Ambala Sweet Centre in Camden

Last visited during the month of Ramadan. The carrot cake like desert was my favourite eaten with green tea after Iftar. The coconut flavour a second. I brought vegetable Samosas but they were 80% potato and not very nice to eat.

Ordered online Nice change but a bit too sweet, some things I liked other things not so much. Sugar overload. I liked the variety as it allows you to choose what you like but there are some that could do with refining

Always visit when in London as they do the best sweets and savouries. Not cheap but very tasty. Samosas are devine and freshly made so perfect as a snack on the way home on the train.

I always go there to have sweets as all my family loves their sweets. Great food and customer service. Nice & clean. Loves every time go there. Thanks Ambala

Visiting a piece of South Asian History in London- the first Ambala. The best Indian desserts around. I always bring these back home when I come to the UK. Nothing like their habshi halwa.

AMBALA SWEET CENTRE IS ONE OF THE ORIGINAL INDIAN/PAKISTANI SWEET CENTRES .. THEIR VERY FIRST BRANCH OPENED IN 1962 IN DRUMMOND ST IN THE WEST END WHERE MY LATE UNCLE USE TO GO AFTER WORK AND BRING GOODEYS HOME ! I EVEN TODAY 60 YEARS LATER WITH 100'S OF SHOPE ORTHER SWEET CENTRES HAVE OPENED BUT NOTHING BEATS THE ORIGINAL TASTE OF AMBALA !

We bought Motichoor ladoo Which is really good in taste texture only little big size. Long Rasgulla Which we really do not like because found raw inside not cooked well *Lump inside the long rasgulla* and very dry, we tried but couldn’t eat/ enjoy all of it. Had to throw in bin.

The staff were extremely rude to customers and the food was of poor quality. Ordered savoury snacks which were not very tasty, seems like they were not fresh and a few days old. Orders sweets and found that the gulab jaman were completely dry inside. Not a good experience. Would not go there again

shocking customer service. If you're a woman they will keep you waiting deliberately and not want to answer your questions.They might as well have a sign hanging by their front entrance saying MEN ONLY!!! Many people have said this!!! Poor!!!!!

I bought Rasmalai as a gift and for my wife and i. I refrigerated it within one hour of purchase. I gave the gift the following day. My wife and I ate ours 2 days later. It was vile as though in some weird gelatine. Is that even Halal? I wrote to Ambala and have not had a response despite weeks passing. Don't buy from them.

We had samosa chat: freshly prepared and delicious. Always filling! We d just got off the train so ate in. Prompt and helpful service.

Poor service. I have probably attempted to call the direct store around 20 times in the past week and they’ve answered just once. I needed to place a large order for work, they told me to come in to store to pay a deposit and wouldn’t let me pay by card. They then told me I could order on the day via Deliveroo. I’ve tried to order this morning before the event and they aren’t open!! So poor service wise and they won’t answer the phone. I’ve called their national number and the staff clearly don’t work directly for ambala as they can’t even help with what ambala foods they have available etc. so frustrating.

I hope I will never have to write a review so low again. I take no pleasure in denigrating a hardworking business, but Ambala (specifically the online ordering unit) demonstrates, at best, gross incompetence and, at worst, outright fraud. I ordered mithai on the online ordering system 2 days before leaving the country (the website says to order the day before for next day delivery, giving my hotel address as the delivery for the courier. I even paid extra for the pre-noon delivery. I received an email saying my package had been delayed with a courier name and phone number. Noon on the planned delivery date came and went without a delivery to the hotel. Here's where the series of Ambala incompetence/fraud actions started: 1. I called the delivery (aka courier) service on the phone number listed on the email I received. The courier responded and asked for a consignment number (I had only been given a tracking number). They checked and said they didn't have that. When they asked me who the company was, the courier service said: "Ohhhh, Ambala! We haven't delivered for them IN A YEAR AND A HALF! They keep listing our phone number for some reason." 18 months have passed and Ambala still has the wrong courier number. 2. I called the Ambala online store based on my order email. Wrong number. 3. I called the Ambala store. I was told by a rude man that he couldn't help me that I needed to call the Ambala online store. Gave me another phone number. Another wrong number ("this number is not in service"). 4. Finally I found the correct number from the website (different from the numbers I'd received in the order confirmation emails). Called and the lady (polite, I must say) said she didn't know what happened to the package, she didn't know why it wasn't delivered, apologized, and said her manager would return and he would give me a call shortly. I indicated I was leaving town the next day and I needed the package to be delivered that day (the day I had ordered and paid extra for it to be delivered before noon). 5. One hour passed with no call. I called again. This time I got a brusque man who told me that the day wasn't over yet and I could still get my package in the afternoon. I told him I had specifically selected before noon delivery. He acknowledged that and said the manager would call me. I asked him when, as it had already been one hour. He said he couldn't say. 6. Two more hours pass with no call. I called again. Another lady who proceeded to tell me that we needed to wait for the manager. At this point, I realized I was being passed around with no one trying to actually solve my problem. I asked her to help me--just create another order and send it to me now (like a good, reliable business should: acknowledge the mistake and just fix it). She said she couldn't do that and was trying to hang up. I then stopped her and asked her to please help fix the situation. I was in mid-sentence when she put me on hold. At that point, the manager got on the phone (to-the-point but polite gentleman) and he told me the order had been mistakenly delivered to CARDIFF WALES (yes, a different country 150 miles away). He apologized and said I would be refunded. I asked him to just create a new order and deliver it right now ("No, we can't do that.") I asked him to deliver it tomorrow morning by 9am ("No, we can't do that."). Absolutely no effort to meet the needs of the customer. 6. Here's the worst (and fraudulent) part: I haven't received a refund notification (even a pending one) on my credit card statement! It's been three days already. I normally do read a few reviews about businesses before engaging them, but my family has been getting Ambala mithai for decades so I was confident that it would be fine. On reading the other reviews, I realize they have not advanced in modern, honest business practices. They just have some great recipes for mithai. The pre-internet business practices are simply not good enough. I'd suggest you stay far away from the online store. I would have suggested that you go into the store instead, but based on the other reviews, I wouldn't do that either...

Visited Ambala Sweet shop in Ilford, London. They had Rasagulas both big and mini on display - the mini-rasagulas had a few coloured ones in between (we didn’t pay much attention to enquire about the coloured ones - our fault). Went home with 250 gms of mini-rasagulas and realised we had been conned. They had mixed Gulab-Jamuns along with the rasagulas. Gulab-Jamuns can in no way be categorised as rasagulas. Anyway, the mini-rasagulas tasted like chalk powder and in fact the Gulab Jamuns were better tasting !! There are better ways of making money than conning customers !! If anyone is looking for good rasagulas, there is Tesco few shops after Ambala wherein you get good rasagulas !!

My brother ordered 175 boxes of mix metahi and 70% had fungus upon opening the box. We put complaint and demanded compensation they refuse to accept they did not make fresh sweet. This is an expensive shop and do not make sweet fresh. Please stop buying from here unless u have money to waste. I will be reporting to FSA Food Standards Angency and have it close down as this is not the first time they done to people I know.

Unprofessional customer service agents, very rude on customers. I went to Hounslow store, served by Tariq, he insisted me to order before making my mind despite store was not busy. I enquired about a particular sweet (name not displayed) and asked the name of it and the response of this very rude salesperson was “ don’t you know what you want”. I was shocked with his response. How ever I politely try to tell him that name of the sweet is not displayed and he least bothered about it. When asked why is he rude, he justified his acts and said he is not rude and that’s his normal behaviour. No smile, No please, no apologies In the whole conversation. How ever he thanked me while I am walking away with out buying anything, because he was least concerned about business and my feelings I phoned head office and spoke to customer service team 2 days later. Took my full details and was told someone would call back. No one gave me a ring. 

I contacted again few days after this and was told some one would call me. No call again.
 I called again and same answer. I am still waiting for the call.
 I preferred to given zero stars, but it's not possible. Shame on you Ambala, stop humiliating the customers. If you can’t provide a basic customer service. Please stop serving. 



Popped in to pick up some jalebi and kalakhand. We were assured they were fresh and we ate them immediately. So so disappointed. The jalebi tasted heavy and stale. The kalakhand was dry and crumbly, not moist and flavourful. Won't be buying from them again.

Try to go one of the branches on each visit to London. Always a pleasent experiance. Awlays fresh. And great service

Ambala set the standard for matai (South Asian sweetmeats) but it's a pale imitation of itself these days; the quality is still better than almost all others, so it's still the go to place for bthis

Bought a large order of Rasgulla from Ambala Green Street and to be honest these were the worst Rasgulla I’ve ever tried. My guests along with me were so disappointed. We all were looking forward to having some sweets after our dinner and to our...

Bought samosa and all of the potato inside is gone off. Are there no health checks done?? This was at Drummond street behind Euston

Made a special journey to come here,had fond memories of coming here with my father over 50 years ago. Unfortunately I was served by a bully who was doing me a huge favour in taking my order. It won't stop me coming back but the...

Sorry to say but not at all pleased with souhall branch.I spent £60.00 for five boxes of mithai but when I opened mine at home it wasn’t what I asked for!! I specially asked for what I wanted but was given something else. It was...

Absolutely pathetic sweets these are not original sweets i am sharing the picture and it is just so rubbery and literally full just flour. The picture i am sharing do u really think its mohanthal indias famous sweet. And the ghee they use in sweets...

Why is it that they all open at 11am everyday.Why are they so lazy. Most places open at 9am.I think as a business you are loosing revenue,absolute madness.

Just went in this shop after many months and had a distressing experience. No social distancing or masks by some customers one moved when I mentioned but another got very agggresive when I asked him to keep his distance and wear a mask. These selfish...

Standards slipping down gradually. Been visiting their Drummond Street stores since 1990. Gone are the good old days when every customer was treated with respect and politeness. I would often see one bearded staff member chewing betel while serving. That apart, now a days it’s...

Have been coming to this Ambala since the 60's. Their Rasmalai is the stuff of dreams, absolutely delicious. Samosa, filled with potatoes and peas, lightly spiced is filling and perfect with a cup of tea. Love it, unfortunately the counter staff are a little hit...

Went there with my grand daughter to buy them some sweets. Samosas -3/5 Had much better in US Ras malai - 2.5/5. Was not fresh. It is pre packaged. I think Costco ras malai is better Gulab jaman - taste of kerosene. 1/5 Staff and...

I ordered a packet of sweets online but the product did not arrive. So if you are looking for certainty of drivers do not order form them.

I have been visiting Ambala for many years and it never ceases to be a treat! Delicious vegetable pakora and samosas go perfectly with their tamarind chutney. They offer an excellent range of pickles and chutneys. Then onto the sweets...the plain barfi is anything but...

I make excuses to pass by this shop whenever I'm in London. The sweets are amazing, the selection impressive and the prices thoroughly decent.

Great choice of Pakistani sweets and self-service tea and coffee. The prices are modest and you can take away the sweets boxed up as presents if you wish. It also offers special samosa with yoghurt as a breakfast or snack option. Has limited inside seating...

We stopped by shortly after opening to grab a treat for breakfast as we were leaving the city. The staff members inside assured us they were open, but did not seem happy to see us. The one behind the counter was exceptionally rude to my...

Ambala sells a delicious range of Bombay style crisp / nut mixes, burfi and other Indian cakes / sweets, veggie pakora and samosa and take-away chaat lunches. Delicious and very reasonably priced. N.B. Ambala is a shop and doesn't offer any cafe or restaurant facilities.

The Staffs are very rude. They sold me 2 gulab jum boxes which is quickly place inside the shopping bag abd finished transaction. When I get home I found out, they have try to removed the expired date: 28/05/2019. I got really upset and returned...

I really can't believed they served Expired food. What more I can't believed it they sold this expired food on Eid days! Please see photo attached they removed/scratched the expired date for the buyers not to see. Really sick of it & and yes, expired...

We have been going for years but the past few times we get stale food. We live in the north so by the time we open it , we can't really take it back and we always liked ambala. Usually wouldn't write a review. Once...

I usually go to the branch in Luton but was pleased when I found they had a branch near Euston station. Quality of the sweets are amazing. Brought a box home plus mango chutney.

If you like your sweets and desserts, and you are in London, then you must go to Ambala. It's a few minutes walk from Euston, and the variety is amazing. Lots of stuff I had never seen before. I was like a kid in a...

I ordered two seperate orders. One of them came The other didnt I contacted them and they said they were sorry they would try to send it back out. Then i get a message saying two parcels are on their way and i got charged...

My brother introduced me to this Halal sweet & takeaway breakfast shop, it’s on Tooting Broadway about 100 metres up from Tooting Market, towards Tooting Bec. It’s established since 1965 & I think the sons of the original owner run it now, pleasant and friendly...

I have ordered a few times from AMBALA.. and found them to be the most professional in their trade. Such a wide selection of sweets, spices, chutneys with 5*(stars) ratings.. their gift tins are just beautiful and multicolored Jalebi for children is brilliant. I totally...

bought from this company a few times now and cannot express just how good and delightful their goods are.. The gift tins are brilliant and the multicolored Jalebi is outstanding for children. Delivery is so good they can deliver within 24 hrs and order received....

Was harassed by a male customer (imbecile) as i questioned him when he pushed in front of me in the queue. He decided to belittle me in front of the whole shop, probably as i was a woman. This was all in front of Ambala...

I went to the one in Leicester while visiting the Golden Mile. The selection of sweets is great and they are clearly labeled with all ingredients which is great for me as I'm coeliac. I've been twice now while visiting and I'm sure that I'll...

Ambala is very famous and have been in business for many years. When I was a kid my father used to go to the one in Drummond Street and would come home with the pyramid shaped samosas. Back in the day these uses to be...

Can not believe how poor the sweets are- they are just like bricks. If you want to try nice sweet please head to Brick Lane for REAL SWEETS.

Try out the handmade vegetable samosas which are really tasty. I use to always buy them for lunch as i worked very locally. Also try out the ambala rasmalai which is to die for!

This was my first visit to the Euston branch but I have been to Luton branch. Great selection of sweets and I had a very good vegetable samosa. Bought some items to take home. Mango chutney is superb.

Was served by Romeo, superb service and excellent sweet. Romeo made well thought out suggestions decided on baloushai which our family and friends thoroughly enjoyed. I thoroughly recommend Ambala Hounslow for your Indian sweets needs - Kuldeep

Went the Southall branch of Ambala and both samosas and pakoras completely inedible and had to be thrown away. Utter disgrace!

I liked the fact that there is Ambala in the city so i can grab something while am on my break or on my way home. The food was decent however when i ordered some snack to sit and eat in the restaurant while catching...

I have come here for the better part of 30 years now, service is friendly, prices are acceptable and good choice of savouries [Ambala Mix] and sweets.

The Best Daal Moot The Cashew nuts are all the same size, the overall flavour is fantastic. The Cashew are really plentiful and evenly distributed in the container. Thick thiky sev is good and so is the thin sev. Met the son of the owner....

Lovely garam garam samosas...good quick service...quite a big store with lots in stock. Looks really fresh not like it has been there for years! Nice little seating area with couches if you want to sit in for a quick snack. Serve hot drinks n chaat...

For years we have visited the Drummond Street branch for Indian sweets such as burfis and rassmalis. They also do savoury snacks such as samosas. We buy it to take home for us and for various members of the family.

Excellent selection of Indian sweets ! Very clean and fast friendly service I have been there before and will definitely go there again

A fantastic choice of delicious Indian sweets, freshly made, or in packs, as well as fresh veggie pokhoras of onion, aubergine or potatoes. Good service in very clean, pleasant surroundings, where you can also have a cup of tea at a table. If it's a...

Fantastic choice of pure veg snacks. I've been coming here almost weekly for the past two years and I'm still very satisfied. I would give 5/5 but for the fact it's a little bit overpriced.

These vegetarian samosas are totally amazing, spicy well flavoured and delicious. My advice is go and try the samosas and buy some delightful sugary sweets too.

The Wanderers adore Ambala’s take on traditional Indian sweets (mithai) so whenever they are in the vicinity they head for Drummond Street and Ambala HQ. We’ve been telling anyone who will listen that the freshest and therefore tastiest and biggest range of Ambala sweets is...

Hoping it was just a one off on Thursday 1st Dec and the chef was just having a bad but the quality of punjabi samosas was not the usual standard. Haven't been for a while so not sure if there are new cooking staff.

always good quality, with many popular choices. I recommend the Besan Ladoo and the Pakora. I find the quality high every time and the price is good. Staff nice too.

Surprisingly, it does not appear on the trip advisor. But, I could not resist the chance to submit my review of this sweet house which caters to the Indian taste bud, being primarily an Indian sweet takeaway. As the Indian festival of Rakhi (the tying...