Amirs Balti House in Bassetlaw

Ordered takeout. Enjoyed the chicken curry and nan and was happy to find suitable and decent halal option. Was not keen on the daal and the dips for the poppadoms were missing which was slightly annoying.

Takeaway- very nice food, arrived hot and staff were super friendly. We will be ordering again.

We ordered a takeaway for 9 people, to a rural location outside Retford. The staff could not have been more helpful. The food arrived on time, and was great, appreciated by all. Highly recommended!

I ordered Chicken Pathia reduced ghee with garlic and coriander keema Naan bread Menu said fairly hot with lemon and sugar (Hot, sweet & sour) Unfortunately ....... I review food regularly and this didn't come up very well.... Food was not very hot temperature Chicken was dry having been precooked Therefore, lacking flavour, let alone layers of flavour There was a copious amount of oil despite my request for reduced ghee/oil Even if used for cooking, this could easily be removed, leaving a flavoursome dish... There was no spice flavour The chicken pieces were outnumbered drastically by tomato segments Keema Naan was disappointing Not very much keema meat, very flat flavour and lacking in layers of flavour to be expected Sorry Guys You need to up your game to have repeat business, there's plenty of local competition! On a good note Waitress (Brackyn) was very good and attentative See my other reviews 13+ million views

Quality food, and excellent service

The food was very tasty and hot on delivery. Very good value for money, Will definitely order again.

Best curry i have ordered online in a long time! Chicken Bhuna was amazing, thanks!

Not late but within the last minutes of the time slot given so food needed a few minutes in microwave. Food was good though so will order again.

Not happy no cheese in my narn and no chicken in my food not happy

lovely food, hot and enjoyable. Friendly delivery staff

Order never turned up... Wouldn't mind but no communication

Beautiful food! Worth the wait

Still not turned up? You owe me £30. Awful

Amir's restuarant at Retford. I'm not one to normally moan, I give positive praise as I did with your restuarant only a couple of months ago, I even phoned and thanked you personally for a great meal. Tonight could not be any more of a polar opposite. I will never walk into your restuarant or place a takeaway order again. We placed our order via Just Eat at 7pm, food was scheduled for delivery at 8.30 which is a long enough wait to be fair for a Monday night then I envisage it's a quieter night. By 8.50pm, still no delivery, no phone call, no update. I called Amir's at 8.50pm to find out apparently they had cooked the food, had driven out with the food to deliver it, but couldn't find our house (despite coming several times previously) and instead of a phone call or other means of finding us, just decided to drive back to the restuarant. So.... If you couldn't find us and didn't deliver our food, you didn't call us or update us, how did you imagine this would be resolved? I have revived no apology and in fact quite rude and unhelpful staff. The offer was "we will cook you a fresh meal and we will deliver it out to you". Hang on, you couldn't find us 1/2 hour ago, but now you propose to cook us more food and deliver it, how do you imagine that was happening considering you couldn't find us the first time??? Clearly, I don't want fresh food cooking at 9pm to eat at 10pm, some 3 hours after I've ordered. My attempts at a refund were basically, "not my problem you'll have to go through just eat"..... again no apology, no help and clearly absolutely no care about a decent sized order and unhappy customers. I always try to support the places that get bad press, but on this occasion I can't help but join in with the people who say your service is appalling. I asked for the guys name on the phone, he wouldn't spell it out for me, but apparently there's no manager or owner in tonight. I hope they see this post and realise what an absolute disservice you have done for their business (if you weren't the owner or manager) with your poor attitude and insanely poor service. I'll never use your restuarant or takeaway again, tonight's episode is inexcusable. Had you been decent and offered a discount, a refund, an apology I may have been on board. You've wasted £40 worth of food and caused yourselves another negative post. We will go back to others we've used before.

Always exceptional food and very attentive service. Very generous portion sizes and delicious food, nothing is ever too much hassle for the amirs team they are super helpful and can’t do enough for you.

Food some of best ive tasted. Spoke to the owner when we finished our meal, she clearly has passion in her cooking and to suceed. The reaturant was quiet with little atmoshere a shame really, most of the buisness seams to be take away, indian food always taste nicer when eating out. More people shoud try eating out here and the atmoshere would improve if a little busier.

A very warm welcome. Mixed Balti was delicious and felt very looked after. Thanks

Perfect service Great food Very accommodating with our large group for a special birthday meal Great price too Thank you ☺️

The ambience let the place down. The room was cold and could do with a good heater. However the food was good.

Delicious food polite delivery driver

Had our first takeaway from Amirs and it won't be our last. The staff were very courteous and efficient. The food was the best we've had from anywhere in Retford,or the surrounding area. Will definitely be back soon.

Ordered a mushroom curry alongside other food as I am vegetarian. The food arrived late and was cold - but worst of all they sent a chicken curry. The manager needed to be reminded about customer service (didn’t say sorry, etc.).

Always good food that they will adjust to how you like it.

Food took nearly 2 hours to arrive, the quality of the chicken is dry, no flavour, chicken pakora dry and like chewing a sponge, rice is stale so are the chips

The food was lovely, they delivered within the time specified and kept us informed

Food was tasty, but restaurant laking those finer touches eg plates that didn't match & some crockery scratched or chipped. Also the restaurant was very cold, there was a portable heater in there but was not adequate as it was still very cold in there , I came away with freezing cold feet.

missed the pickle tray off my order which was very annoying!

So disappointed, ordered from here for a long time. Chicken was dry, whole thing was tasteless, half of it ended in the bin. Amir’s was brilliant for a long time, but tonight we were really disappointed I’m afraid 🙁

A little hidden gem on the outskirts of Retford town. First time here, but it definitely won't be our last! Family run business with very friendly service. Reasonable prices, lots of offers too. The food was fresh, hot, and tasty 😋 I'm not surprised they have so many awards. Definitely not one to miss! We had chicken bhuna, chicken tikka masala, onion bhaji, garlic naan, garlic cheese naan, mushroom rice, and pickle tray. Help keep a local family run business open by ordering through their website or app, Justeat take 25% when you order through them 😞

Lovely food and service, unfortunately, no heating that night. Electrical problem. It was freezing.

Lovely food as always, thanks all.

Went there last night and ate the best tasting Indian food around and served with a smile Highly recommend

Food cold on delivery. chewy and inedible definitely not worth 40 pounds requesting a refund which is something I have never done before it was that bad. When food delayed by 1 hour i txt the restaurant no reply i then phoned and was told being deliv

Can’t rate on the food as it never arrived after but they took my money, no answer on the phone or to any of my messages. Why take an order and the money if they can’t provide the food, no update, no apology 😔

Unreliable. We used to be regular customers of Amirs and generally enjoy their food, when it arrives... the last two orders we have made via their website have not been delivered at all and by the time we knew, it was too late to order anything else. People we spoke to didn't really seem to care either time and it has been disappointing as the food was nice. Avoid if you actually want your food delivering!

Exceptional food, highly recommended

Our first time trying Amirs and it was absolutely sensational. Truly delicious food served hot and fresh. Attentive and friendly staff and good, cold beer! Perfect 💙

we were the only ones in on a wet Thursday evening just before Christmas but that didn't inhibit our waitress who did her very best.to.make our visit enjoyable. New to the task, it being her first day, she was obviously.a natural. A pleasant venue and I suspect an excellent choice for works parties up to about 25 or so. The food was excellent. Really well spiced and bursting with flavour. Top notch ingredients and the pickle tray was superb. Often these are fiery and artificial tasting but not these. Well worth a couple whilst choosing your meal. We will go again and I look forward to getting used to the chef's spicing so as to get my ideal curry. The idea of eating through the card sounds very appealing. Well worth a shot and even better with an offer on.

Massively disappointed after making serval attempts to contact the establishment to only every recieving one message back stating "what about" On Monday evening (9th December) we decided to order a takeaway from your restaurant. We have ordered from you a number of times before and have been very impressed with the high quality of food, definitely one of the best Indian restaurants I have visited. There were a number of issues that you should be made aware of: 1) We initially attempted to order through your ‘app’ but were unable too as it kept throwing us out saying ‘incorrect amount!’ This meant we had to go through Just Eat which was £12 more expensive - a sum I imagine that your restaurant does not benefit from. However, as we consider you the best around we were not unduly troubled by this. 2) When the food arrived, it was in no way up to your usual standard. My wife’s favourite starter - The Fish Pakora, was not just undercooked but in fact raw! The batter was soggy too but, as I’m sure you’ll agree, she would have been wrong to eat this slimy offering as she would still be suffering food poisoning even now. 3) For no explicable reason you had also included some battered and deep fried prawns which we hadn’t ordered. At least I presume they were prawns as this time they were so overcooked as to be indescribable! We would have much rather had the pakora cooked properly in the first place. 4) The Garlic Naan was nice on the outside but was little more than raw dough in the middle so only a tiny portion of this was edible. Again, such a shame, as the Naan bread is always a highlight of a meal from you. Whilst I am aware that we ordered on a Monday night and you may not have had your best chefs at work, I would expect them to know how to cook these basic dishes. Especially considering some of the new, exciting and varied dishes that have started to appear on your menu.

Throughly enjoyed , will definitely order again

it was also during a big storm so I was more impressed that he'd come out at all.

The food is brilliant but the delivery wait time is so long!

LATE. Ordered at 5:45 and was delivered at 8pm. They should have contacted me to state delivery time was way later than quoted and I'dve cancelled my order. The food was pretty decent, but they're a bit tight on popadoms. Most places give you a couple for free when ordering a pickle tray, but not here. All in all, it was okay, but obviously not worth the 2hrs+ wait.

Small family run business best Indian in Retford 100% recommended

Very poor rang 10 times no answer when they did answer didn’t really get much communication from the person on the phone. Very poor on this occasion

Love the food usually but the last 2 times I’ve tried ordered a delivery it’s been hours and then arrived cold! I tried calling lots but no answer as to where my order is… frustrating!!

Great service, amazing food would 100% recommend amirs.

Best Indian I’ve tried in retford and the best in East Midlands !!!

Been eating here for about 6 months… never been disappointed. Absolutely great food everytime.

Lovely, good quality meals. 1st time we’ve used Just Eat & Amirs balti house & really impressed 👍🏽 & would use em again.

Great place with great people make u feel welcome to be there as soon as u enter and food is great also

First time here and the food was lovely. The biggest standout was how polite and attentive the staff were. It’s a rare treat to be treated in such a nice way and to top it off the food was well cooked,,fresh, tasty and came out without any delays even though the restaurant was full. Will definitely be back.

The service,the friendliness of the staff the quality of the food and delivery were all faultless, Very recommendable

This was our first time coming here, the food was very flavourful, fresh and very delicious. A lovely little family ran business, all the staff were very lovely and very pleasant, Mitali was the lady looking after us for the night and I cannot fault her, her service was absolutely impeccable, a very kind soul. Would certainly recommend coming here.

Ordered twice from here this month. Both times had at least 1 item missing. Delivery was on time though still an hour after ordering.

Not as good as usual. Tikka sauce not the same consistency or taste, a little bland. The Paneer was burnt with no Tikka flavour unlike usual. Chips were half the portion of normal.

Food was excellent and the service from the staff was also excellent. The was polite and welcoming in every way.

Excellent food and service as always 😍

order was 45 minutes late, not happy

Reasonable price and delivery time! Cheaper price compared to other restaurants and the food was absolutely amazing! Would eat from there again!!

Fantastic singer and performance (Elvis Replacement). Very friendly staff

Showed on just eat as delivered. Called the shop who said it would be 20 minutes - then this was delivered. We are fine with it being late but it was cold and the chicken was really dry where i couldnt eat it. Usually love this place but really disap

Order was so late! Took 2.5 hours to be delivered!

food was not very hot but very tasty

Amazing food! And lovely staff!

Best Indian at Retford customer service is excellent

Had a meal tonight it was very nice and a place that should be tried

we dine in inside yesterday. food was freshly made and service was amazing. i just love this place. price and food quality are topnotch . portion also sufficient.

Went there with wife a couple of weeks ago shouting very unprofessional never again intimidating manager

Fantastic food , staff were so polite and friendly, would highly recommend

I been today at Restaurant food is very good lovely coustomer service specially lamb curry chicken korma

Me my missues and my daughter came In tonghit for a lovely quiet meal until we was confronted with awful food if am honest and staff members shouting around witch upset my 7 month old daughter food was awful and the service whilst eating was unacceptable. Woudent recommend at all

First impressions of this place were good, had a meal upstairs, unfortunately those first impressions didn’t last long as while we were eating, we could hear a staff member arguing with someone downstairs, quite loud and heated, very unprofessional and I hope this wasn’t a customer, completely ruined our experience and peaceful night

45 mins late from the latest expected order time. I had to chase as the app had advised my order was delivered and it wasn’t. They weren’t particularly helpful or apologetic.

Are good was over two hours late , it was cold and when we rung about it the staff hung up on us . An overall dissapointing experience

I don't even know how this place doesn't have all 5 star reviews. Every time I've had it, it's been wonderful. They know what they're doing.

Really nice meal served by lovely people who stayed open late for us, thankyou 😍 all the food was really tasty and fresh cooked so came out hot. Definitely call again next time we're in Retford 😋😋

Tasty foods and good customer service really like it

Ordered the food just to find out the place was closed, nothing was on their website or facebook. took my money and gave me an email confirming my order. Disgusting.

The food is so fresh and authentic , it’s so good, the staff are wonderful. So worth a visit

Good menu with excellent quality food and service - family owned business who are passionate on providing only the best for their customers

Staff always go above and beyond, these guys know how to cook! Portion sizes are generous, a must try is the saag paneer! All the curry's we have tried have all been fresh and delicious.

The food is always really good, fresh and tasty, with good size portions. Staff are very friendly and helpful. Definitely recommend 👌

Wow a lovely authentic home cooked curry. Really enjoyed my chicken curry tonight. I’ve always gone to Everest for my curry but will be coming here now on. I can highly recommend the food here and the service was very friendly.

Our favourite Indian food restaurant in Retford, love it. The paneer achari is amazing 🤩

best indian food in retford, every item was delicuous and cooked to perfection

Family business , so professional , friendly , they really deserve a try , good food , good portions

Lovely meal , stunning presentation friendly helpful staff will definitely be back for more x

Great service and great food. All the staff were chatty and were genuinely interested how the food was for us. Very very good

The food could of been packed more for 50£. But it did have flavour but it not authentic Indian it had different flavours of a normal Indian dish.

Really gone down hill from what used to be a nice takeaway, chewy onion bahjis, rice rock hard, dry naan bread, flavourless meat, barely even warm, masala chips with barely any spice. Absolutely appalling. Neither of us ate it. Avoid.

Facilities were basic but food and service was excellent 👌

The staff were so friendly and couldnt do enough for us, the lady that servedus was funny too. The food was delicious, lamb madras was tender and juat the right amount of spice and the atmosphere was great, we have just come home from having a my 40th birthday meal and I would total recommend it to anyone, if you want to go on a date or have a family gathering. We will be back very soon.

always a pleasant experience. brilliant food and very friendly staff

I don't like leaving bad reviews as I always try and understand reasons for any issues that may arise but as we had ordered this meal for our wedding anniversary it really did ruin the evening for us. I preordered for delivery with us working and then having to run some errands and thought great, pick the perfect time for us to get everything done, set our new table up and eat to celebrate our anniversary. The food was ordered to be delivered for 6pm, I got an alert earlier on to say it was being prepared so thought great, we're on schedule. 25 past 6 came around and we had been waiting for it to arrive, I checked back on the order and it now stated delivered? So I called up and spoke to an abrupt lady who asked for my name and then just said 10 minutes... So I thought OK, fair enough, maybe they're busy and there was an issue with their updates. Another half an hour passed and I tried to call again as still no food. This time it rang and rang and then just cut off. Luckily 10mins after that the food arrived. But, not in a very nice condition. Salad and cold sauces put under all the hot food so they practically curdled. Then the meat juices/sauce had leaked all over everything as the meat was just put into bags that were not sealed in any way. So we couldn't eat any of the sauces, the salad was just mushy and warm, some of the chicken had the most strangest texture and extremely spicy which it didn't say on the menu. The tikka sauce was very sweet, more like a korma which was odd. We managed most of our rice and a bit of naan and had enough. So to say we'd ordered this as a special meal. It was pretty poor and very disappointing as we had never tried Amirs before. Such a shame. EDIT - Emailed the restaurant as requested and have had no response.

Still havent had our order. Wont answer phones. Just eat dont get involved. Useless bunch of...

I don’t normally leave reviews. The food was good although it took a while to be delivered. The reason I decided to leave a review is the lovely dessert ceramic pot. Such a nice and different touch and worthy of elevating it all to a 5 stars reviews.

Excellent restaurant and takeaway food brilliant 👏

Delicious curry,Friendly staff .Highly recommended

lovely food, tasted fantastic. definitely was on time and no issues ☺️