Al Hadra Shisha Lounge in Slough

Very poor presentation. Often go there for quick shisha. Ordered a masala tea last time which was in their menu and they serve the tea in a paper cup which is very disappointing .Moktail glasses are very backdated.The shisha is good and the staff are lovely. Would appreciate if u take it as a constructive criticism and take a look on your drink presentation as i would love to come again.

Good space, but busy when special events (sports) it's busy but staff will make effort to place good, fair table area and space, and service is always good. Hash and Abz is always look after the customers.

A Perfect Spot for Shisha Lovers! I have visited Azzaro Lounge numerous times and always have an incredible experience. The atmosphere is warm and inviting that set the perfect mood for a relaxing evening. The shisha options are vast and offered a wide range of flavors, from classic favorites to unique blends. Abz and Hashim are knowledgeable and very friendly. They are always very attentive throughout the night, ensuring the coals are regularly changed and that we were comfortable. The shisha is always very smooth and lasts for hours with no harshness, just clean, rich flavor. They also offer premium tobaccos for those looking to enhance their experience even more. On top of that, their food and drink menu is very nice. Whether you’re craving some snacks, refreshing mocktails, or even something healthy, there’s something for everyone. All in all, Azzarro Lounge is a top-notch spot for anyone looking to unwind with friends, enjoy quality shisha, and take in a great atmosphere.

Shisha and food is always on point. Service is great with attentive staff. Would definitely recommend!

Very nice and tasty fresh food 😋

Very nice and tasty fresh food 😋

Good space, but busy when special events (sports) it's busy but staff will make effort to place people has a nice table area, and service is always good. MJ is always look after the customers.

Outstanding Service | Exotic Cocktails | Cosy Atmosphere Second time coming here and it’s still a stunner! When it comes to a shisha night out, you’re looking for a cosy, private atmosphere with exceptional service and Al Hadra is just the one. The menu includes a wide range of shisha, cocktails and food. Will definitely be coming here again. Go check it out!!! Positive Vibes Only 🧡

I've been to many lounges and this is by far the worst. 😒 #neveragain #disappointed We ordered shisha but the shisha was kinda whack, not gonna lie. The flavor was unpleasant, and it left an undesirable aftertaste reminiscent of soap. Yo, the shisha guy was being a total jerk. He was like, "This is how we do it, take it or leave it." And he was super rude about it too. I used to go there all the time, but after this, I'm never going back. I used to love Al Hadra, but the new owners have really let the place go downhill. 😤 The staff are rude, aggressive, and use foul language. 🤬 They have no professionalism and don't know how to speak to paying customers. 😡 I wouldn't recommend spending your hard-earned money here. #BadService #RudeStaff #AvoidThisPlace

Great and attentive service by staff, fantastic food and most importantly the shisha is 11/10

Shisha is okay but a bit pricey. The atmosphere can be very loud but the booths are nice. Service here is a bit of wait, sometimes a struggle to get the person's attention. The vibe is good if you want to meet a group of friends.

The shisha lounge offered a vibrant atmosphere with comfortable seating and a diverse range of flavored hookah options. The staff was attentive, ensuring a pleasant experience. The ambient lighting added to the overall relaxed vibe, making it a great spot for socializing with friends. However, the music volume could be a bit overwhelming at times. Overall, a recommended spot for those seeking a laid-back shisha experience.

The decor and vibe are nice but the shisha flavours and strength are awful.

Seems like management has changed , place use to be really good but my last visit experience place has gone downhill . Rude staff , no service , don’t give a damn attitude . Was a regular there but sadly I have to say this was my last visit .

Good place and nice service of chill out and have shisha

Amazing Shisha , great service , nice vibes. Will definitely be back

Really disappointed with this place.. Been going for years but over the last couple of years, they’ve become unnecessarily ‘extra’. Prices have gone up, which is due to inflation, so fine.. understood. But I find the management extremely rude and inflexible.. the one pipe between two folks, again I get… but when the place is EMPTY and your sitting in one small booth, we had 2 smokers and none smoker, then a friend joined us, who wanted to have drinks (multiple), we were told we need to order a second pipe due to policy, to which we responded, well he’ll be spending money but on drinks, as he doesn’t smoke… was told.. ok you have maximum 10 mins and he will then have to leave, stupidly rude.. this was specifically pushed by the extremely rude owner I believe. What difference would it have made, if he stayed and bought a few drinks when the place is EMPTY, again i get it, if it was packed and he’s taking up space or their losing money as it’s not an extra sheesha, but the rudeness and lack of flexibility is pathetic.. so will never be going back again. Think the venue revamp got them thinking they in central London and not slough. And the cherry on top, after our smoke, woke up the next day with a severely sore throat, which I thought maybe I’m under the weather but spoke to friend later in evening, who asked ‘did you have a bad throat after the sheesha smoke?’, so clearly we both got bad throat and cough after our sheesha… so clearly the pipes are not ring cleaned properly. Again another reason why I will not be going ever again. This is my honest genuine feedback, hope it helps potential customers who may think about going. All the best !

I used to be a regular customer at Al Hadra however recently they have been taken over by new owner and to be honest the staff are very rude, aggressive, and use foul language when speaking to customers as they have no professionalism or on how to speak to paying customers I wouldn’t recommend spending your hard earned money at this establishment. Service is extremely slow and will always try to add extra stuff on your bill which you don’t realise until you make payment. I’m not one to leave reviews but after the last experience where they refused to provide water to people who don’t drink alcohol and was trying to force shisha upon people who don’t smoke. It was extremely unprofessional.

Decent venue , food overrated and quite expensive

Beautiful lounge. Wonderful staff. Great food. One place where the shisha has always been amazing!

Excellent place in slough for the drinks, food and of course sheesha. Staff is very kind and polite. Always serving with a nice smile. We were hosted by Claudia- excellent service. Ambience is just love…❤️

Wicked service and food, shisha was good and the coal guys, I think his name was tyrese, he was awesome had a good little chat

Received the best service from Hamza 🤭

The customer service and shisha was excellent! I felt like a star. I really appreciated the service and how I was treated throughout.

Amazing customer service from Hamza. Such a good lad and funny

Very friendly staff, loved it over there

Had a great time at this place …good service and food ..environment is good …Hashim was great with his service..Keep it up

Hamza was super helpful and friendly and whipped up a delicious mocktail. 100% would recommend this place to friends

Staff was rude, unhygienic tap water you have to buy bottled.

Amazing place, nice vibe and wicked staff 10/10 would go there again and recommend to all my friends and family ♥️

Impeccable service and mouth-watering food with a polite staff, its rare to find a place like this! Mocktails were superb, will definitely become a regular here 💯

We had high expectations for this lounge but unfortunately it was a shambles It took ages to be seated and staff were occupied on their mobiles most the time Shisha started off nice but died after the first coal change, they tried fixing it but it was still burnt When we asked for the bill we were told to walk to the till.. while others got table service for bill payments Food was horrible and mocktails were like sludge Wont be coming back

Great ambiance with very friendly and professional staff

Excellent shisha and customer service

Really good service, food is great and generally and chill atmosphere.

Great shisha and amazing deserts.

Very good lounge, love the food and the shisha! Ali is the best he provides the best service!

Third visit here in the last few weeks…easily the best lounge around. Shisha was great as well as the food and service. Good mix of music too.

Great service! Got everything we ordered literally straight away, would defo recommend!

Amazing night! And great atmosphere. Customer Service was on point. Definitely coming back.

Al hadra is the place to be All the staff is polite and help full Specially klaudia my tea lady most of the time i go there just to have her tea because she makes a amazing tea All and all al hadra is a amazing place so do go there and try it

Great customer service from Ali 👌👌

Really good staff. Especially Ali he helped us get a booth straight away. Will definitely be coming back again.

Great shisha lounge, amazing staff and service. Big shout out to Ali and Tyreise

Lovely service by MJ, food was amazing will recommend.

Great service, great vibes, i was served by ali, MJ and cloudy who provided amazing customer service music was amazing too

Ali is a amazing guy amazing service so is MJ and cloudy all amazing peeps highly recommend

Great Spot for shisha. Very friendly staff. Food was very tasty and mocktails were even better.

Fantastic food Fantastic sheesha

My g hamza was on smoke. Really pushed it on the day and was outstanding. Thank you hamza and the team.

Absolutely loved it , lovely staff especially hamza he deserves a pay rise so polite & beautiful, 10/10 food & service, will be coming again 👍

Really good service and such a pretty place. Hamza served me and my friend and was really respectful and gave amazing service, definitely coming again

I had great interaction with a member of the team hamza. He made us feel welcome and politely answered our queries.

Wow. Great staff. Exquisite service by hamza. Lovely atmosphere all through out.

There was a gentleman. I think hamza was he's name. He provided us with excellent service. . . .

Had an amazing experience at Al Hadra who Offered the best service and I had a great time! I was looked after by Hamza who worked so hard and ensured everything was perfect. The food was good, shisha was smooth and the vibes were so lit! Would deffo recommend to anyone who wants to have a good time ;) X

It’s was a amazing experience with my friends very lovely staff eg Hamza was very nice and gave good hospitality 👍❤️

Good service and amazing staff, Hamza sorted us out!!

Amazing experience at the lounge, highly recommend. Friendly staff, Hamza took good care of us. Thankyou

I came to this lounge with a couple of my friends and it was extremely friendly and the staff was amazing! There was one gentleman his name was hamza he was amazing! Needs a pay rise a proper gem!

Very friendly and helpful staff. Always welcome with a smile 😊 specially Ali

Absolutely disgusted with our evening here yesterday. Service from the male staff member in charge on 05/04/22 was horrific. Food came 1 hour after ordering (was told 20-25 mins max). Food items do not come with toppings it says in menu all food is bland and tasteless. Extremely rude male staff member in charge when we complained he said “that’s nothing to do with me” was not apologetic at all. He then said “I am the owner you can complain to me” when we asked who’s the owner. (He wasn’t the owner lol) A large group of boys next to us was also having issues with there food too making numerous complaints to the same individual. (FOOD IS TERRIBLE) (SERVICE IS TERRIBLE)

Great shisha, food & drinks. Service is great especially MJ and Cloudy!

Absolute disgrace of a place. Will never be returning here, food is absolutely terrible and works are soo rude!

I went for Iftar yesterday night and I was disgusted with the level of service. The food came 45 minutes late. A whole hour late (had to fast an extra hour later) and no apology from the staff lol. Received rude answers from the male staff. We paid most of the bill but had to fight to have a few meals taken off due to orders being wrong. The food was worse than the service. Cold burgers and freezing cold fries, big shame. It's a shame as we've come before and everything was pretty good but I don't know what's happened. I won't be coming back which is unfortunate.

Ali was horrific, food was disgusting

As a female I would not recommend this place. Workers kept pressuring us to leave Google Reviews and wouldn’t leave until we did, until we told them this is harassment. Service was terrible male workers tried to sit next to us and flirt. It is Ramadan and we did not want males chatting us up while we try break our fast extremely disrespectful and wrong to do this.

Amazing shisha I went for frozen blueberry mixed with rubicon lychee. Flavours were amazing food was flavoursome I will come here again and again. Customer service was very professional, special mention to Ali who was really professional and was great to talk to !!

Very friendly and helpful staff. Always welcome with a smile 😊 specially MJ

Very disappointed. Came out with my brothers to open fast and the service was terrible as well as the ice cold food. Food took over an hour although estimated 15 mins. Wouldn’t recommend! Waste of money and time!

Food and shisha was terrible. Wouldn’t recommend!

Good food and good vibes. MJ made us feel very welcome☺️

Excellent service !! All the workers there should look up to MJ - The shisha was good quality thick smoke throughout - 10/10.

Lovely service by MJ, shisha was amazing will recommend.

Lovely experience, the service by MJ was excellent, would love to visit again.

Great place, excellent service from MJ!

Fantastic destination spot to host friends and family with stylish and friendly staff. Received wonderful service from one beautiful and bubbly Klaudia that catered for all our hospitality like a true professional. Highly recommended too all and we will be coming back again.

Recently discovered this place and have become a regular! The shisha is amazing. We always go for the berry bang mix flavour. Its so smooth and lasts a long time. Staff are so attentive especially Cloudy. She makes the best mojitos and milkshakes and is genuinely so lovely. She always walks around and asks us if everything is okay. Would definitely recommend this place 10/10 from me

One of the coolest places where you can relax with friends, the service is high quality. One of the waiters pleasantly surprised me with his attention to detail ..Ali, thank you for the importance of details and good service 😇😊

Amazing food and shisha. Great service all the time from Ali, who is very welcoming and attentive. Thank you for your amazing hospitality Ali!

Amazing service by MJ, shisha was amazing irn bru skittles 10/10

Love the shisha and mint tea here. Service is great too - MJ & Tyrese are so kind and nothing is too much. Also if you want a shisha place where music isn’t blaring loud - this is the spot.

Nice experience and good customer service by MJ

Lovely customer service by MJ shes really good at what she doing at work

Lovely place to spend time with friends, friendly stuff, especially KLAUDIA, thank you for serving us and for feeling good in here, see you soon ❤

Great lounge, always great service from Ali

Great place, great shisha and great service shoutout to Ali 🤜

Best chill out place in Slough in my opinion. Lovely service, awesome vibes with good shisha collections. Whenever you visit, ask for Ali…man is customer service personified…

Fantastic service lovely place and good drinks

Shisha was spot on and Hamza provided great customer service. Would definitely come back!

great customer service, especially by Ali and the rest of the team. Shisha always 10/10.

Great customer service from Ali and Shisha is always good as the food.

Great mocktails and desserts would recommend 🔥 Klaudia was a great member of staff there

Great customer service all round especially from Ali. Food and mocktails were great and shisha was even better. Will definitely recommend this shisha lounge to everyone

i had a great time at al hadra hamza made sure everything was on point shisha was perfect and so was the food

😍😍😋😋thank you Klaudia for the service, looking forward seeing you again. The vibes was cool, service fast and drinks strong 😝😝I wet to alhadra last night with my friends and the shisha and food was amazing especially the milkshakes made by Cloudy. Definitely coming again

I just visited Al-Hadra Lounge in wexham recently. I must say it was an absolute pleasure. Firstly they had plenty of parking space for us. At the entrance we were greeted by the host Ali who provided a wonderful experience throughout our night. The service provided was spectacular and i must say it’s the best lounge in the Slough area by far. Recommendations of dark leaf flavours were superb. The staff were very presentable and professional.

Best shisha lounge I have been to in a long time. Very friendly staff, Ali kept on checking on us throughout the whole night. shisha was great would defo recommend

Great customer service especially cloudy really great👏🏻👏🏻

Amazing coustumer service and tasty deserts. Claudie is the best waitress.