Annie's cafe Excellent in Carlisle

Come here on Wednesday 20th July never again god the food was cold an staff aren't bothered at all about being there flys and ants every where

Called in for lunch dreadful experience bits of mould on the bread , dirty glass table was not clean and flys buzzing around avoid.

Lovely jacket spud colslaw was amazing and hospitality great cafe will be back very friendly staff!!

Went for a quick lunch with my daughter. Was really impressed! Maybe as under new management? But we were made to feel welcome, food was nice and good portion. Will defo be back!

My husband and I read the menu, liked the thought of excellence, envisaged lovely food, so went in for lunch. The staff were lovely, the food was not. The soup £4, turned out to be tinned Heinz soup which had to be reheated as was lukewarm. The half sandwich with the 1/2 soup 1/2 sandwich - for £6.50 - was just some ham in a slice of white precut bread which had been folded over rather than cut in half, so it looked like something a child would have thrown together. The coffee had to be remade as it was lukewarm. My son happened to call and when I told him where we were he said he and his wife had exactly the same experience two weeks before. It has a sign saying they are going to be under new management soon - will wait for reviews before trying it again as this was one very expensive mistake!

My husband and I called in for a coffee and cake. The coffee was weak and the cappuccino had about 1mm of froth on top, rather than the correct third of espresso, third of milk and third froth. We couldn't even finish them which is a first for us. Sadly the chocolate cake was poor, although a good size. The bill was quite pricey for what we had.

What can I say about Annie’s,great food coffee was gorgeous and the attention from the waitress was excellent,. Track and trace completed in arrival and hand sanitizer on all tables so you can feel completely safe eating here.Didn’t have to wait too long for our food which when it came was hot and tasty, just what the doctor orderedDefinately be back Highly Recommended to all

Wonderful lunch at a very affordable price. Had scampi which was delicious. Staff were all polite and helpful and tables were spread out well to feel safe and relaxed. Never been before but will definitely be returning. Loved it!

great place to eat very good friendly service in the middle of town great value too lovely place especially in summer but cosy on cold autumn days

Wonderful service. Really good coffee and even better breakfast !!!!! Very friendly staff . We parked our bikes outside and sat just outside the cafe! Toilet facilities were very clean and well stocked. Great find for cyclists. Would definitely call again.

Had a lovely breakfast roll and pot of tea in this lovely cafe. Didn’t try the delicious cakes that were on display but wish I did. Staff were attentive and cafe was really clean. Also one of the ladies at the shop helped to advise us on where to go shopping. She was really nice. Will defo visit again

Visited for the first time today and definitely won’t be returning, My son got a chicken & bacon baguette, the baguette was not fresh & very chewy with far too much mayonnaise! He ate half & left the rest! I ordered a jacket potato with chicken & bacon which was on the small size and wasn’t particularly warm! For £18.20 including a coffee, can of coke & a portion of frozen chips if was not the quality of food I was expecting. There are much nicer places to eat.

We looked for a place to have breakfast and came across this little gem. Great breakfast lovely welcoming staff will definitely go back when we are next in Carlisle....................

Great team working team. Both soups brought was lovely Chicken & the lentil & bacon was nice. Prices a bit dear. Would go back again to try other food

Popped in on a rainy morning and we had lovely tasty filled baguettes. Served with salad and crisps, well worth the region of a fiver. Coffee and earl grey was of good quality. Five versions of chip toppings, hot food and choice of cakes makes this a thoroughly recommended visit in my view. Will be back for sure..

3 of us for lunch today scampi ok hard to get wrong ! 2 X Lasagna well half a portion no beef to be found tasteless and the chunky slaw if there was a tea spoon full that was all chips frozen.. On payment staff did not say how was everything or i would have said well we ate it !! drinks ok but just that . Will not be back . £30 + definitely not well spent .

We went here today looking for somewhere nice to eat.Hubby ordered the breakfast, not bad. I had the Chicken Royale. Chips were lovely but the Chicken Burger tasted like rubber and smelt like a smelly sock! I would say cooked in the Microwave. My daughter liked the look of my chips, so I called over "Excuse me" to the 2 staff members behind the counter, who were too busy talking to hear me. The younger member of staff was apologetic and said she would be right with us. So I ordered a portion.....they were awful! Soggy!!My first drink a diet Coke was a warm can, my daughter wanted a drink so we ordered 2 more but to our relief were cold this time.We ate our food because we were hungry and had an appointment to get to. Whilst sitting there a member of staff said to a colleague "No we don't want any more Customers, it's time to go Home!" Bit rude and made us feel uncomfortable.My husband had finished his meal and popped outside after settling the bill to have a cigarette and take a phone call,Rude member of staff came over and started clearing the table and went to take my daughters plate of chips (touched the plate) and she hadn't finished eating. Never spoke to us and not once during the time we were there were we asked 'If everything was okay' or ' would we like any sauces or anything else'.Definitely wouldn't recommend. I did tell the staff that we thought they were rude and as we left the building they started slagging us off! Charming behaviour.....

Called at this cafe recently while on a shopping trip to Carlisle. Ordered a cappuccino & scone. This was about 10am & only two customers inside which maybe was a clue to the quality of place. Cafe was clean looking & tidy enough, but the cappuccino was the worst I've ever tasted, couldn't even finish it. Scone was nice & fresh but at £5.10, felt it was very expensive. Wont hurry back.

Had a all day breakfast was cooked to perfection, staff was friendly and welcoming. I will definitely be coming back!

We went into Carlisle on the train and had spent a good three hours shopping and needed a bite to eat. We decided on a light bite and stumbled across this cafe.The cafe was spotlessly clean, and the waiting staff were immaculately dressed a good start. The menu is mainly a snack menu but they do cater for vegans which again is a major plus point.I ordered cheesy bacon chips and a pot of tea and Trish had an egg mayo baguette with chips and salad and a caramel latte.The food was fabulous, very fresh, hot and plentiful which along with the excellent service makes this a great place to drop into. For just over £15.00 it was also fabulous value. Well done Annie & Co, first class and recommended.

Chose this newish place thinking it looked clean & lots of seats ...the signs said things like .. homemade, local, fresh, butchers own etc My friend & I ordered lasagne. It was horrendous - we took one look and knew - no way fresh or homemade! Presented in the white dish on the white plate with the copper chip basket. How awful - the lasagne hardly filled half the dish and we realised it was an oven ready processed lasagne split between us both with some grated cheese put on top & melted!! Unbelievable!! As for the home made coleslaw - disgusting. The rocket was not rocket but mixed leaf, dry and flung on.Chips had orange tinge& were definitely a cheap frozen option.

Went friday lunch time and greeted with a very friendly hello but with a warning that a few tables arrived just before us, so she will be with us soon, but might be a small delay. But all done politely and with a smile so we appreciated this, plus gave us longer to look at the cakes. Wait wasnt long at all and we ordered two teas, one tea cake and one scone. Arrived soon after, tea cake was reported as lovely, but the scone was oddly salty, but still nice enough. The price was very reasonable, so would go again.

A great little find, loads of lunch options. Friendly staff and the best toilet facilities in town! Yes a toilet with a view and the best chilli chips.

We popped in for breakfast. My husband had the Cumbrian breakfast and I had scrambled eggs on toast. The sausages were not Cumbrian...cheap and tasteless with a low meat content, the bacon fat was not cooked and the scrambled eggs microwaved. £12.50! Not worth half that.

This was a disappointing lunch. If you cannot get good cumbrian sausage in Carlisle you'll have to go south or across the border. This was the cheap sausage sold in a whorl in low end supermarkets. Probably the worst I've ever had. Not excellent. The breakfast included tinned tomatoes - really - who does that as 'excellent'.

Low point of our day out in Carlisle: overpriced, understaffed; mean portions and lack of attention to necessities. Will remember not to revisit.

We eat in Annie's every Sunday .Very clean premises .Staff very friendly .A great choice of homemade cakes .A great place on the whole .

Called in late afternoon for a snack, first thing that hit us as we walked in the door was greasy smell of food our spectacles even steamed up! I don't know if they have any extractor fans, but they need to turn them on! All the way home in the car the odour from our clothes was disgusting, Sorry would not return.

The owner was absolutely lovely Annie and her staff Nicola and Charlie where as lovely as her service was brilliant didn’t wait long and there crack was good overall lovely place for food coffee and food

Called in today for lunch with my mam and baby, what a lovely little cafe this is, my mam is a fussy one when it come to coffee but they made it absolutely spot on, ordered scrambled eggs for the baby.. they came and asked if we wanted it first so it could cool down in time, the server was a right little character, lovely compliments to put a smile on your face, think it was the owner who was also lovely and made us feel welcome, definatley will be back.. little gem

Can safely say the poor review is wrong. Went in here for a Nice lunch out of the rain. A very helpful young lad saw us struggling with the pram and helped us in. Already a big point in their favour. Looks bigger than it is from the outside but we managed to get in and sat down even with a pram. Ordered and food was served quickly and was absolutely delicious. Both had baked potatoes and they were done perfectly.

We stopped at carlisle on the way to the lakes, and without doing due diligence and wanting only a drink and a snack for ourselves and our two boys we went into Annies which looked fairly pleasant fron the outside.

I think I have just found my new goto breakfast place! Very clean, lovely decorated, great staff fantastic food, and the black americano coffee was delicious! Both myself, my wife and my 5 year old loved it. Service was very fast!