 15 minutes of being seated which was perfect. Also had a present for my little boy which I thought was a lovely touch. We come here all the time whether it be for just drinks or food as well and they never fail to disappoint. Thank you guys.

The meals and service were okay and they let us in a little early before opening as it was cold outside. The only issue is two of our party could not have fish for the fish n chips as fish needed defrosting and only two had been defrosted which were ordered by another table. Then we thought later why can’t you cook fish from frozen? Company policy?

Good value and a good selection of dishes.

We came for breakfast with Santa (14/12) which was not organised! You would have thought Santa would have walked round whilst the children had their meals not serving them! There was no arts, crafts, stories or singing like advertised. The only person who was good was the Elf who was running round trying to do everything! This could have been really good if it was planned and organised properly!

Siempre un gran lugar para comer. El servicio es brillante. Nunca tuve un problema. La comida está muy bien preparada y se entrega rápidamente. Muy recomendable a cualquiera.

The food was felicious and the service was great, we wasn't waiting too long for our food and our table was cleared in a reasonable time. Also the venue is decorated really nice for Christmas

Lovely customer service received as always by Jayne and other staff and great food

Great atmosphere, good food & friendly staff. We took our 5 month old & he enjoyed making a mess. There’s a good selection of toddler/ kids foods & our son is just starting his weaning journey so just sucked on some carrot sticks & pasta. I had the festive burger which was lovely & came with some fries. My partner had the medium-rare steak which was more on the rare side but he didn’t mind. Music not too loud & for a Saturday evening the pub wasn’t too busy but wasn’t dead either. It was a great meal out.

We booked a table for 15 of us to celebrate my son's 18th Birthday. The food was lovely, the staff we're really welcoming and went above and beyond and the food was yummie too! Thank you for helping us make sure my son had a wonderful time.

Great service, great food waited a while for food but was very busy and worth the wait. Great local pub with great friendly staff and great food 👍

Food was excellent. Staff very friendly, didn't have to wait to long. Thoroughly enjoyed will definitely come back

Jayne is a great member of staff there always welcoming and always smiling and hard working, our usual place for Dinner

Very Clean public house and restaurant, the food is outstanding, very friendly bar staff with fast service, supervised by Patrick , the outdoor area is lovely in summer ..

Jayne was lovely, friendly, polite and helpful 😊

Lovely service as always staff always very helpful. Staff member Jane is always attentive to my mother and makes her feel so welcome highly recommend

Great service especially from the floor staff lucy,great atmosphere and food aswell.

Great food. Wonderful service by floor staff Lucy, she attended to all our needs.

I come here a lot, and have been coming on and off for over six years. I have never had a bad meal yet, also it is always hot, including the peas which no pub ever manages.

Lovely food but annoying customer in shouting and swearing at the top of her voice very annoying, no one else wanted to know her business, she soon cleared the area out !

Excellent - no complaints whatsoever. Food was good value and arrived quickly after ordering. Staff were friendly and helpful. Will be back soon

Lucy was very helpful and made sure that all the meals came out at the same time for a party of 20.

Had a lovely meal, would go again .

Saturday lunch at Appollo,Fish and Chips, mushy peas , first class.

We went for lunch on Friday 8th November, food was good. Lucy the young lady that waited on us was excellent, very attentive and chatty. She is an asset to the pub.

The whole experience from walking through the door was great, the staff were busy but not to busy to help.us with our booking and seated us promptly. We ordered food which came quickly and it was delicious, the food and service was brilliant 👏

Tuvimos un gran tiempo ambiente muy acogedor y personal amable Jess la camarera era muy servicial y nada era demasiado para como recomendaría una visita

6 of us had a lovely meal. Lucy really looked after us

Llegó esta noche jueves fue servido por una joven llamada Lauren Creo que muy entusiasta y burbujeante gran activo para su empresa

Absolutamente brillante servicio por Jess y Jayden. La comida estaba perfectamente cocinada, así que se quita el sombrero al chef también. Bien hecho todo 👏🏼

Me encanta el Apollo. Personal muy atento. Jess era excepcional cuando visité. Muchas opciones de cerveza y excelente selección de comida A ++++++++++

Gran servicio por Jess. Es agradable y refrescante ver a alguien con una sonrisa en la cara que parece que realmente disfruta de su trabajo

Spot on food. Then went back to bar and hope I spell it right eadie knew what drink I wanted. Spot on.

The food was excellent, i had mozzarella dough balls with a portion of chips and had the cookie brownie. i was brought the food by Jayden and he was reassuring and asked if we had everything we needed and everything was okay and he was a nice lad

jayden was a good waitress and was a lovely girl waiter she helped

Great prices great food .very helpful and cheerful staff. Started to go for food more and more.prices are reasonable atmosphere pleasant and not that loud you can't hear yourself talk like some pubs. Inside and out seating.

Nice food, good atmosphere, quick service

Brought my dad for some lunch. Great pub grub, lovely food and reasonably priced. Lots of space and dog friendly 🐕

Not been for several years. Booked for us, daughter and grandson who is special needs. Friendly greeting. Shown to our table. Easy ordering food. Our meals and desserts were really good. We were served by Jayden. A lovely lad, very courteous and attentive. He is a credit to the Apollo. We will certainly be back.

Went for a family meal and 99% of food superb. My steak was fatty and sent back (as part of the mixed grill) but our server Jayden sorted it, apologised and I got a complimentary dessert which was nice.

My daughter and I enjoyed our main meals. I had a beef roast dinner (nice, although the portions seem to have shrunk) and my daughter had a pepperoni pizza, which she loves. We also had a pudding. My daughter loved hers, mine was let down by the fact that I wanted my apple crumble hot and only a small portion of it was, the rest was cold. I ordered online and we were served quickly with our drinks and the food didn't take long either.

Friendly and welcoming. Good clean beer. Food is great. Great to whoching the football or rugby. And singer's at weekend. Dog friendly.

Good variety of food and drink, prices are reasonable, plenty of seating, has a big pool table and it also has live sports. There is a spacious area for families to enjoy.

Food was lovely, service by lucy was wonderful, very polite and made sure we was happy with everything. A1 service xx

Lovely food, we reserved a table but didn't have much room were we were seated, we mentioned it to Lucy the floor staff member she moved us with no problems and very attentive. I can see Lucy going very far in the hospitality industry. Will be coming again very soon.

Very nice place to eat, all the staff are very friendly. Would defiantly recommend for a nice meal

The lady that looked after my friend and I felt she went above and beyond to make out eating experience perfect. Thank you Jayne.

Starters where so small and came in child like bowls fish was burned black bread was stale and uneatable burger was overcooked and dry

Jayne was very professional as our server. Food arrived very quickly and was piping hot. Very reasonably priced and clearly a very popular place with the locals. The manageress was lovely too and very friendly. All the staff clearly work very hard.

Wayne was really lovely when she brought our food, my friends was wrong but it was no trouble for Jayne to get that sorted for us quickly. She also came around mid meal asking if everything was okay. Lovely service from Jayne, food was great as always and was a lovely atmosphere to be sat eating in.

Yes, I am somewhat of a snob, BUT considering that the pub is an ‘estate’ pub the staff are fantastic. The meals are what I consider to be ‘pub grub’ but this location is at the top of the list of great food. We often come here and it is ALWAYS top notch. Please ensure that the kitchen team are aware of this compliment. Keep it up guys and gals

Cheap and cheerful but a little slow when busy

Had a lovely lunch out with my granddaughter one of the waitresses called lillie was really lovely and helpful couldn't do enough for us as we had a one year old with us thecsraff are really pleasant and helpful we will go again I have spread the word about the appollo pub

We have been into the Apollo on a number of occasions and we always get exceptional service. Today we were looked after by Jayne and Alice who we have known for quite a few years now. Very professional service and lovely friendly atmosphere. The food was excellent and they have a very good gluten free menu with a lot of choice. Looking forward to the next time. Alan Nora and Sandra.

Jayne is always lovely and friendly ☺️

Jayne is always amazing, friendly and polite🙂 food was gorgeous, thank you guys

Dropped in for a beer while walking the dogs. Ordered using the app. The barmaid was very friendly, and greeted the dogs, and brought them a bowl of water and some treats. Very dog friendly. Great pit stop when out with the dogs!

Great service jess did a great job had amazing meals and lots of fun for grandads birthday

My nanna absolutely loves coming here for her food calls it her second home. Jayne and all the other staff are alway so lovely and helpful and any needs are attended to. Food is always amazing I recommend to everyone I speak to =)

Food was delicious (Donner Kebab, chips and Lasagne) Service was with a smile. Food came out quickly Was asked by 2 young ladies one was called Lily if we was enjoying our food along with asking if we needed anything else. Friendly atmosphere Overall great experience

Friendly young lad serving our food, was very polite and well mannered.

Wonderful food and great service. Took good care of us and my grandma with all our requests. Jaden was polite and helpful and the bar staff as well. Recommend a visit if passing.

We thoroughly enjoyed our visit. The atmosphere was friendly and cheerful with popular singalong type 70s music playing. We had left another pub (because there was a 50-minute wait for food there), so we were a bit late getting to the Appollo. Our food order was accepted at 6:50 - only 10 minutes before they stopped serving food. The young man went out of his way to fulfil my request for zero alcohol lager shandies and helped me carry the glasses to our table. The food was hot, fresh, and delicious. It was served with a smile and a return visit to check that everything was satisfactory. It was! Even though they had stopped serving hot food, we were able to order a dessert, and the young man brought me a second spoon after asking if we were sharing. We were! We ordered another drink and again received sterling service with the young man again, helping me carry the glasses to the table. It felt as if nothing was too much trouble. We will go back and would highly recommend to any prospective visitors. Well done to all the staff st the Appollo and thank you for a very enjoyable visit.

Very enjoyable and reasonably priced

Very nice customer service by friendly Jess. 🙂

Great value. Lovely food. Service was fab from Jayden and top bar service from Harvey. Will definitely return

Even though the pub was full the service was good

We hired an area for a baby shower, and it was amazing. The food was great, everyone was pleased. The staff were brilliant also. Tara especially, brining all the food out and every time I had a question or needed something she was very helpful, a lovely young lady. X We will definitely be having future celebrations here. X

Brilliant came with family food was loverly and a loverly pint staff and management go above and beyond lovery atmosphere

Honestly, it's one of the best places great service . Very very clean. Foods amazing and very cheap

Eventually made it in today with my grandchildren when they ‘finally’ woke up from their nap after having had to cancel the table early 🙈 Staff were brilliant and very happy to help with everything I even had assistance getting my granddaughters Jasmine dress I’d ordered from the machine in the car park Thank you ladies really appreciated it & it was a lovely lunch we all enjoyed it x

Booked for a late afternoon treat. Food was excellent and also the service was brilliant. Very friendly staff who made sure they asked if everything was good. Overall couldn't really fault the experience and will try again. Hopefully they will have some special offers on the price for meals at some point. Well done.

Lovely pub , food was nice and service was friendly

We have eaten here quite a few times in the past and staff have always been amazing and food mainly good On this occasion unfortunately it left a lot to be desired We ordered 2 starters and 2 mains (did we want them at the same time ? Erm no ) Surf and turf medium rare please Mixed grill medium rare Starters fine Except you now have to get your own cutlery which was never the case Medium rare steak well over cooked and everything else seemed to have been left to keep warm and so had dried out Mixed grill again every thing over cooked and dry Sauces ( mustard/ketchup ect now in little sachets) fetch your own The worst thing for me was the total lack of training for the waiters “How is your food “ My steak is over cooked “Hahaha Really” And proceeded to walk away After waiting for about 15 minutes expecting someone to come over to deal with our issues decided to leave By this point I was so cross and approached the bar staff and explained my complaints. They said I needed to speak to the duty manager and pointed out where he was sat At this point he was in his computer and when I approached he quite rudely stated he was on his break!!!! By this point I didn’t care he wasn’t eating or I wouldn’t have bothered. When I explained about the food he said it should have been replaced and when I explained about the waiter’s attitude he said he would deal with it ! How ? He didn’t even ask who served us or what table we had sat at Very poor customer service from all staff And no offer of refund for food we didn’t eat Will we return No not until things change

Had a lovely afternoon at appolo pub today. Food was amazing. Our sever Jayne was lovely. Would definitely come back again

Jayne is so lovely, catered for our little baby. Fast service and amazing food.

Waiter brought wrong drink and when I queried she just walked off ignoring me

Where served by Alice&Lauren lovely bubbly ladies nothing too much trouble both very courteous.

Fabulous food. Second to none service. Amazing atmosphere.