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4,0

Based on 357 opinions finded in 1 websites

4.0Ambience4.0Cuisine4.0Price4.0Service
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Nº 295 in 551 in Bedford

Nº 49 of 84 Other cuisines in Bedford

CUSTOMERS TALK ABOUT DISHES WITH.. tapasladycoffeechickenpoachedoldmustcookedbeautifulsteak

Score
OpinionsNoteTripAdvisor3574.0

comment_iconOpinions

I love Albero. We have been here a few times in various combinations, a full family, friends, with and without the dog but always with my mobility scooter. It NEVER causes issue, the staff are gracious and helpful, nothing is too much of a problem for them. I am gluten free and the gf menu is probably one of the broadest I have come across, I LOVE that I have the options on what to eat, plus they can tweak things further if needed. I had the gf lounge burger which was lush, my hubby had the steak frite which was cooked beautifully (especially given it was Saturday, busy, busy). I would say the chips may have been over salted for some, I love salt, but some may pick up on it. The hot chocolate was mountainous and no one was in a hurry to move anyone on. The atmosphere is light and happy, the premises is clean and tidy. The loos are clean too and I can't think of anything else to compliment on! Brilliant.

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Terry B . 2024-04-23

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My daughter won a quiz here and the prize was a nights stay which she gave to us. Room 3 was just a dream. Bath in the room and a shower to die for. Hard decision what to have but had to opt for the bath. The bed was so comfy didn't want to get out. Lovely veiw watching the rowers on the river, just a lovely nights stay to finish off a lovely weekend. Highly recommend

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Claire K . 2024-04-15

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Came in due to the long wait at other restaurants. I gotta say, themes burger were probably the best I’ve ever had. It initially had an hours wait on food but they got it done in 20minutes :). Great serví m r and delicious food!

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Companion25319166827 . 2024-03-28

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This place is just amazing. From checking in to our room with lovely polite, helpful staff, to a cosy sit down drink in a beautiful welcoming lounge. I need to talk about the rooms. The room was beautifully decorated, spotlessly clean with a wonderful view over the river. The bathroom was huge, with a beautiful roll top bath, walk in shower, 2 sinks, 2 mirrors and anything else you could possibly want. We will definitely be saying here again. Thank you to everyone at Albero lounge for an amazing stay.

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Landofcows . 2024-03-17

MORE AT TripAdvisor

Excellent food you cannot fault it. Really nice atmosphere and also family friendly. We will definitely go again. Location is also good too.

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ParvSingh1981 . 2024-03-17

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Just stopped by for a coffee while we were walking round Bedford. Quirky decor and probably at its best when there’s lots of people in there giving it an atmosphere that, unfortunately, was a bit lacking when we were there. In terms of accessibility, there is an entrance that you can wheel in from the square outside but it does have a bit of a lip to it- probably to stop the rain coming in under the door. Another entrance is up a couple of steps to it depends how mobile you are which you choose. The lounge also has an upstairs- not sure if this has lift access or not. The coffee was OK and the toasted tea cake was really chunky (big enough to need more than a couple of small portions of butter!)

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Fat C . 2024-03-04

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Ordered Rose’s chicken truffle cause, according to what written in the menu, it was delicious. It actually was. I just didn’t find any chicken. Literally 5 little pieces of shredded chicken. If you want mushroom and potatoes, then go for it but do not expect to find any chicken.

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Simone F . 2024-03-03

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Called in here Sunday for lunch ideal comfy seats & roomy however one of the most annoying things are the number of yapping dogs, I can appreciate a lounge bar for allowing dogs but there is a limit when they are left to run round & then sit on the armchair's. The food was tasty with generous portions albeit we did have to wait 3/4 hour from ordering it to being served. The reason for the many dogs may have been due to the fact it was Sunday, we have been during the week & it’s totally different a much more pleasant atmosphere.

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Eatforlife1 . 2024-02-11

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Frozen square chips with ketchup on top are not patatas bravas. The other tapas items were clearly reheats. Staff were pleasant enough. Won’t be returning

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LittleFinbar . 2024-01-10

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You know when you just want to find somewhere just to kick back on a sofa, drink some great beer, read a good book and eat some delicious tapas??....well, the Albero Lounge has all of that, and brilliant staff to complete the experience. The 3-dish tapas is a great way to experience lots of great flavours without feeling like you've been exposed to a US-sized monster main course that many restaurants serve (quantity over quality etc). Couple that to some great IPAs, then you've got somewhere where you can spend a while enjoying social time with friends or quality time with a good book!

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PinkyR . 2023-12-21

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My partner and I went to Albero Lounge mid week. He ordered the falafel platter, which was delicious. I tried to order bang bang cauliflower but they didn’t have it, then they were out of the cauliflower curry. I switched to the vegan BLT (described as bacon, lettuce and sliced tomato on toasted bread with garlic mayo) and fries. What arrived was 2 pieces of white bread stuffed with vegan bits. The waitress asked if it was okay and said she’d take it back to the kitchen to see if they could fix it. It arrived back with a splodge of mayo. I asked if I could have the bread toasted and tomato and lettuce. She took it away again and the manager brought it back with some cubes of tomato added and explained that it couldn’t be toasted. We ended up laughing because I’ve worked as a waitress and my partner is a former chef so we understood that the wait staff were just dealing with a difficult chef. She offered me fries for free but I already had some, then soup but then they were out of that, so she just refunded me. I came home and made some cheese on TOAST. Albero Lounge need to stock properly but the kitchen need some training evidently on customer skills and working in the service industry.

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LouiseW B . 2023-12-10

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Awful. Food a rrived cold. When flagged up it was reheated not recooked with the thinnest slice of black pudding, never seen a slice so thin!!! Do not recommend and will not return!

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iz j . 2023-12-03

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Our room was stunning, very clean and comfortable. Has a huge bath in the room, decorated beautifully, will definitely be booking again. There's multi story parking very close by, great location. 10/10

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Sammy T . 2023-11-26

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What a great venue. I came here for the first time yesterday, 15th November, around lunch time . The atmosphere, was really welcoming. The location and vibe of this place is both unique and beautiful, and the staff were amazing. The place seemed quite busy when I came, but there was still a few seats left and the coffee here is delicious! Add to that the customer service, where the staff here seemed very helpful and, very pleasant. There were three girls working on my visit, and all three worked exceptionally well as a team!, delivering food and drinks to the customers and, engaging with their customers throughout! Will definitely use again, and highly recommend it to anyone...

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reliantr . 2023-11-16

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We went for an evening dinner here last week. There’s been a change in management and they’re trying to raise the, already good , standards . We had a nasi goreng with fried egg on top and their Goan lamb curry, both were really delicious and the goreng seems to be an improvement on what we’d had last time we’d ordered it. We also had a sticky toffee pudding and their chocolate brownie puddings which were also great. We will be back !!

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richardw12 . 2023-10-31

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I came in on a Monday with my partner and we’ve been here a few times and it’s been pretty good , but today there were two girls and the one behind the bar was standing on her phone the whole time and we didn’t...

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faer2023 . 2023-10-16

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We always enjoy visiting the lounge chain of café bars. The outside seating at the Bedford branch was particularly pleasant as it overlooks the river. We enjoyed two flat whites, which cost £6.60.

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LauraDaveJames . 2023-09-12

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Lovely staff and atmosphere. The food was nice and good value. Tapas selection was a nice option. Definitely returning

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B6053YMnicolaf . 2023-09-10

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Unexpected Treat found when having an evening walk. Popped in here for the first time and had a lovely meal. Flatbreads are an absolute treat with friendly staff! Will be back

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Loraine999 . 2023-08-30

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Went to the Alberto with my family and had a nice lunch. Not too busy, compared to other places nearby. Food good and the service was also good.

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Kyrano-Tracy . 2023-08-08

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Never been here before but decided to try for breakfast, lovely choice on menu, we had lounge eggs with spinach and mushrooms very tasty, I would of like my muffin toasted more but that’s my preference, perfect eggs! We definitely return one day.

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vanmoll . 2023-07-30

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We’ve been to this Lounge many times but today’s visit was really disappointing for many reasons (some minor, some really quite major). We had breakfast/brunch, there were few people in so no real reason for confusion on orders, but from 3 items, one drink was...

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674fionah . 2023-07-22

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Perfect food, quickly served. The chilli was amazing! Friendly staff, dog friendly. People will possibly complain that you can't book but the fact that it's busy tells you why. Superb!

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EdDickson5178 . 2023-07-21

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Have been here several times as it is in a good location and a wide variety of international cuisines- something for everyone! However good wait times are very high- took 40 minutes to an hour for 3 burger meals. Soft drinks aren’t very reasonable-£2.95 for...

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Shaan U . 2023-07-06

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A massive disappointment. Food was poor - example - 4 of us ordered the mozzarella and tomato panini - they arrived with very small portions of processed (cooking) mozzarella and no tomato. No explanation until we asked and were told that that had run out...

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Sue H . 2023-07-02

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My biryani - second choice as the venue had run out of flatbread for my first option- contained a largish dead fly, cooked in the rice. I showed it to the staff, who immediately arranged a refund of my total bill, £26, and offered also...

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markzealey . 2023-07-02

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Breakfast/Brunch service, pleasant staff, however, cutlery was handled with bare hands/fingers on the tips of forks and knives, knowing food handlers' hands, hands could have been in contact with who knows beforehand. baked beans were served in badly chipped enamel miniature cups and the food...

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T C . 2023-06-02

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A smaller premises than most of the Lounge chain that we have visited. The conversion from a school is interesting, but not anything like as spacious as the others. This one seems to be non-typical as it does accommodation, the wifi log-in refers to Heineken,...

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RichardTauber . 2023-05-20

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Great service, amazing food, lovely atmosphere. Used QR code for ordering, both food and drink were delivered promptly by friendly staff. I had the Smokey Joe and partner had the bacon cheeseburger - both burgers were delicious.

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amych2109 . 2023-04-30

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Ate here with Mrs C and a relative, coffees were ok, food was decent, two had soup and bread and I had hummus and flatbreads, all tasty. Like the eclectic decor and its setting by the river is very pleasant

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lincolnhatter . 2023-04-20

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It was good to be able to order using the app especially as we were seated upstairs and the service was quick. The food was good and would recommend another visit

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JCM2501 . 2023-03-26

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The cocktails were tasty and strong, nice atmosphere. Only negatives were that they are expensive (no offers) and it was way too hot sitting there.

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elljaneyy . 2023-03-12

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The ambience is so lovely and beautiful. Quite Instagramable I must say :) Veg food options are less, but even with less choices the food is very tasty and has good portions. Slightly bit expensive I feel. Good service. Its definitely a value for money.

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571bhavnas . 2023-03-01

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We went for lunch and had a lovely meal and coffee, the food and service was good. Sadly though, we used the QR code to order and pay, but despite ticking the ‘I fine want to receive marketing emails’ I have received 5 already, we...

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service-just-service . 2023-02-27

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Went here for lunch and what a delight. Greeted warmly by a lovely girl, service was quick and easy. The food was just delicious. The waitress checked if all was well, which we thought was very caring. All in all a lovely experience. We'll be...

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X3489ASJillM . 2022-11-12

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Beautiful bedroom in a beautiful location staff warm and friendly. Definetly worth every penny and.more. cannot rate this property highly enough and will be.coming back

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Andy B . 2022-11-04

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We have visited quite a few Lounge restaurants and this is up there with them. The downstairs is a bit hap hazard, however the upstairs is bright and spacious. The menu has been revised with existing items getting a price increase. Service was friendly and...

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Charles B . 2022-10-18

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Dogs are very welcome here, both inside and out. Good selection of hot and cold food and drinks and a very pleasant setting adjacent to the River Great Ouse.

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I9317NIbilld . 2022-08-08

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Went this morning for a breakfast (lounge fry) this morning, with my partner. Very friendly reception, but food not even lukewarm. Offered to replace, but we didn’t have time, as we had plans after. Then offered free coffee, so we were refunded for the coffees....

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Samnurse70 . 2022-08-07

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Great place with lots of food choices. The meal we had was delicious and the service is exceptional!

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Ginnypearl . 2022-08-02

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Manager let people push in front of us when we were waiting for a table for ages. Awful, sat with our baby. Rude ladies got served and staff couldn't care less.

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cathymQ853DB . 2022-07-31

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I visited on Friday 28th July 2022 to meet up with old school friends. We had a fabulous meal but unfortunately straight after I became extremely unwell. Apologies to anyone who witnessed this. The manager (Jack) and staff were brilliant. An ambulance was called and...

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elliewJ5232HQ . 2022-07-31

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We’d been here before for a 11am breakfast and it was outstandingly good. So back we went and I couldn’t resist having the same. So what’s the difference between a 10.30am breakfast and a 2pm one? Answer. It looked like the 2pm brekkie had been...

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Iamtheblueboy . 2022-07-06

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Terribly slow service made me regret going. Never again. We waited more than 25 minutes just for 2 coffees.

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_peterrsk . 2022-06-26

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First time there never been before. My food sat on the pass for ages while everyone else ate. Our friend over from USA ended up sick from the incredibly “fishy tasting” fish finger sandwich. Like.. very sick

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Katja H . 2022-05-16

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A lovely space with a good variety of food choices including GF and Vegan. Took my parents as they both had dietary issues but both found plenty of options. There's always a good atmosphere and the service and staff are really good. Have not had...

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demandac . 2022-04-25

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Came for lunch with friends. Service good, food lovely and nice atmosphere, but PLEASE get some more comfortable chairs to sit at outside. With Summer coming we love to go here for lunch and sit outside but the chairs are SO uncomfortable to sit at....

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GabyEngland . 2022-04-03

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It is one of the most amazing atmospheres the decor, the location, the art work but I will never return to the Albero Lounge. In my humble opinion the staff let this place down. The service leaves much to be desired. I ordered the Steak...

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eddiee453 . 2022-03-27

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Love this place and usually bring friends over and never have issues. Today however was very disappointing 😞 main reason is the attitude of the “general manager” J**h. We came and asked if we can have a table outside and we were told by J**h...

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Sebzstar . 2022-03-27

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Staff were really friendly and helpful. Love the fact that they had an entire vegan menu that’s separate from the main. Food was delicious and cocktails were lovely too. Only things not to like are that they don’t take bookings and also that we had...

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caoimheb47 . 2022-03-20

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Never been to this place before and was amazed by the food out table all had different dishes and the quantity of food was superb, I had the buttermilk chicken and it was to die for, took my partner there for breakfast he was very...

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karen l . 2022-03-13

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Delicious plant base burger Nice atmosphere, so relaxing dogs are allowed which is great because there aren’t lots of places in Bedford that allow dogs in the premises

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Ramona R . 2022-02-07

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The eclectic style and the retro-inspired decoration make it a cosy place. There are also a number of separate areas in which different convivial atmospheres are distributed. The staff is attentive and the food is pretty good, especially the burgers.

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Ana A . 2022-02-06

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Great service, good food, good value for money, the service was excellent. Choice of food was great. Cant fault the place

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marklU9419BM . 2022-01-04

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Made a visit to this place a the weekend. Although it states on the website that you don’t need to book , I would advise it as it was very busy early afternoon. Good food, good atmosphere and reasonable prices. Good menu selection and caters...

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Platt65 . 2021-11-24

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A great choice of food and drinks. We choose many different tapas dishes all which were delicious! The food and wine arrived very quickly and no need to book or queue even on a Friday night. Our waiter was very friendly and easy to chat...

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CatherineJennie . 2021-10-15

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So we came out today to celebrate my sisters birthday. She has been before and quite liked it so this was her choice to come here again. What better place to celebrate an occasion then somewhere that has made an impact on you to choose...

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730mandeepg . 2021-10-10

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Food is delicious and they have a good variety. What I love the most is the ambiance and that they are dog friendly so you can just bring your pooch along. Friendly staff. My partner and I love their virgin piña colada, weekend guilty pleasure!!!!...

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Malundra . 2021-09-25

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lovely atmosphere great with mobile ordering love the quirky pictures on the walls and the dim candles in the evening. vegan burger AMAZING love that they do cocktails and vegan options…..salad could have been a little more interesting especially for a vegan. Partner had salmon...

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Emily B . 2021-09-23

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Visited here today as one of the best places in Bedford Town. It was obvious that the staff were under pressure and they were struggling. However they were still friendly and cheerful. I had to re-order as they had run out of my first choice....

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290jennym . 2021-09-19

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Brilliant stay, you were so helpful letting us check in early so we could change for a wedding. Rooms were lovely, big and bed so comfortable. Breakfast was very tasty and so much choice. We wish we had been staying longer would definitely come again.

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Tricia1612014 . 2021-08-30

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Lovely place, good social distancing between tables, and ordering online on your phone is super easy. Staff were really friendly and the food arrived quickly. Great place to grab lunch or dinner. I've only ever been for lunch so I don't know what the atmosphere...

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lizzyw762 . 2021-08-27

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For the meal I had breadcrumb chicken with fries. The chicken was a little tough but the fries were nice. The service was ordered online and came quickly. The restaurant has a nice atmosphere and is a good place to have a meal

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Bagginson . 2021-08-21

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We recently visited here (not our first visit), and were pleased to find that social distancing and hygiene were still being actively enforced. We did wait at the door to be seated for around 10-15 minutes whilst they weren't overly busy. We did have staff...

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Vacation715509 . 2021-08-13

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We always have a good experience here. The service is great and the food excellent. We both had the burgers, mine was halloumi which is often difficult to get right but it was very tasty.

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Y7249GOfrancescat . 2021-08-11

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Visited with my partner, tuesday evening around 7pm, ordered the tapas which was amazing, would highly recommend

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ness2580 . 2021-08-11

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As always, I had a lovely time at Albero Lounge. My boyfriend and I hadn’t been to Albero since before COVID, so we weren’t aware of the restaurants safety protocols, but a member of staff who greeted us at the door went through the rules...

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ellaporcelli212 . 2021-08-04

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Went here with my girlfriend and is very much one of those places where you can sit there and spend all day at. The use of ordering via phone is always a big plus as it means you can choose when you want to eat...

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Mynardjr . 2021-07-12

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I highly recommend you try the Albero Lounge for breakfast/brunch. My wife and I were very impressed with the service, which was fast, friendly and helpful. The atmosphere also was very pleasant and welcoming and the toilets were spotless. The menu clearly had a Mediterranean...

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StuartShuker1975 . 2021-06-27

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Food and drink were both good. Only thing I did not like was that we were seated next to the bathroom. Other than that it was a good experience

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Thorne5692 . 2021-06-24

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Gutted as Im a regular here but came here today for lunch with my daughter, over half of the outside tables were empty, we waited about 10 minutes for someone to approach us to seat us and the only words she said were it’s going...

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marinab494 . 2021-06-08

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We had a lovely time in Albero, paired with the great atmosphere and service. The food was delicious and would definitely come in again in the near future.

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LucyHem95 . 2021-05-28

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Came here for drinks with friends. Good to be out drinking again. Good atmosphere and cocktails! Definitely recommend

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Joshcox567 . 2021-05-22

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The Albero Lounge is fabulous with great value food and a fine pint of Moretti! Fantastic staff who are impeccably mannered and hard working. Many thanks

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chriswjw . 2021-05-18

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Been here for lunch a few times, Good food, friendly Staff but chairs so uncomfortable to sit on, sorry. Can't wait until we can go back inside.

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GabyEngland . 2021-05-10

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Food was burnt, bland and just not very nice, service was very slow... drinks took ages and just really not a pleasant visit. Do not go for dinner here! If you asked me...

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T9903WUlouisd . 2020-12-18

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Arrived with my four housemates, sat at table all ordered and it took about an hour for the food to arrive at all different times. The food was over cooked and burned, we showed the waitress and complained she simply said ‘okay’. We then were told we couldn’t order any more drinks even though we had a lot of food still on the table which didn’t make any sense to us. Will not return absolutely not impressed.Completely down hill since last time I visited.

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V9042ANkellyr . 2020-12-18

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Visited Albero Lounge today with family and the setting was lovely. Greeted by a polite lady at the front, who explained in's and outs due to Covid. However, sat down and ordered the food via online, only problem was that they were out of Decaf Coffee, but never the less, the waitress came straight over to inform me, I was a little gutted as I was looking forward to my Cappuccino, but ordered Hot Chocolate instead, and so glad I did, it was perfect! Food then came over, it was beautifully presented and piping hot!!! I ordered the Bombay Sweet Potato & Lentil curry, nom nom nom, it was delicious!! Highly recommend this dish. All the staff were lovely and helpful. Thank you. :) Definitely due another visit.

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166siant . 2020-12-08

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We come to Alberto lounge occasionally, can’t go too often cos it’s quite far away from where we live. However the few times we have been we’re always wowed by how much quality they have on there vegan menu, really well considered and realised menu. Lovely atmosphere and great service, Luke who sat us down and came to check out that our food was ok was really professional had great mannerisms. Would recommend this place to anyone. Vegan hot dog was outrageously good, honestly fully slapped, I’ve attached a picture of the naughty dog in question, now I’m gunna finish it.

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402kitm . 2020-12-06

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We came in this week after lockdown lifted. We were met at the door by Josh, who explained everything to us (we've been before but if course things have changed!). Once we were seated Josh brought our drinks to the table - lovely cheerful service, we'll definitely be back!

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beckyireland43 . 2020-12-06

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I would highly recommend this place to anyone food is excellent and the staff are very friendly and helpful 10 out of 10... ⭐⭐⭐⭐⭐

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andycM4133JG . 2020-12-05

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Albero lounge is a quirky restaurant that feels exactly like a lounge; It’s spacious and comfortable! There is a huge array of Vegetarian, Vegan and Gluten Free options that include brunch, lunch, afternoon tea and evening meals. It’s a great place for coming out for a few drinks too!The staff are lovely and always do what they can to help. I come here often and I will continue to come all the time. Superb restaurant!

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cherith_g_janes . 2020-12-02

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My sister and I went the day before the second lockdown. We weren't disappointed, the food was freshly prepared and really tasty. Brilliant staff were so helpful and friendly, what more could we ask for?

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ladywholunches05 . 2020-11-10

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We discovered the lounge after lockdown 1. The food is brilliant but what stands out here are the wonderful and friendly staff. Great cleanliness and COVID systems in place. The breakfast is superb for both meat eaters and veggies.

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shilstar . 2020-11-04

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So we were looking for somewhere to stay local for a weekend break away from the kids.We took a punt on booking blind and last minute. I have to say our stay has been amazing. Lavish bedroom with a view over the river.Staff have been really friendly and a breakfast from heaven.I can’t really see anyone wanting more.Very reasonably priced too.

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Hairylipsquid . 2020-11-01

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On the rare one off of not having children we visited for drinks and tapas. Lovely food and brilliant cocktails. The covid Procedure was easy to follow. Luke provided excellent customer service and even let me borrow an umbrella as it was tipping down! Lovely atmosphere. Thanks guys and girls

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berniif . 2020-10-31

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Just came in for a few cocktails and had josh serve us, he was so happy and friendly and talked me through the menu, which was great for my first night out since lock down. Thanks, definitely going to visit again

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georgiawrayxx . 2020-10-30

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Ventured in for breakfast, sad to say it wasn’t very good at all. I opted for a full English, but all of the ingredients I thought were of poor quality. Everything had a slight chemical taste to it too. Can’t fault the staff at all, they were all very pleasant and accommodating but the food was a let down.

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JMT19822 . 2020-10-26

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We had a lovely meal and drinks, looked after wonderfully by Josh. We felt Covid safe with staff wearing masks at all times. We did struggle with the app as we are old ladies and were helped with table service. The food was good, well cooked and presented. The Churros were super. Service was at times a little slow but that was ok as the staff were working hard, table service takes up more time and we were not in any hurry. All in all I was pleasantly surprised by a lovely venue and food, will definitely be visiting again.

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Liz6700 . 2020-10-22

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If the highlight of a restaurant is the decoration.. something's wrong. Wouldn't recommend tapas. Also, the app to order crash everyone you try to pay.

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JBF_94 . 2020-10-17

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Food and staff are always great. The app that we have to order by on these times is appalling and will keep crashing when ordering. We have never managed to place the order first time round it takes us at least 2 times to manage it. This does tend to put me off going if I’m the only responsible adult.Please sort the app out properly

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wifecarermum . 2020-10-15

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Food can be a little slow, but man is it worth the wait! As a vegetarian, it can be hard to find really delicious, filling food. Alberto lounge delivers every time! I actually had an unsuccessful date here and didn’t want to come back, but I just couldn’t resist the food! Highly recommend if you have the time!

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slester19 . 2020-10-15

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Me and my partner stayed the weekend just gone and I will 100% be going again and recommending this place! We stayed in room 3 which was beautifully decorated as well as the entire place. Great atmosphere, customer service and the food & drink was spot on everytime! We couldnt thank alex & naisha enough for waiting on us and making our anniversary extra special with a complimentary bottle of bubble and great cocktail skills! Looking foward to visiting again, would highly recommend!

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237cydneyp . 2020-10-12

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Lady with purple hair quite comfortable to be very rude to us, we only asked a question to clarify what the meal comprised of (a bowl of squid came on the same plate as a vegan breakfast!) sounds boring, it is boring.. but i was astonished at the attitude, we are all needing to be kinder and more considerate of each other, Albero lounge staff need to be careful not to let their standards slip. Food wasn't great...all round disappointment

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872linf . 2020-10-11

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We have visited many times with no problems but today I was DISGUSTED!!!!! by the HYGIENE STANDARDS!!!!!! in this restaurant.when we arrived the door was open for ventilation. We were asked to wear a mask and use an app to order which in these times of Covid is sensible and acceptable. We ordered a latte and a hot chocolate which was served quickly. The chap on the door was very friendly and wore a MASK!!!!! but was pulling it down when he spoke to anyone making it INEFFECTIVE!!!!! The door which was open for ventilation was closed by him.The cup which the latte came in had LIPSTICK!!!!! on the rim so I informed a waitress who apologised and brought a fresh one. When I mentioned this to the chap on the door he said it was ok because the dishwasher sanitised everything. I asked him if they checked crockery after it came out of the dishwasher he said they didn’t have time. I asked him if he had been on a food hygiene course and said he had. I doubt this because he would have known dishwashers don’t SANITISE !!!! they clean. In these dangerous times of COVID!!!!! I would request the management train the staff on FOOD HYGIENE!!!!!!

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Dacuk . 2020-10-10

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A friend told me about Albero Lounge because I was looking for somewhere to do my work outside of my home. Firstly, the actual space is gorgeous and set by the river. Secondly, the COVID-19 precautions and track and trace are perfectly in place, every employee wearing face masks, and instructions to the customers on how to order are very clear (really simple if you have a smartphone - scan a QPR code and the menu and ordering options pop up). The service was excellent, the place was very clean and the menu itself is diverse with many options (they also have vegan and gluten-free menus). Oh, and if you like Bloody Marys, this is the place to have one! So good!! I highly recommend Albero Lounge!!!

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gabibarry . 2020-10-06

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Great full English breakfast well cooked and presented freshly squeezed orange juice very friendly staff in pleasant waterside setting

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TomR2154 . 2020-09-29

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Came here for a bite to eat with family and it was delicious with great service. I had the vegan hot dog and I highly recommend it!

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caoimheb47 . 2020-09-27

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Treated my mum for breakfast at the Albero lounge ,never been before , lovely chap helped us with covid procedure, and then we choose our table, after an issue with ordering On the app Jen was very helpful and came to take our order, we had 2 standard breakfasts , sausage , bacon, hash browns, toast egg, beans, tomato, mushrooms. Followed by hot chocolate! Relaxing atmosphere and lovely hot food ! Would definitely recommend and we can’t wait to return.

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rachelm937 . 2020-09-25

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As a local, I’m a regular to the Albero Lounge in Bedford so I know that the recent processes are quite a departure from the norm for the team there. But they’ve managed it in a clear and safe way, with great customer service but without any compromise on their food quality. It’s a place I feel very safe. Not to mention as a pescatarian who is gluten and dairy free, I can still eat great food!

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sarahlD9037GK . 2020-09-24

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