Alfalafal in Bath and North East Somerset

Great pub, only dropped in to meet a friend, all seemed very friendly and welcoming, a locals pub that is open to all so great! Looked like there was a good selection of beer plenty of soft drinks, easy parking so good meeting spot! Great find.

I work close by so I like to go to b block on my lunch break, I have 30 minutes to have lunch so I sometimes pre order my food, I ordered food at half 11 to be ready for 12, I came down and they forgot to prepare my pre order, they then put this on and gave my order to someone else! I waited over 15 minutes for the food. I however thought this was a one off, I went back in on another day and walked in to an empty place so I was pleased it wouldn’t take long! They forgot to put my order on again! Waited over 10 minutes as I thought they may notice as I could see the poor women on the till was training someone, but no they forgot again and then tried to put it on after 20 minutes of waiting, I then asked for a refund which was done no questions asked, the only good thing out of it was the customer service from the lady on the till who was very apologetic, being a trained chef I do think the service is terrible, there is more chatting than serving. I will not be back to b block any time soon

Excellent chicken shish and really nice chips.One small gripe...no option for extra pitta.

Ordered at 18.40 and food arrived at 21.00. Original delivery estimate was 19.20-30. Food was cold.

When we arrived we were seated in the basement in a damp, crowded corner, the whole place smelt very strange, which was very unpleasant, we decided to leave before we had even ordered any drinks, I made the waitress aware of this and she tried to offer us an alternative, to which I politely declined, she then decided to chase us up the stairs trying to offer more alternatives, it has gone downhill since our last visit