Based on 2.384 opinions finded in 2 websites
Based on 2.384 opinions finded in 2 websites
Nº 135 in 307 in Bromsgrove
Opinions
If I could give it 0 I would. Orderd food for 15:30 and it never arrived. I tried contacting with no success. I have had late orders before from these but this is the first time it never arrived with no explanation.
Frankie Paterson . 2024-11-01
MORE AT Google
always amazing 👏 our GO To for years, staff are great, food is fantastic. honestly can't recommend enough 🤩
Karl . 2024-10-07
MORE AT Just Eat
Lovely delivery guy, great pizzas and family deal again! Cheers guys
Rob . 2024-10-05
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Chips wasn’t cooked and other food cold and squashed
kerri . 2024-10-04
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Delivery man had dropped pop and it had gone all over the pizza boxes and the bag of food and made it all sticky then said he hadn’t dropped it although the pop was all outside my front door!!
kerri . 2024-09-27
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food was 20 minutes late and turned up cold. They also forgot part of my order, Really disappointed as they are usually spot on.
Daniel . 2024-09-27
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Only ordered 2 items - pizza and fries and my fries were missing so has to refund. Pizza was good never usually have any issues with this restaurant so I’m guessing it was just a one off.
Nathan . 2024-09-26
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Don't bother ordering, American whooper burger, this was the nasties burger I have ever tasted, definitely been warmed up in the microwave the salad was really soggy & hot. waist of £16....
Mrs . 2024-09-20
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These guys are my regular takeaway of choice! Always really fast to deliver and polite! They listen to requests when i ask to swap certain items when i order (i.e. Pepsi for Diet Pepsi etc.) Food is always ace and hot, I can't really recommend these guys enough especially for a fast and top service when i don't feel like cooking! I highly recommend the BBQ-Licious pizza, it's what i would call their most unique pizza and it has a distinct flavour which i find other places hard to replicate! 5/5
Jordan Harris . 2024-09-12
MORE AT Google
Incredible food, never have any complaints, possibly order too often but it’s just that good!
Adam . 2024-09-04
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despite our food being 20 minutes late. the food was stunning as usual. the staff never fail to disappoint. always so friendly and even threw in an extra bottle of pop for the inconvenience. never a problem here and always great food and service. thanks guys!
millie . 2024-08-23
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Chips was fine , kebab was salty chicken meat had no flavour and was chewy . Salad didn’t really exist. Sheesh kebab was over cooked and not fresh . Will I order again , no . Chips was the best bit of the meal
Melissa . 2024-08-18
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Excellent food as always and hot
David . 2024-07-19
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Very pleased with this food it was amazing first time trying & not disappointed very hot fresh & tasty & big portions would highly recommended 😋
julie . 2024-06-24
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Great service and great food. Thank you.
GAVIN . 2024-06-22
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im sorry, the kebab meat was tasteless and spongey. will stick to our usual pizzas which are lovely
claire . 2024-05-26
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always tasty and hot food. lovely and freshly cooked every time.
claire . 2024-05-10
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Food was hot, and very nice. Delivery driver was friendly and polite. Thanks Team
Cliff . 2024-05-02
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Unbelievable service yet again. This is my go to takeaway every single week. 5 star
Nathan . 2024-04-21
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food was cold fried chicken tasted funny hopefully a one off
Andrew . 2024-04-07
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kebab was nice and hot but chips and pizza were cold and flavourless
Kerrie . 2024-03-16
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Great food great staff , thank you x
Andrea . 2024-03-06
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Stupid people who work here you need to update your opening times, I place an order, you take my money before you even accept the order? You don’t answer the phone and still take the money for the food. How does that work?
John Doe . 2024-02-25
MORE AT Google
Always amazing service, great food and really friendly staff
emily . 2024-02-17
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Really quick delivery, piping hot and delicious 😋
Dawn . 2024-02-14
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Takeaway chicken pieces and hot wings.. wings overdone with burnt black bits, chicken spices hard on outside, mushy on inside, horrible colour, actual chicken was underdone and pink. Even the chips seem overdone, ate hardly any of this horrible meal, won't be bothering to order again.
Nhyrvus Rek . 2024-02-04
MORE AT Google
didn't have no salad and every little meat
Matthew . 2024-01-24
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absolutely perfect , could not ask fit anything better!!
lisa . 2024-01-13
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Excellent food as always delivered within 20 minutes of ordering
David . 2024-01-09
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Great food and friendly delivery driver
Nathan . 2023-12-16
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food arrived slightly late and a few items incorrect, i contacted the restaurant and they immediately offered to replace our food. The delivery driver was sent straight out with the correct order, so apologetic! Food was delicious! Always hot and of a good quality. Thank you!
mildred . 2023-12-12
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I ordered a kebab with fries and I've never seen such a small kebab plus literally 10 fries ,joke ! ... the food was cold when the delivery arrived, I'm not satisfied.
Teresa . 2023-12-03
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Driver forgot half of my order, I rang the restaurant and they was very helpful and sent the whole order out again replacement the half we had already received. Always enjoyable food, big up American hut
Chloe . 2023-12-02
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Absolutely delicious American burgers ,always ! Thank you
Teresa . 2023-12-01
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Won't order again, all food was cold, ordered a large chips which came in a the same size of a McDonalds small chip bag
Kerrie . 2023-11-26
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American Burgers are so nice but if much more salad and tomatoes would be added it would be perfect American burger.. Thank you
Theresa Wesol . 2023-11-24
MORE AT Google
Excellent food as always would recommend to everyone
David . 2023-11-20
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Food arrived early and it was hot and delicious. Definitely have from there again
Mrs . 2023-11-17
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3x now we have ordered from here and every time it has been an amazing value for money. Taste, size, delivery speed, cost.... All absolutely amazing. Staff we have spoke to always happy and friendly. Thank u guys
Chris . 2023-11-15
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Absolutely delicious, fresh Chick O-Mania Burger, Triple. I have ordered this burger meal second time now but it’s so delicious and fresh plus a big portion. EVERYONE I DO RECOMMEND BUYING 100% 👌🏼👌🏼👍🏼👍🏼👌🏼👌🏼🤤🤤
Angelika Wesolowska . 2023-11-11
MORE AT Google
Didn't get the cheesy fries paid extra for but the burgers made up for it. 1st timer and was amazing
Chris . 2023-11-11
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Absolutely delicious chick O-mania burger, Triple,big and fresh, Thank you
Teresa . 2023-11-11
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Superb Pizza. Tastes great comes hot , round and not burnt unlike so many other places. Yet to be disappointed.
Steve Collins . 2023-11-09
MORE AT Google
Food was very greasy, chips cold and under cooked. They practically covered it in sauce had to scrape majority off I asked for mayo with my food not mayo with some good
Tiwana . 2023-11-09
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The food was delicious. . 😋 Thank you
Teresa . 2023-10-31
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If I could give zero stars I would! Absolutely awful customer service got our food wrong asked for no salad or mint sauce yet got both,website is misleading and not even a offer to get it right never order here !
Hollie Standley . 2023-10-11
MORE AT Google
Food was perfect very nice I'm the best customer ever
Matthew . 2023-08-08
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Really nice food. Fast delivery and a very friendly delivery driver. Good stuff
Richard . 2023-07-29
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Always excellent food and it always arrives way before estimated delivery time and the delivery guys is always friendly
Ian . 2023-07-22
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I ordered a bbq chicken and received a tandoori pizza, no problem though as i still enjoyed it, first time ordering and was lovely will order again :)
Charlotte . 2023-07-10
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The best pizza and kebabs in Birmingham, friendly service ,try the sheesh kebab
Charlie . 2023-05-31
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Was very quick and proper nice food, always order from here
Mitchell . 2023-05-21
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Amazing food! Pizzas are lovely x
Lauren . 2023-05-19
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Lovely food ,quick delivery great selection of foods and puddings
Melanie . 2023-05-11
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Order from here all the time. My husband loves the southern fried chicken. The price is great compared to other takeaways, food always arrives hot and the delivery is always quick with a polite and friendly driver.
Dawn . 2023-05-05
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Asked for salad on wraps and we was only given tomatoes...
harry . 2023-04-30
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Perfect!! Everything was delicious, hot and just what we needed!! Thank you!!
Sophie . 2023-04-13
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Arrived Early was hot and fresh will be ordering here again .
Dawn . 2023-04-01
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No salad on burger even though it was requested.
harry . 2023-03-24
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Food was still cold like it werent cooked properly me and my kid did not eat it we went else where for food it was terrible
Sam . 2023-03-18
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I order from here all the time and have never been so disappointed. Everything about the food tonight was awful. Neither me or my children enjoyed one bit of it.
Josh . 2023-03-15
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Just don't eat , abysmal soggy chips with a strange taste and overdone pizza to break your teeth on , throw your money in the bin , because that's where the foods going 👍
matt . 2023-03-09
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Chips were cold and like cardboard the cheese on top of the fries was only in 1 spot and was solid
emma . 2023-03-04
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The southern fried chicken is absolutely disgusting I don't know how they can serve that to people
Shannon Kirby . 2023-03-02
MORE AT Google
Awful food. Pizza and pasta other than grease was tasteless.
Jon . 2023-02-25
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I haven't received my food I'm fuming as I ent eaten thank for a waste on of time mate
jason . 2023-02-23
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Always have order from hear most time alright but got to say tho over cooked the pizza was burnt in places
Amy . 2023-02-17
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Always good food , good portion and price
Meena . 2023-02-05
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Pizza was amazing. Best pizza I've had in a long time. 20 mins early too
Leigh . 2023-01-28
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Absolutely brilliant flavours are on point
bailey magee . 2023-01-28
MORE AT Google
The food came early which is great, order was correct, food hot and tasty. Will definitely order from here again.
Paige . 2023-01-20
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Great food, friendly service my favourite place to order from
Scott . 2023-01-19
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The food was good. However to charge £3.50 for delivery literally around the corner and 50p surcharge. Made this an expensive meal so won't be ordering again.
Lynn . 2023-01-14
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Always good food, very generous portions and delivery drivers always friendly. And quite possibly the best chilli sauce in the area... dont ever change it please :)
Richard . 2023-01-06
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The cheesy chips,chips and mushrooms were not very warm
Claire . 2023-01-05
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Great food. Fast delivery. Great service and friendly drivers
carl . 2022-12-30
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Foods always amazing, hot and on time! Never any issues x
Lauren . 2022-12-22
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Tasty food and good portions, well worth the money x
Lauren . 2022-12-22
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this place was the best years ago but it’s gone massively down hill, my first time trying this place after not going for years, wasted a 25 min journey. They advertise the donner burger meal on the big screen on the counter for £3.50, yet they charge 5.50 and said the screen is old. Why have it on then, £5.50 and I was still starving after. Plus the quality of the kebab is shocking. What a shame as this used to be the best place going. Somehow gone to the worst and not cheap at all anymore. Wasted journey would not recommend anymore to anyone
B S . 2022-12-21
MORE AT Google
Ordered food online for collection. Collection time was 15 mins. Went down told 5 more mins. Then went back in to collect and same guy said he didn't have order.,,??? Luckily one if the staff jumped in and said its here but it had not even been processed. Whole order took over an hour it was only 1 pizza... No apology.
Janine Holmes . 2022-12-10
MORE AT Google
Items were missed i had to call to get it rectified and then had to wait again
Peter . 2022-12-05
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Food tasted good as usual and arrived early, unfortunately though it was all cold.
savage . 2022-12-05
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Enjoyed the meal but it came without salad and sauce. The burger was nice but a little to much sauce which made thr bun soggy. All in all we enjoyed it and will order again.
Steven . 2022-12-05
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Great food but I paid for 3 lots of fries and only 1 was delivered
Matthew . 2022-12-03
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We asked for the food to be made for 6:45 and had a text to say it was ready at 6:30! It had been kept warm. Which meant the lettuce in the kebab had gone brown and the pizzas were tough and cold! Awful meal. The chicken on my kebab was fatty and tough. It was thrown in the bin. Complete waste of money.
Debbie . 2022-12-02
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The food was awful and cold the restaurant won't answer to me and I want a refund
Karen . 2022-12-02
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Food always delicious always hot and always on time. Can’t ask for any more than that. Love the pizzas
chris . 2022-11-18
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Unfortunately the chicken was greasy, there was no cheese on the cheeseburger.
Karen . 2022-11-01
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Although delivery was super quick and was piping hot it actually went in bin! The burger was like chewing cardboard and the chicken was over cooked too. The only thing edible was the fries. Won't be using this restaurant again what a waste of £13.
Sarah . 2022-10-24
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Always delivered promptly. Always hot and tasty
chris . 2022-10-08
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Always good service and good food
Yvette . 2022-10-01
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love these guys, brought a sprite when we asked for it too thankyou so much!
natasha . 2022-09-28
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2 orders so far and both very good.
mark . 2022-08-20
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Food was 45 minutes late phoned the shop 10 times within this time period and they ignored me . Got my food and my chips was missing then the food was cold. Very disappointed
Keleigh . 2022-07-19
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forgot to put mayonnaise sauce on my kebab meal and the salad so had to eat a salad less chilli filled kebab.
Jamile . 2022-07-17
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always great food very hot nothing ever missing
Christy . 2022-07-09
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The food was just ok. Chips weren’t very hot. Meat in kebab and wrap was very dry. Burger was ok. No one finished their meal.
Paul . 2022-07-02
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We use to order from American hut a few years back and it was fine. Me and my partner decided to order today for a change as we haven't had one for a while. Pizza came with bones. Food was cold when arrived, the kebab was so salty it couldn't of been eaten. When phoning up to complain they said to take it up with just eat. It wasn't the service of the delivery, (delivery was quick enough) it was the food that's made and prepared in the kitchen!! Never will I order from here again!
T-ri- C-kz . 2022-07-02
MORE AT Google
The 2 wraps ended up in the bin as the meat was full of gristle in every bite that was taken from them,dreadful. Put us off ordering from there again
Lorraine . 2022-06-20
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Faultless food. Pizza highly recommended 👌
Lee . 2022-06-19
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507 Opinions
We stayed here from the 25th of October to the 29th and wow it was the worst hotel I’ve ever stayed at. We booked two rooms and in one of them the bathroom fan wasn’t even working. We usually book with premier inn instead of holiday inn or someplace else because it normally has better quality however this one was very disappointing. There were cracks and damp everywhere. And on our final night there were around 20 larger mosquitoes as well as several other bugs there. Which leads to my point on customer service. It was abysmal. On our final night we came back at 2/3am and was so tired. So seeing those bugs was especially horrible. We asked the receptionist for help and she was rude and useless. We asked to switch rooms but she said no, we then asked for something to get rid of them like bug spray or disinfectant to which she said no. She then told us it was our fault for leaving the window open however we received no warning when we came so how would we know to keep the windows shut. We then had to spend half and hour using tissues (which they didn’t refill, we had to get a pack from reception) to catch and kill the mosquitos. Another thing that really irked me was the fact that we asked our room to be cleaned twice and both times they didn’t do it. We then asked a third time to which they said our room was too dirty. Honestly it may have been a bit messy however they could’ve at least changed the bins and refilled the tissues. This hotel was truly a nightmare and I have many more complaints but overall the staff were rude and unhelpful. I especially hope that the lady who was working at 2/3am on 29/10/24 gets dealt with because I have never met a ruder worker. For the amount paid I will very much be moving onto holiday inn or something. Very disappointed. I wish we took photos of the bugs but unfortunately it didn’t come to mind while we were catching them.
1126 Opinions
I booked this for one of my Directors and this was the feedback: "cold, scruffy, poor food, soulless and I waited 40 mins for breakfast, cold hard poached eggs. other than that, fab :). On a positive, big bed and clean enough". Improvements needed!
272 Opinions
Ordered Chicken kebab, my friend didn't like it. It was Chicken Tikka not proper Chicken Kebab. Crusty garlic mushrooms. 2nd rate greasy peri fries How do you get away with serving 2nd rate food. Unreal. The 1 star is for the ice cream. Eww never again 🤢🤮 Foods a joke!