After Five in Cheshire West and Chester

On a canal holiday, we stopped at the Salt Barge, who sadly, were waiting for their restaurant upgrade to be completed and could not offer dinner. They helpfully recommended After Five and we ordered a takeaway meal to be delivered to the pub for collection. The order was processed on line and we were given an estimated time of delivery of 45 minutes. Delivery came promptly and our food was delicious. We particularly enjoyed the crispy duck and have no hesitation in recommending the excellent service we received.

Worst chinese takeaway I’ve ever had, customer service was poor. The attitude of the young ladies working behind the counter were disgusting, they were too busy laughing and chatting, certainly didn't want my business, so rude! The food quality was also poor, taste awful and cheap ingredients used but charging restaurant prices! What a ripped off! Definitely the worst Chinese in the Northwich. Will not be coming back.

It's gone down hill rapid. I waited over 1 hour 30 mins for a delivery, they said they were a driver down. When food finally arrived, we got told that walk in orders get priority. Food was luke warm, tasteless & very salty. Rang & complained, they apologised & offered 20% off next order if we went back. They should of offered a full refund. We have been going there for a long time & had a few bad experiences. A take away is a treat & should be enjoyed, you don't get this from here. We won't be going back, there are better Chinese take aways out there. We would NOT recommend After Five.

This place was my go to for Chinese food in Northwich but the place has gone downhill over the last 12 months The food is still very good but they get orders wrong and the customer service when they get something wrong is to blame anybody but themselves I even spoke to the owner and has was also rude and obnoxious. They delivered me the wrong meal and despite me having proof of what I ordered online they would not come out and replace it unless I paid again. I'm sorry but I won't be ordering again

Ordered 6 items off the menu and every single one of them was stone cold I ordered duck spring rolls which are more expensive than normal and couldn’t see or taste any duck in them at all was all just veg. The salt and pepper chicken pieces were chewy and the chips were like soggy cardboard. Delivery driver was lovely but rang the restaurant to complain and didn’t like the guy’s attitude he first of asked which delivery driver it was as if it was his fault the food is stone cold and the spring rolls were full of veg and then said well if they’ve got the sauce in the bag there definitely duck which doesn’t make sense to me because you could still of put the wrong rolls in the bag even with the dip but yes definitely wouldn’t recommend and won’t be ordering again also small portions compare to anywhere I’ve been before

Best Chinese we have had in Northwich ever Couldn’t fault it we had it delivered and it was still too hot to eat The staff on the phone were very polite and helpful

DO NOT eat at after five! Been theres loads of times and ordered tonight to find a dead fish in my food!! Took a picture and rang up to have all the staff and manager laughing at me saying they don't sell fish! So i sent a picture and call them to then not get even an appololgy to be told from the manager they thought it was a hoax call thats why they were laughing and he kept saying hes baffled how its got in there in a beef dish! Still no sorry after stating again no ones even appologised to me! Absolutely disgusting and i will be taking it further. Husband ended up driving there with all the food including the fish and guess what they still didnt appologise when he got there and said they were busy!! SHOCKING DISGUSTING CUSTOMER SERVICE!

Always loved ordering from here, but earlier this evening a young girl answered, clearly a party going on in the background, some laughter and ‘sorry can’t hear you’ and then hangs up on me. Food delivered was great, but probably get better out of hours staff. Puts me off ordering ever again. Idiot kid

We will no longer be using After 5 due to the terrible attitude of the owner The food is fantastic and probably the best chinese food in Northwich but they get the deliveries wrong on so many occasions On the last occasion they delivered the wrong meal and after 30 minutes they did delivery the correct meal but wanted me to pay again which I refused. Delivery driver got the manager on the phone who resfused to give me the correct meal even though I had the incorrect meal in my hand to give to the driver. I ordered online and had the online receipt to show they delivered the wrong meal but they tried to extort more money out of me

Second time ordering food from here and it was delicious once again. Their udon dish was as nice as the one from Wagamama!

I ordered a takeaway and paid in cash on delivery but two £20 notes were stuck together and I overpaid. I only realised when the driver knocked on again, letting me know and giving it back to me. I’m very grateful for the driver’s honesty, unfortunately I didn’t get his name to leave in the review but wanted to share the experience + the food was delicious as usual.

Just been for our weekly chippy tea, been going for years, got the shock of my life tonight! We have the same thing every time we go because we like it, its obviously gone up over the years by 10p here 20p there no big deal, but tonight the price had changed by a massive £2.40!!! I'm all for inflation i get prices change but how can you justify that?! Something that normally costs £12.90 now costs £15.40!! Thats a price hike of a huge 19% . Sorry to say we won't be back.

We have been ordering from after five for approx 6 months now. We always order their vegetable chow mein or sweet and sour chicken with egg fried rice and salt and pepper chips, cant go wrong. Good prices and portion sizes. Delivery times never too bad. Would definitely recommend and we don’t order from anywhere else now.

I often go here and today I accidentally ordered to my partners old house. The kind delivery man rang me and drove it to the right address. He was very kind and understanding. The food is always amazing here too! 10/10 would recommend.

Ordered online and got a message to say I would receive a confirmation email once acknowledged and I could call to pay. 20 mins of phone calls later I got through (I understand they were busy) I was then on "hold" for 5 mins and then they asked me to call back in 5 mins. At this point I said to cancel the order as the service was rotten.

Had a take away recently, the ribs were amazing, meat literally fell off the bone! Duck cantonese, mushrooms and egg fried rice was delicious, the best ive had in a long while! This place has had a big improvement since the last time we ate here. Well done and to you After five youve made a big difference 🙌🏽

Was told the food would be 30 minutes and waited nearly 2 hours. When the food did arrive it was not our complete order. Called and asked for the full order to be delivered and was told it would arrive and am still waiting. Food was mediocre at best and not massive portion sizes considering the price

We ordered food tonight to be delivered but it never came! Gave up after about three hours we were very disappointed

Ordered special fried rice and chicken toast. The fried rice was lumpy and hard. It had the appearance and texture that rice has when it's been left out overnight. The chicken toast was prawn and smelled like stale urine. Staff didn't ask to see the food, when I called they just dismissed my complaint as nonsense. I drove down and the place looks pretty grubby and so did the two staff I could see. Not recommended.

Dim sum meal for one ordered......lots of food but none of it good. Chicken wings full of batter n barely any chicken....ribs tough as old boots...toasts v greasy......basically not nice!! Threw Most in bin

My favourite Chinese takeaway, good quality food in big portions for cheap prices!! Both my boyfriend and my families eat from here all the time, highly recommend it

The food from here is amazing, comes in great portions and is delicious. After five are the only Chinese in Northwich that do gluten free. Delivery is quick and food always arrives warm, the staff are also very lovely. I highly recommend this takeaway

Great selection cooked to perfection and authentic. Delivery service is tandoori is fast and efficient. Would recommend

Ordered from here as usual takeaway closed on a Tuesday night , will not be having a takeaway from here again , food arrived just after an hour which was to be expected but it was cold , I ordered chilli chicken strips, which were hard and tateless noodles looked like they'd been returned a couple of times . Lesson learnt will be returning to our usual takeaway just not on a Tuesday night !

We had a meal delivered last night. It’s was shocking. The rice was rock solid and the chicken dissolved in the mouth and had a foul taste. I wouldn’t normally complain about food but I did with this one, the owner was rude and they collected the food. Never bothered to call me back. They refunded half the meal. Never again, I wouldn’t feed that food to my dogs!

Been using these for our usual Friday night meal for about 4 years with no probs. Called up as normal on the 12th girl on phone didn't seem to grasp what we were ordering, so when it turned up the salt and pepper chicken turned out to be salt and pepper chips. So I called up to tell them that it was wrong and was then sent, by a bit of a rude driver salt and pepper chicken (think it was chicken) which was tasteless, and very chewy so could not eat it. So thought I would just have my ribs again, pretty much tasteless and out of 5 ribs only one had any form of edible meat on it. I know that everyone can have a bad day but out of my order only the starter was edible, but saying all this my partner's meal was ok. I can get one person making a mistake but a combination of the girl who took the order, the way it was cooked and the driver of the second delivery prompted me to write this. But I will stress that this has never been an issue before, but not sure I will be ordering from here again, which is a shame because when it's good it is really good

Said we wouldn't come here again, but our usual place was on hols...so we walked round...first time we had sat and waited, there was a fish tank with various ornamental goldfish.....most of them were knocking on the glass holding "Help" placards up....and there was the one ,standing on his head..????? The water was so cloudy.

Ordered from here tonight salt and pepper chicken was delicious, Quarter duck with pancakes nice big portion, cooked well and shredded. Was very impressed!! Counter staff very knowledgeable. Cater for my brother who has celiac disease(gluten intolerant) over all very good service.

This is now the only Chinese take away we use in Northwich. We have used it many times over the years and have always found the food delicious. The flavours are crisp and individual and don’t intermingle like foods from some places do. Delivery is usually very close to the stated time and the food arrives piping hot. We had another excellent meal from here last week for a family gathering which was enjoyed by everyone.

friendly staff good food didnt have to wait long as had not ordered in advance , portion size was plenty

After five used to be our favourite chinese restaurant, but now struck off the list.

Where to begin..... sweet chilli beef?? Rough dried up cold leather more like. Rice looks days old. Driver returned to collect and ate food on doorstep. STUNNED would never return awful service and food wouldnt feed my dog.

Would highly recommend After Five. We order from here about 2x a month (used to be a lot more before the diet). The foo yung, salt and pepper chips, chow mein are all amazing!

Had a deceiver a couple of weeks ago, cold congealed food and just tasteless, mine when straight in the bin., I order the salt and pepper chicken and it was cold, chewy and bland. Waste of money. Will not order again.

Ordered a takeaway for a Saturday night. Usually I use a different takeaway in Northwich but they were closed so decided to choose these. Wish I never did had a chicken chow mein which was awful and the mushrooms were slimey wouldn't even let my dog eat it

Absolutely love this place, the food is fantastic, never had a wrong order, always hot when it arrives, great service and ggreat staff

Worst food I have ever had.... Ordered special chow main, OMG disgusting. Especially the chicken, horrible colour with the skin as well. Everything we ordered was cooked at least a day before, at least... Never again

The food has in the past been both tasty and good value. About 6 months ago this place must have changed hands. Prices went up substantially but the quality of the food went down. 2 months ago, for the first time the food was pretty inedible, especially the sui mai. I gave them the benefit of the doubt and ordered again last night. I had to throw half of my £60 order away. The sui mai smelt of fish, I swear it tasted horrible and I thought it might be cat food. The salt & pepper chicken had no salt or pepper, so bland and the satay chicken was greasy and horrible. I will contact the management, I don't expect a refund as I won't go back. Real shame as it has been our family treat for years.

Fatty meat and tasteless food save your money. They sell dog food hope thats more tasty than the food the serve.

I have to say the food here is fantastic, never had a bad meal. Staff are friendly and the food is tasty and hot, whether I collect or ask for delivery. Definitely my number 1 Chinese takeaway in middlewich.

Tried ringing at 17-00 hrs nobody answered until 17-08, bad service, then was told delivery would not be until 18-30, service here has really gone down the pan but food is still ok if you don't mind waiting for one and half hrs.

La comida ha sido agradable en cada vez que he tenido desde aquí. Lo que se espera. Casa hizo su mai es mi favorito. La salsa de alubias negras sabrosas. Servicio de entrega a mano.

Horrible comida fría. Sal y pimienta el pollo es nuggets de pollo con chile en dados. Las maletas llegaron goteando todo el uno sobre el otro. Nunca más.

Acabo de tener la mejor comida china para llevar nunca. Créeme, he tenido unos pocos! Completamente indignado con algunos de los comentarios aquí cuando vine a escribir esta crítica. Costillas: muy carnoso y tierno, sin grasa, pato: más que suficiente para los 6 panqueques - buen trabajo tengo algo en el congelador para el almuerzo de mañana, frescas y húmedas, Singapur arroz frito: un montón de carne y no demasiado caliente. Usted no será decepcionado.

After 2 of our favorite Chinese were shut or on holiday we rang after five , very friendly on the phone , told our order would be 45 minutes and it actually was !!! The driver was really friendly and chatty and our food was really hot considering it had come from northwich to barnton , the chicken fried rice was lovely and really tasty , chicken wings weren't very spicy but lots of flavours and lots of meat too .All in all a nice change , we'll definitely be back .

Great quality of food and tastes so fresh. Will definitely be visiting again!! And they do a healthy option menu which is great also for me who is trying to diet

Ordered a take away to Holmes Chapel agreed to pay £3+ delivery charge. Told forty minutes to one hour. Five of us waiting for a birthday meal. After one and a half hours we rang up and we're told the order hadn't been processed due to sickness? Never again!!

My wife likes this takeaway so have tried it myself but have had a few disappointments with the food

Used these for years, won't be using again, ordered over the phone asked for sweet Shredded chicken, picked it up it was wrong when took it back told it was sweet chilli chicken, asked again for sweet shredded chicken then they asked in the back for sweet chilli said no chilli eventually got my food went home it still wasn't right did eat some of it as it was late but it wasn't as good as it has been in the past

Awful was told it would be 35 mins to 45 mins when I ordered was in fact an hour and 25 mins until it arrived after 2 phone calls and stone cold when eventually it did turn up !!! Will never use again was offered a refund or a fresh meal but as already waited and hour and a half didn't hold out much hope ... so everything that was delivered was packed back up and collected (within 5 mins!!!!!!!) For a full refund so after 2 hrs I had cheese and biscuits and I had lost the will to live at that point... awful do not use

Used them for a while but in the course of a week everything changed, whether the cook has changed or the food supplier, but nowhere near as good as it used to be. Shame really as was very good

Good food but shockingly bad service. Lots of options on the menu and everything tastes good. The store looks grubby.

We have been having Chinese takeaways from After 5 for years and in our opinion it was the best Chinese in town. But.... Just lately I don't know what they have done, the bbq ribs are awful, we had a meal a few weeks ago and I can honestly say I have never had a worse Chinese in my life ever ! It has completely put me off Chinese food and I will never go to this takeaway again ! Has it changed hands ?

Good selection on the take away menu very tasty foodFree delivery serviceI have used After five many many times over the last fifteen years and will online to do soHappy days

This takeaway is not very good. I have had a dodgy stomach a couple of times now due to food not being right.

Not ordered a takeaway for a while, after a couple of poor meals. But must say will be ordering again. Food nice and hot, excellent flavour.

Had takeaway telephone orders from here before and always hit and miss. Sometimes you get what you ordered sometimes you don't. Yet again we made a simple telephone order to the Middlewich shop and food was awful! Not hot, I ordered vegetable chow mein and got vegetable vermicelli, the baby corn was off, soft and decaying in the middle.... My husband ordered chicken Thai Green curry! This was Luke warm, hardly any chicken in it and mainly consisted of onions with Chinese curry sauce poured over it, his fried rice was burnt. Dreadful. Will not reccomend or order from here again. Our son has similar problems with online ordering too.

Love the food hear I have to say one of the two top Chinese chippys in northwich nice ppl but more importantly nice food been hear several times and never a complaint and trust me that doesn't happen often :)

English not my speciality being english so it must be my fault. Pretty average crap..blah blah .. we love your money not complaints

Ordered a delivery and was told it would be 30 mins, after 45 mins I called to chase the order and was advised it was on the way, asked politely if the food would be fresh or if it had sat there for some time waiting for the delivery driver as we only live around the corner, the owner said whatever as they close in 2 mins and put the phone down on me!, food arrived 10 mins later and it was cold, couldn't return the food as the driver said they are now closed, would not recommend or ever order from here again....very disappointed

Fancied somewhere different as other Chinese take outs in the area have been disappointing- it's been years since I last had food from here and found the staff really friendly and the food tasty, not greasy and great value.

Been looking for a decent Chinese takeaway for a while and thought we would try after five.The online menu is really good with lots of choice.The lady on the phone was very friendly and the food was ready as soon as we got there. The food is delicious,not greasy at all.I really enjoyed it and it's reasonably priced too. Will definately come back the next time I fancy a Chinese takeaway.

Ordered on line, was a bit sceptical as not had good experience with online ordering with other takeaways, but surprised how quick food was delivered and how good the food tasted. Best Chinese takeaway we've ever had.

This place is yards from our house,so, not wanting to cook at home, we ordered from here, the first and last time.......Placing the order was the first stumbling block.....no one seemed to get it right.....THEN IT TOOK OVER AN HOUR TO TRAVEL THOSE YARDS TO OUR HOUSE ....not impressed

Had a Chinese from here tonight as we quite often do and it was fantastic as usual! We use the delivery service which has always been efficient and the drivers polite and friendly. The girls on the phone always remember us which adds a nice personal touch to the service. Food is lovely, especially the salt and pepper chicken and the curry. Definitely worth a visit if you're looking for a Chinese takeaway in the Northwich area

Use this Takeaway on Station Road at least once a week!Yes sometimes you have to wait because it's one of the busiest in the town.Staff always polite and do there best to serve you as quick as the canThe Spare Ribs are the best I have ever tasted and believe me I have tried a lot of Chinese Takeaways!If you order a delivery you are always given a time slot and drivers are always polite and efficientGive it a try you won't be disappointed

Love this place, food is brilliant and so well cooked! Customer service is brilliant, so polite and friendly always have a laugh when I go in! Ignore the bad reviews this place is a must for salt and pepper chicken and chips!

I write this with a heavy heart. After ordering many many many times over the last 5 years and never having an issue of any kind, I pop in here on Friday 10th June to order our food. Few people in which is not unusual for After Five and I waited just two minutes to order - girl took my order and asked me to pay for it when it was ady, which is most unusual for here. Said I would call back in about 10-15 mins and this was acknowledged. Arrived back and found a customer returning food for an order that was wrong and this, again, was most unusual. Waited a few more mins and then asked for a cold can from the fridge as it was hot and I was thirsty, I was asked did I want to pay for that separately and I replied that I'd like to just pay for everything, the member of staff then proceeded to look on the ordering system and was looking confused, the phone rang and I was then ignored. I walked out of After Five and grabbed a cold can from a local shop. Upon arriving back, I sat there for about 5 mins and eventually someone asked " who has ordered two soups, chicken wings and beef OK sauce" I replied me and walked up to collect our food - the young girl that had served me informed the other member of staff that I also wanted a can of tango to which I replied I no longer wanted that as Id bought one from a shop 200 yards away. I had a discussion with staff members who were apologetic and explained it was her second day, my reply was to maybe have a fully trained member of staff shadowing her, like I arrange when training staff, to ensure that there are no issues like Id had - the phone call that she took before I walked out was another customer ringing up asking where their food was after over an hours wait. The food, not really that good when I arrived home and myself and my wife made a decision to bin it after trying the beef OK sauce and found it quite flavourless, chewy and very thick and sickly. On a positive note the hot and sour soup was exceptional along with the prawn crackers and the chicken wings, shame the other soup was a little funny tasting. All in all not a good experience and one that I will never be repeating again in this establishment - one more tip, when a customer complains and then says he will write a review on TA, might be a great idea not to make a comment to the other customer that is stood there that was very condescending, rude and damned right wrong - please avoid at all costs until they buck up their ideas and review staff training, menu and customer service - just to eliminate any confusion as to who I am, I'm the chap in the Orange hoodie driving the grey BMW who lives on Marlowe Road - please feel free to respond

Been going to After Five since moving to Northwich 12 months ago and always found it quite good. Until the last couple of months when they changed their chef. In that time it's gone from bad to worse! Last night was the last time, it was dire, no flavour and rubbery meat! Last two times of visiting they also missed out one of our orders and had to go back to pick up. So cold food having too warm up in the oven. Not a takeaway experience. Suggest they pay their previous chef double to bring him/her back. Until then save your money and stay clear of After Five. DON'T GO!

we have eaten from almost all Chinese take aways in & around Northwich. Essentially its a typical take away but the staff are friendly & helpful they go out of their way for you. The food id pretty good too

One of the best chinese takeaways around ! fresh, tasty food fast, great menu (try the satay chicken starter) and excellent delivery, only down side is the chips are not the best.

When i first moved to Northwich i found this to be the nicest Chinese takeaway i could find. Food is nice and service ok. Parking can be non existent tho. But recently for some reason they now charge to use your card if under £10. I asked why and was pointed to a notice not much bigger than a small post it note.I dont agree with being charged for no good reason just cause i only want one meal and cant make it to the £10 mark.So now i go to the Ho King at Lostock, dont have silly charges and food and service much better.