Afternoon Tea at Stoke Rochford Hall in South Kesteven

Place is filthy. Reason given by management was they were busy as they had a wedding. Nah the dirt was not 24 hours old it looked like someone had thrown up on the side of the bed. And I had booked a so called suite Would NOT recommend to anyone

My husband and I had the misfortune of staying here for one night. We were excited driving up to the hotel as it looks amazing! But our expectations went down a little when we went through the doors to find that the entrance hall, which could be stunning, was messy with a lot of rubbish on the floor including a banana skin from a wedding reception. Although I appreciate the rubbish was recent, it appeared as if they didn't have enough staff to clean up afterwards. Now, admittedly we didn't pay a lot for our room, so although disappointed, we weren't surprised that we weren't staying in the main house, but nothing prepared us for the state of the room we were put in in what was known as the courtyard! Firstly the entrance door to our building clearly used to have a swipe card entry system but that was no longer in use so door just left ajar. And once inside there was the immediate smell of mould which had tried, unsuccessfully, to be covered up by some sort of scent. Fortunately our actual room did not smell but there there was mould on the curtains, stains on the carpet and on the walls and by the morning the window was dripping with condensation. The bed was extremely uncomfortable as hard and gave me back ache for several days afterwards. The Furniture was old, cheap and tatty and the view from our window looked out over the car park and the bins. I can honestly say Travelodge would have seemed like luxury in comparison. The room's only saving grace was the modern, clean bathroom. I did go back to make a complaint to the mangager who seemed like a nice genuine guy who listened and apologised but unfortunately they had no other rooms to put us in. I got the feeling that he was mot personally to blame for the state of the rooms but that his hands were tied. He did knock off the price of breakfast on our bill. After a rough night we headed to the main house for breakfast which was held in the basement so no view. We were surprised as got told it was a buffer whereas all other hotels we had stayed at on our UK road trip had understandably abandoned buffet service due to Covid. There was also only one hand sanitizer so we, and others, were constantly waiting to use it after picking up utensils etc. Breakfast itself was ok, but lacked any fruit so not great if you wanted to be healthy. Overall it's such a shame rooms have been left to get into this state. A through clean, lick of paint and basic new furniture could solve the issues (except view) but instead they have been left to go to rack and ruin. The only reason I gave 2 stars and not one is because all the staff we encountered were polite and friendly.

We stayed for 2 nights in a courtyard room with our German shepherd dog, The windows could not be opened and we were given a fan which helped, but with it being so warm we had poor sleep and our dog was panting heavily throughout. The road from the main gate to the Hall has many potholes and need to be repaired as soon as possible. The TV was much too small as it was situated high on the wall quite far from the bed. The room needs a touch of paint and the water pressure from the sink taps was poor. The mattress on the bed needs replacing as it was lumpy and not very comfortable. The Hall itself is stunning and the grounds are fabulous and a credit to the groundsman who has done an amazing job maintaining them. The staff are really friendly and helpful and go out of their way to assist. They could possibly add one or 2 more as they seemed to be under quite a lot of pressure multi-tasking. The food was very good and we even received complimentary drinks for being kept waiting for dinner on the first night. The golf course which has wonderful views was a really tough challenge and definitely suits the longer hitters. Overall there is room for improvement but we look forward to returning next year and hope that some upgrading has taken place. A big thank you to all the staff for making us feel so welcome.

Was due to stay here in 2020 for a wedding which got cancelled then rearranged for 2021, the venue transferred the booking no problems but after the wedding was cancelled we decided to use it as a weekend away. The venue for a potential wedding is stunning. The staff are great helpful if a little over stretched, they could do with more help. Our rooms were in the stable courtyard I have to say for a modern ‘standard room’ it was poor but cheap, so much so we asked to be upgraded but they were full so had to lump it. The food, evening meal and breakfast was ok we’ve had worse so no complaints there. Over not a bad stay, the venue is looking a bit tired and dated sadly looking at some of the reviews from 2018 there are similar comments . Anyone would think it’s owners wanted to run it down deliberately, the building and the staff deserve better!

My husband and I went to revive old memories. As I trained here many years ago. We were not disappointed. The building is not in the best of conditions but you can see it is being restored to its former glory. The staff were wonderful and could not do enough for us. The grounds are lovely and being restored as well. The food was cooked to perfection and served beautifully. We have had a fabulous weekend and would like to thank everyone at the hotel.

All the signs are up telling you to wear facemasks, hand sanitizer about but the couple at the reception desk in front of us did not wear masks the couple that came in behind us were not wearing masks and another couple only one of them were wearing a mask,sitting in the foyer.No staff asked them to put them on The staff have no face covering. Forget any review about afternoon tea or anything else. This is a disgrace and a lack of care for visitors and guests

My partner booked a surprise stay here for our 11th anniversary. After four cancellations due to the current situation he fell on this establishment. It has not failed to deliver. The grounds are stunning as is the decor alike . There is wildlife surrounding the grounds adding to a more beautiful stay . The menu was amazing and very plentiful to cater for all dietary needs. Portions were ample and the dishes divine. Presentation was something else. Staff go above and beyond to make sure you enjoy your stay and are very welcoming from the onset . We are already planning a return visit .

This hotel is in urgent need of a thorough clean by professionals. For instance our bathroom (in the main building) had black mould around the edge of the shower & the whole place looked dirty. The water glass given to me at breakfast had a brown stain at the bottom - all very unhygienic.

This is by far the worst hotel i have ever had the misfortune to end up in !!! The obviously Dirty, tired bedroom was smaller than some hotel bathrooms. I literally handed my keys back to reception this evening And said we are leaving and was not even asked why !!!!!!! Wow it must be a regular occurence disgusting. I am now in a huge room with great bed and was happy to pay any amount to be away from there. Never again !!!!

Terrible “Fairyland in New York” themed Xmas night. Such a huge disappointment in comparison to the year before which was the The Greatest Showman. Stuffed into some cheap sh1tty Porter Cabin style building, which was not in the main building. Cramped into a small room. Evening started at 7:30pm. 9:30pm we were still waiting for the main course. Bar sold out of many drinks, entertainment was soooo poor and no where near as good as the previous year. Totally mis-sold, huge disappointment in comparison to last year. Would not recommend and will not be booking for next year, which is a huge shame given the year before and how great it was.

Gardens and grounds are magnificent so very disappointed to enter the hotel through what looked like the staff entrance. The receptionist was charming and directed us to a manor room. The public areas were very dirty and the lift was like being in a very slow moving coffin. Our room was large and pleasant but again the housekeeping was very poor. We made our way to the bar and a member of staff finally arrived and again we were pleasantly served. One of the reasons we chose this hotel was the a la carte menu which unfortunately was not available in the ‘pop up’ restaurant on the ground floor. The dinner was adequate but that is that can be said. Breakfast was served in the main restaurant downstairs and again was poor quality. After a short walk around the beautifully tended grounds we checked out. The hotel only deserved one star but the extra star was for the staff and gardens.

There was no choices of coffee and tea - 1 option of each. The coffee was undrinkable and had to be sent back (did'nt even smell of coffee). The tea not much better. The ingredients were all cheap and below par. no scones with jam fresh cream at all. victoria sponge layer cake had a hard butter cream and 3 out of 4 of us couldn't eat it, not light and soft but hard and dry the 'trifle' had un-tasting jelly and tinned custard, thin and runny the lemon parfait was runny the brownie was cheap and claggy in the mouth the sandwiches were 4 tiny fingers hardly filled, the ham was cheap processed, not carved the best was a shop bought carrot cake - 1" tiny square but was palatable what a shame, The 4 of us were there for a belated mothers day treat and the poor quality ruined the day out as we had traveled 50 miles to get there and made a day of it. the manager was lovely and accepted that it was massively below par and was working to improve standards - i do hope so as the surroundings were lovely. no refund / remuneration was offered, only a better quality cup of coffee, which was already included! I've had a number of afternoon teas and this, in no way, compared to the quality of Coombe Abbey's!! so disappointed!

The restaurant is beautiful , the service was very good and the food was good. This was our second visit the whole experience was very enjoyable after disappointing first visit.

Fantastic looking hotel, equally lovely inside. Total opulence !!. Lovely food as well. We will return.

Where do I start.. we booked our stay as a luxury spa and golf stay, only to be told there was no spa facilities. We then went for lunch and the only food available was a sandwich. We opted for smoked salmon and cream cheese. At £9 you would at least expect fresh bread.. how wrong were we! The building and grounds are stunning but the inside of the hotel is disgusting, the service is awful and the staff are rude and obnoxious. They certainly have alot to learn about managing customer expectations. As a facilities manager myself, I would be embarrassed to be associated with the hotel and the rudeness of the staff. One of which mutterered 'just f*** off' when walking away from the receptionist when we were queuing to check in. Rochford Hall has huge potential and is a truly stunning building but unfortunately it is lacking in the love, attention and investment that is so badly needs.. In a nut shell.. Faulty Towers!!

I use to come here gears ago for work related conferences and loved the beautiful scenery and amazing food we recieved. Was sad to see it had changed and some of the old touches had been updated to modern decor and lamps. The food was...

The building and ground are amazing. Unfortunately there is not enough staff. The bar areas are dirty with filthy glasses still there on the second day. The bar even ran out of ice, orange juice and lemon. I mean really??? They stopped serving food due...

Booked to have lunch here as part of my husbands 40th birthday celebrations. Having eaten here a number of times over the last 15-20 years I was quite confident we would be having a lovely lunch in a wonderful setting, how wrong was I! There...

Some changes need to be made drastically to the staff and services at this hotel. We went to celebrate a significant birthday meal as a family which had been booked a long time in advance. Upon approaching the building is absolutely beautiful - however as...

Walked out! After an hour with no food. Cutlery didn’t match and was very cheap. Tables looked like they were out of the meeting room. Food was over priced for the environment. Was 99% certain our food was served to a different table. Staff didn’t...

We used a buyagift voucher for afternoon tea, what a waste! The service was awful with incompetent, lazy and rude staff. The food was no better. 4 small finger sandwiches each, mainly consisting of houmous with either red pepper or tomato, a few cakes of...

We had seen this building from the outside and were wowed. So when we got a chance to stay here on a “wowcher “ we snapped it up. Big mistake ! The staff are unprofessional, disinterested and don’t seem to have a clue about anything....

We were celebrating our wedding anniversary and fancied somewhere new. This place advertised as a Spa and leisure hotel. The pool is reminiscent of a covered school pool out of date and tired, the steam room was out of order and the Sauna was from...

Dirty window lots of Flies, lots of Used drinking glasses in the Garden 3 girls chatting just lazy seemed un interested in the dirty drinking glasess in the garden

Stayed here for two nights whilst my son played in a golf tournament nearby. We arrived late evening at 10.30 to find there was a school prom on. We were staying in a courtyard room. The man on reception (the reception area looks like a...

I went for afternoon tea a gift from my daughter. We approached the hall and thought wow how beautiful it was the garden was beautiful really pleased with Stoke Rochford Hall. We went into the hall through a side door not the main entrance it...

Had a lovely stay. The room was warm and welcoming and very clean, the staff were friendly and helpful, the food was really nice. Will be staying again in future.

Where do I start? I had read the reviews and was worried. This could be a fantastic place if they put some money and design management into it. This was a treat from a family member for a special birthday. The grounds and architecture are...

I have just returned from Stoke Rochford.I must say that the staff & food were fantastic. Building & grounds are beautiful but the maintenance is a little tired a piece of the decorative panelling in the dining room fell off on us whilst eating, also...

After reading terrible reviews I called the hotel prior to our visit for some reassurance ! the grounds are lovely ! The staff were great and friendly and receptionist printed out some history of the building for us - not too many rooms in the...

Well I turned the corner and not many hotels get the wow factor from me but this did. Blue sky and stunning view of hotel was awesome. I'm a coach driver by the way so my experiance is also from my group. Upon arrival a...

I have absolutely no idea what other reviewers are on about! We are on an all inclusive deal from great little breaks and our experience has been amazing! Hotel is absolutely stunning. Check in was very friendly, they upgraded room which is lovely. We had...

Just been to Stoke Rochford Hall for Afternoon Tea. This was a gift for my husband and myself. We arrived early and could not find anyone or any directions as to where to go. We were directed by another guest. The room we were to...

Beautiful hotel and surroundings from the first glance that's it. It's tired dirty and false advertising photos must be over 20years old. Stay at Grantham or Oakham and then visit there is nothing there we booked because of that as wanted a relaxing break to...

Very grand looking building on the outside and beautiful gardens to look around. Unfortunately it is let down by poor service and being unclean inside. We had afternoon cream tea. Some sandwich little dry on edge, coffee tasted old and the carpet and wall where...

Small menu with a good variety and excellent quality. The staff are very friendly, personable as well as professional

I had booked Sunday Lunch here with my Mum and was expecting great things. How wrong could I be? Driving down the long driveway, greeted by a beautiful building, I was looking forward to getting inside. Once inside, there was no one to be seen and as this was my first visit I didn't know where to go. I found the badly signposted reception area but no one was there. I waited a few minutes and still no one arrived so made my way back to the entrance area. A young lady appeared who duly took our name and showed us to our table. As I looked down at my seat, it was covered in crumbs so I had to brush them off onto the carpet. The menu wasn't huge but sometimes less is more. I ordered the smoked salmon which was lovely but only enough to feed a sparrow! My Mum had a huge wedge of brie. We were not offered a bread roll to eat with our starters but these were clearly not on offer to anyone as there were no side plates on any table!The main course was roast beef which was really nice, tender meat and plenty of it but not many vegetables. Gravy was already poured on the plate but it was miniscule. We asked for another jug which took a while to arrive. Dessert was OK, nothing special. Once we had eaten we went to the bar to pay our bill and then the fun started. We had a voucher to be used but the young girl behind the bar could not work out how to charge us for our meal taking the price of the voucher off. Even after she asked her manager, she still didn't understand. We were waiting to pay for about 25 minutes meanwhile there was a gentleman stood at the bar waiting to be served all this time too.The waiting staff were pleasant although they never smiled or engaged in conversation, almost like they didn't want to be there and it was a chore. The young waitress was wearing a skirt so short that her 'utility belt' was almost longer than the skirt!Would I visit again? Absolutely no chance! It was a shocking experience and one I wish never to repeat again.

The food here is some of the best I have ever tasted.very fresh and cooked to perfection well my cod loin was. Would recommend

Just spent a fab 3 hours here with a sparkling tea for two! Thankfully only one glass each of sparkling wine as was driving after, finger sandwiches & cakes followed by warm scones, jam & clotted cream, a look around the garden & had a...

Trying to book an afernoon tea following gift of a voucher but have been attempting since 4pm today to make contact with the Hotel!! At 4pm I was told that I would receive a call back to accept booking but nothing ..... at 7:30pm I...

When visiting this place and coming down the drive you see the most fabulous building with amazing grounds! Its gorgeous and mouth opening! Such a great place. Entrance rooms huge and impressive. Check in staff was helpful and advised us where to find our room....

Had a groupon voucher for a friends birthday for an afternoon tea. We walked in to what we thought was reception with another couple waiting on couches. A passing waitress then informed us this wasn't reception anymore and told us it was down the hall....

Four of us went for afternoon tea for a friends birthday and although the food was lovely and the service was great it was really let down by the fact we had sweet double cream with our scones, rather than clotted cream which scones are...

Uninspiring menu with just 4 choices of starters, mains and deserts. Food tasty but we felt the standard of food didnt do the grand surroundings justice. The sample menu on their website lead to our expectations being a lot higher. I got the impression that...

We had booked an afternoon tea at Stoke Rochford hall. We had a voucher which reduced the price from £39.90 to £24.95. For this price we got 8x one quarter size triangle sandwiches (4 slices of bread in total) fillings of; ham and tomatoes, cheese...

You arrive at this hotel via a long and very badly pot hold drive, you turn the final corner and you see what looks like a grand stately home, drive through large ornate gates to the car park. WOW epic appearance.My room was in a Court yard room, boiling hot - but couldn’t turn the radiator off, central light that flickered rather worryingly, a plug socket rendered useless as half hidden by the wardrobe. A coffee was off the list as well, only decaf in the room, I asked at the reception for proper coffee - sorry got none.Check out next morning - no one at reception, I wondered around for 10 minutes eventually find someone, he took for ever just to take the payment, then he had to disappear as the printer wasn’t working for my receipt.Such a shame this could be a gem of a hotel, alas worse than Faulty Towers

My wife and I took my parents to Stoke Rockford hall for Sunday lunch. There was a wedding fair on, which meant that the dining room became a focus for numerous spectators. We ordered four roast beef dinners. The beef was on the chewy side and only lukewarm. We could have each done with steak knives, not just for the beef, but mainly for the veg, which were cold and uncooked. Great if you like your veg that way, but not good if you prefer them at least lightly boiled or steamed. Aunt Bessie made her contribution with the usual, quite average Yorkshire pudding, which was used as the measuring hug for the gravy. Dessert was a little better, but then as they were all cold, even I could have served them up! They did give us the drinks for free, but we would not want to repeat the experience there, so will give it a miss and would rather visit one of the chain restaurants for a better meal and better service. Incidentally, had never connected Cinzano and lemonade with gin, which is what they called my mums drink...seems they had never heard of it, so she asked for Martini and lemonade, which came as two separate drink. This place is really missing a trick. With some enthusiasm and attention to detail, this could become a gold mine.

As you enter the estate from the main road you have to watch your suspension because of the hundreds of pot holes leading up to the hall, this is your first warning of neglect! I guess this place was very impressive 100 years ago, but it feels like not much has been spent on it since.Very poor all round, only highlight was the road leading away! My advice, book a travel lodge or premier inn, cleaner and more comfortable by far

Room lovely. Food very good. Little out of the way. Well worth a visit if you get a refurbished room like ours.

Freshly cooked steak, fish or pasta option, delicious food both in restaurant and bar. I can highly recommend the Tempura Prawns and pizza served in the bar

This hotel is fabulous, I loved the Victorian building and how they are trying to restore it to its glory. The grounds are great probably more beautiful in the summer but I saw the beauty still in Feb. Loved the fact this hotel is dog friendly as met a lovely family with a couple of scruffles :)My room was cold at first but cannot grumble as the lovely lady on reception put a heater in our room by the time we went to bed. Tv so tinny sounding done my ears in. Breakfast lovely apart from you have to order your fried/poached eggs and the sauces HP and Ketchup was too vinagary like they were trying to stretch it. Service at breakfast ok. We ate one night in the restaurant lovely food!!. Have to say if bar prices were better we would have stayed all night. The bar staff were hardly there and seemed like every time I ordered a glass of wine the barman would have to go and get another bottle! Crazy this is as I've worked a bar. I will go again in the summer. Reception lady is so helpful, we wanted to see other rooms and she said she would show us, but I could see she was busy so didn't see. The lift made us giggle the film Aurthur came to mind, haha!

A grand experience, we visited for afternoon tea and were not disappointed! The staff were friendly and polite and we spent the rest of our evening drinking by the fire

This is a lovely place for afternoon tea ,we had super views over the grounds , the food was top quality and the staff very welcoming , after the tea we had a lovely walk outside .

Went as a party of 14 to The Greatest Showman evening and stayed overnight. The show was in a marquee adjacent to the main building, unfortunately our table was to the side and behind the stage so all we could see was the rear of the acts and the speakers were all directed away from us so that spoiled the show. Additionally we were sitting close to the exterior glass and it was absolutely freezing, couldn't stay in the marquee for the evening due to the cold so we left right after the meal. Our bedroom was OK but quite a few niggles need fixing, flooring coming apart in the bathroom, windows not sealing and a cold noisy draft blowing in, no heating on when we arrived so again the room was freezing and we had to leave it for several hours to warm up. On the good side the bar was OK and the breakfast reasonable. Don't think we will rush back.

Really enjoyed our stay mansion house rooms are huge spotless and comfortable . The hotel is amazing historic and really well looked after . The grounds are world class and again so well cared for . The staff seem genuine and proud of the place . Pool is huge for a hotel and afternoon tea was delicious with good service and log fires after for a relax. Only slight niggle is breakfast is buffet and needed to be fresher far nicer cooked to order especially rubber eggs and tea is from an conference type urn that's tepid. It's a 4star hotel so should be fresh in a pot same for coffee . Not really much effort needed but otherwise excellent.

Was really worried about this years choice for our works party after reading the reviews from last week. I spoke to Lucy who was very professional and honest about the problems they had experienced (power cut, not enough staff etc) and that were confident they had plans in place to ensure this weekend would be a success.Well, I needn’t have worried, all 28 of my party had a great night. Lovely venue, staff really helpful, special mention to Jess, who looked after us and was extremely attentive. Entertainment and food very enjoyable. Everything was spot on - well done to all the management and staff at Stoke Rochford.

Arrived to a lovely setting and pre-drink very welcome. That was the best part of the night over, was then taken down a net curtained maze of corridors into the function room. We were squeezed on a long table where people could barely get their cutlery up to their mouths, this served a dual purpose whilst helping us keep warm being huddled together it also meant it stopped us putting the disgusting food they served into our mouths too quickly(cold& tasteless). The entertainment was shambolic, the free bar saved the night with people making their own entertainment after a few drinks.Very poor value for money, Stoke Rochford get your act together!!!!

Been today for the first time to rochford hall for their Victorian Christmas market and it’s was absolutely lovely! My wife stumbled across it on Facebook and so we set off from Sheffield and was blown away by the building upon arrival. The market was perfect and to be greeted on the great hall by a roaring open fire was brilliant to sit in front of with our mulled wine. Keep it up we will be back again.

Booked a weekend away and didn't realise the Victorian Christmas Fayre was on this weekend, so a pleasant surprise.A very fun packed Dickensian Christmas, so will consider it again next year. Carvery meal was delicious but the drinks are pricey, a glass of wine was £7.50, not expensive to some I know but it is on my salary. Grounds are lovely but the building on a whole needs titivating in parts. The staff were very helpful and polite.

We visited for a surprise 90th birthday, afternoon tea celebration today. Having visited a few years ago we had high hopes but we left very disappointed. We asked staff 3 times for a high chair for our little boy and never got one, the tea and coffee arrived after we’d eaten the dry sandwiches with no drink, the cakes and scones were tasty enough but there was so much gap between the cakes and then scones that we were nearly ready to leave and then the scones were served! When we came to change our little boys nappy we couldn’t find any nappy change facilities or any staff to ask where any were so we ended up changing him in the corridor!Overall, not an experience I’d ever want to do again or recommend to anyone else! It’s such a shame as when we’ve visited years ago and had good service and food, it was such a lovely place to visit but has clearly gone downhill since.

Visited a friends wedding on 31st October and would like to say I’m very impressed with the venue and service from the most helpful I have come across. Staff names are dean (operations manager, Debbie dept manager and Rachel who was working on reception, Beth in the bar and also Claire, tony and kitchen team and Arron the duty managers,I would highly recommend this place.

Rarely have I eaten steak that is so tender and cooked to perfection with an excellent sauce. The starters were very good, especially the tempura prawns and pate. The lemon posset had a good lemon taste but was a little runny. Serving staff were helpful and unfussy.

I joined the gym at Stoke Rochford to find really happy and helpful staff willing to help. One of the staff Richard personal trained me and helped me reach my goals in the gym, the leisure club would benefit from Richard working full time at the gym

A group of 20 family members attended a wedding in sept 18 at Stoke Rochford Hall.Grantham.Lincs and we’re booked in rooms in the old stable courtyard.The rooms were quite small and very scruffy..not very clean..coffee cups not changed..bed not made or cleaned..in fact the room hadn’t been cleaned prior to us going in as we found rubbish on the floor..bathroom was absolutely filthy..We had a paraplegic in a wheelchair with us who had no access to the front of hotel..No ramp just steps..not on..the only access was round the back of hotel(so if raining he got wet) or through kitchen area..again not satisfactory..there is no access at all from the orangery to the garden because of steps so again go round back of hotel and onto grass which has a slope and steep step with no ramp so not negotiable..Drains in the wet room did not empty so flooded the floor.We were told by a staff member that there was a lift for wheelchairs at front of house but has been broken for 6 YEARS..in this day and age with Equal Rights WHY has this not been fixed..So,if you are disabled and use a wheelchair avoid staying at Stoke Rochford

We stayed at the hotel with a BuyaGift voucher on a Thursday and Friday night in September. We had seen a number of very negative reviews that almost put us off, but I think some of these are very unfair reviews based on our experience.On arriving at the hotel (even in the rain), it has beautiful grounds and a stunning drive up to the main house. Although there are a few deep pot holes in the drive, it is easy enough to maneuver around them. We were greeted by a lovely young lady on main reception who gave us all our room details and explained how to reach the room. On arriving at the room in the courtyard, it was quite dark although it may be because the blinds had been left down. The room and bathroom were clean. There was a chunk of wall missing from the behind the doorway and also a lot of dust sitting on the ceiling fan and on the taller window ledges, which would put me off turning the fan on in the hotter weather! However, the amenities in the room were fine for what we paid. We decided to have dinner offsite on the first night, and in all honesty I am quite glad as the second night we had dinner at the hotel and it was awful. We could only get a table for 8:15pm (which was our own fault as we made the reservation quite late), however when we arrived at around 8pm there were a number of tables that were empty so we probably could have got down to dinner earlier than this. We each had a lovely starter which was served promptly, but after this we waited over 45 minutes for 2 steaks, and when they did arrive they were not cooked the way we had asked and looked as though it had been thrown on a plate, with a few chunky chips and a handful of burnt mushrooms. By this time it was almost 9:45pm so we didn't bother complaining at the time, however when we checked out they did resolve this for us which was unexpected.During our stay, we also used the leisure facilities, which I would not recommend to anyone during their visit. The pool is in a strange hangar about a 5 minute walk up the hill from the main hall, and it was very dated. The whole roof is covered in green mould/algae, as is the bottom of the swimming pool. We only briefly swum in the pool as this was very off-putting, as well as the fact that all of the tiles around the pool were covered in the same green sludge.Although there are a few bits I have mentioned that were in need of some work, the main hall and the grounds are absolutely stunning, the bar is great with wonderful views of the formal gardens, and the staff at the hotel were very polite and helpful. I don't think we would stay here again based on the above issues, but if these were resolved it would be an absolutely incredible hotel.

Our food was delicious, we received many complimentary comments both in the day about the wedding breakfast and the evening regarding the bbq buffet.

Certainly the building and gardens are beautiful, and the staff are lovely. * However, the promised included lunch of soup on day 1 completley failed to arrive (we think the chef did too!) and as I dont eat bread there was no lunch for me!* Our room in the stable block was not the promised double, and though they kindly upgraded us to the mansion, we were on the 2nd floor and the lift was not working. This proved to be a problem some days, let alone carrying the case up! On the way up from breakfast in the basement to clean teeth, we had to face three flights, and i do not do well on stairs with my back.* Also out of order was the jacuzzi, which meant half our party didn't bother with the pool at all.* Despite beer being included in the deal the only ale tap was 'off and empty' which left the three guys in our party dissapointed*Our three lamb shanks on evening 2 were, to put it mildly, inedible. They had been cooked way too quickly and were virtually impossible to get off the bone. The waitress noticed that none of us had eaten, but no-one came back to apologise.Having said all that, we had fun, breakfast was great, dinner of beef on our first night was lovely, but i feel we didnt get the value we had been promised. The deal was certainly more than many that been on offer, but promised inclusive lunches, spa and beer, none of which materialised.

Drove up to the hall looked very nice .Room was very good.Had lunch their i had a tuna sandwich had some limp lettuce one tomato husband had cheese and limp lettuce.We decided to eat in the restaurant As my husband had a drink wish we had not .I had salmon mash veg the mash had lumps in it black lumps veg was hard.Had to wait for ever for dessert.And when it did come up i could't eat it was hard.Did complain was not the only ones.They need to get comeone who can cook.It could be a goldmine the restaurant was run well.A couple who we spoke to said they come their all the time and would never eat their.So that says something about bad food.Breakfast was very good shame about rest.

Me and my partner had only been going out for a few weeks and we decided to have a few days away, we came across this place and what a place it was brilliant hotel, we had a mansion room and the views were brilliant. The breakfast was really nice and we had tea there one night and the food was really nice. The pool was okay roof could do with a clean, the jacuzzi was out of order. The service at the hotel was brilliant.

After our first visit a couple of months ago,we thought of going back with family

Very nice food but the waiters lacked experience. It’s like they were all trainees. They got food and tables mixed up . They just needed training.

I had read mixed reviews about the afternoon tea at Stoke Rochford Hall but went with an open mind. The location and setting are beautiful. The driveway needs some repairs though! The building is very grand but definitely in need of some tlc. The tea itself was served in a nice room overlooking the gardens which despite the rain were lovely to look at. There was a good selection of savoury and sweet treats served on a slate board. Sadly the sandwiches were dry. I don’t know if the cakes are homemade but they didn’t really look or taste it.

From the moment I needed to replace all four tyres and my suspension having driven up the mine field of a driveway the splendour of the venue was ruined. The list of woes is long and tedious but I will be interested to see if I get any response from the management.

Arrived yesterday for my birthday spa weekend....What spa? It's a leisure centre for the local village. Couldn't use on a Sunday due to children's swimming lessons. Room is shocking were in the smallest room in the stables it's so hot no air con. Small window. No Windies open in.main building as large sash windows that are painted shut or the sash levers are broken...good help us if they have a fire.no air con or fans in main building can't breath it's stifling.

Things didn't seem to be going well when we arrived at the hall. People had been kept waiting 40 minutes for their booked afternoon tea. There wasn't any apologies or explanations and the dining room was quiet with only 2 tables occupied. I heard one of the diners complaining about the wait being unacceptable and in leaving another couple complaining that it wasn't as they expected. They were waiting for the manager to speak to them about compensation.

Food was very good. Cooked very well and presented good. Atmosphere was welcoming and nothing was to much trouble.

Overpriced and appalling quality. I urge people to look around at other venues, of which there are many wonderful country pubs.

There were four of us booked a table to eat here.My husband ,me,mum & Dad.My mum is 90 years old so needs disabled access which I forgot to mention when I booked & so we parked near the main entrance as someone had just left but we should have parked nearer where the disabled parking was as we had a bit of a mystery tour to get to the restaurant,but as I say it was my fault,however even though they were really busy the very friendly receptionist managed to find someone to take us to the restaurant,which I’m not sure we would have found without him.

This is a lovely place we went there to celebrate my husbands birthday it is so clean and the staff are very friendly food is very good we will go back

My wife have just had two night stay here and we really enjoyed it From the moment we turn onto the main drive with the magnificent hall in front of us we knew we had made the right choice. We had booked using Buyagift vouchers but were treated very well by the Reception and other staff as if we had paid the full price. Everyone was very friendly and the hall is beautiful.On our first evening we explored the gardens and extensive grounds and we thoroughly enjoyed them. Breakfast was excellent and we have no complaints at all. A lovely break.

After reading some of the reviews by others my wife, I and my Brother-in-law and his wife travelled with some trepidation. Upon arriving and viewing the hall from the drive, we were not disappointed. The reception staff were friendly and courteous, our rooms were very clean and presentable ( my Brother in laws room could have held a tea dance in). The food was excellent and again the staff were friendly and attentive. The gardens are lovely to walk round. thank you to Stoke Rochford Hall and to Great Little Breaks, the all inclusive break was well worth it. We would happily return for another visit.

The view driving up was spectacular we were here for afternoon tea and it didn't disappoint although my only criticism would be not enough savoury food with only 3/4 of a sandwich each and a teeny tiny roll. That said there were many cakes and they were very nice. when we finished went went for a walk around. The toilets are starting to look very dated. We walked outside in the grounds and they were really beautiful and very well kept.

Stoke Rochford Hall is a beautiful building, tastefully decorated, and with an abundance of little rooms for anyone wishing to sit quietly for a while.

Not the best place at all, too many bad factors including lack of hygiene in dining areas! You will need you own transport to get around as it is far away from Grantham central.

No idea why this hotel is in the premier collection! Outside the grounds are wonderful however the hotel is falling to bits. We stayed in the Woodland Lodge and the room is in desperate need of renovation. There was a hole on the bathroom door, a missing shelf, mould on the tiles and the room was very tired. The main hotel again is very run down throughout. Customer service was in some instances really good for example a lady brought some crockery and cutlery to our room however on the first night it took almost an hour to get a bar meal. Breakfast was ok although on the first day we sat in the dark until a staff member noticed and put the lights on. Didn’t have breakfast the following day. The spa is disgusting with a filthy pool, a broken jacuzzi and tired saunas. The changing rooms were also very dirty. Such a shame as the hotel could be amazing but it’s well past it’s sell by date. You have to pay a service charge to clean the room after pets however no idea why as the rooms are grufted. Lovely touch with the dog towel and bowls, the towel was however cleaner than ours.

The spa is a swimming pool in a dirty greenhouse located within the hotel grounds.

Chose this hotel due to the leisure facilities within the grounds jacuzzi not working the swimming pool and hot water not working on day of arrival and then the pool took longer than our 2 night stay to reach normal temperature. The rooms small make sure you know which part of the hotel you are staying in prior to booking. Reception unattended quite often. The breakfast was adequate but not brilliant the only good thing I can say about it are the grounds which are beautiful .

Been 3 times now and its a great cheap break and we could not fault the breakfast.

I can only thank the outstanding manageress last night who helped ameliorate a fiasco. First room covered in mould and filthy toilet. Nobody to help carry cases when we said we refused to stay in the stables. Please tell clients there is no internet or telephone service. I feel sorry for the staff ..

Attended a wedding reception here. A really grand house set in beautiful landscaped gardens. Impressive entrance, wall to wall oak paneling. Lovely orangery. Definitely recommend.

I booked an afternoon tea at Stoke Rochford Hall for my mum and I. It was a good 2 hour drive from London and I booked it via Buyagift.com. Suffice to say the entire experience did not live up to my expectations.

We were amazed at how beautiful the hotel was as we drove up but everything changed when we got inside. We had arranged to meet here for a family lunch and when booking the table for 12 people were asked if it was a celebration which it was. We couldn't believe it when we were told that the only food available was bar snacks, even though we were eating in the restaurant. The sandwiches and ceasar salads were only average when they arrived after about an hour. We won't be returning.

We had been before & were quite impressed,S R H has just been taken over by Great Western,and now Sunday lunch is a BUFFET we were told to go down stairs where we eventually found a bar the poor girl behind the bar hadn’t a clue (not her fault just lack of training)we went through to the dining hall to be greeted by a guy singing & playing a trumpet(very loudly)

Superb first impressions when you see the hotel absolutely stunning ,on entering you feel like a lord it truly is impressive . Hotel reception staff friendly but not what I call really welcoming . There was no information about the hotel which must be steeped in history ,shame. A wedding was being held which really limits you as you are restricted as to parts of the gardens were off limits .it was a lovely warm day but nowhere to sit .it seems weddings take preference here ,impossible to relax in the bar because of wedding guests ,surely weddings and hotel guests should be separate... But then we come to the bar what a joke NO BITTER only bottled beer and as for some of the bar staff . When I asked another guest if he knew of Local pub which sold beer a member of staff sarcastcly said end of drive turn right 50yards you can walk it .it was 3miles yuk .bad management and no staff training food was very good .room ok awful bathroom on the whole good weekend spoiled by certain members of staff not up to Best Western standards by a country mile

We knew at the time of booking that we were going to be staying in The Stable Courtyard, we entered the room and the first thing we noticed was stains or runs going down the wall it looked very unsightly there was a a half window very high up and a skylight which was underneath a very big tree so lots of rain stains leaves and birds mess it was very small and a bit dreary but we dont like to make a fuss and on the whole it was clean with white bed linen and soft white towels. My parents were in a room along the corridor and when i went to see how they were settling in they noticed they had no roller blind at their skylight no chair and no telephone, there was a member of staff on the landing who asked if everything was ok so my mum pointed out the problems he was very nice and they moved to a nicer room immediately he offered us a move too but to be honest we had un packed our things and for the sake of a couple of nights stayed put.We slept well and were quite comfortable, the breakfast was very nice with lots of choice. The swimming pool was very tired but again the pool itself was clean enough as were the changing rooms. The staff were very pleasant. I think I would stay here again but maybe not in the room we had.

Called here for afternoon tea following an invitation. The greeting was very pleasant and the waitress was nice and cooperative.Explained the contents of the goodies available. Good selection and fresh. The gunpowder tea was tasteful.Will revisit

The main house is wonderful, particularly the main hall, library and exterior. The grounds and gardens are excellent providing wonderful walks down to the lake and around the gardens surrounding the main house. I believe the garden team is very small, just two gardeners, they should be congratulated, their efforts made our trip.

Enjoyed our afternoon tea although I’m a traditionalist and would have preferred a cake stand instead of the more modern slate it was served on which was duly placed on the two books in the middle of the table.

First time visiting Stoke Rochford Hall. Were originally given a room in the courtyard stables, and decided to ask if we could move to another room as room 34 was dark and a bit miserable.

I love that food it was very tasty and served with excellent presentation . There staff was very polite ,helpful and hardworking.