Based on 1.772 opinions finded in 3 websites
Based on 1.772 opinions finded in 3 websites
Nº 177 in 421 in Elmbridge
Opinions
Very cool place. Nice staff and delicious food.
Kaтерина Aлимова . 2025-06-07
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Very very nice atmosphere! Thanks to Joel for looking after us, stupendous guy!, will be back! Parfait was superrrrr good! 🤝🏻
Callum rowley . 2025-06-07
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The place itself is beautiful and the service was great. Lovely atmosphere and good food, would definitely recommend.
Sophie . 2025-06-07
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Best experience ever! Len was the best waitress I’ve ever had
Aneet V . 2025-06-07
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Went with the family, Callim was a fantastic server, very swell and admirable guy. Service and food were excellent, especially the parfait, top tier parfait, will be coming again.
Joel Sykes . 2025-06-07
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Amazing setting, brilliant food but the service is what makes it all come together. Will be coming back here often. Len served us and she made the difference, top notch service.
Shaun McKinney . 2025-06-06
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It was alright, nice view of the thames
Rob Hawes . 2025-06-06
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the food was delicious also the staff were very friendly and helpful everything came out in good timing
Angel Craze . 2025-06-02
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Had a really great time there. the service was great and very attentive. Food and drink were quick to come out, and we overall had an amazing day out. Have been here multiple times and enjoyed each time
Charles Loughrey . 2025-06-02
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River view is perfect. If you come here, you should drink only! Foods are awful. I ordered dirty burger and beef crouquettes, but unfortunately they were so bad. You prefer drinks only. In addition toilets was so dirty and there were no napkins.
Burcu Sarıkaya Ateş . 2025-05-26
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Fab service and food. Coming again soon.
Phillip Lyndon . 2025-05-25
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nice food and friendly staff,highly recommended
Edwin HK . 2025-05-19
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Visited the Albany last Friday ( 16/05/25 ) we chose the lunchtime set menu but were disappointed with the standard of food. We had to seat ourselves as there were no staff available when we arrived for our booking, service was slow and we were not offered a wine list and consequently were surprised at the price of an average bottle of Pinot Grigio when we got the bill. We found the whole experience very underwhelming and although the interior of the pub is very stylish, the ladies & gents toilets left a lot to be desired from a cleanliness point of view.
Anthony Bickell . 2025-05-18
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Waiter had a bad day.. asked us for our order three times and still brought the wrong dish to the table
Tony Edwards . 2025-05-15
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We didn't have a reservation but since we we arrived early evening we managed to get a table, it soon filled up around us. We chose inside as it was quite blowy out on the terrace, but it did look lovely out there by the water. Staff were pleasant enough though looked a little harassed even before it got busy. They did not seem to have any sense of humour when we tried chatting to them while ordering, which was a shame. The food itself was lovely, well cooked and well presented. That and the drinks were a little slow to come out but was worth the wait. We mostly had the fish dishes and everything tasted fresh. The reason I've marked the place down is the toilets. They were abysmal. The rest of the place looks clean, well decorated, very upmarket, but the toilets are disgrace. They need an overhaul/upgrade and a deep clean!
chrish . 2025-05-14
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Super friendly staff! Thank you Joe
liz gwynne . 2025-05-12
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Great food and great service, Len was a great host and Joel was a great server
aaron kastelic . 2025-05-11
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Len was a great host and Joel was very friendly and knowledgable. Would definitely recommend to anyone
Harry Coll . 2025-05-11
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Great service from Len and Joel, great views and amazing food.
Joseph Hood . 2025-05-11
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Len was a great host and Joel was a wonderful server.
Wiliam Donegan . 2025-05-11
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I really liked this place. The setting is beautiful, by the river. It has different outdoor areas for all tastes; for me, the lower deck - informal and just by the water - really stands out. If you want a terrace a little bit more formal, the upper deck is great. The food was good, much better than the average pub food (we had pork belly and salmon), but I have to say that the burgers and pizzas didn't look good - we didn't taste them. The menu offers a wide range of options; it's more like a restaurant menu than a pub menu. But the service wasn't good, and we weren't the only ones suffering the consequences; several tables around us were in the same situation, waiting far too long for the food and experiencing mistaken orders. Even so, our waitress, Lucie, did her very best to mitigate the problems. I have to recognize that we were enjoying the place and had plenty of time, so waiting one hour for the food wasn't such an awful experience. In conclusion, I loved the place; the setting and the food deserved 5 stars, but the service was pretty bad.
Pedro Torres . 2025-05-11
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Louise was the perfect was the perfect Server - with 100% attention to detail. Food arrived quickly and was absolutely lovely - good choice on the menu and drinks. A great night out.
Lisa Cross . 2025-05-08
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Food was delicious, served by Joel - very friendly. Will be coming again!
Izzy Taylor-Barkley . 2025-05-05
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Really nice get together for my dad’s 86th birthday . He enjoyed himself a lot Our server was Lucie She was so good. Super friendly and fun and professional and went the extra mile to ensure dad got a birthday song and candle! Very much appreciated by us all Only negatives is is very noisy and difficult to hear each other speak as was so busy ( which is a great sign) and we did have cold fries that were changed quickly then came back hot but not fully cooked Lovely food otherwise
Debi Francis . 2025-05-05
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Exceptionally average. The service and welcome we got was almost as frosty as the temperature, multiple staff walked past us as we were waiting to order and ignored us, the food was ok, we had roasts, the beef was dry, very well done and lacked any moisture to make a good roast succulent and considering we ordered at noon it seems odd. This dish tasted and looked like beef that’s been pre sliced and is a day or two old, the parsnip was barely cooked through and the gravy was salty, the roast potatoes were good that being said. Some very average wines on the wine list that are super over priced circa £40-£50+ for bottles like the Ned or Cloudy Bay. Whispering Angel is almost £20 a 250ml glass - the full bottle you can buy for £22. These small things wouldn’t matter as much if the atmosphere was a bit more inviting but the staff comes across like they don’t care if you ever return; unfriendly and ignore you. One younger chap was the only one who was helpful on service. There are other places locally that make you feel like they value your custom, we decided we would much rather overspend at one of the other places. It’s a shame as the views and location are great.
T K . 2025-05-04
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Came for some drinks for my birthday and it was brilliant. The team were helpful and efficient. The food was prompt and yummy. The wonderful Len had amazing communication prior to us coming and everything was very straight forward and well organised. Thank you to the Albany team!
Amy longden-rogers . 2025-05-03
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Fab setting attentive service lovely food great atmosphere
Emily Kirwan . 2025-05-02
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Staff especially Em were very pleasant and friendly delivering with a prompt service . Would definently visit the Albany again ! Beautiful views of the River glorious x
philomena cassidy . 2025-05-02
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Really fantastic staff and great food. Special shout out to our waitress Lucie who could not have been better. Will come again to try one of the roasts which looked delicious!
Justine Feliciano . 2025-04-30
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The food was good and mostly well done, the service was friendly. I'll be taking my wife there soon
Ian Brown . 2025-04-30
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Great pub great food. Dogs are welcome, staff very helpful and friendly. Definitely one of the best in the area.
steven tuttlebury . 2025-04-28
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We have been to The Albany a number of times and the food has always been very good. We most recently visited for Easter Lunch today and were blown away by the service from Lucie. From the off she was really friendly and accomodating. Nothing was too much trouble and she was brilliant with my three year old. A true credit to the team.
Damien Berry . 2025-04-20
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Lovely Easter lunch! Great food and Lucie made the whole experience warm and welcoming! Thank you as always.
Ilaria Magagnoli . 2025-04-20
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Hannah, was simply incredible host! We loved the ambience, food and most importantly warm welcome from the team, especially Hannah! We will surely visit again!
Ananya Sanyal . 2025-04-18
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Had a Sunday roast Good food, friendly staff. Would eat here again On the river so great if you want to watch the world drift by
Nigel Bannon . 2025-04-18
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brilliant service, lovely staff member called lucie really made me feel welcomed, would come back again
ruby pritchard . 2025-04-15
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Had a lovely sunny afternoon drink by the river. It was my first trip out after knee surgery and wasn’t sure how accessible it would be for me. Parking was good and there’s lots of ramps. Our server Len was amazing! She made sure we had a good accessible table for me and looked after us all.
Lois Jenner . 2025-04-14
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Love this place. Such a lovely setting and great food. Kids absolutely love watching all the activity on the river. And great service, thanks Jake!
Senel Beaney . 2025-04-13
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Very poor service and food. We were waiting to be seated for an unacceptably long time, as staff walked past without any kind of acknowledgment. The waiting time for our food was also unacceptable, and the food itself was poor, including a ‘medium rare’ steak which was close to raw and practically inedible. Nice views of the river though…
Nick Gale . 2025-04-12
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Came here for lunch with my grandparents. They're usually so picky, but absolutely loved everything they ate especially the fish and chips. And our server Lucie was an absolute gem (their words). Couldn't stop raving about how nice she was, which again is uncommon for them.
Finn Jackson . 2025-04-12
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We were simply refused to be served any food because they did not have enough food for the whole weekend. It was 7:38pm on a Saturday and the restaurant was almost empty.
Andrey Kolosov . 2025-04-12
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Len and Lucy were great, lovely atmosphere, great service and such good food!
Emily Hurse . 2025-04-12
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Fantastic service and food - thank you Lucy, gorgeous venue by the river and fabulous margaritas made by Len. Will definitely be back
B Hamer . 2025-04-12
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Amazing service and food. Len made me a spicy margarita which wasn’t on the menu and it was delicious. Both Lucy and Len went above and beyond. Thank you !
Ella Hallpike . 2025-04-12
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Such a lovely evening great food and great cocktails will defo be back!
Style My View . 2025-04-12
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Had a great lunch. Service was awesome - very professional and helpful. Full knowledge of the menu (which sounds basic but not often known). I would definitely go back. Credit to Len and Lucie who looked after us. Thank you.
Graham . 2025-04-07
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Despite arriving an hour late for our reservation, we were found two tables for 10 people and and had good food and attentive service from Angel & Jake. Well priced food in a great riverside location.
Hill House . 2025-04-06
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The Albany in Thames Dutton, close to Hampton Court (on the south side of the river though), what a wonderful pub! (Also a restaurant). It is exceptional, hidden away in a residential area at the end of a domestic street. Then it hits you, a magnificent Hostelry, perched on the edge of the Thames. Wonderful, a fine offering of keg beers along with a couple of cask ales. These are brilliantly served by Len, one of the team. A superb place to have a drink and a meal in the spring or any other time of the year. Well done to the whole team at The Albany!! X
Dai Tree . 2025-04-05
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Great location, but unfortunately, the food leaves much to be desired even for a pub menu! If you’re just looking for a nice view, it might work, but don’t go expecting much more.
Stephen William . 2025-03-31
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Terrible service. 3 hours to get 3 courses on their Mother’s Day menu. The manager was rude and incompetent. The food was ok but the staff are all over the place as the manager doesn’t know what he’s doing
Mike Godliman . 2025-03-30
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Had a lovely meal today despite it obviously being very busy. We experienced a small delay, but the staff managed it very well and were still attentative and polite throughout - Lucie was a star 😊
Nicola Boundary . 2025-03-30
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Had a lovely time, there were a few delays due to being extremely busy for Mother’s Day, however staff managed the situation exceptionally well.
CallumB181 . 2025-03-30
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Went for the Bottomless Bubbles, lovely weather, well with the money. Angel made the best drinks! Denys recommended the best food! Highly recommend to anyone looking for a great bottomless meal. Loved it!
Callista May . 2025-03-29
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Amazing food, incredible drinks, superb service, spectacular atmosphere. Dennis was the greatest server ever and Angel served out drinks to perfection
Calum Main . 2025-03-29
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Jake was amazing!!! The gravy trick blew my mind
Richard Nockles . 2025-03-24
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Albany is amazing - food, vibe. But really amazing was service - Jake our waiter was incredible - in his suggestions, HOW he served us, his openness and friendliness. But also others - a woman who served us one round of wine and Kostia who brought us food. But Jake is our top and we ordered so much more just because of his excellent service
Lera Zujeva . 2025-03-23
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Really good food and wonderful service from Jake!
Oliver Scanlon . 2025-03-23
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This is one of our favourite places to eat locally and it didn't disappoint. We were sad, as too cold, on the evening we last visited not to be able to sit outside on the beautiful terrace but want to "thank" Jake and Max who looked after us, for going above and beyond to make it a truly special evening. Half our party were Vegetarian but this did not present a problem. Jane and Max were most attentive. Service was quick, efficient and friendly.. All our guests had a great night !!
Sara Butterfield . 2025-03-22
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Went for a drink on Sunday lunchtime as the weather was good. Really shabby on the lower terrace outside. Tables and chairs not laid out properly, peeling paintwork, only 1 out of 4 patio heaters were working, considering how nice this pub is inside the outside is a real let down. The weather is picking up and the views of the river are lovely. You're really missing a trick
Caroline L . 2025-03-17
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Lovely meal with kids - great service by Jake! Would highly recommend 😊
Andy Becca . 2025-03-17
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Len and the team delivered amazing service from the start when we phoned up. My mother-in-law is disabled and we wanted to check they had facilities for disabled access. Len reserved us a table next to the ramped entrance, advised us where to park and opened the door for her to enter. Her service was amazing and really made our experience more enjoyable. We would return just to be served by Len!
Alice Perry . 2025-03-16
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We had a tremendous lunch at the Albany! All starters and mains arrived promptly, and we’re all delicious. Compliments to the chef and the staff who made our day!
Ben Miethke . 2025-03-15
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We really enjoyed our meal at The Albany, great atmosphere and amazing food, we all had the trio of roasts and it was fantastic. Service was great too, we felt well looked after. Overall a great experience.
Michael Stockwell . 2025-03-12
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I intended to have a beer, finish my work on my laptop and leave. But Len recommended a stake which was really yummy and got me to stay for a longer time . Lovely place, good food and amazing staff.
Ryan Kuruvilla . 2025-03-12
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Decent little riverside pub, with seating at the rear on the Thames. Decent selection of food, which is also of good quality. Raclette is highly recommended!
Scott Higgins . 2025-03-11
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What a sunny day outside overlooking the river. The staff are all very nice, friendly and great service I feel the food let them down a bit The fish and chips was tasteless, the chips and fries not well done and again tasteless no salt nothing. The chicken burger was dry The good one was the roasted lamb everyone loved it A shame really... Kitchen needs improving but the atmosphere was great
Max Campos . 2025-03-09
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Had to leave a review before we got too drunk - BOOZY BRUNCH
Duke Dangerous . 2025-03-08
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Came for bottomless brunch with some mates. Great service and food was delicious! Nice to sit by the river on a sunny day.
Triple R . 2025-03-08
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More expensive than central London.
Daniel . 2025-03-04
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Nice spot by the river. Will be great in the summer month. We had roast chicken and the ribeye steak - both really good. They seem to have had some bad reviews based on service but something must have changed as we had friendly servers, and didn’t wait long for our food. Will come again.
Jack Pass . 2025-02-17
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Went for lunch and got served by Lucie, she was very welcoming and provided great service, would definitely go again 👍 :)
FoelsyWolsey . 2025-02-17
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Lovely food, will definitely come back in future. Was served by Lucie, extremely professional and easy to talk to, can’t fault 🙂
paige . 2025-02-16
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Lovely meal at The Albany today. Friendly welcome, attentive service and very tasty food.
Anita Kourtis . 2025-02-16
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Lovely food and great service. Jake, our server, was very friendly 😁
Verity Low . 2025-02-16
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Had the best Valentine’s Day! Lovely food, great music and Eleni was FANTASTIC ♥️
Christian Albrecht . 2025-02-14
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Eleni is a wonderful host, pulls the best pints of guiness & super attentive!
Divya Malhotra-Mulloy . 2025-02-14
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Myself and two friends had dinner at The Albany a few days ago. It has become our ‘go to’ place to meet. The food is fantastic, the ambiance great and we were served by Lucie who was friendly, professional and efficient.
Caroline Cichorczyk . 2025-02-13
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Went yesterday with my hubbie for lunch and never a dissapointment, amazing food and exceptional service from Jake, worth the 1hr drive, will be back again
Veronica G . 2025-02-10
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Great food.amazing service by Mr Jake would definitelyrecommend The Albany
kini gomez . 2025-02-09
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Lucie’s service was fantastic and the food was amazing.
Meredith Ridgway . 2025-02-08
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Great service; lovely vibes; good food. Our server was Lucie - she was very friendly and welcoming. This pub has lovely views over the River Thames!
Tom Moore . 2025-02-08
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We had a really lovely family meal at The Albany. Jake was looking after our table and he couldn't have been friendlier or more helpful. He recommended the lamb which was on the specials menu, and he was spot on. It was delicious. All the meals were - fish and chips, roast beef and my 4 year old had tomato pasta. It's not a negative comment, just a bit of feedback that might be helpful for some visitors - my son's pasta had some really tasty spinach in it but I don't think many young children would eat spinach so perhaps peas/carrots/sweetcorn would be a safer bet. It was easily taken out and I enjoyed munching on it so it wasn't wasted. Thank you and we will be back!
Louise Moss . 2025-01-15
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Service for our group was chaotic. Group meal was very good if arrived 'eccentrically'. Previous visit as a couple was spoilt by order being forgotten! Were not charged for meal when did arrive. UPDATE: Back again on 10/1/25 with another group and this time service was well organised (4 stars at least), with pre-order properly planned and plenty of serving staff.
Paul P . 2025-01-14
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Eleni provided excellent service, delivering the perfect balance of attentiveness during a busy Sunday lunch period. She recommended the roast lamb (special) which was superb as was the Sunday roast trio!
Edward W . 2025-01-05
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We booked for sunday lunch here. Booking was easy to do online. The table waa nice and big and the restaurant was busy with a good atmosphere. Service was good with the waiting staff being very attentive. Our food was delicious with some of us ordering various roasts. The desserts were also delicious. We couldn't fault the food or the service. I would definitely recommend eating here.
Genevieve Farrance . 2024-12-31
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Excellent Service. The food was excellent
Ndubueze Anyaegbuna . 2024-12-25
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Came on Christmas Day and the food was great, plus our server Jake was amazing!
Lottie Griffiths . 2024-12-25
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Cosy place with nice ambiance and food and service
harshavardhan reddy . 2024-12-25
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We enjoyed a lovely family celebration on Christmas Eve and Eleni was incredibly welcoming & efficient - will definitely come back. Merry Christmas!
Nicky Mehta . 2024-12-24
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Amazing waitress called Eleni! Beautiful atmosphere and the most amazing food! Lovely, lovely meal and would 100% recommend.
Holly Mehta . 2024-12-24
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Served by Jake. Friendly, helpful young man who made our visit more special. A credit to the company.
Philip Forder . 2024-12-24
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Staff were very courteous, the food was superb and the pub easy to find with the added bonus of car parking!
Dom de Lord . 2024-12-23
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Jake was a great waiter and roast was amazing! Plus Doom Bar on tap which makes it even better!
Brock White . 2024-12-22
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Lovely meal, warm environment, attentive service from Jake. We will return.
Mary Richardson . 2024-12-18
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Went for a family lunch on an early Saturday sitting. Food was nice, but quite pricy. Good quality though. Have been here at other times, and although busy it has a great atmosphere in hot / sunny days.
Alan Pavett . 2024-12-16
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A very nice pre-xmas meal. Jake was so attentive and provide stellar service
Will Chetwynd-Stapylton . 2024-12-16
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Really good roast beef and Yorkshire lunch. Service was fine, thanks Jake. Nice location by the river.
Tim Banks . 2024-12-15
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The service (Jake) was fantastic and the location is lovely with a large car park. The new veggie wellington roast however is not a patch on the previous fig nut roast. Great puddings.
Vicky Banks . 2024-12-15
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Good all round experience. Well served by Jake
Trevor Chorn . 2024-12-15
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Really good group Xmas lunch today
Helen L . 2024-12-07
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I love taking my nan to lunch here, Ilir is such a lovely owner, very friendly and accommodating and all the food is amazing. There is such a variety that it's tough to choose!
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Absolutely fantastic cafe and my new "must go to" for the almond croissant and superb staff. Some cafes just make you feel welcome and it was so uplifting . We'd just walked through Bushy and thought we'd stroll over the bridge and get a coffee. We've both got issues with saliva glands so the almond paste or custard on the croissant was the best I've ever had in London. I was over in Victoria park the next day and sorry kids but you need to learn from Dish. Whatever their secret is it worked for us. We walked back over to Fulwell with a spring in our step. The sun was shining and the only regret was we hadn't carried more change to tip the staff. We paid by card when we ordered at the counter and it was only £12. I am useless at tipping when I order unless it's a bar and you can buy the staff a drink. I scratched around and found £2.50 but the service was so good and the price so low I'd have happily left the change off a £20. It really was that good and I'll make a point of catching a Hampton court train next time and walking to Fulwell after a stop here next time I come down. Thanks for lifting us up and making us so welcome.
3828 Opinions
Drove an hour to visit and I was closed for a posh private event with no warning on their website. Left me on the moors with a full moon out that night...