Anaarkarli Restaurant in North East Derbyshire

Visited on a Thursday night with my brother. We arrived approx 9.15pm and only one table eating. All staff sat down chatting so had to ask if they were still open and serving. We were seated and served drinks. Waiter popped over about 10 minutes later and said ‘have your ordered’. No hello, no how are you. Ordered our dishes which arrived quickly and the food was ok. The other table sat behind us left leaving only us in. The waiters then proceeded to get a vacuum out and started vacuuming around us while we were still eating. We felt rushed and were asked to move to a sofa when we finished our food as we were still enjoying our drinks. The owner or barman then said ‘we are closing, can you leave’!!!! All the lights were turned off around us so quickly finished our drinks and left. In hindsight we should have gone to Ayeshas or the Samad cottage as these restaurants value customers more than the Mint leaf who made us feel unwelcome and a bit of an inconvenience. Won’t be back.

Missing items in our order, replaced with items we didn’t want and the curry’s we ordered were lacking in flavour. The lamb biryani tasted more like mutton, extremely chewy. The nans were broken up and tiny for what they charge…Overall, extremely dissatisfied and would not recommend.

I'd give this place 0 stars for service if I could, but since that's not an option, I'll settle for one. Our experience today was awful from start to finish. When we walked in, an older staff member looked at us like we were stupid just because we wanted to order a few starters. He took our order, but barely looked at us and seemed completely uninterested. The food did take a reasonable amount of time to arrive, but what really stood out was the complete lack of engagement from our server. When he finally brought out our food, he didn't even acknowledge us - he just held out the bag and handed it over without a word or even making eye contact. The contrast between his initial unfriendly demeanor and the otherwise acceptable wait time for our food made the experience feel particularly disappointing. As a result, we'll be taking our business elsewhere and exploring other options that prioritize customer service.

Great vegetarian option and speedy service. will definitely recommend.

Let's start by saying that the food is amazing! I can't fault it. No, not the best I've had but it's certainly up there with the best. However, I have noticed on several occasions that when the restaurant gets busy, they just cannot cope and mistakes start to happen. I ordered online last weekend and arrived 30 minutes later which is the time I was told via the app that the food would be ready. I had to wait another 20 minutes. I could see how busy they were, the phone constantly ringing and other, customers in the restaurant and other people coming in to collect food. The wait didn’t bother me, it was understandable and I accept that. However, when I did get my food and took it home (4 miles away), I opened the bag to find part of my starter missing and totally the wrong main dish! I rang the restaurant and the young lady apologised and blamed the new packer. She said that the boss would be ‘straight out’ with the correct main and they would also resend the starter in full. An hour and 10 minutes later, hardly straight away, there was a knock at the door. I thanked them and took the food inside. Inside the bag was my main course as originally ordered but no replacement starter as promised. The main was no more than luke warm!! Again, I rang the restaurant and they offered me a free main course of my choosing next time. The whole experience spoiled my evening to be honest. I was really looking forward to the meal but having to eat part of the starter, then wait over an hour, to then have to microwave the rice and the main course, it really spoiled things for me. By all means, if you enjoy good Indian food, try this restaurant. You will not be disappointed with the meal. However, do not visit or order takeaway on busy nights!