Based on 1.704 opinions finded in 3 websites
Based on 1.704 opinions finded in 3 websites
Nº 170 in 421 in Elmbridge
Opinions
We had a really lovely family meal at The Albany. Jake was looking after our table and he couldn't have been friendlier or more helpful. He recommended the lamb which was on the specials menu, and he was spot on. It was delicious. All the meals were - fish and chips, roast beef and my 4 year old had tomato pasta. It's not a negative comment, just a bit of feedback that might be helpful for some visitors - my son's pasta had some really tasty spinach in it but I don't think many young children would eat spinach so perhaps peas/carrots/sweetcorn would be a safer bet. It was easily taken out and I enjoyed munching on it so it wasn't wasted. Thank you and we will be back!
Louise Moss . 2025-01-15
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Service for our group was chaotic. Group meal was very good if arrived 'eccentrically'. Previous visit as a couple was spoilt by order being forgotten! Were not charged for meal when did arrive. UPDATE: Back again on 10/1/25 with another group and this time service was well organised (4 stars at least), with pre-order properly planned and plenty of serving staff.
Paul P . 2025-01-14
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Eleni provided excellent service, delivering the perfect balance of attentiveness during a busy Sunday lunch period. She recommended the roast lamb (special) which was superb as was the Sunday roast trio!
Edward W . 2025-01-05
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We booked for sunday lunch here. Booking was easy to do online. The table waa nice and big and the restaurant was busy with a good atmosphere. Service was good with the waiting staff being very attentive. Our food was delicious with some of us ordering various roasts. The desserts were also delicious. We couldn't fault the food or the service. I would definitely recommend eating here.
Genevieve Farrance . 2024-12-31
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Cosy place with nice ambiance and food and service
harshavardhan reddy . 2024-12-25
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Excellent Service. The food was excellent
Ndubueze Anyaegbuna . 2024-12-25
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Came on Christmas Day and the food was great, plus our server Jake was amazing!
Lottie Griffiths . 2024-12-25
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Amazing waitress called Eleni! Beautiful atmosphere and the most amazing food! Lovely, lovely meal and would 100% recommend.
Holly Mehta . 2024-12-24
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Served by Jake. Friendly, helpful young man who made our visit more special. A credit to the company.
Philip Forder . 2024-12-24
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We enjoyed a lovely family celebration on Christmas Eve and Eleni was incredibly welcoming & efficient - will definitely come back. Merry Christmas!
Nicky Mehta . 2024-12-24
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Staff were very courteous, the food was superb and the pub easy to find with the added bonus of car parking!
Dom de Lord . 2024-12-23
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Jake was a great waiter and roast was amazing! Plus Doom Bar on tap which makes it even better!
Brock White . 2024-12-22
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Lovely meal, warm environment, attentive service from Jake. We will return.
Mary Richardson . 2024-12-18
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A very nice pre-xmas meal. Jake was so attentive and provide stellar service
Will Chetwynd-Stapylton . 2024-12-16
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Went for a family lunch on an early Saturday sitting. Food was nice, but quite pricy. Good quality though. Have been here at other times, and although busy it has a great atmosphere in hot / sunny days.
Alan Pavett . 2024-12-16
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The service (Jake) was fantastic and the location is lovely with a large car park. The new veggie wellington roast however is not a patch on the previous fig nut roast. Great puddings.
Vicky Banks . 2024-12-15
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Really good roast beef and Yorkshire lunch. Service was fine, thanks Jake. Nice location by the river.
Tim Banks . 2024-12-15
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Good all round experience. Well served by Jake
Trevor Chorn . 2024-12-15
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Brilliant. Thanks to Jake and Max.
Angela Scrutton . 2024-12-07
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Excellent Christmas meal with attentive service from Jake
Vivienne Abel . 2024-12-07
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Really good group Xmas lunch today
Helen L . 2024-12-07
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Great service, good and atmosphere
Laurian McLaren . 2024-12-07
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Large group went for lunch to celebrate my Mum’s 91st birthday. Had consistently excellent service from ALL the staff but particularly our waitress Eleni. It seemed nothing was too much trouble. She was charming, professional and prompt. Best service I’ve had for a while. We all agreed. The food was delicious. Between us we ate various dishes from the menu and everyone was very happy. The atmosphere was friendly and convivial, without being too loud. Would highly recommend.
Sue Pearce . 2024-12-05
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Had a lovely dinner, really nice place and Jake was amazing. Thanks so much!
L . 2024-12-05
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The Albany was great as usual. Rich menu with plenty to choose from both for kids and adults. Jake was superb in serving our table. Thank you
Yasemin Bulut . 2024-12-01
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Len & Jake were fantastic, great service and such a fab roast. Would come again!
Jessica jarrold . 2024-12-01
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Gorgeous Sunday Roast. Beef was cooked to perfection. Service was great from Jake, would recommend
Jenny Reynolds . 2024-12-01
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We haven't been to the Albany for a while and tried it again today and it was amazing. Jake and Len and all of the staff could not have been more attentive to us and my children and the Sunday roast was excellent. We will be back soon. Thank you team!
Maria Sarris . 2024-12-01
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Only 3 stars for food as I’m veggie, excited to see aubergine lasagne on menu but they had run out so opted for pizza but told they had no pizza based so ended up having a dish I wouldn’t normally have chosen (plant burger). Also food was served on cold plates. On the plus side our waitress, Eleni, was fantastic, super friendly and helpful and lovely atmosphere too.
Keran Evans . 2024-11-30
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Wonderful pub! Had a great time:)
Alice Fry . 2024-11-26
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Stunning hidden location on the river opposite Hampton Court. Food and service is excellent.
jane atkinson . 2024-11-24
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Lovely Sunday lunch and lovely waiter Jake was very kind and helpful ! 10/10 🤘
Ellie Shoebridge . 2024-11-24
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Great service from Jake and lovely food, thank you very much! We will be back
Debbie Sanctum . 2024-11-24
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Food was great, our server Eleni was amazing so thanks for a super afternoon.
Jeremy Davies . 2024-11-22
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Amazing I got a free cup of tea and hot chocolate amazing service!!
Daisy . 2024-11-09
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Came for anniversary lunch and was amazing food and service was superb from amazing" LEN," definitely recommend it
Veronica G . 2024-11-03
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Excellent location on the River Thames. Professional staff with friendly atmosphere.
Debbie Ventham . 2024-11-03
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Helped a friend celebrate a big birthday here and had a great time. The food was excellent, we were a large party and everyone's steaks were cooked to order. Charming and hard working staff. Highly recommended
Barbara Strachan . 2024-10-19
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Bit difficult, I went there after a funeral and the room we were in was a bit hot and gloomy. Otherwise it was pleasant enough and the rest of the establishment is really nice. I spent some time outside on the veranda cooling down and the views are great. I can imagine it gets busy in the summertime.
Luis Brazofuerte . 2024-10-19
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Beautiful views of the riverside, reasonably priced for such a great atmosphere. Staff go above and beyond
Zach Daynes . 2024-10-02
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Not great. A party of 2, 1 dish was missed from the order and when enquired the first time I was told 10 minutes to then asked again 20 minutes later when the waiter said it will be 5 minutes (waited another 15 minutes) to be told to eat my food alone as it won't be replaced. Sauces served twice with hair on it and overall very poor service. Great location for drinks, don't eat here, you'll be disappointed.
Sebastiana Spano . 2024-10-02
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Didn't like the prawns.apart from that all good 👍
wag . 2024-09-26
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I didn't eat. The staff were attentive and efficient.
David Llanwarne . 2024-09-21
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What a disappointment - went for a late Sunday roast, asked for beef and was told ‘let me just check if we have any left’. A plate arrived with two slices of cold, dark, hardened and super dry beef which was inedible. There was no Yorkshire pudding. The young lad serving was clearly not able to deal with my dissatisfaction so I asked him to speak to his manager. The plate was replaced and it was clear that a new joint had been prepared begging the question how long had those last 2 pieces been standing around for. The meal was not great, nor was it hot, we were not asked whether we wanted any sauces and had to request this once I managed to alert a waiter. The service was slow despite only 3 tables inside the restaurant being occupied. The pub has the perfect location on the river and yet inside it was dark and impersonal with no atmosphere. The manager at the desk who checked us in was abrupt and seemed to be rushing around a lot of the time. I was told that my dish would be taken off the bill but when asking for the bill it had not been, however this was corrected immediately and I appreciated this. I’d would not have a roast here again.
Kathleen Greenwood . 2024-09-18
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Lovely pub/restaurant right in the river. Great place to stop off.
Nikki Rouse . 2024-09-09
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Amazing food lovely staff always friendly and looking after us specially Angel and Aaron
Brenda Batchelor . 2024-09-06
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Lovely food with amazing service from Angel Definitely coming back recommended for everyone
Eva Garland . 2024-09-06
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I've had multiple great experiences here, I love the location on the river. I love the food I personally enjoy the diablo pizza and the dirty burger, staff is friendly and have treated me really well.
Charles Loughrey . 2024-09-02
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tall and handsome barman served me , believe his name was dylan
Dylan Williams . 2024-09-02
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Even the beautiful bucolic views across the Thames to Bushy Park were not enough to save the dire offerings from this popular run of the mill pub diner. On the pumps a limited selection of middle of the road beers, in the kitchen, something else again. "It's company policy to serve our beef well done," was the platitude when having to send back what, in another catalogue, would have served better on the bottom of a pair of Oxford brogues. But should we be surprised? Tied houses, mediocre food, high prices are increasingly the norm in this sector where taking a family for Sunday lunch is akin to burning £20 notes in an autumn bonfire for little return other than wood smoke. Maybe the turn of the seasons will see some improvement but I won't be holding my breath
najma Lindner . 2024-09-01
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Visited here with my partner, lovely decking over looking the water but drinks took 20 minutes to arrive, food was extortionately priced for the quality. The table next to us was serviced multiples whilst we had empty plates, after 40 minutes of no service we had to go to the bar to pay ourselves which was a shame as we would have liked another drink.
Molly Mynn . 2024-08-25
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Staff lovely but overstretched; hard to locate! Food alas so average. Chewy burger meat. Pizza leathery. Not a great meal. Outside of pub/ restaurant so tired and tatty. Really sad to see this pub fading!
Carolyn Peirce . 2024-08-20
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Great pub with a lovely terrace overlooking the river - sit outside if you can! I had the sea bass which was delicious; plenty of other tasty lighter dishes too like their panzanella salad which is just what you need on a hot day ☀️ Young wait staff seemed a little flustered but were quick, attentive and accommodating. The pub is effectively only accessible by stairs: there are a few tables that can be accessed by going around the side of the building but these do not have table service!
Jessica Macfarlane . 2024-08-20
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The food was very average, service was slow & the only reason it warrants 3 stars is due to its location by the river. So much more could have been done to improve the restaurant and experience it offers its clients.
RonSila Howes . 2024-08-16
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Wonderful riverside location, we sat on the Upper Deck with table service. Service was excellent - friendly professional staff who knew their stuff and cared about doing a great job. Food was delicious. All in all a great experience.
Gabrielle Lee . 2024-08-15
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Location, location, location. Staff friendly too, shame about the Doom bar, but hey ho, can't have it all I suppose.
danny o'brien . 2024-08-10
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Our waiter was Uros. He was friendly and helpful. The food was well presented and tasted delicious. Lovely pub in a beautiful setting right on the Thames.
Elaine Noble . 2024-08-07
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Service was attentive, food lovely and live singer/ musician was talented .
Julian Hunt . 2024-08-03
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Perfect place for some nice food and drinks !
Milan Petkovic . 2024-08-02
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We had a tremendous lunch at the Albany! All starters and mains arrived promptly, and we’re all delicious. Compliments to the chef and the staff who made our day!
Ben Miethke . 2024-08-02
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An absolute stunning day out, with service out the top drawer and exceptional quality of food - will be back soon
Mike Kietzmann . 2024-08-02
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We waited a long time The environment could be better arranged
Vytis Lisauskas . 2024-08-01
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went here on a Tuesday night with my friends, It took them 30 minutes to ask for our drinks which was asked by a boy who looked like he was about to run off whilst we were ordering. They then took another 20 minutes to bring out bottled drinks, but they did put that on the house, which was nice of them. Our food was really nice and the view was amazing, but the overall service was terrible. Everyone was in a rush And no tables were cleaned so it looked like a mess. I’ll waiter eventually said sorry in the end, but just feel like he could’ve been a bit happier. I do feel for the team as they could’ve been shortstaffed, but even a sorry throughout the meal would have been nice. We also ordered another drink, which then again took another 20 minutes for one solo drink and we heard them making it 20 minutes after ordering (it was super quiet so no one else was ordering drinks). It’s a real shame because I really like this pub
Katie Elizabeth . 2024-07-31
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Fantastic lunch today! The weather really helped and the view and location were incredible!!!!
Julia Wallace . 2024-07-31
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I reached the place kayaking in the river. I ordered the scallops. The plate was expensive, tiny and they mixed the scallops with pork belly!! It was disgusting! Nothing else to eat for a pescatarian who needed to return to the water quickly to return the kayak. Food took 25 minutes to come. No vegetarian food. Just a thought for those who are planning on eating there while on a trip to the river.
Livia Carvalho . 2024-07-30
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Fabulous location and great service from Angel. Rotisserie chicken was dried and not good but everything else was very good. Chicken was removed from bill.
Georgina Owens . 2024-07-27
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Good selection of beers & wine the food that was provided at an event was excellent
david dalley . 2024-07-27
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Best pub on the river. The music outside was magic
eoinmccarthy . 2024-07-26
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Very nice dishes and perfect hospitality. Angel did very well for us!! We enjoyed👍
Tomoko Aoyagi . 2024-07-24
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Fantastic bar on the river just lovely
Pat Dunne . 2024-07-22
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Very tasty food, great service and beautiful river view - perfect combination for a nice lunch.
Peter Hidvegi . 2024-07-19
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A great meal and Angel was first class !
Justin Suter . 2024-07-19
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Very welcoming. Great service and amazing food
Mandy Dooley . 2024-07-18
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Waited a long time, far too few staff. One girl who tried her best, but couldn't make up for the incompetence of the rest. Nice place to sit, though
Monique Bicknese . 2024-07-18
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Amazing view with beautiful food special shout to max and Angel very good service Amazing food
Marcin Plecinski . 2024-07-12
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Food was lovely beautiful view amazing service from Angel our waiter
Maggie Bullett . 2024-07-11
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Angel wonderful attentive service, amazing view lovely food
Vasanthi Symmons . 2024-07-11
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Beautiful view amazing food recommend to everyone really good service from Angel
Alessandra Brackenbury . 2024-07-11
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A beautiful pub located right on the Thames. Absolutely fantastic waitresses and a special mention to Max, the manager who has been very hospitable, kind and generous. Fantastic food (the pork belly & scallops are a must), great selection of alcoholic beverages, variety of children’s meals, lovely views outside where you can eat & drink. I certainly will be a regular there! Thank you again.
Aran Süleyman . 2024-07-09
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The food was okay, small portions. The service was quite poor, waited over 20 minutes for dessert, and had to ask twice for it. Waitresses were arguing between themselves, which doesn't create a nice atmosphere to be.
Andrea Stewart . 2024-07-07
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Shocking service. Stood at the bar for ten minutes before being served. Multiple staff walking past ignoring. Needs a shake up and improved management.
Matt Norman . 2024-07-06
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Great food, good service, and not a half bad live band
Molly Bretton . 2024-07-06
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Visited on a very rainy Friday. Great lunch before taking the ferry to Hampton Court. We liked it so much, we got the boat back for dinner...😁
Stephen Hemmings . 2024-07-06
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Wonderful venue, good food and friendly service
Omar Khan . 2024-07-06
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Beautifull view amazing food and amazing service from Angel
Cheryl Fouladi-greaves . 2024-07-04
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Ladies toilets were disgusting!!!
Sue Patrick . 2024-06-30
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Great night! Lovely waiter Angel. 100% coming back!
Lilly Carpenter . 2024-06-29
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Lovely evening, food was great. Service was awesome and felt very welcome. Felt extra special from the out waiter Angel who went above and beyond. 👍🏻
chris andrew . 2024-06-29
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Angel the waiter was so friendly and helpful - great views, food and experience!
Lindsay Watson . 2024-06-29
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Very nice food and lovely location,looking over the river Thames
Ruth Wise . 2024-06-29
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Angel was a great, amazing view
Carel Stassen . 2024-06-28
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Awesome location, great food and even better service from our excellent server Angel!
jack stones . 2024-06-28
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Been to this pub many times but Angel is such a fabulous friendly staff . Highly recommend :) 5 Stars
Elma Etemadian . 2024-06-28
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Angel has been wonderful in looking after us. Great place.
Raya Wexler . 2024-06-28
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Great place and amazing food with beautiful views of the river overlooking at Hampton Palace.
Anna Turner . 2024-06-26
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Service impeccable, food Delish! Gorgeous river views ☀️
Megan Thomas . 2024-06-25
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Megan and len were amazing. I really enjoyed the service.
Angel Santos . 2024-06-25
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The Albany, located right by the Thames, is an absolute delight. With stunning river views and a beautiful garden, it's the perfect spot to relax. The food is excellent, and the drink selection is top-notch. The atmosphere is warm and welcoming, thanks to the friendly staff. I highly recommend The Albany to everyone—it's a true riverside gem!
Bartosz Kłos . 2024-06-25
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Really disappointed with the food that was priced way too high. Tables filthy, service slow and bad. Will most definitely not visit this establishment again
Louis Coetzee . 2024-06-23
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Excellent place to hang out by the river and enjoy great selection of foods and drinks.
Aleksandar Ristic . 2024-06-22
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