Afternoon Tea At The Inn On The Lake in Eden

Visited The Inn on the Lake on 11/04/2024 whilst on a break with family and friends at the nearby Patterdale Estate. We went to the Orangery to eat. On arriving we had a warm welcome from the reception staff who pointed us in the right direction. We had 3 dogs with us who were made to feel welcome too with some lovely soft towels to sleep on. The food was top class which was very much appreciated after a long days walk. And finally must say David who was our main server was absolutely excellent so friendly, chatty just overall a brilliant waiter. Five stars from me, my family and of course the dogs.

Came here for lunch. Great views, handsome dining room and attentive service, but the main event, the food, was not good. Steak was tough & dry, the breaded chicken breast suffered from the opposite problem, too thick and soggy.

Enjoyed a marvellous anniversary dinner in The Lake View restaurant here last week with my wife. We thoroughly enjoyed our meal, from a decent menu, alongside a pretty extensive wine list. Service was good with the staff being both friendly and attentive. We should say that all the staff were generally excellent - my wife turned up wet and bedraggled the day before to enquire about a dinner booking and the staff on reception were very helpful in making our booking and allowing us to (hopefully) select a table; this actually transpired and made for a wonderful evening especially as the weather was good too. Overall we were delighted with our visit and welcome, despite not being hotel guests, and found ourselves returning later in the week to visit the Orangery Restaurant. A terrific experience and we hope to be back!

Food is really good . Due to its location is always busy. Best to book if want to eat in Orangey with a lake view.

Lovely hotel in a great location

Totally idyllic!! If you're looking for a completely relaxing place then this is the place to be, don't talk about the food, OMG!!!!

We went here for food and drinks on a number of occasions on our recent break. The stagg,service, surroundings and food were all great. Would look to stay next time! Also dog friendly 👍

High tea was a let down all stuff frozen the cakes where so bad he asked if we wanted them boxed we said you can sell them again waste of money £123 for 3 people won't be going again can tell you that lol

What a complete waste of money! Went for afternoon tea as a present for a family member and spent over £170 for what was the tiniest morsels of food imaginable. We all had to get food when we got home as still hungry and we are not big eaters. Also, when I explained that I could not drink tea or coffee for medical reasons, the waiter replied quite abruptly that I could not substitute any soft drink but had to pay the extra for it. Completely unacceptable in this day and age.

Afternoon tea booked for late afternoon. The place was virtually empty but we had a booking and seemingly they were expecting us. Service was fine but not friendly or warm, professional but cold. The good soon came and looked great but it did seem like the sandwiches were prepared earlier and had dried out somewhat. The scones were served cold and were as dry as could be. Not pleasant to eat and quite disgraceful for £32. It simply felt like we were the last to be served and everything had sat all day, the scones likely prepared a day or so before. When I paid I mentioned this as half the scones and sweets had not been eaten. The response was that she would feedback to the chef and did we want a take out box? Really? I just told you the food was dry and bordering on stale and the response was she thought we may want to take them home. In short, for £32 per head I think it reasonable to expect freshly made food and if you cannot deliver on that don't take the booking.

The ratings above are irrelevant as we didn’t get to go. My daughter had booked afternoon tea on 19th March. During the night she became ill as unable to go. She was really sick in so much we had to book another night away as we were staying in Keswick. I rang to see if we could move it to another day it had been prepaid and I wasn’t even asking for a refund. This was refused . I also asked if I could go and collect it this was refused too, they don’t have a take away license. If I sat at the table I could put it in a box. That doesn’t look good when people are enjoying their meal. I know there are terms and conditions but as my daughter was poorly I thought a bit of discretion could be taken especially as I spoke to the Deputy Msnager.

My wife and I returned once again yesterday, to partake of this hotel's superb afternoon tea. The quality and quantity would be difficult to surpass, and this combined with the friendly, professional staff and beautiful location, makes each visit special.

The Orangery is a nice bright circular room. Where you sit is important and we were fortunate to get a table facing the lake. We were attracted by the menu, with plenty of treats for our sweet tooth. However, the cakes didn't quite live up to the promising descriptions.

We had lunch at the 'Inn on the Lake' in the Orangery which has lovely views towards the lake. The staff were friendly but service was a little slow. The food was excellent and definitely worth waiting for.

We had the afternoon tea. It was the best I have had. It had a mix of traditional ie scones, local ie Kendal mint cake slice, and quirky. Ie duck pancake roll. It was just the most stunning setting and gorgeous views. Make sure you register your car for free parking.

Great service. Mains food lovely flavour but bit pricy. Pudding was not great, bit small and lacked flavour for what it cost, should have been half the price.

This was a big deal for us as it was a birthday treat for my wife who loves an afternoon tea. On balance the quantities of food was good but the quality particularly the savoury wasn’t great. Sandwiches such as cheese and chutney, had no chutney. Turkey sandwich had a bit of gristle and bone in the sandwich. Brown sauce had turned from a sauce to a liquid. But sweet section was really tasty and there was loads of choices and all were good. Probably on the whole one between two would have done. Biggest downer was the service which for such a nice hotel wasn’t the best if I’m being honest. Sorry about this as we really thought the ambience of the room was great. Sorry but thank you.

Me and my partner were both very disappointed. The afternoon tea was very poor. The bread for the sandwichs wasn't fresh. It was still cold and defrosting. When we complained nothing was done about it. I had to ask for a discount which we were only given £10 off so meal was £40 instead of £50. Massive improvement needed.

We visited the hotel to celebrate my baby shower with an afternoon tea on 23/9/19. The sandwiches were very basic and tiny with only enough for around 2 sandwiches each. The cakes and scones were very plain tasting and some actually not tasting very nice at all.. also, like the sandwiches, there was only enough for around 3 mouthful sized cakes each. We were then hit with the bill of well over £400! (£22.50 each plus one drink per person) I was shocked, it wasn’t even worth anywhere near £100... We definitely didn’t receive quality or quantity. Over all we were very disappointed and will not be returning.

We visited the Inn on the Lake recently for afternoon tea, which in essence is such a simple meal service, in fact does it get much easier? We booked a table for 4 people 3 weeks prior to arrival for 2.30pm. Yes we got caught in traffic and so arrived about 10 minutes late (albeit that we did call on route to advise them), but we were seated by 2.50pm in a lovely window view table. Our tea order was taken and served within 10 minutes, but for some reason we waited a further 30 minutes before any food was served (don't think at this stage that they were under pressure, as there were plenty of staff visible within this area). The weather outside was beautiful, the conservatory style area we were sitting in was very nice, the view was glorious and the food was really good; all the elements for a perfect afternoon tea ... well except for the service! Why oh why is it so difficult, to get something so simply as customer service so wrong! The food and beverage industry has long since held with the belief that a customer check back should be performed to clarify that everything is ok with your meal; it also serves as an opportune moment for the venue to try to achieve an upsell opportunity with the customer, for example to check if they wanted any additional drinks. Unfortunately we didn't get a check back (sorry that's not true, we got a check back after 1 hour and 30 minutes, just as we were waiting to pay the bill ... which really amounts to a polite way of the venue saying we want the table back now) and yes two of us wanted a glass of wine to go with our meal. We had to go to the bar and ask for a wine list and subsequently order our wine at the bar (which I am more than capable of doing, but that's really not expected from an AA 2 rosette venue), even though the staff were floating around. Why you may ask didn't we ask a member of the floating staff team, well that's because they seem to have perfected the art of the 'long stare' (that's the art of looking into the distance and ignoring what's going on around them ... including the polite "excuse me" which we tried on a number of occasions). Our bill for £120 was presented and I duly went to pay it. When asked if everything was ok I said that the venue and food was very nice, but sadly the service was very disappointing. The cashier (who didn't seem to be having a great day, as see berated a member of her own team for getting an order wrong whilst I was waiting at the bar) spoke with another man (the supervisor) who asked what was wrong. I explained to him the pitiful service that we had received, citing that it was such a shame and a real negative in what otherwise would have been a perfect afternoon. After disappearing for a few minutes to speak to reception he returned explaining how sorry he was, that this wasn't an example of their normal service, that he really wanted to welcome us back in the future and so he reduced our bill to £111. Customer service is so easy to deliver, but it sours your experience when it goes wrong. Much as I was told that this wasn't the normal service level offered by this 4 star lakeside venue, unfortunately our experience was very much different to what the Inn on the Lake stated and I have to say that even their £9 discount won't take me back to this venue ... such a shame!

We went as a group of 8 just before the school holidays for afternoon tea. I had been the month before and had a lovely time. We booked for 2PM. and recieved our food at 2.50PM. We checked twice. First we were told they were busy and we had to wait our turn. Second time I was told everything was made fresh and I would be complaining if it arrived stale. We were celebrating two big birthdays and had hoped for a perfect afternoon.  It was busy. There was a wedding and a helicopter on the lawn. However walk-in guests were being served before us. You would hope if you make a booking with a pre-set menu the kitchen could anticipate that order beforehand. We had asked for prosecco afternoon tea and had to ask again for the alcohol when it hadn't arrived after 30 minutes. We were not charged for this however we were not notified of this until we settled the bill. Had we been informed it would be complimentary as an apology for the wait perhaps that would have appeased us somewhat. The fact is they did not charge for the prosecco nor did the staff ever offer a genuine apology.  We had a booking for August but have cancelled it now. Such a shame.

Stopped here for afternoon tea with friends. Sat outside. Beautiful manicured lawns. Ordered tea and scones. The tea arrived. We waited five minutes before pouring it. After another 10 minutes, I went to find out where the scones were and saw the waiter with them on a tray so followed him outside. He was looking around for the table number on a wooden spoon. I asked if it was for table 10 and he said yes so I said, “oh, we are over here”. He said, “oh I can’t see your spoon!” I replied there was nowhere to stand it up. He put the scones down and tried putting the spoon in the table - finding out that it didn’t stand up. I mentioned that we had been waiting so long that the tea had gone cold. He just ignored me. My friends then had to ask for knives. He brought them back but I thought his attitude was rude. Another waiter came later to clear the table who was very nice. A few minutes later, we had to pick our bags up from the floor when a waitress emptied the dogs water bowl on the ground and water was running under our table! Not what we expected for a hotel of this calibre. The scones, however, were beautiful.

A nice place to stop for tea after a walk around the lake. Plenty of parking. Good views to enjoy while enjoying an excellent snack.

A great place to have afternoon tea with lovely views of the lake. The food is very good with plenty of variety. Staff are friendly. Good parking.

Mi hermana y yo recientemente llevamos a nuestro padre de 91 años a tomar el té de la tarde como parte de su regalo de Navidad y cumpleaños durante un fin de semana en los lagos. Nos hicieron sentir muy bienvenidos por un personal amable y eficiente que se preocupaba por nuestro perro. El té de la tarde era delicioso y el personal se aseguró de que tuviéramos todo lo que queríamos. Agradable un agradable paseo por los jardines después. Altamente recomendado.

Tea was great, staff is so friendly and welcoming and the place is just stunning. A perfect stop after a visit to ullswater and aira force

Have nothing but praise for their amazing afternoon tea. Glorious setting. Delightfully presented. Very tasty food, and plenty of it. Best ever!

We visited the Inn on the Lake with my extended family including my elderly grandparents for afternoon tea. Whilst the afternoon tea was average at best, when our order was incorrect (received 6 afternoon teas rather than 7), the behaviour of the waiter (who's job title said supervisor) was awful. Despite being a paying customer I was made to feel that I was to blame for the situation. He offered no apology, consequently I felt uncomfortable for the rest of the afternoon.A very disappointing experience, the only positive I'm able to share is the beautiful surroundings. If you looking for a traditional Lake District afternoon team I'd advise that you look for another venue.

We booked well before to be sure to get an afternoon tea here on the Bank Holiday weekend. On arrival it was packed and there were no marked disabled parking bays anywhere. I asked at reception and was told that floor marked bays were not possible at the entrance because of the gravelled surface - why not put up signs then, on small poles at the edge of the grass alongside the reception area asked I? Well, if you let us know in advance that you need blue badge parking, we can put a cone out to save you a space, was the answer. Not sure that cuts the mustard - surely there should always be Blue Badge spaces marked up? Not only for 'drop in' customers as well as those booked, but because we want to be treated as everyone else and not have to always call ahead and make special arrangements. Other hotels manage to do this.

A beautiful hotel with stunning grounds. Lovely garden to sit out and enjoy a delicious Afternoon Tea or a tasty lunch - always worth a visit every time! Great choice on the menu and prices are reasonable.

We went for afternoon today and unfortunately it was not as good as we expected it to be. I had to ask for our order to be chased up after waiting for 35 minutes. When it arrived, we were not given knives for the scones or spoons for the desserts. No-one came to check on us so I had to ask for the missing cutlery. The bread on the sandwiches did not taste fresh-seemed stale. For nearly £22 a head I expected better. One gentleman was very busy trying to serve everybody, whilst another two members of staff did not seem to be doing much at all. Probably the reason for the poor service!

I was bought a voucher as a Christmas present for a cruise on the steamer followed by afternoon tea, The steamer was fine but very cold so it was lovely to arrive at the hotel and be given a hot pot of tea.

Superb afternoon tea, beautifully presented by friendly, professional staff. Sandwiches were fresh, cakes & pastries very tasty, creme brulees & trifles an absolute delight. Wonderful views of lake & fells from very comfortable chairs. Ambiance great. Will definitely return.

Decided on afternoon tea here on a friends recommendation really disappointed, food was brought out, quiche still frozen, taken away and defrosted in a microwave, had to go and ask were we getting any tea and coffee, we finally got tea but they must only have one kettle because when asking could we have coffee we were told that the kettle was boiling won't be using this pub again and won't be recommending it to anyone

Took my daughter and granddaughter who were visiting from Australia here hoping for a special afternoon..... Obviously the scenery was amazing but that’s not under this restaurants control. We were served our tea half an hour before the food arrived so it was cold I had to ask for fresh tea when they finally served the food. The food itself was more like something you’d find in Morrisons with sachets of butter and jars of jam. There was some sort of lemon posset in tiny shot glasses which the spoons on the table were too big to use again had to try and attract a waiters attention to ask if there was something of a more appropriate size to allow us to taste it. I have to say the scone was delicious and I’m sure the lemon drizzle cake would have tasted good if it hadn’t fallen apart when lifted off the plate. Really for the price the service was slow and inattentive and the food was mediocre, boring and bland.

Wow had afternoon tea with my husband,would highly recommend it,the staff move our seat so we could look out onto the lake fantastic,great value,definitely will be coming back.

What a wonderful hotel,with christams decorations going up stopped for afternoon tea on 8/11 oh what a disappointment to get spray cream with the scones!! We'll return to stay but will stay clear of the scones!!

A lovely tea for two in a beautiful setting ..only thing letting them down was that we were served whipped cream instead of clotted cream and they played the same song for the whole hour and a half we were there. Aaahhh

Lovely Afternoon Tea that couldn't be faulted and at affordable prices served by the mist friendly of staff

El té de la tarde en el hotel en el lago era absolutamente delicioso. Un gran tazón de té para los dos de nosotros con una taza de agua caliente para rellenar. Tres capas de golosinas para atiborrarse.

Nos encanta tés tratando y mis nietos nos trataron a este para mi cumpleaños. Precioso entorno y sillas cómodas y en general el té era bastante bonita aunque no es el mejor, pero sólo puedo entender la manera en que t no los canapés, todos los que están en la parte inferior de la pila eran costras que habían sido cortados del resto. Supongo que debería haber hecho un comentario, pero estábamos en un buen humor (probablemente porque de los cócteles de primera) así pensé era bastante divertido! Estoy seguro de que aquellos no sirve siempre como eso, quizás haya alguien inexperto en la cocina haciendo los bocadillos?! Además no había chutney, queso y jamón en general simplemente lo disfrutamos, pero no t otra vez!

Friendly, helpful staff. Afternoon tea was excellent, a good choice of savory and sweet items. Fantastic views over lake Ullswater, a very relaxing afternoon spent with friends.

Pasamos este lugar mientras conduce por el Lake District y tuvimos que entrara a un lugar de almuerzo ... el tiempo era horrible el fin de semana que estuvimos allí, pero la ubicación y el lago todavía parecía increíble y no puedo esperar a volver en el verano. Sí, este lugar es impresionante por dentro y por fuera, y que deja el menú un poco caro pero no te importa cuando realmente te dan un almuerzo con una vista x

Trabajo en Manchester, mis colegas todos sabemos que estoy interesado walker y aventuras Outdoorsman"un fotógrafo A menudo me preguntan a sugerir lugares para ir, cosas que hacer. Me decía un compañero sobre el distrito de Lake y me dice que sólo había sido una vez- para la boda de su hijo.

The afternoon tea is incredible. All the food is freshly prepared and made onsite. The views over lake Ullswater make this place extra special.

Llevé a mis padres para el té de la tarde aquí esta tarde. Esperamos alrededor de 40 minutos para el té de la tarde en llegar, cuando no lo no nos decepcionó, la comida era sencillamente espléndido, el servicio era absolutamente basura! Pedimos por cualquier otra jam luego Strawberry, nos dijeron que eso es todo lo que sirven, pedimos margarina como mi madre no podía tolerar mantequilla, no podían obligar que tampoco. La comida estaba situada en la mesa y que era la última que vimos de los camareros, nadie nos registramos que estábamos bien, o bien preguntar si necesitábamos algo. Tuvimos que hacerle una camarera a pedir la factura, que nos llevó mucho tiempo para venir nos dimos por vencidos y fuimos a pagar la factura. No es el servicio que usted se esperaría de un hotel tan encantador o por el precio pagado.

Brought my Mother-in-Law and her friend for a little treat, we got delicious food, excellent service, stunning views in a beautiful hotel. Highly recommend Afternoon Tea in the conservatory! !!

llamado en un sándwich y una taza de té y ¡guau! Tenía realmente cómodos asientos junto a la ventana con vistas al lago. El único orden Plowmans si estás muy hambriento. Fue maravilloso. Panes, quesos, encurtidos, jamón, presciutto, cerdo tarta, lechuga. Totalmente agradable. El personal es muy agradable y atento.

Nice venue, the red wine had sedament in it. i complained to be told there was a problem with the supplier. if this is the case take it off your shelves and stop charging 4.40p for a glass of 2nd rate wine.

Fuimos al Invernadero para el té de la tarde para celebrar mi cumpleaños. En una visita previa, el gerente nos pareció bastante rígido y esta vez su actitud no era mejor. El té real fue muy decepcionante: seco, sin sabor sándwiches, duro bollos y té en una pequeña cafetera que requiere constante abastecerse para 3 personas. La comida había sido escasa en nuestra última visita. Habiendo tenido té en Sharrow Bay un número de veces, recomendaría ir por Ullswater para una mejor experiencia y el ambiente. Sólo la vista canjea el Inn on the Lake.

Very nice Afternoon tea which left me absolutely stuffed. Sandwiches, scones, eclairs...what more could i ask for

Mis padres nos llevó allí por mi cumpleaños como un lujo. Han sido varias veces y lo disfrutamos muchísimo. A nuestra llegada nos mostraron dos sofás con una mesa grande en frente del hermoso lugar de fuego. Mientras que los sofás eran cómodas había poca oportunidad de todos nosotros para hablar fácilmente ya que mi esposo y padre era sábado tan lejos de nosotros. El Champagne y té fue entregado promotly así como la comida. Todo parecía muy agradable y bien presentado. Empezamos con los sándwiches que eran extremadamente decepcionante, el pan estaba seco y acurrucarse y el queso y Chutney ... lo siento Chutney y queso suficiente para un pequeño ratón un insulto para lo que estábamos pagando.

Té de la tarde con vistas al lago era fabuloso. Uno sin gluten y uno de temporada. sándwiches, pasteles, bollos, mermelada y nata junto con postre. adornos de Navidad eran y parecía fabuloso. Té era 3 o'clock, así que pudimos ver las hermosas luces fuera cuento de hadas, como. La Prosecco era muy bueno! Una de las vistas más bonitas de un restaurante en el mundo.

Food only so-so, but staff unbelievably awful. Eat here or stay here at your peril. You have been warned.

Incluso cuando hay lluvia continua, el Invernadero es un gran lugar para ver el lago de lugar se cayó. El té en sí producido un exceso de sándwiches, bollos, pasteles y galletas pero estaba feliz de la cocina sin tocarla. Nuestras gracias a Gary y su personal por esta experiencia - era mucho mejor de lo que Betty's!

Un hotel encantador en un entorno idílico en un día glorioso se aseguraron que nuestra experiencia de té de la tarde era agradable y memorable. Cenamos en el invernadero, que estaba bien equipada y tenía unas vistas maravillosas de los lagos y las montañas más allá. El té era encantador; los sándwiches recién hechos, bollos, tartas y pasteles deliciosos y de cosas nos llevó a un paseo por los jardines bien cuidados jardines a la orilla del lago. Pruébalo, no te decepcionará!

Visitamos hoy para el 18 cumpleaños de mi hermana y no era nada impresionado. He estado antes y tenía un estupendo té de la tarde pero decepcionó hoy. El personal era bastante desagradable y nada atento. Teníamos un diabético y celiacos entre nuestro grupo, que nos dijeron que podría ser atendidos. Los diabéticos recibimos un plato si la fruta y pan tostado tarta de té y estaba previsto que pagar £16,95 por él. El menú celiacos era dos pequeños sándwiches y dos bollos. Sólo después de quejarnos no proporcionan algunos elaborar bandeja alta guardas de promedio. Elegimos el Inn on the Lake como un regalo especial pero la sensación que podrían haber hecho mejor nosotros!

Después de experimentar la tarde té recientemente en Armathwaite Hall, probado té de la tarde aquí en el orangary, y se quedó un poco decepcionado.

Fui para el té de la tarde con mi madre y mi hermana para un regalo de cumpleaños, y salimos muy decepcionado. Cuando llegó el té nos quedamos decepcionados con la cantidad que recibimos. Pedimos más sandwiches a la respuesta de si quieres más tendrá que pagar por ellos, no esperes pagar £16,50 por persona para luego ser dijeron que si quieres más tienes que pagar extra sin duda esto debería ser incluido. Pedimos un poco de agua en la mesa cuando llegaron los vasos estaban cálido como que acababa de salir del lavavajillas.