Andaz Restaurants & Bars in City of London, Westminster

Location molto bella, locale raffinato e curato , the accompagnato da tartine salate e dolcetti deliziosi , personale gentilissimo, Aziza e Joe fantastici! Super consigliato.

Great service and great ingredients in a very pleasant environment, the scones were particularly delicious . Aziza and Joe were wonderful!

Joe and all staff were exceptional in friendliness and professionalism. Superb afternoon tea, with great selection of treats!

I went to Andaz Hotel East Way for Afternoon Tea. I took my friend there for her Birthday. It was wonderful. We both throughly enjoyed it. Wonderful hotel and wonderful staff. Great service from Arshat, Aziza, Ahmed and Joe thank you very much for your service. I would recommend to dine at the East Way 5 Stars

I had the most beautiful experience here. The manager Efe, was so professional, knowledgeable and kind. Aziza and Joe were so hospitable. Andy was amazing in the kitchen. Thank you for a beautiful experience

Lovely tasty food- fresh and seasonal Great location Lots of staff Clean toilets Unfortunately the staff were not as attentive as one would have hoped hence the request to remove the service charge. When places such as this appear to have a lot of staff milling around it’s really unfortunate that they were not attentive towards us and that reminders for drinks had to be requested. As such we moved onto another venue where we were able to continue our drinks and pay the full service charge in recognition of good service. @managers if bars and restaurants- If you’re short staff or for whatever reason are not able to show patrons who attend a level of recognition and attention which is expected in high end establishments then please do let us know when we arrive so we can make an informed choice as to whether to stay or not.

Fantastic food. Knowledge staff who were very attentive. Well worth a visit and very reasonably Priced.

Superb three course meal, attentive, knowledgable and friendly service. Highlights of the meal were the tomato soup, like nothing we’ve tasted before, Caesar salad with crispy lettuce, light sauce and tasty anchovies with crispy bacon pieces, followed by a smoked haddock fish cake bursting with flavour and an amazing homemade vegan sausage cassoulet. Deserts were sublime, especially the chocolate fondant, words can’t describe how special it was, the cheesecake was excellent too. Big thanks to Ef and Carlton who were spot on and on the ball, very special thanks to the amazing chefs. Will most definitely revisit and strongly recommend anyone reading this tries it out.

Really good staff. Restaurant is a little tight, but sushi is decent and fairly priced

Lovely meal and food quickly served. Good for a work lunch

Fantastic food, great service and location. Dishes are delicious . Great for a meet up.

Great service, staff were friendly and efficient and very polite. Very welcoming atmosphere, and the restaurant is in a beautiful building and very clean. Food was excellent and all the family really enjoyed their meals. We would definitely visit again.

I highly recommend Miyako and will certainly return. I'm not fond of sushi but that was not an issue as the menu had plenty of alternative options. The food was really tasty, good-sized portions and the service warm, friendly and efficient. It's quite a small restaurant so I would recommend booking in advance.

This is a hidden gem in the heart of the City! Great sushi, ambience and prices..can’t wait to go back

Had a fabulous time, food was delicious, service so good. We had a 3-course meal choices from a set menu which was a Wowcher deal. I can honestly say my Mum and I enjoyed everything. We each had a different choice from each course. I had a delicious butternut squash soup, Mum had an Avocado and beetroom hummus starter , which was lovely. The steak main was also so tasty. The desserts were a toffee and pecon Mille Feuille and a berry cheesecake. Deal also included prosecco. But would really like to mention the service which was amazing, so friendly and efficient, a lovely lady served us(sorry I didn't get her name) and made us so welcome. We'll definitely return.

Delicious food and nice service 😍I would highly recommend this place

Wonderfully authentic Japanese! Small restaurant means you can actually hear the person across from you. Service was excellent you would never know you were in London!

Superb staff and service. So friendly and accommodating. Food has been for more than 10 years and continues to be outstanding. A gem.

I work in the City (have for 38 years) and popped in for quick lunch. It was about 1.45 pm. I was on my own. I was seated promptly by the manager and given menus. I then waited and waited and waited . The restaurant was about 1/3 full and there were a couple of servers slowly moving around resetting a table here or there but I was not approached . I watched this for a while and then decided it was time to leave . It had gone beyond an acceptable time to wait and be ignored, especially in a semi empty restaurant. I went to the manager who had seated me to explain when I was leaving but he insisted I had only been waiting “two seconds“ and decided to argue with me about how long I had been waiting rather than apologise and offer immediate service. I suppose the rest of the staff take their lead from the top . Time for the whole team to go back to lesson 1.01 in customer service.

Lovely restaurant recommended by a colleague. Food was yummy! Price is slightly higher than expected on the sushi but portion sizes were great for other dishes! All fresh and very tasty! Would return!

I do like your restaurant and the waiting staff are very helpful . The gentleman that served me suggested I had the set sushi course which was OK but I realised I should have stayed with my a la carte selections. Anyway I would like to come again . The only other thing I would mention is that the restaurant gets very noisy and there is very little space between tables. I do not really want to hear other peoples conversations or to invade their privacy. Can't you rearrange the table layout to give more space for diners ?

Quick and easy business lunch, decent service and great food.

The food was authentic and the service was quick and professional. Their cocteles and the sake were great as well!

Delicious food. Quite hard to get the attention of serving staff but when you did they were charming.

Food was excellent, shame they ran out of hot sake, one of the waiters was perfect, the others seemed nervous. Careful of which table you get, my chair was butting the chair behind, plus as a right handed perspn the table is too close to the wall, my elbow kept hitting the wall.

…but for £38 a person (yes you read that correctly), I thought that the selection should have been a bit wider. It’s a lovely setting though, very grand, and staff are really friendly.

I’ll be honest: we ate here because we had trouble getting a Christmas reservation at a late date. But — while the ambience left a bit to be desired (turn down the carols!) — the food was outstanding, particularly the moist and juicy duck as well as the perfect Christmas pudding. I don’t know if it was this good due to the holiday, or if it’s always this good, but I came away very impressed.

Loved it! Great dinner and excellent service. Best premium Sake ever. Very good cuisine and authentic.

We had such a great time with my mates. Food is amazing and good value and the waiters are so friendly. We will definitely be coming back.

The service was excellent, our server was very attentive and friendly. The food was incredible, well presented and delicious. We loved the decor inside especially the colourful umbrellas on the ceiling. We are definitely coming back soon!

Close to perfect. The service was extremely good and attentive. The sushi is top quality, prepared by chefs who are expert. We loved it all

Excellent food and friendly attentive service. A little close to the tables either side, it is a small restaurant, but otherwise very nice.

Great spot for sushi, lovely food. I recommend the Crispy Spicy Salmon sushi. Quick and attentive service, friendly team. Handy spot near Liverpool street, I paid and was on my train within a few minutes.

Very nice quality sushi and quite attentive service. Reasonable value given the quality of the food.

After a lovely day out in London we chose this restaurant as it was close to Liverpool Street station. The staff went out of their way to give us a wonderful diner experience and our waiter, Efe, was exceptional. We had a surprise birthday dessert courtesy of the restaurant which was a perfect end to our dining experience. At the end of the night we left to catch our train hime and realised we had left a phone behind on the table ...a quick call and we were reassured it was safe with the security team. Cannot recommend this restaurant enough, we had such a great evening with gorgeous food, lovely cocktails and made even better because of the attentive staff.

Outstanding, if you can remain patient. Tiny space, zero ambiance, walls above the height one could reach with a rag were super dusty, there’s a narrow unwelcoming evening entrance from the hotel lobby that we mistook for a service door & almost split. Glad we didn’t. Our cold dishes, sashimi, sushi & maki we all expertly prepared & of an excellent quality. We lived in Asia for 10 years & visited Japan dozens of times - we know our stuff. Prices, including alcohol, were beyond reasonable, especially for a hotel restaurant, which we usually avoid. Here’s where you need some patience: the service is pure Fawlty Towers, in that it can be comically inept but is also just so warm & kind-hearted. You will have to place orders twice, your food may come before your drinks, glasses shatter constantly. Just be cool & everything will be fine. Online reviews complain about unordered items appearing on your bill. I can say with confidence they are not trying to rip you off but are just a little frazzled. They could probably use another waitperson but the place is so tiny I doubt they could fit another person. If you are impatient, this place could drive you mad but you would be missing out on a top meal at a great price with really kind service. If we lived in the neighbourhood we would be eating here at least twice a month. Highly recommended if you are not in a rush & come in with an open heart.

I marked noise level as quiet but only because we were put in the private dining/pub section due to no space in the restaurant. The restaurant itself seemed noisy. The food was fantastic! Our waiter went above and beyond, he was superb! We spent about £110 for 4 people with no alcohol but with soft drinks. I consider this very reasonable. We were all stuffed and did not need any more food. Will certainly come back for more of the tasty food and toasted rice green tea.

If you’re looking for a really high quality Japanese restaurant with excellent service, a wide selection of food, prepared and served by professional and very friendly people, this is the place. The ambience is great. It’s easy to have a conversation. The staff are great. They understand allergies and were careful to make sure everything was clear. Perfect!

Nice place. Pretty relaxed. Quite small and a little bit tight when eating in but the ambiance suits it. Food is excellent. Great little spot!

Best sushi in London so far and very cozy and decent. Famipy friendly

The service is not great, we need to ask for a few times to get served and they don’t provide cutlery or extra plates to us although we told we will share the food. Ambience wise, The restaurant look a ordinary canteen and the food price does not worth it.

Good and service was amazing. We will definitely come back! We were sad to find out that there was no happy hour, which is why we booked the table. However, the fish is really fresh and staff members are lovely

Nice place for lunch. Always passed it by never actually visited

The sushi was excellent, particularly the crispy tuna and crispy salmon rolls

The food was lovely and even one of the best Japanese we have ever had. We were just forgotten all the way by the staff, we had to ask 4 times for water, we were served tap water à which was not a problem but were charged for a bottle. We realised it too late. For the meals, we reminded them at least 3 times, 3 tables came after us and left before us. They apologised which we appreciated but still had to waive to remind them that they still forgot our dishes. When we asked for the bill, we were charged twice for the starters. That was our last evening in London and was not cool to leave with this in our mind. Not cool guys!

Great food, great service, thanks! Would definitely go back

Huge empty restaurant no customers but appalling service all but one white wine out of stock and sky high prices. We shall not return

I was very disappointed on sept 14th as the fire alarm went off twice with apparently no reason. On top of that my main dish was forgotten about and I had to wait for 1hr. The food itself was delicious but service very disappointing.

Wrote that I had a mild nut allergy when I booked, after checking their menu / website. Got to restaurant, allergens on menu clearly listed but waiter told me I couldnt eat anything as there was nuts in everything and everything will be contaminated. Then overheard him telling his colleagues I had a severe allergy as we had to leave to find elsewhere, not sure why he lied about that. They shouldnt have accepted my booking, the allergens on the menu are pointless if the kitchen is that unsafe they cross contaminate everything in the waiters words. Very disappointed, and unexpected given it is a nice establishment in London.

I went to Miyako for a quick work lunch with a coworker. It was great food and nice service. There was a slight mistake with the final bill due to a busy period (which I hadn’t noticed). The manager Samuel was quick to message me on OpenTable and apologized for the mistake. He then tried to solve the situation by offering solutions to fix it as fast and easily as possible. Food was great, very authentic — definitely value for money.

Good choice of food - Interesting Location which, with a Window street gives a great view of the outside world. Food was excellent and plentiful without being too much. Good pricing structure and the service was second to none. Everything freshly prepared . Hot food served hot and fresh.

Food is nicely presented but very plain tasting. Nothing special compared to other cheaper and authentic Japanese restaurants in London. Japanese Negroni cocktail at 13 GBP is a rip off as its just an enormous block shaped cube of ice with about 20% liquid around it. Also, space in restaurant is very tight. Only about 10 tables packed very close together. Overall disappointing.

No one to greet on arrival and whilst lots of staff available the level of understanding of individual specific roles wasn’t apparent. Didn’t get drink or food order right in a number of areas - waited a long time between courses. Quality and taste of food OK but I thought very expensive for what it was.

I bought the Wowcher deal for £39, 3 courses and a glass of Prosecco for 2 people. It was originally for my husband and I but he was stuck at work so I took my 7 year old daughter. What can I say, wow. I was blown away with the service from all the staff , but Ben mainly looked after us and he was amazing. The food was fabulous, portion sizes huge, we had a ceasar salad to start each, it was the best salad I’ve had in a long time, it was the size of a main course. My 7 year old loved it I was worried she wouldn’t be able to eat the main. No need to worry she had steak and chips which she absolutely loved and I had haddock fish cakes and salad. Not that we had room for dessert but we ordered ice cream and raspberry panacotta. It was delicious. This deal is amazing, I was a little worried after looking at reviews but it seemed to me these other reviews for me were a load of nonsense. The food was brilliant , the price amazing and the service from Ben out of this world. Thank you so much to everyone who was working today who made our visit the best and we will be sure to return.

The good: Simple Japanese food done to a high standard and at reasonable prices. The bad: I felt the decor and ambiance were a bit lacking given this is an Andaz restaurant… a bit more space, comfortable seating and dimmer lighting would have been good.

Very intimate dining area, friendly and fast service who were able to give good recommendations. We will definitely be coming back.

Uncomfortable seats and clueless staff ! - felt like I was at cafe not at the Andaz. I had to ask for basics twice like Soya and wasabi. The first soya container was empty- at least check !!!! Lucky I had been here before and like the food, normally in Japanese restaurants you are greeted by the chef, the silence was deafening

Intimate and tasty, good option for Andaz guests. Loved that there was a vegetarian selection on the sushi menu.

First time at Miyako, and it won't be the last. The food is absolutely to die for! Tried a couple of cocktails too, they were nice and refreshing. Thank you for a lovely evening. We will be back

Incredible food but it took over 30 mins from when we finished our food to receive and pay our bill despite asking for it three times.

Sam was very friendly and attentive. The chefs are always amazing

Had the pleasure to dine at Eastway Brasserie for the first time and i have to say we were pleasantly surprised by the service ,food and notably our drinks. We had the soup of the day and the main was grilled salmon which was cooked to perfection . Excellent cocktails for a brasserie, my husband said it was the best mezcal old fashioned he’d ever had. I had a mocha espresso martini which I enjoyed immensely . Compliments to the chefs and the bartender with the long hair. We will definitely be returning to eastway brasserie soon.

The food was excellent and cannot be faulted. The place is nice, very chill, nice decor. Our waitress was friendly and helpful but the service felt very slow. Two of the four things we ordered came a long time after we had been given the first two despite asking for everything together. It felt like the way tapas is served - as its ready - although that wasn't expected, or explained by staff. This is the reason they lost a star in my review. Overall, I highly recommend the excellent food but make sure you have enough time to enjoy it and know that the hot stuff will come after anything else you order.

Great value for money in a convenient location

Food was very good, ordered chicken but got pork which wasn't an issue for me but obviously could be for some people. Although our booking was 2.30 the place closed at 3 so we were given our bill before we requested it. A little to rushed for my liking

Good quick service, friendly waitress, food was ok, Katsu chicken was a bit bland as an appetizer. The main dishes were much better.

Sashimi and sushi are fresh and tasty. Service is excellent! Highly recommend!

The room felt claustrophobic, the tables where tiny and some for the fish didn’t taste as fresh as it should. Too much competition in the area not to be better than it was.

This was my first experience of a sushi restaurant with no fish! I'd booked it at about 11.00 that morning so think it would have been clever to manage my expectations rather than tell me when I arrived. The chicken was fine and the vegetable tempura excellent, but I had gone for sashimi.

Upon arrival I was told they don't really cater for vegans even though I had sent a message via this website to say I was vegan. Never the less we sat down so my son could enjoy his meal. I was then informed that they could cater for a vegan, which I was pleased about, but a little concerned as they didn't appear to really understand the concept of being vegan. We had to wait 50 mins before getting our drinks let alone our food. The vegan food was served on the same plate as seafood. Some food orders did not arrive at all. Service was the worst I've experienced in any restaurant I've ever been to. No discount was offered even when the complaint was made and we were residents at the Andaz Hotel. In all a dreadful restaurant with dreadful service. We left still hungry and went to McDonalds which was much better. Vegan or not, avoid this place like the plague.

I visited Eastway Brasserie on Tuesday evening (26 April) and met a couple of friend there for drinks and food. The location is great and the decor and layout is fine. We met at 6:30pm and it was fairly quiet. I therefore didn't understand why it took so long for the cocktails we ordered to arrive. The same thing happened when we ordered some more drinks and the service was anything but attentive. For food we ordered a couple of starters and I ordered a main. Again, the food took some time to arrive (salads) - the portions were good and it was fine, but not exceptional. I waited an age for my main to arrive and eventually asked one of the waiters why others, who had arrived after us were getting their food. He admitted they'd forgotten/lost the order and asked whether I wanted to cancel or try again. I was hungry as it was 8:30pm by now, so opted for the latter - when it arrived it was OK but again, nothing special. At the end of the evening there wasn't even an offer to reduce the bill or make any kind of amends. With so many other establishments competing for your custom I would recommend avoiding Eastway Brasserie.

The food was amazing however, the manager (?) didn’t seem nice at all. We felt like she was being very judgmental when we came in.

Lovely food, friendly service! Would definitely visit again

First time at this restaurant with my daughter & we both were amazed how delicious the food& lovely & helpful staff were..

I enjoyed my meal here. Even though the seating was full, service was smooth and prompt. The food was beautifully presented and made for a nice lunch.

Service was awful, waitress unfriendly, unwelcoming and lacked knowledge of menu or how to treat clientele. Arrived and were the only diners, all tables were empty, was taken to the worst table. Seemed a problem to go to another which we asked. Had to ask for menus and waitress seemed not to know what was on the menu. Asked what chefs selection included she rudely replied it was obviously anything the chef picked which doesn’t exactly help with food allergies or preferences on fish. Couldn’t order without info. Due to this and her unhelpfulness we frustratingly had to order each piece of sashimi and sushi per piece which was a lot more expensive. Service was slow and poor, considering it was only us to begin with and we didn’t get usual check in on atall throughout the meal to make sure the food was ok or if we were ok for drinks. Had to ask for more menus to order more food and drinks. She eventually brought one menu only for the table. Very limited cocktail or alcohol choice there was 3 cocktails only. Was told they could only do one alcohol free cocktail only do my friend had the choice of one drink. Ridiculous. Fish on display looked like it was all just left out there for who knows how long clingfilmed which put me off. We were concerned the whole time we would be ill to be honest which ruined the experience. Overall 2/10 we were not ill and food was difficult to get wrong as slices of raw fish but would not return or recommend much much better options in central London. Agree with other diners, depressing, poor customer service and lacked ambience expected much better from Andaz.

We booked a table of four for 7pm. Unfortunately our order wasn’t taken until 8pm and we didn’t get our gyozas, despite being charged for them. Annoyingly it wasn’t until after we’d left the restaurant did we notice. To be honest, the waitress was quibbling over 7p she mistakenly thought we hadn’t paid, despite a discretionary service charge of 12.5% already added. We didn’t feel this was fair given the wait for our order being taken and the wait for our food, but as the waitress was so aggressive we didn’t feel we could query it. All in all, we’d maybe go back because the food was tasty, but it certainly won’t be our first choice.

We booked via Open Table and it gave us the option to pick the brunch menu or a la carte. As my friend has a gluten and dairy free diet there wasn't much choice on the brunch menu so picked the a la carte, we added to the notes about the allergies and intolerances we had. When we turned up we were advised that on a Saturday they only have the brunch menu available, even though their booking service on THEIR website gives you both options! They said they had gluten free bread so we decided to stay as by now we thought most other places would be booked up. My friend asked for the burger but with gluten free bun and was informed that they didn't have any. In the end we both opted for the avocado on toast but instead of the smoked salmon asked if this could be swapped for some bacon. 45 minutes later, our 'breakfast' turned up, now, it was not busy in fact it was quite empty and it was only cooking some bacon - which was almost cremated, the toast was not much better, the only thing that was ok was the avocado - no cooking involved! When the bill arrived they had charged us for the full price of the meal with smoked salmon and charged us extra for the bacon - we questioned this as we did not have the smoked salmon just substituted it for the bacon, which would have been cheaper and our server apologised and said yes, he would remove it. The revised bill only had one bacon removed but still the full smoked salmon price, after 3 attempts we finally received the correct bill. Very disappointing experience and will definitely not be returning.

Great food and service! Will be going back for sure.

A very poor evening. Over priced and poorly cooked food. The Eastway has surely passed its peak a long time ago. The venue started off as being half full. The food poorly ‘over’ cooked and table service very average. When we brought to their attention how poor it was. They shrugged their shoulders and still presented us with a full price bill.

Came here for valentines Dinner, and the waiter that served us was absolutely wonderful and made the evening feel special! The food was also excellent for the price (slight more seasoning in some areas, but overall excellent). Compliments to the chef and staff.

Great place for a quiet evening enjoying great food. Staff are helpful and the ambience is great.

Amazing sushi and food - some of the best Japanese I have had in a long time

Amazing sushi in a very small traditional Japanese restaurant. Will definitely be heading back very reasonable pricing for the best sushi I’ve had in London

My favourite sushi restaurant in the City. Great sushi and quick service. Shame the wine list is not as long as it was pre pandemic

I don’t usually write reviews but after today experience I felt I must warn others, so here it goes. We booked table for lunch, once we sat down we were quickly given the menu and waited for someone to take the order which happened soon...

Nice food was totally let down by poor service, such a shame!

Disappointing and depressing. Lacks ambience. Took a loooong time to get a glass of tap water. Had to ask several times. Food ok. Limited wine by the glass. No champagne by the glass. I guess I was expecting something a bit more up-market.

Excellent Sushi restaurant. I have become a regular for business lunches with other Sushi lovers and they’ve all thoroughly enjoyed it too!

Food was good but a claustrophobic space that didn’t really give the vibe of the Andaz as a whole. Chicken karaage was tough and not succulent. It was a disappointment.

They should update the menu to reflect there’s no ramen noodles available. The sparkling sake is so sweet like a lemonade and it’s overly priced.

Terrible service I realise some hospitality venues are experiencing some difficulties recruiting at the moment, but this restaurant is too busy to let so many covers in. Took over half an hour to get someone to take our order. The staff use the trick where...

We ate at Eastway Brasserie to meet friends as Liverpool Street was the most convenient. Based on previous reviews, the restaurant looked good, but we were disappointed. The service was painfully slow. We had to call someone after almost 20 minutes of arriving to take...

I used to always come to this restaurant and loved the choice of food and decor. Went tonight for a light bite before a meeting and it was very different to how I remembered. Decor looks very tired and the menu is super basic. We...

Exceptional sushi and the freshest in the city. An authentic busy setting and great staff make for an equally pleasant business lunch for catch up with a friend.

Came here for lunch on Sunday 15th. The service was friendly - however I wasn’t very impressed with the food. We ordered the Charcuterie & Cheese sharing Board which states selection of cheese, olives, pickles, biscuits, etc. The selection of cheeses was limited to say...

We had breakfast here on Sunday and the granola had no allergy warning on the menu so we asked for it to be checked. It actually has whole Hazelnuts In it. Staff didn’t appear too concerned about this even when I said as I was...

From one of our favourite places to not planning to go anytime soon. Huge disappointment because: - no hot sake (despite it being on the menu) - explanation given was that's because of covid - covid attacked microwaves? - prices doubled - I understand that the owners want to get the money they lost during lockdown but this is pushing a bit too far - regular martini cocktail unavailable! Bar can't mix this, they can however make one with macha! Really? Is it premixed? Afraid to ask. In general, huge let down. Mind you, we went in-between lockdowns and it was great, despite being understaffed, they really made an effort! Not anymore. Shame!

Great food, nice location and friendly staff. Highly recommended. The chef offered seafood pasta which was amazing and the tuna steak was delicious.

Visited this weekend just gone and it was exceptionally quiet. Was quite surprised to be asked if we wanted to watch the football on the big screen and if so it was £25 PER PERSON...luckily we werent but that just gives you an idea. I...