Based on 1.677 opinions finded in 3 websites
Based on 1.677 opinions finded in 3 websites
Nº 173 in 421 in Elmbridge
Opinions
Amazing I got a free cup of tea and hot chocolate amazing service!!
Daisy . 2024-11-09
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Came for anniversary lunch and was amazing food and service was superb from amazing" LEN," definitely recommend it
Veronica Gomez . 2024-11-03
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Excellent location on the River Thames. Professional staff with friendly atmosphere.
Debbie Ventham . 2024-11-03
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Helped a friend celebrate a big birthday here and had a great time. The food was excellent, we were a large party and everyone's steaks were cooked to order. Charming and hard working staff. Highly recommended
Barbara Strachan . 2024-10-19
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Bit difficult, I went there after a funeral and the room we were in was a bit hot and gloomy. Otherwise it was pleasant enough and the rest of the establishment is really nice. I spent some time outside on the veranda cooling down and the views are great. I can imagine it gets busy in the summertime.
Luis Brazofuerte . 2024-10-19
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Not great. A party of 2, 1 dish was missed from the order and when enquired the first time I was told 10 minutes to then asked again 20 minutes later when the waiter said it will be 5 minutes (waited another 15 minutes) to be told to eat my food alone as it won't be replaced. Sauces served twice with hair on it and overall very poor service. Great location for drinks, don't eat here, you'll be disappointed.
Sebastiana Spano . 2024-10-02
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Beautiful views of the riverside, reasonably priced for such a great atmosphere. Staff go above and beyond
Zach Daynes . 2024-10-02
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Didn't like the prawns.apart from that all good 👍
wag . 2024-09-26
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I didn't eat. The staff were attentive and efficient.
David Llanwarne . 2024-09-21
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What a disappointment - went for a late Sunday roast, asked for beef and was told ‘let me just check if we have any left’. A plate arrived with two slices of cold, dark, hardened and super dry beef which was inedible. There was no Yorkshire pudding. The young lad serving was clearly not able to deal with my dissatisfaction so I asked him to speak to his manager. The plate was replaced and it was clear that a new joint had been prepared begging the question how long had those last 2 pieces been standing around for. The meal was not great, nor was it hot, we were not asked whether we wanted any sauces and had to request this once I managed to alert a waiter. The service was slow despite only 3 tables inside the restaurant being occupied. The pub has the perfect location on the river and yet inside it was dark and impersonal with no atmosphere. The manager at the desk who checked us in was abrupt and seemed to be rushing around a lot of the time. I was told that my dish would be taken off the bill but when asking for the bill it had not been, however this was corrected immediately and I appreciated this. I’d would not have a roast here again.
Kathleen Greenwood . 2024-09-18
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Lovely pub/restaurant right in the river. Great place to stop off.
Nikki Rouse . 2024-09-09
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Lovely food with amazing service from Angel Definitely coming back recommended for everyone
Eva Garland . 2024-09-06
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Amazing food lovely staff always friendly and looking after us specially Angel and Aaron
Brenda Batchelor . 2024-09-06
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tall and handsome barman served me , believe his name was dylan
Dylan Williams . 2024-09-02
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I've had multiple great experiences here, I love the location on the river. I love the food I personally enjoy the diablo pizza and the dirty burger, staff is friendly and have treated me really well.
Charles Loughrey . 2024-09-02
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Even the beautiful bucolic views across the Thames to Bushy Park were not enough to save the dire offerings from this popular run of the mill pub diner. On the pumps a limited selection of middle of the road beers, in the kitchen, something else again. "It's company policy to serve our beef well done," was the platitude when having to send back what, in another catalogue, would have served better on the bottom of a pair of Oxford brogues. But should we be surprised? Tied houses, mediocre food, high prices are increasingly the norm in this sector where taking a family for Sunday lunch is akin to burning £20 notes in an autumn bonfire for little return other than wood smoke. Maybe the turn of the seasons will see some improvement but I won't be holding my breath
najma Lindner . 2024-09-01
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Visited here with my partner, lovely decking over looking the water but drinks took 20 minutes to arrive, food was extortionately priced for the quality. The table next to us was serviced multiples whilst we had empty plates, after 40 minutes of no service we had to go to the bar to pay ourselves which was a shame as we would have liked another drink.
Molly Mynn . 2024-08-25
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Great pub with a lovely terrace overlooking the river - sit outside if you can! I had the sea bass which was delicious; plenty of other tasty lighter dishes too like their panzanella salad which is just what you need on a hot day ☀️ Young wait staff seemed a little flustered but were quick, attentive and accommodating. The pub is effectively only accessible by stairs: there are a few tables that can be accessed by going around the side of the building but these do not have table service!
Jessica Macfarlane . 2024-08-20
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Staff lovely but overstretched; hard to locate! Food alas so average. Chewy burger meat. Pizza leathery. Not a great meal. Outside of pub/ restaurant so tired and tatty. Really sad to see this pub fading!
Carolyn Peirce . 2024-08-20
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The food was very average, service was slow & the only reason it warrants 3 stars is due to its location by the river. So much more could have been done to improve the restaurant and experience it offers its clients.
RonSila Howes . 2024-08-16
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Wonderful riverside location, we sat on the Upper Deck with table service. Service was excellent - friendly professional staff who knew their stuff and cared about doing a great job. Food was delicious. All in all a great experience.
Gabrielle Lee . 2024-08-15
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Location, location, location. Staff friendly too, shame about the Doom bar, but hey ho, can't have it all I suppose.
danny o'brien . 2024-08-10
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Our waiter was Uros. He was friendly and helpful. The food was well presented and tasted delicious. Lovely pub in a beautiful setting right on the Thames.
Elaine Noble . 2024-08-07
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Service was attentive, food lovely and live singer/ musician was talented .
Julian Hunt . 2024-08-03
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Perfect place for some nice food and drinks !
Milan Petkovic . 2024-08-02
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We had a tremendous lunch at the Albany! All starters and mains arrived promptly, and we’re all delicious. Compliments to the chef and the staff who made our day!
Ben Miethke . 2024-08-02
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An absolute stunning day out, with service out the top drawer and exceptional quality of food - will be back soon
Mike Kietzmann . 2024-08-02
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We waited a long time The environment could be better arranged
Vytis Lisauskas . 2024-08-01
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went here on a Tuesday night with my friends, It took them 30 minutes to ask for our drinks which was asked by a boy who looked like he was about to run off whilst we were ordering. They then took another 20 minutes to bring out bottled drinks, but they did put that on the house, which was nice of them. Our food was really nice and the view was amazing, but the overall service was terrible. Everyone was in a rush And no tables were cleaned so it looked like a mess. I’ll waiter eventually said sorry in the end, but just feel like he could’ve been a bit happier. I do feel for the team as they could’ve been shortstaffed, but even a sorry throughout the meal would have been nice. We also ordered another drink, which then again took another 20 minutes for one solo drink and we heard them making it 20 minutes after ordering (it was super quiet so no one else was ordering drinks). It’s a real shame because I really like this pub
Katie Elizabeth . 2024-07-31
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Fantastic lunch today! The weather really helped and the view and location were incredible!!!!
Julia Wallace . 2024-07-31
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I reached the place kayaking in the river. I ordered the scallops. The plate was expensive, tiny and they mixed the scallops with pork belly!! It was disgusting! Nothing else to eat for a pescatarian who needed to return to the water quickly to return the kayak. Food took 25 minutes to come. No vegetarian food. Just a thought for those who are planning on eating there while on a trip to the river.
Livia Carvalho . 2024-07-30
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Fabulous location and great service from Angel. Rotisserie chicken was dried and not good but everything else was very good. Chicken was removed from bill.
Georgina Owens . 2024-07-27
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Good selection of beers & wine the food that was provided at an event was excellent
david dalley . 2024-07-27
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Best pub on the river. The music outside was magic
eoinmccarthy . 2024-07-26
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Very nice dishes and perfect hospitality. Angel did very well for us!! We enjoyed👍
Tomoko Aoyagi . 2024-07-24
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Fantastic bar on the river just lovely
Pat Dunne . 2024-07-22
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A great meal and Angel was first class !
Justin Suter . 2024-07-19
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Very tasty food, great service and beautiful river view - perfect combination for a nice lunch.
Peter Hidvegi . 2024-07-19
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Waited a long time, far too few staff. One girl who tried her best, but couldn't make up for the incompetence of the rest. Nice place to sit, though
Monique Bicknese . 2024-07-18
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Very welcoming. Great service and amazing food
Mandy Dooley . 2024-07-18
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Amazing view with beautiful food special shout to max and Angel very good service Amazing food
Marcin Plecinski . 2024-07-12
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Food was lovely beautiful view amazing service from Angel our waiter
Maggie Bullett . 2024-07-11
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Beautiful view amazing food recommend to everyone really good service from Angel
Alessandra Brackenbury . 2024-07-11
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Angel wonderful attentive service, amazing view lovely food
Vasanthi Symmons . 2024-07-11
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A beautiful pub located right on the Thames. Absolutely fantastic waitresses and a special mention to Max, the manager who has been very hospitable, kind and generous. Fantastic food (the pork belly & scallops are a must), great selection of alcoholic beverages, variety of children’s meals, lovely views outside where you can eat & drink. I certainly will be a regular there! Thank you again.
Aran Süleyman . 2024-07-09
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The food was okay, small portions. The service was quite poor, waited over 20 minutes for dessert, and had to ask twice for it. Waitresses were arguing between themselves, which doesn't create a nice atmosphere to be.
Andrea Stewart . 2024-07-07
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Shocking service. Stood at the bar for ten minutes before being served. Multiple staff walking past ignoring. Needs a shake up and improved management.
Matt Norman . 2024-07-06
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Wonderful venue, good food and friendly service
Omar Khan . 2024-07-06
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Visited on a very rainy Friday. Great lunch before taking the ferry to Hampton Court. We liked it so much, we got the boat back for dinner...😁
Stephen Hemmings . 2024-07-06
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Great food, good service, and not a half bad live band
Molly Bretton . 2024-07-06
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Beautifull view amazing food and amazing service from Angel
Cheryl Fouladi-greaves . 2024-07-04
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Ladies toilets were disgusting!!!
Sue Patrick . 2024-06-30
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Very nice food and lovely location,looking over the river Thames
Ruth Wise . 2024-06-29
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Angel the waiter was so friendly and helpful - great views, food and experience!
Lindsay Watson . 2024-06-29
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Lovely evening, food was great. Service was awesome and felt very welcome. Felt extra special from the out waiter Angel who went above and beyond. 👍🏻
chris andrew . 2024-06-29
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Great night! Lovely waiter Angel. 100% coming back!
Lilly Carpenter . 2024-06-29
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Angel was a great, amazing view
Carel Stassen . 2024-06-28
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Awesome location, great food and even better service from our excellent server Angel!
jack stones . 2024-06-28
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Been to this pub many times but Angel is such a fabulous friendly staff . Highly recommend :) 5 Stars
Elma Etemadian . 2024-06-28
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Angel has been wonderful in looking after us. Great place.
Raya Wexler . 2024-06-28
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Great place and amazing food with beautiful views of the river overlooking at Hampton Palace.
Anna Turner . 2024-06-26
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Megan and len were amazing. I really enjoyed the service.
Angel Santos . 2024-06-25
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The Albany, located right by the Thames, is an absolute delight. With stunning river views and a beautiful garden, it's the perfect spot to relax. The food is excellent, and the drink selection is top-notch. The atmosphere is warm and welcoming, thanks to the friendly staff. I highly recommend The Albany to everyone—it's a true riverside gem!
Bartosz Kłos . 2024-06-25
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Service impeccable, food Delish! Gorgeous river views ☀️
Megan Thomas . 2024-06-25
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Really disappointed with the food that was priced way too high. Tables filthy, service slow and bad. Will most definitely not visit this establishment again
Louis Coetzee . 2024-06-23
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A real turnaround from our last visit long ago. Food has improved greatly. Excellent customer service. Shout out to Angel who was friendly efficient and attentive without being intrusive.
Jan Baker . 2024-06-22
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Lovely food, ambience and service from Angel, who even put up with my (self assessed as brilliant) jokes.
Rayan Jawad . 2024-06-22
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Excellent place to hang out by the river and enjoy great selection of foods and drinks.
Aleksandar Ristic . 2024-06-22
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Honestly the best pub I’ve been to, great service make sure to ask for Megan, Len and Lauren. Rum and coke on tap.
David Mcken . 2024-06-21
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Had an amazing experience at the Albany - tucked in a resident area but has amazing views over river Thames and overlooking Hampton court gardens . Food was good and the outdoor seating is perfect for a nice weather. Nice place to go out with friends and family. Definitely returning back when around this area.
P. G. . 2024-06-16
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Had a lovely time at the restaurant today for Father’s Day. Food was tasty and service was fab, staff were brilliant and helpful especially Angel, he was great! Would recommend.
Imogen Wallis . 2024-06-16
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Good food, great setting, good service by Angel our waiter.
A Stewart . 2024-06-16
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Had a really lovely experience at The Albany this weekend. Lovely friendly atmosphere. Service was brilliant and a special thanks to Angel for being awesome 🙌 and the food was brilliant! I will be back again x
Melissa Bates . 2024-06-16
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Great place to eat and drink with a nice view. Friendly staff, especially the kind gentleman Angel, who was very polite and professional. I definitely recommend the place to everyone for Father's Day.
HobGoblin . 2024-06-16
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Excellent environment, friendly service, great menu choices and really decent food and at affordable prices. Great service from Angel, thank you
Valentina Georgieva . 2024-06-16
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Excellent food and service. Angels service was outstanding throughout the entire stay!! Definitely coming back
Khaled El-Hussein . 2024-06-16
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Angel our waiter was excellent!
richard broome . 2024-06-14
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Thank you so much Angel you were amazing and made us feel so special . We will come back . Thank you
Philippe Buron . 2024-06-14
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Angel was amazing in taking care of us. Thank you. Food is always lovely too.
Sára Székely . 2024-06-03
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Amazing place to spend time with friens or family,clean ,cozy and staff is very welcome ,especially Angel Bulgarian guy Thanks for great service,Angel Regards Maria and Magdalena
Марія Добрич . 2024-06-02
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Really nice meal and extremely good service from angel. Top quality hospitality and a positive uplifting attitude! Look forward to coming again!
Peter Arnold . 2024-06-01
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It was our first time in the pub we recently just moved in the area, the food was lovely we hade wonderful burgers and lovely wine recommended by the waiter Angel. He made sure that the food will arrive on time he gave us the best service ever!!! I recommend to everyone to try the burgers they are banging, we will definitely come back again lovely pub
Leo leo . 2024-05-31
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Great roasted food and espresso martini with the mini dessert
A Z . 2024-05-26
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Love this place. It's never too busy which is nice
Tim O'Donnell . 2024-05-25
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There was a boat race on the Thames and the atmosphere was cheerful and it was crowded outside
Kim Teh . 2024-05-22
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Nice pub, good location. Customer service was excellent with very friendly staff. In terms of ordering: Ordered 4 items on the food menu. One came after 10 minutes of ordering, the remaining three took an additional 40 minutes. Food was okay, nothing special. For the price and the type of establishment, its below expectations. Lastly, and most importantly, the Guinness was atrocious, still drank, but not great.
Terry Phillips . 2024-05-20
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This is a lovely riverside pub Our visit coincided with Thames Ditton's regatta, so very busy and a great atmosphere We had some food from the bar menu, which was excellent All the staff were friendly and professional. Didn't try the restaurant inside, but it looked lovely. Thanks to the Albany team for a great afternoon.
David Fraser . 2024-05-19
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Food was lovely, staff were helpful. But the music was too loud and a alarm went off for about 15 mins during the meal.
Rich s . 2024-05-18
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Food was lovely, although I couldn't see any rice noodles in my noodle duck salad and no chocolate in my chocolate creme brulee. Staff were very good and it was a relaxing lunch I would visit again
Pat Ryan-Bell . 2024-05-15
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Went a couple of days ago and ended up staying much longer than expected. The singer was really extremely good, and the atmosphere was fantastic, people were shouting for more and more. A very great evening, will definitely go again.
J J . 2024-05-13
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Quiet pricey but worth it for the tranquil views aiding a very relaxed Sunday afternoon Roast dinner by the river.
Lisa Diggins . 2024-05-13
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The food was delicious and not overpriced. We sat outside and the view was lovely. Staff were attentive and really friendly.
Chloe Docchar . 2024-05-13
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Beautiful location next to river tucked away down a quiet road. Food was very tasty. Eleni and Lauren were great hosts.
Luke Luke (Luke1988) . 2024-05-11
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Waited one hour yesterday for very dry meega portion of food, which gave me an upset tummy. Plus having to listen to a singer recking classic songs. A really bad evening. Never again!!
Chris Allen . 2024-05-11
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Nice location by the river for drinks, but the food is overpriced and pretty poor
Rob H . 2024-05-05
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Went for a quick pint with the lads. Ended up having a full 3 course meal thanks to Jess who was very convincing in recommending we go for the chef specials . Think she needs a promotion or bonus of some sort.
Jake Ebersohn . 2024-05-03
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Me and some friends came in today for lunch and were served by the lovely Jess, she made us feel welcome and was really friendly. Will definitely be returning!
Sophie . 2024-05-03
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I am a regular customer for the Albany and have recently turned vegan, I had noticed that they had only 1 vegan option on the menu as well as a salad. I was quite disappointed. The service was amazing as always but I wasn’t able to have the fries as they weren’t vegan themselves. Unfortunately my next visit won’t be anytime soon, until they add more vegan options to the menu.
Helen Chesterman . 2024-05-02
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Len is incredible - so friendly and accommodating. Wonderful views - can’t wait to visit again!
Elizabeth Ashworth . 2024-04-30
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We really enjoyed our Sunday Lunch. Everything was delicious and staff were very friendly
Helen Ford . 2024-04-30
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I'm really surprised by some of the previous reviews but looking at the dates, they were some time ago. I went for lunch with a friend in July 2024 and was so impressed with the food and very friendly service, I returned with my husband for lunch. We really enjoyed it and would return again.