Alsham Restaurant in Newcastle upon Tyne

A hidden gem just a short hop away from the centre. I felt like I had arrived in the middle East. Foods brilliant too.

Fantastic food I have been coming to Alsham restaurant when used to be in town back in 2015 great food, Excellent service and kind people Nice touch with complimentary tea and dessert

Was an excellent delicious meal we was had .. A wonderful dinner with a great lovely waiters they have treated us… Thank you so much

Fantastic food. Definitely recommend.

We went for iftar and they served a delicious buffet, the staff were very welcoming especially the older gentleman who serves the coffee. This is a very authentic restaurant and serving absolutely delicious food, like home cooked, not greasy, not cold, not bland, very very flavourful. I will be going back again and this is my new go to place in newcastle and I will be telling all my family and friends about it too. Thank you for the lovely hospitality. Highly recommend you won't be let down.

A little hidden gem. Lovely fresh food, polite friendly service. Will definitely return

Very good food and service and very friendly staff

Cracking little find. Delicious fresh food, attentive service and great value for money. Shawarma was lovely and we were given complimentary tea and coffee. Will definitely be back.

Delicious food and great service, we will definitely return again

Excellent food and superb lemon and mint juice!

Beautiful food .. and was waited on throughout very nice calm place

Had an amazing meal at Alsham tonight. Food was amazing, fresh and hot. Service lovely

Delicious food for a good price, everything 5 star

Amazing food, great service & friendly atmosphere. Couldn’t recommend enough, a must visit when in Newcastle

Food was yummy.. more than expected.. The staff ( Boshra ) was very friendly.. the dessert konafa and juice were absolutely delicious… The atmosphere is amazing

Service is too good.. I like falafel

Loved the food service and lovely atmosphere... Worth it

Very nice food and good customer service Must try!!

Good food and fantastic service. Hospitality is really appreciable

Bushra's service and sweet smile are local to the place

Very friendly staff and good food, worth it ❤️

Absolutely amazing food, so delicious. Fantastic service, so kind. Definitely be back

Amazing find in Newcastle. The best Lebanese food and service around! The ingedients and homemade flavours were out of this world Highly recommend

Fantastic food, quick and attentive service and great atmosphere! The food portions were very generous and the staff went above and beyond! Would definitely come here again :)

Got all the things I need. Fresh bread, and well grilled meat 😀

Great food with a nice atmosphere and fantastic restaurants design many thanks to the owner for making us happy

The worst and most expensive kebab in Newcastle. I choose the restaurant by the high google map reviews. Now I really doubt about it. It firstly too 45mins to get the food (just normal grill) and no water or anything else supplied during that time, which I have never experienced. Secondly, I paid £16 for a lamb skewer meal, and I only got 8 small pieces of lamb cube!!! That probably around 1.5 skewers from other store, which normally cost £5 each skewer. I asked the skewer number after ordered and was not believe the answer until I saw the food! The taste was honestly just ok, not tender at all. But the lamb chop tastes good. The environment was not joyful, kids were shouting around. Very badly is the lady force you to scan and leave feedback on google map when you check out.

About the food, I ordered the lamb shish. I've been to many kebab restaurants, and here it cost £16.50—making it expensive lamb shish (it was even pricier than a highly-rated kebab place in central Copenhagen). Despite the high price, the portion of lamb was the smallest I’ve seen. Although there were eight pieces (presumably two skewers), each piece was very small. On top of that, the serving time was extremely long—I waited about 40 minutes. Regarding the environment, it was really noisy during my meal, mainly because there was a baby who kept crying the entire time. I was very hungry, and after waiting nearly 40 minutes for my food, the waitress opened the front door—likely to let out the smoke from grilling—making the restaurant somewhat cold inside. Just imagine: I was starving, cold, and had a constantly crying baby nearby. It was truly miserable. As for the service, the lady who took my order was very friendly, but she just couldn't remember my requests. When ordering, she asked if I wanted cold or hot water, and I said hot water. Yet during the entire 40-minute wait, no water was served at all. When the food finally came, I reminded her about the water, and she brought me a glass of cold water instead. This wasn’t a one-off mistake, because I saw a family at the next table arguing with the waitress about receiving the wrong dishes. Eventually, the boss intervened, redid their order, and gave them a complimentary dish to appease their dissatisfaction. Finally, when I went to pay, the lady at the register repeatedly asked me to scan a Google Review QR code and leave a positive review, which felt very pushy and made me uncomfortable—especially given the long wait time, the disappointing food, and the overly noisy environment. I do not recommend this restaurant.

The best restaurants in the UK amazing food and service. very reasonable price. The restaurant was very crowded we had to wait for 15 minutes but it was worth the wait. The owner him self came down and was checking on the tables he was lovely he managed very well even though it was very busy. The food was extremely nice I've never tasted better Lebanese food then Alsham restaurant I would definitely recommend it.

Thank you Mofeed for your great customer service, very nice food and friendly staff.

Fantastic food great atmosphere and lovely staff. I had a great time the decoration was absolutely stunning couldn’t keep my eyes of the water fountain or the ceiling. Very precious Architecture. The restaurant was very crowded we had to wait for 15 but it was definitely worth the wait.

Good restaurant and good food. Mofeed served us very well and the service was brilliant. Maybe add more staff for faster service

The waiter Momeed was very friendly.

It was really nice just needs more waiters. But we were really serve by very nice smart lovely waiter Mofed. God bless this gentleman

I recently dined at a Al Sham and had a great experience. The mixed grills were flavorful and perfectly cooked, while the hummus was smoothly delicious. We were also treated to complimentary tea and baklava, which were a lovely touch. The staff was friendly, making the whole meal even more enjoyable. I’ll definitely be back!

I'm blown away by the incredible food experience! The Chicken Mandi and Lamb Mandi were absolute perfection - the meat was tender, juicy, and cooked to perfection. Even the kids loved it! The freshly prepared mayonnaise with a punch of fresh garlic flavor was the icing on the cake. And to top it all off, the complimentary mint tea was truly mind-blowing! The staff were so lovely and provided timely services, making our dining experience even more enjoyable. Overall, a fantastic dining experience that exceeded all expectations. Highly recommended!

A must go to place when you're looking for authentic oriental food. Delicious food and wonderful atmosphere.

Delicious food, great service and I love the indoor water feature 😄

Good and fast service. Delicious food. Lots of authentic Lebanese food option.

Loved the restaurant. I would recommend it if you are looking for good arab food.

Recommended best and scrumptious ❤️❤️❤️

Amazing food and a table side marble fountain!

Very good quality food and great taste will def be going back. Beautiful atmosphere inside and very friendly staff.

Lovely little Gem of a place. Really good food.

I ordered chicken curry, mandi rice, and tabbouleh salad. To be honest, the food is more than wonderful and delicious. After eating, they brought me apple tea and sweets. Thank you, Al-Sham Restaurant, for the cleanliness and taste, and thank you to my sister: (Fada) for the distinguished service and beautiful reception.

Great service Very tasty food Deffo recommend

Bushra provided great service and the food was on time and tasted great.

Beautiful restaurant, lovely staff and fab food. We’ll be back thank you

Authentic Lebanese food with great portions & a culturally immersive setting. 5/5 stars highly recommend!!! Will definitely come back again.

Generous portions, quality fresh ingredients, and stellar service. The restaurant has a unique ambience, I highly recommend and will return every time I visit Newcastle!

Amazing service and delicious food. Felt welcomed and the ambience is so clean and calm. Loved eeet 😍.

we took the al shams mixed grill, which was enough for 2 person in 20pounds. and the mango lassi was very rich with flavours. Finally, The complimentary mint tea and the baklava bites stole our heart.

Very good food and good portion size

I checked the reviews before than I been there . Food was poor quality. Meat was like old meat and smells. Place was dirty not good clean . Very bad experience

Very tasty food and polite service, traditional and exciting food. Good value too, will come again

Good food, good drink, good service. Recommend mongo Lassi, eggplant dish

We came twice in 5 days and I wish I could come again tomorrow. I think that says enough. Genuinely, the food is AMAZING & great for vegetarians and meat eaters, the service is so so friendly and good prices. Its my new favorite restaurant in Newcastle.

Great place Nice stuff Amazing food

Gorgeous food, the bread was amazing and freshly baked. Lovely, kind service and complementary mint tea and sweets

Excellent place. Huge traditional portions and endless menu choices and combinations. Is right next to Newcastle College so if you are in the area stop for a visit. Recommended if you like traditional Lebanese food.

Definitely coming back Overall 10/10

Nice food, big portions with the great cultural taste.

Really good food, bit of a waiting time but worth it

Great food ! Definitely we will come back

Great food, staff lovely. Relaxed atmosphere and certainly wasn’t rushed in the slightest. Very authentic

Very good food very good service mashallah but next time I hope it without music and thanks u so music

Good halal restaurant. Nice food options. Tasty food. Good service. Friendly staff. Prices slightly above average, but worths it.

Food is very good, but order arrived 1 hour late, and the app showed delivered. I had to call the restaurant several times.

Great place to enjoy food with family. Ambience and service was amazing. Lamb mandi is highly recommended

Loved it, lovely people and fantastic food

Really good service and amazing food

Great place for wrap and kebab. Delicious.

Nice food, nice environment, good customer service. Being twice here now everytime i love the food

Went for dinner. The portions were generous and delicious. Red Konafa was very yummy. They offered us mint teas on the house. Great experience.

Food is very good and service amazing .

Excellent Customer Service and Food . Thanks !

Had an amazing experience at Baba’s, enjoying authentic Lebanese flavors! The Arayes were crispy and flavorful, the Mixed Grill was perfectly grilled and juicy, and the Hummus was smooth and rich. The Kunafa was a delightful, sweet finish, and the service was outstanding. Highly recommend Baba’s for a true taste of Lebanon!

Amazing quality food and Fast service

Very good food and good service.. good price for the amount of food you get there were 10 if us and we were stuffed.. A reasonable 28 pounds pp

Nice staff and amazing food but takes a while to come

Very amazing food, great service. Would deffo recommend it.

Amazing food, friendly staff would come back again 100%

Had food and it was great.Thankyou❤️

Very good food! Great atmosphere

Lovely customer service.Best and loveliest food I have ever had I’ll definitely come again to try different foods

Food was cold, flavour nice but otherwise cold

I ordered chicken shawarma, it was a nice platter ! I also tried their kunafa, and if it had been more sweeter, I'd have given it 5 stars. overall a nice experience.

Konafa and chicken is good. The biryani is very dry and tasteless. The rice with the wrap has no flavour, the wraps arrived cold. Good portion size but very poor quality and taste.

Great food. Easy collection from very helpful and friendly staff. Would definitely return,and would be very happy to dine in the lovely restaurant.

Food was not warm and chip look old

Order took almost 2 hours to arrive

This order didn’t arrive, the driver pressed delivered when it hadn’t been

Extremely disappointed. First time having such bad experience here. Used to be my favourite. Ordered chicken shawarma but instead got served lamb but they insisted it is chicken like I am stupid can’t differentiate the meat. The staff’s intransigence and disdainful attitude in addressing this blatant error were deeply disappointing. The dish served was blatantly fraudulent. Tasted horrible with their arrogant service. I threw it in the dustbin there itself. Waste of my money.

First class food. Attentive service. Great value for money. Highly recommended.

The food was really yummy. Friendly atmosphere and staff. Would definitely recommend 😍❤️

Ordered and they did not dispatch my order even though it was well passed the estimated delivery time. Worst experience on justeat and terrible customer service. Definable would not recommend to anyone. Waste of time

Food didn’t even turn up don’t bother

Very tasty food, large portions and very friendly staff. Recommended

Amazing food, such a big selection to choose from and the staff were lovely !

The food wasn’t up to standard. It tasted plain and arrived too cold. They should think about using better-quality meat. The kofta had way too much garlic, I could barely taste the meat, which usually happens to cover up low quality meat smell and taste. The lamb cubes were really tough to chew, and it actually hurt my teeth. They should use a better cut, maybe back or neck meat. They’ve raised their prices a lot lately, but the quality has dropped. Feels like they’re using meat from older sheep instead of young lamb. I really hope they fix these issues as they used to serve good foods.