Adesse in City of London, Westminster

We booked for a friend's special birthday dinner, having traveled to London for the weekend to celebrate. We were a table of four booked at 7:45 and the confirmation email said we had the table for 2hours. In reality as Selfridges closes at 9pm we had a little over an hour. Unfortunately no one told us this until we were delivered our bill while we were eating our desserts at 8:45. This was after our dessert order was taken while we were halfway through our mains and our desserts bring brought to our table while my friend, who’s birthday it was, was still eating her main meal! I did contact Adesse after the event to express our dissatisfaction but have been given a half apology and the offer of desserts and drinks on a return trip. Not really much use to me after a rushed and therefore ruined celebration and for a non-local. I was also told I should have said something at the time. I would of, if only we hadn’t been ushered out practically while we were still eating desserts and finishing the one round of drinks we managed to order. I’m surprised someone didn’t offer to doggy bag the lot for us just to get rid.

Fantastic food from a wholly plant based menu, a first for us, superb, and excellent service by Nora. Pleasant and very informative

Our order was completely mixed up with only one starter and a side coming out and then a long wait. After pointing out the mistake the order for the other starter was submitted and then came out together with both mains. By which time we had eaten the side of potatoes. No one seemed to be bothered about this except us. When we complained we were told the waiter was new!!! Then they added 12.5% service charge to our bill which we did not pay. I have to say the food was good but overall the experience was spoiled by the lack of professional service. Expensive lunch! Would not go back.

from our incredible Matthey Kenney chef of Double Zero in NYC comes this new find! High Points: our server Jimy took pride and patience with each item explaining; great wine list; the preparation and presentation; the taste Low Points: no dumplings or avocado-based dishes Unique Points: the cheese board is uncanny; nobody would believe it's dairy free; the look of almost every dish with edible springtime flowers We have photos but unfortunately as it's the first review Trip Advisor doesn't allow photos uploaded.