A&J kebab in Herefordshire, County of

We ordered through just eat and were given a delivery time of up to 1hr 15 minutes. 1hr 20 minutes and the food was showing as delivered but it wasn't here. When the "restaurant" finally answered they said the food would be with us within 10-15 minutes. 20 minutes later, nothing. Just eat then updated saying the food was on the way. 20 minutes later it arrived. 45 minutes after the latest delivery time. The pizza was doughy, cold and the base wasn't cooked properly, it was soft and floppy so was soaked in oil. The chips were rubbery and grey looking and the chicken wings were burnt. Awful food, awful service. The good reviews on here are clearly fake.

I ordered via Just eat they cancelled my order no phone call nothing to state why. I use just eat as im a hgv driver and can get food delivered i was parked and placed an order after a long day with no explanation really annoyed me just eat should remove buisneses like this. I tried making contact with them to be completely ingnored they didnt answer the phone. I have never experienced such behaviour from a restaurant as im on the road all day i do order a bit using just eat. I will never use this buisness again I strongly encourage others to be careful if you need and require reliable service as your hungry & desprate for somthing walm to eat go somwhere else dont waste your time on this buisness whom clearly dosnt care about there customers as i have read other reviews which are again not good. I should have read the reviews myself before ordering. Sorry for the rant im very annoyed & hungry.

Absolutely disgusting phoning up begging for extra cash after a extra charged was placed on the order they was really rude on the phone and had no mean to sort the problem

Should not have a food hygiene rating of 5 from the foods standards agency place should be rated one and closed down by Hereford council Very rude staff on the phone will shout on the phone begging for a extra £5 despite just eat saying it is a £3 delivery charge

Ordered with a friend for us and our kids.. We payed for our order plus the £3 delivery charge.. (It did not state an extra delivery charge for further out of town on just eat!) not long after the order, the owner rang saying he wants an extra £4 on top for the delivery! This should have either been stated on the website so people know or as it is their mistake, the charge should be removed.. It is false advertising.. We had no cash and had to cancel the order.. Very unprofessional and condescending on the phone

Had issue with the food, chicken under cooked and mayonnaise was splattered all over my food when I did not ask for mayo, I put a 1 star review and a Very rude man rang my mobile and started screaming down the phone at me, calling me a lier, he would not let me speak so I put the phone down, he then rang again and again he was very verbally aggressive, a very unpleasant company to deal with and I WILL NOT ORDER FOOD FROM THERE AGAIN

Very rude man screaming at me down the phone, your food is rubbish and I am not a lier I am being honest about it, you just can't take criticism, you should not be in that type of industry if you can't take a criticism now and again. Very unprofessional company

Terrible service and very rude staff

It's probably OK if you were stuck for hot food, but I'm sure there are better options.

Absolutely horrible food, double dipped chips, like leather and cooked in dirty fat as black bits everywhere and took over an hour to come, straight in the bin

Good service clean and tidy thanks lots 👍 Feras awad

Nice service and delicious food All the best guys