alex wok Chinese takeaway in Poole - Phone Number, Reservations, Reviews

Our local Chinese is shut for holidays so with this Chinese close by thought we’d try it. Well never again. So overpriced and small dishes. The ribs were so chewy and the shredded chicken was inedible.

The lady who took our order was helpful and polite. Wehad a lovely meal for 6 freshly cooked with decent portions,delivered by a friendly driver. I wouldn't hesitate to place another order and my guests were converted to Alex Wok.

I've used this takeaway for a few years, and the food has been nice, but yesterday's takeaway, was very below par. The chicken balls were very dry, and the special fried rice was the same, 3 of us have been fighting for the loo all day, very bad stomachs. Looks like the food was cooked in the day, then pre heated before delivery. You can't cook any meat hours before opening, and have it sitting around, and then pre heat, also includes any rice dishes. Very unprofessional. You should cook to order.

Really disappointing, the egg fried rice was some kinda dirty grey greasy stuff with a strange taste, sorry Alex wok, you really can wok off, you won't get my custom again, let's hope no belly ache tomorrow

Fabulous food at a reasonable price. Highly recommended

Easy ordering online. Payed cash on delivery - bonus. 15 minutes early delivery from specified time slot(nice touch). Food arrived hot. Dishes are very tasty. Vegetables are lovely and fresh, cooked to perfection. Friendly delivery driver. Think we have found our new Chinese takeaway. Many thanks.

Great food, really tasty and always prompt delivery, even on a weekend and with a large order. Always delivered earlier than timeframe given, excellent service.

Delivery driver was at the door in less than 15 mins after placing the order. I feel bad I didn't have a tip ready for him.

Great Chinese. Lovely staff always really helpful.

I have been ordering from Alex Wok for many years and have always been happy with the food and delivery. Ordering today I noticed a £1 'small order' fee for a £35 order. This is unacceptable and Alex Wok have now lost a customer.

The food was excellent! Always order from here when we want Chinese, my husband love the Crispy shredded beef in sweet chilli sauce. :)

Lady asked for my order, yet then answered the phone, So I walked out feeling very embarrassed as everyone was staring.

I ordered a takeaway from Alex wok this evening on home delivery.the food was very tasty and had good texture and flavour.it was delivered very quickly by a nice helpful young lady.i would order from them again

Great Chinese and fast delivery

First time in over years. Will return, not leaving it so long again

Never tried here before, but I have to say the food is absolutely delicious. I will now be going here from now on

Go to place for Chinese. Food is spot on and service is second to none.

Very pleasant staff member when I called to place the order. Very friendly and efficient Order delivered, well within tine given, friendly driver. Food tasted freshly cooked , hot and absolutely delicious . Very impressed, would definitely use again. Great service, great food 👌

Would never order from anywhere else . Used alex wok for years . Never had a bad experiance Highly recommend 🙂

I have a food baby right now... My goodness my Kung po Chicken was incredible so yummy 😋 and the rice had so much flavour... Greatly appreciated and recommended 👍👍👍

Ordered for the second time, as first time the food was amazing. Ordered Saturday night 1.30 minute wait. This was fine for a take away with good reviews. The food was barely warm the plastic bag was wet inside were the food was hot but cooled. Nice food but expect it hot.

Pre-ordered birthday meal on line - absolutely gorgeous - food arrived by 5:20pm exactly as the email confirmed - excellent quality, piping hot and absolutely delicious. Would highly recommend and is definitely our new Chinese takeaway of choice. Thank you for the amazing service

The best Chinese food in Parkstone and fast delivery service.

Amazing food & perfect portion sizes. Definitely will order again. The delivery was super quick too which is a bonus.

Amazing 😍 food highly recommend Kung po chicken I've been ordering here a year always taste amazing arrives hot and on time good value

The best Chinese around! Amazing service all round. Cannot fault it. Delivery drivers are always so polite and friendly, same with the staff at the shop!

Made a phone order for delivery, it turned up very quick and it was very hot when it arrived, and I have to say it was very very nice and tasty, this will be where I order from in the future

Nice grilled pork dumplings and very nice satay chicken on skewers with lovely pineapple chunks and white onion, amazing combo but we were very disappointed with the Roast Duck Fried Rice, the meat wasn't fresh at all :( And Chicken with lemon sauce it's of a personal taste, my partner loved it and it was not my thing. We've got free prawn crackers which was nice but tasted not good at all so went straight in the bin and we hate throwing food :( So all in general food experience was quite avarage and I don't honestly think we would have ordered again from that same place.

First time ordering from this place, saw the good reviews on the internet and thought I would give it a try. We decide to pick up as the time was only 20 mins, nice clean shop with lots of nice smell coming out of the kitchen. Nice welcome from the girl on the front desk, food was ready 5 mins later. All the food was very tasty, we had chow mien noodle, king prawns in sweet chilli, smoked chicken and chicken balls, will definitely visit this place again.

Another lovely takeaway from here. Tried the Chicken in White Wine and Garlic sauce, Chicken was soo tender. The service was as usual amazing. Carry on the good work.

Ordered today, for a few of us, I ordered king Prawn with black bean and green pepper. Recieved a sloppy red, yellow, and maybe some green pepper off the top of an under-ripe other pepper, dish with some tightly curled, over cooked prawns. The other food sufficed as they were too hungry not to eat, but they didn't enjoy it. The online ordering was difficult, it kept randomly updating, which meant we missed a large rice. Never again. I did ring but to be honest the offer of receiving more of the same wouldn't have been palatable. If they don't know the flavours by now it's too late.

Wow amazing customer service catering for all needs delicious food and very fast delievery for a weekend would highly recommend 😘 delicious won’t be disappointed

Great food quick service, but I only go for collection as my address confuses delivery drivers

I ordered King prawn fried rice, was piping hot and prawns nice and fresh. My only issue is that every Chinese in the area seems to be using the same rubbish brand of prawns crackers. I don’t know why, but like I said it’s everywhere not just here. Other than that, overall a good Chinese!

I have been using Alex Wok for probably 30 years and have always found the food, service and delivery to be first class. Lately they have started adding a 'small order charge' to deliveries under £20 which is, in my opinion, unacceptable. I have just cancelled an order for this reason and I would imagine Alex Wok will lose around 12 to 15 orders per year for their greed. I'm sure the restaurant will have many reasons for this charge however I see no reason why an order for one person if less than £20 should be penalised in this way.

Wonderful freshly cooked food, great menu with lots of choice. Definitely the best Chinese Takeaway in the area

Nice food, friendly owners. Food at times can be salty depending on the dish. However, my husband thought pranks crackers stale.

Always friendly and food is perfect every time!

Great Chinese. Shame closed on Tuesday

Wow what can i say first time ever ordering from alex wok ,and it wont be the last fast delivery outstanding food and still hot thank you again and keep up your amazing work

I didn't go there! Just parked there! But I do use the delivery service from Alex Wok and have a great Chinese once a month

Hi all !! Am a regular visitor to Poole!! I never use any other Chinese in the area !! Had a problem a few weeks ago not with the company but a rude and obnoxious driver !! Just had a delivery from them and have to say they gave me a discount for the problem and delivered as agreed ,, so would like to say thank you to all at Alex wok !! Thanks Richardhedger

Always a good meal to be had here.

Best oriental take away in Poole

Best Chinese takeaway in Parkstone!

Lovely food again Well done team !! Thanks again Richardhedger early delivery hot tasty and enough for lunch tomorrow!! Don’t need to go anywhere else when on holiday!! R

First time ordering from here as we felt our usual one had declined in standards. We we’re quoted 30 mins wait time and it arrived in 15! Everything was cooked to perfection! Especially the salt and chilli squid! Definitely ordering from here again!

Always good service and dishes 👌🏻

Order a late takeaway with 9 mins to go before shutting...turned up and was handed my takeaway and I've gotta say it was so good,tasty and hot...hit the spot..should have taken foto,s.. apologies. Had Chicken Chow mein and a curry sauce and mixed sweet and Sour balls and they were excellent...Do u deliver to Hamworthy 🥳 I hope so 🙏🥳👍

Can’t fault it !! Best Chinese in the area !! Well done Alex as usual!! Thanks again everything on point and excellent delivery!! Can’t wait for the next one!! Thanks richardhedger

The best Chinese food I have eaten in years - fantastic- keep up the good work 👍

Amazing takeaway the best we have had in a very long time. Didn’t take long to deliver either we don’t live on the doorstep.

First time we have ordered.. lovely vegetarian takeaway...rice a bit over cooked... everything else tasty and great crunchy vegetables.. will use again

First time visiting phoned ahead my order. I was greeted with a smile, my food was ready. It was all hot & so very tasty, especially the mixed vegetables with cashew. Will definitely be back 😀

I always eat from here, and have never had a bad meal, service and delivery are faultless a great eating experience 😋

Best crisp shedded beef best ive ever tested

Food is nice, but recently notice that curry portions and main dishes are getting smaller and price's have gone up, the curry is now served in a small container with large mushrooms and onions taking up most of the already small container leaving less room for the meat and sauce, food always hot and taste nice but not a lot for your money ....

Been looking for a descent chineese for years. Food was awsome. Will be back for sure 😁

Favorite chinese in the area, probably the one place where We always get the the same amazing taste with every order and never been dissapointed.

Not sure if this place is under new management but the meal we’ve just ordered not only arrived over half an hour over the estimated delivery time of 45 minutes but was most certainly nowhere close to the standard of the food of the meal we had delivered just over a month ago!! Won’t be ordering from here again!

Always good food and generous portions.

First time we have used Alex Wok, what a find! Delightful meal, delivered on time, cannot thank you enough.

Great food at a great price with speedy delivery

Excellent service, was told a hour wait which wasn't a problem.Excellent food very tasty would highly recommend.

Great food and service every time

Delicious! Loved every bite. Generous portions.

Professional, friendly, fast and tasty! Always worth an order.

Wow just wow First time visit an won't be the last The food was exceptional, best in town by far! The lamb curry was bangingly tasty an perfect spice level, can be hitter if asked. Lamb was tender an succulent. The special friend rice as asked for no prawn and they accompanied our needs due to allergies. The ribs was awesome and moreish! The sweet an sour sauce was sweet and sour and lovely consistency. The spring rolls was the best I had and I judge all places in chicken balls these was all so the best I have had! Bravo to the chefs and the staff was friendly and very helpful and understanding! Very clean premises and the food didn't take long too cook and was rushed or compromised by trying to be quick Ten out of ten And five stars like the hygiene rating Not to be missed

The only good part about my order was the shredded duck. The rest of my order had no taste to it! Majority of it ended up going in the bin as it was just not nice to eat! The chow mein was so watery, lemon chicken was so bland! sweet chilli chicken again was not nice! The egg fried rice did not taste the way it should and was brown for some reason. I won't be ordering from here again!

I just love their home delivery! There is no contact and I also pick up our takeaway too .

We have recently moved to Poole and were looking forward to our first Chinese meal. I looked at the reviews online along with various menus and finally decided on Alex Wok. The food arrived well within the time specified and was superb. I had salt and spicy ribs...only 2 tiny bones the rest was all meet and there was loads. My wife had the grilled pork dumplings (called wa tip where we come from) she reckons they are the best so far! For mains we ordered chicken chow mein which was also excellent, not at all greasy which is so often a problem.

Food was lovely. Collected the order and they brought it to the car.

Ordered tonight for the first time. Was really good and lady in the phone was very polite and was very good at her job, will be using all the time now, food arrived on time abs good quality

I ordered food at an early hour was told 45 minutes delivery. An hour and 15 minutes later I rang to be told ohhhh we are packing it now could be another 30 minutes they did explain they are busy now but not when I ordered? I spoke to the manager who was not helpful and cancelled my order and refunded my money(I think) but no delivery out of curiosity I rang back to comferm this and was told this is correct please avoid in reflection this is not a very professional organisation

Used Alex wok for many years,always beautiful food and awesome service!

Had a delivery from here for the first time, took one mouthfull of the chicken and realised it was uncooked and still frozen, phoned to complain the owner admitted it was frozen but refused to refund me, visited his shop still after showing him the food he refused to refund me, now off to the environmental health, stay away cheap frozen food

Speedy delivery by cheerful drivers and great food, we visit at least once a month treat.

Good fresh food, polite and always accommodating. Thank you!

exceptional meal for the family great chinese cuisine

Lucky to get a 1 star based on todays experience. We were sent a completely different order and the owner would do nothing about it as they were closing soon. No remorse, no apology and we just have tubs of food that we can't eat. Avoid them with a passion !!!!

Best Chinese food and you don't wait too long for food to be delivered

Good food and generous portion sizes. The guy at the till is also very friendly

We have been very fortunate to have had this incredible family run takeaway provide a staff of 20 and 120 children with the most magnificent feast to celebrate Chinese New Year. The service was outstanding and the food was delicious. Children and staff had a huge smile of their faces and LOVED all the food. We can not thank you enough. Lots of new customers have just been made. Simply incredible!

We have been very fortunate to have had this incredible family runt takeaway provide a staff of 20 and 120 children with the most magnificent feast to celebrate Chinese New Year. The service was outstanding and the food was delicious. Children and staff had a huge smile of their faces and LOVED all the food. We can not thank you enough. Lots of new customers have just been made. Simple incredible!

This is one of the best takeaways in the area, really good quality food, and very friendly staff!!!

Good range of food with fast good quality food

If you are Gluten free give thema miss most boreing food Ever . Never again worthwmoney

Called in for a real quick takeaway in the car. Friendly, quick, hot large portions....perfect! Thanks, when we are passing through we will use you again... I would have no problem recommending...

I wouldn't know, didn't go there.

Amazing food, always delivered warm and on time, tasty and fresh. We have been ordering from them for a year now and their food is fantastic. We have tried many of chinese take aways around the town to compare but this one is unbeatable.

Food is amazing and staff are lovley

Closed for Easter. Back open 25th April says sign on door.

Always amazing food . And sheep prices 100% recommend they do box meals. if you don't want a full meal.. they do crispy chilli beef an egg fried rice in a tub . That's perfect for me the distance size.

Tried a takeaway from here on Saturday. Food was ready as promised when I got there. I had Kung Po and plain Chow Mein with bean sprouts. My wife head set meal for one. Both of us were delighted and will be returning another time.

we have been using alex wok for years...ordered a takeaway at the weekend....we ordered 10 dishes.....most of the dishes were ok apart from two.a chilli sliced beef and a thai chicken curry.the beef was not proper beef but reconstituted and the chicken was not chicken at all but a protein substitute which was slimy and stodgy a bit like squid texture.phoned and complained and the lady said she would talk to her manager.come on Alex Wok this is your reputation on the line ....no short cutting your quality please or we will not be coming back nor will the neighbours.

the best Chinese take away around.

Worst Chinese Ever, Ordered meal for delivery, was told it would be 45 mins , Waited 2 hours , nothing arrived . Rang up twice with no apology. Poor Unprofessional Service ! .

Ordered a meal at 6.45pm for delivery and told it would be 45mins; Waited an hour and a half so rang up to see where my meal was. Was told they were busy and they would be cooking it soon. The meal never turned up at all. Appalling service

Always consistent food hot and tasty.

Super tasty food. SO delighted with all the food in our first order; can't wait to try more dishes. It's so nice to be excited about our Chinese food again - we just switched to Alex Wok after our regular went severely downhill (serving up stodgy tasteless food).AW food is a million times better, and deserves all the high praise - thank you Chef.