Addendum Restaurant in City of London, Westminster

Posto molto accogliente e ottima cucina e soprattutto personale eccellente Se visitate Londra una tappa di grande livello

Increíble servicio, Robert era una joya, realmente me trató con respeto y amabilidad, le recomiendo encarecidamente a él y su restaurante en la Apex City de Londres.

Giacomo fue un anfitrión increíble como yo y un par de colegas de negocios regresamos al hotel Apex después de la cena. Giacomo nos había proporcionado una recomendación a principios de semana para pescado tradicional con patatas fritas en un pub histórico. Esta noche nos proporcionó un servicio personal para hacernos sentir como en casa durante nuestra última noche en Londres. No puedo esperar para volver a Londres y alojarse en el Apex y disfrutar del Lampery. ¡Gracias Giacomo!

Un lugar increíble. Hermoso entorno, excelentes platos y música en vivo (fuimos en el día de San Valentín). Giacomo, un caballero italiano que trabaja allí era muy servicial y amable. 100% recomienda cenar aquí.

Tuvimos una cena de San Valentín en nuestro viaje familiar a Londres. La comida y el servicio eran excelentes! Incluso tenían rosas de cortesía para las damas. Gran valor total. Sin duda volveremos.

Service was unacceptably slow and totally unsuitable as a venue for a business lunch. My party arrived at 12:30. They took our order 15 minutes later. 30 minutes later by 1:15 the food hadn’t arrived. I had to remind them. I suspect the order hadn’t been put through to the kitchen as it took a further 20 minutes for the food to arrive. Food turned up at 1:30, a whole hour after we arrived. We therefore had to eat quickly before needing to head back to the office. Totally unacceptable. Won’t be returning.

A very pleasant environment and the food was good. Asking for a bottle of water 3 times was frustrating.

Food was okay, but they were slow. Quite noisy, and the entrace door kept slamming... Too expensive for the overall satisfaction.

Great lunch spot. Thank you Lampery team. Service was perfect.

Good and ambiance exceeded our expectations. We arrived very early for our reservation and they were very accommodating to us.

The was nice but I need to emphasize how kind the waiter was.

We had fish and chips and club sandwich. Overall good quality and nice wine. Staff very friendly

Our experience was very good! Tasty food, kind staff, cosy atmosphere. Advised!

Arrived earlier than our booking time and sat in the bar area and ordered two glasses of the pink Prosecco. After a few minutes was told they didn’t have any. Already a limited menu, lots of options unavailable, was not advised of missing options when we first sat down. Change of servers mid meal, who didn’t ask if we would like anything else. Took a while to get their attention to ask for the bill. When finally they notice me the young lady stood on the stairs waited for me to ask for the bill across the restaurant. Overall very disappointing as this was a birthday treat for my dearest friend.

Service was very slow, food was nothing special or even decent. Spent money like I’m in a 5star restaurant but normal restaurants cook better food than them. Alcoholic drinks are not even made good. Had better drinks made for me in a pub. Would never go back there again. Oh and the seats are worn out. Terrible experience. Everything was bad. I don’t know how anybody would like this place especially knowing there is much better places out there.

Lovely food, lovely service but felt like you were in a hotel breakfast environment. People next door on phones playing loud videos really killed the ambience. I wouldnt recommend if you aren’t a guest.

we chose the two courses festive menu only criticism is that meal ideally needed more jus or gravy as us northerners call it staff member was very attentive sorry didnt get his name

Had an extremely pleasant evening at The Lamprey and will definitely return. Excellent service, very reasonable price. Happy to recommend.

We were warmly greeted and shown to a lovely table. Unfortunately that was the only real service that was offered. The restaurant was quiet when we arrived with 2-3 other tables. It quickly filled up. It took c. 20 minutes before someone asked of we wanted water. And then another 30 minutes for main courses to arrive. The food was pleasant, but query the portion sizes which were modest for price. Dessert took another 25 minutes to arrive and unfortunately one of our guests had to leave beforehand. The restaurant acknowledged this, and adjusted the bill accordingly. All in all a pleasant enough experience, and despite delays, we would return to give them another opportunity to redeem themselves.

Great service and good food. Would definately return.

Promoted heavily by OpenTable which was a surprise, the food was ok but the menu not exactly lavish nor focused, service was marginal with glasses left on the table, no water nor check-ins. It felt very much a restaurant attached to a hotel as an afterthought as opposed to the more unique ones that are seen elsewhere. Won't be coming back and won't be recommending.

Took clients. Couldn't get attention of waiting staff to get proper cutlery to serve out meal. Wine wasn't topped up at all throughout the meal it took ages to request further glasses at the end of the meal, no one asked if we wanted more. The Lampery Fish pie was tiny and very dry. No one came to ask if we wanted dessert or coffees. Would not go again

Sadly service too slow, not very attentive. Out of 6 meals ordered 2 turned up cold. Shame as restaurant has potential to be great. Will not be returning in a hurry

We were hoping to be able to partake in the advertised “Festive Menu” however it was not available. Service was very good. Food was tasty but a bit overcooked. Guinea fowl was very dry and slow cooked lamb shoulder was overdone.

Very cold day but lovely and warm and cosy environment. Helpful and pleasant staff and great food

Visité el Lampery el lunes - 18 de noviembre para un almuerzo causal pero con clase con mis amigas. La comida era deliciosa y muy asequible (en comparación con otros restaurantes de Londres que cobran precios extorsivos en estos días por una comida promedio). El servicio de Mark también fue genial, nos divertimos mucho y sin duda volveremos!

Lo visité para un almuerzo solo, ya que estaba en un viaje de negocios cerca. ¡Un lugar increíble! ¡Relájate! Sabroso! Elite! Además, el jefe de personal, Mark, era muy acogedor y profesional!

Great experience in London. The food and the staff were fantastic

Only Two white wines on offer, starting at £85 per bottle? Food excellent but not all dishes available on a small menu?

“As a professional in the restaurant industry, I was truly impressed by the high standard of both the food and service at The Lampery. The dishes were expertly crafted, showcasing an evident passion and meticulous attention to detail. The staff was not only friendly and welcoming but also highly professional, ensuring a seamless dining experience. I highly recommend The Lampery for anyone looking for an outstanding meal in London. If you’re seeking a comparable dining experience in Italy, I invite you to visit our restaurant La Cort Cucina e Vino in Riva del Garda, where we take pride in offering the same commitment and passion for exceptional hospitality. Come professionista nel settore della ristorazione, sono rimasto molto colpito dall’elevato livello del cibo e del servizio presso The Lampery. I piatti erano realizzati con maestria, trasmettendo passione e un’attenzione ai dettagli evidente. Il personale è stato non solo cordiale e accogliente, ma anche altamente professionale, garantendo un’esperienza culinaria impeccabile. Consiglio vivamente The Lampery a chiunque cerchi un pasto eccellente a Londra. Se desiderate un’esperienza simile in Italia, vi invito a visitare il nostro ristorante La Cort Cucina e Vino a Riva del Garda, dove mettiamo la stessa passione e impegno nel servire i nostri ospiti.”

El servicio era lento, el filete demasiado cocinado, el orden no correcto generalmente carecía de ambiente. No volvería a ir a menos que tengas que hacerlo

For a start the steak came out followed by the sides around 5 to 10 minutes later and then the remaining sides another five minutes after so the steaks were very cold by the time we actually eat at them. The staff were very good but let down by the kitchen. Although we had complimentary drinks at the end of the meal to apologise, a mouse ran through the centre of the restaurant around the time we decided to leave. 

Servicio muy lento , el personal parece aturdido . Esperó 20 minutos para tener pedido de bebida tomado - pedido de comida no tomado al mismo tiempo. Tuve que pedir comida después de otros 20 minutos. Cuando llegó la comida, el tocino claramente había estado sentado alrededor. Seco y frío. Huevos bien, salchichas bien. Tostadas frías. Un desayuno de hotel muy genérico , no la experiencia del restaurante como se anuncia . Evitar - un montón de lugares encantadores en la calle Katherine's Dock.

We attended the Lampery for an early dinner before seeing a theater show. We were staying at the hotel so just made sense to use the Hotels restaurant. The service was attentive & pleasant. The food was excellent & plentiful. We also used the Lampery for all inclusive breakfast which was also excellent. We will no doubt return for when staying at the hotel the next time.

I had the pleasure to dine at this restaurant over the weekend as recommended by a friend. Overall it has been a sensational experience. Food was delicious, and very well presented together with a very nice list of wines on the menu. Location curated with a beautifully decorated ceiling. Also, service was top notch, a special thanks goes to the wonderful Monica and Giacomo who served our table during the evening. Highly recommend!

Great place for a business lunch, the food, atmosphere and service were all very nice

The food and service were excellent. Superceded our expectations. Was a little noisy due to a private event at the bar area, but it was also after 9:30pm on a Saturday.

This is a story of turning what could have been a bad experience into an excellent one. When we first arrived for breakfast, we sat for at least 10 minutes without anyone coming over to help us. We could see that the restaurant was understaffed. We got up and asked the manager, Robert, if someone could help us. He apologized and said that two servers had called in sick. He promptly and pleasantly took our order himself. The food came out quickly, again, delivered by Robert and it was excellent! Robert truly made this a 5-star experience all by his self. We so appreciated how he handled a tough situation that was not of his doing. He is a true professional that obviously takes pride in his level of service.

EXCELLENT SERVICE AND STAFF AND DELICIOUS FOOD , GOOD FOR CHILDREN OR FAMILY , THE STAFF IS MULTI CULTURE OR MIXED RACES FROM DIFFERENT COUNTRIES, THAT MAKES COMMUNICATION EASY AND FEELING AT HOME. THANKS TO ITALIAN GIACOMO FOR TAKE CARE OF US FOR THE 5DAYS WE STAYED 🥑🥝🍩🍰🍲🍧🥮🫔🍛🍲

Food good but despite the online menu suggesting a 2 course lunch menu we were not offered it. Irrespective the service was efficient, polite and the food very good.

Lovely restaurant. Tables well spaced for privacy and decor nice. Service was good. Had the mango, prawn salad which was delicious.

‘Exquisite’ it certainly is not. I came her partly because I need an early night and partly because there was a nice dessert on the menu online. Ordered fish and ‘chips with rosemary’. No rosemary, chips tasted like then been sitting around for some hours, batter soggy, and fish definitely not fresh. Service initially long face, but did perk up. Server asked how my meal was, and when I said the above there was no suggestion of reducing my bill. On to the yummy honey cheesecake… only the online menu is out of date! So no yummy dessert. Wish I’d walked to Flat Iron.

Dined here while on vacation. The restaurant itself is well decorated and kept. The menu was limited, not a good option for families. I had a salad, it was fresh, but small for an entree. My husband had the burger which he described as passable. Overall, the food did not live up to the atmosphere of the restaurant.

Staff seemingly unmanaged, and for all that hospitality relies on foreign workers they need to be trained enough to understand customers and to be understood. One guest got so fed up trying to communicate with staff he settled for black coffee. Food was ordinary in the extreme, eggs either overcooked or baked in the microwave, toast was cheap white slice barely browned and not buttered. The smoked salmon was the star of the plate but only when measured against such a poor breakfast. A place to avoid.

We were a table of 8 for brunch on a Saturday. The serving staff were very polite and friendly. The food was of a very high standard and nicely presented. I had fish and chips and it was a generous portion and cooked well. The restaurant wasn’t very full which meant there wasn’t a great ambiance but we could all hear each other speak! I would recommend The Lampery

Came here for their breakfast and it was very okay. Nothing spectacular as it is hotel food to say the least. Based on the reviews I thought it would be better. We had breakfast here on a Thursday morning. Hotel guest are seated in the nice patio area or wherever they choose. Non hotel guest like our selves were seated in this dark dinning area. Our waiter was very kind but the service was lacking. She was managing about 10 tables by her self so we rarely saw her. Never got any water or asked for a refill on our coffee or beverages. I dont blame Her as she was busy but whoever is in charge of staffing needs to fix this. You have about 8 people running food from the kitchen and only 1 waiter taking care of everyone makes no sense. Overall if I was lazy and didn't want to go far for breakfast I would come here otherwise it's nothing special. We ordered an English breakfast, the vegetarian English breakfast and the bacon bap.

Came here for their breakfast and it was very okay. Nothing spectacular as it is hotel food to say the least. Based on the reviews I thought it would be better. We had breakfast here on a Thursday morning. Hotel guest are seated in the nice patio area or wherever they choose. Non hotel guest like our selves were seated in this dark dinning area. Our waiter was very kind but the service was lacking. She was managing about 10 tables by her self so we rarely saw her. Never got any water or asked for a refill on our coffee or beverages. I dont blame Her as she was busy but whoever is in charge of staffing needs to fix this. You have about 8 people running food from the kitchen and only 1 waiter taking care of everyone makes no sense. Overall if I was lazy and didn’t want to go far for breakfast I would come here otherwise it’s nothing special. We ordered an English breakfast, the vegetarian English breakfast and the bacon bap.

Fabulous breakfast, lovely setting and our waiter was superb. Shout out to Jakir who looked after us really well. Good food selection and good value.

I came to stay at the Apex hotel and ate at Lampery and had such a wonderful experience. Every cocktail was amazing, food was superb, it is really a level above for being a hotel restaurant/bar. It is a must try if you are staying at Apex and in general an amazing spot.

10 minutes for someone to ask if we wanted anything more than water, and we had to then chase up the drinks. Food orders were finally taken 20 minutes later (but it wasn't overly busy) and the food arrived another 30 minutes later. Service was a shambles, certainly not able to cope with a City lunch and we only had one course!!! Food was average, Lampery Pie is basically mash potatoes with a couple of prawns at the bottom, and one side is presumably still in the kitchen somewhere...

Most of the food was very good. The meat however was overcooked and the rose wine was served at room temperatur (after complainig, we got a wine cooler and for the meantime two glasses of cold wine for free).

A very pleasant evening meal on a visit to London. Food quality and service were all very good. An impressive choice of wines and cocktails were on offer. We were well looked after by the restaurant manager and his team. Reasonably priced given its location. Would recommend to others. We shall return!

We had a lovely lunch with you and your staff were very helpful and attentive. It was my retirment lunch with friends and it will always be memorable for me. Loved the fish and chips menu choice. Thank you. Noreen P.S. you have my mobile number connected to David Roe for whom I have booked tables previously but on this occasions it was me, Noreen McMonagle.

My recent visit to The Lampery in London was really exceptional. From the moment I stepped in, I was embraced by a warm, sophisticated and inviting atmosphere that sets the stage for a memorable dining experience. The interior exudes a perfect blend of modern chic and historical charm, creating a sophisticated yet comfortable ambiance. The service at The Lampery is impeccable. Staff members are attentive, knowledgeable, and genuinely enthusiastic about their roles. They provided personalized recommendations and were swift to accommodate every need, enhancing the overall dining experience with their courteous approach. The highlight, of course, was the food. Each dish was a testament to culinary artistry, combining bold flavors and fresh ingredients. The menu, a creative twist on British classics and mediterranean cuisine, delighted us from the first bite. Standout dishes which were both flavorful and cooked to perfection. A special mention for Scottish Scallops or Swordfish Ceviche ad starters, Duck Breast or Octopus as mains. Lovely Desserts to complete the experience. Overall, The Lampery is a must-visit for anyone looking to indulge in top-notch cuisine, premium service, and an enchanting atmosphere. It's a culinary jewel in London's vibrant dining scene that truly impresses on all fronts.

The main meal portion size was minute and very expensive.

Had the most amazing brunch, highly recommend. Great for families.

Seated quickly. Waited and waited for someone to take our order and in the end I had to flag a server down.The breakfast was very good and lots of it. Reasonably priced.

The service really let's this place down. I don't know how long we waited for food, but after two hours one of our guests had to leave and mains still hadn't arrived (they still asked us to pay for his). When asked why food was taking so long we were told "the chef is cooking for everyone". The restaurant was about 20% full.

Very nice restaurant, we went there for dinner. The atmosphere it’s very enjoyable for dinner service . Staff were amazing and couldn’t do more for us . We had the Cote the boeuf , which was very delicious and a huge portion. ( if you go for it I suggest you order starters also as we wait 45 min )

Went there Saturday night. Pure chaos. Obviously the kitchen couldn’t cope and waited over an hour for food. Should have been better prepared. Definitely wouldn’t return. The staff serving were rushed off their feet and did a great job, considering the pressure they were under

I ordered my usual fish and chips and the quality of the fish was extremely poor.

Absolutely lovely experience for a dinner with business colleagues. The service and attention to detail was impeccable.

The service was very friendly. For kids they gave a little play box. Food was good.

Loved the staff and atmosphere here. Lovely place and good food.

I was very pleased with everything Lampery London had to offer. Extraordinary dishes for breakfast and dinner. We happened to be there during a menu change and enjoyed a gastronomic treat. We tasted the new menu for the first time. The atmosphere is pleasant, and the staff serving us were very friendly and attentive! Thank you!

Ordering a medium rare stake and getting a medium. Small portions and not that good considering the price level. The waiter was the most positive thing in our experience.

Very good service with good food and nice view. Drinks are also good.

It took forever once we were seated for a server to great us, then for our drinks to come out and again for our food. We finally asked about our food and they brought it out immediately, plates scorching hot so they were clearly just sitting on the expediting line while our server was clueless. The restaurant was almost empty so it was unacceptable.

It was fine, the food was very average but expensive

Great lunch served, staff were attentive and polite

Waiters were not great, no idea of allergens in which meals, not even sure if we got asked whether we wanted drinks. Not a quick city lunch, was about 30 mins before they took our order and then another hour before the food arrived. Wont be heading back!

We had half the menu between our group. Everything was outstanding. I had the duck, rosemary fries, and a salad. I would easily recommend everything I had. Our server, Kat, did a bang up job. If I stay in this part of London again, we’ll definitely be back.

Nice location, but for us honestly probably not the best for food / service. They seemed very confused that we weren't hotel guests just there for the buffet, stuck us in the back somewhere and forgot to bring one of our diners her cappuccino (we just gave up in the end!). So it was fine (and definitely nice to try somewhere different, as was the first time not having been before), but we wouldn't rush back, or particularly recommend to others.

The food was good, nothing outstanding to note. Safe choice if you just need to book dinner.

Amazing food and atmosphere. Our waitress Kat was fabulous. Friendly, efficient and very helpful. The steak was amazing, I will be dreaming of it for days. I look forward to returning again sometime soon.

I was really impressed with how friendly the staff were, how high quality the food was and the way the staff just let us catch up whilst still being excellent and attentive.

Service and staff was great, but food was very poor.

Food was ok, nothing surprisingly different. Pity that for people not staying at the hotel we didn’t have a menu a la carte and had to take the same breakfast buffet as the ones staying at hotel. I was not expecting to have a breakfast buffet to be honest… at least we had one choice of hot dishes to select and free flow of coffee but even thought, the eggs I have selected were ok, nothing special to remember of.

Enjoyed our dinner tonight. The food and service were great. The server recommended items on the menu which turned out to be very delicious.

Our Christmas Menu to Apex Hotel London, The Lampery Restaurant at a fully pre paid cost of £180, was not submitted to the kitchen from the point of reservation which we had made with Charlotte, prior to our arrival at the hotel. On raising our first complaint with the waitress at The Lampery we were advised Charlotte had not submitted the order to the restaurant kitchen despite promising she had submitted our pre-paid order to the kitchen. In response, the waitress gave my husband and I one glass of wine which she referred to as "Bribery Drinks". The waitress expressed she was unsure if our menu choices were available in the kitchen given our order was not received in advance by the kitchen. The Lampery Restaurant Floor Manager was so NONE PRESENT/ no where to be seen at this point of failure!! The second complaint is where the second course was delivered to the table whilst we were still eating the first course. The waitress explanation for this was, she did not want the second course to go cold in the kitchen and to make a fresh second course would take too long. The third complaint is, the fire alarm test went off direectly from the fire alarm point which was located directy in the centre of the dining room where guests were eating, and this fire drill was without any pre-warning from the staff who set the alarm off right in front of our faces. The fourth complaint is, once the second course had been eaten, for what was a fully pre-paid 3 course Christmas meal, it actually became a 2 course meal. We were the only guests in the restaurant at this point and we were left abandoned in the restaurant by both the waiters and manager. We were waiting for the third and final pre-paid course which was desert, which after 40 minutes of waiting, never turned up! We therefore requested a waiter to check what had happened to our desert which had been pre-ordered. His response came back as "he did not know, he tried to ask", He then added, the desert ticket must have got lost". This is the fith complaint. La-Toya's response to explain this away was, the kitchen must be preparing for the dinner seating - its done about one hour in advance So that tells me, if you are still eating lunch at 17:00pm then you will be abandoned and may have to wait up to one hour for your desert. At which point, I demanded we spoke to the manager but imstead we were sent over some inexperienced and random person who had no presence at all!! I therefore sent him away. When the manager eventually surfaced, we gave each other eye contact but instead he tried the "distancing and delay tactic" and chose to start filling up wine glasses at a table for guests who hadn't even asked/ waved for his attention!! This is the sixth complaint of poor customer service/ experience. Eventually, when I secured the manager's attention (who gave us his name as being Michael), he started to interrupt my husband who was trying to explain the nature of our complaint. The manager claimed to know all about the complaint already, yet despite him claiming to know of our original complaint of the errors made with the restaurant booking - the manager was clearly unprepared, dismissive and unapologetic for his failure to look after us following the origimal complaint made with Charlotte who works within the Customer Experience team. The is the seventh poor outcome. Micheal the restaurant manager, rather than attempting to provide resolution, he attempted to provide his resume which he tried to convince us, he had been a manager at The Shard Restaurant - but he only demonstrated very poor management. The manager simply walked away saying he would do something as he would be aroumd until 04:00am. However, he said he did not know what he would do to rectify. He then digressed by repeatedly saying, "it's Christmas' - well who doesn't know that it's Christmas?? That's why we had a Christmas menu right in front of our noses on the dining table - but being Christmas is not the resolution to a customer complaint and shoddy restaurant management! The manager then used one of his waitresses La-Toya, to chase us down the reception area with the bill to pay for the lunch, but we brought that back to her and the managers attention based on the managers promise to sort out our complaint - at this point I despair!!! The Lampery restaurant waitresses and manager have no professionalism, they lack class and training is almost VOID. They are not qualified to carry out their jobs and it was a Micky Mouse performance! With ZERO recognition of the Customer - the table next to us also demanded to speak to the manager with a complaint about slow service and no water or drinks provided to his table to accompany the meal he was having with his family. The manager once again appeared to apply delay tactics, taking up to 20 minutes to attend to that table to address that complaint. All these failings have occurred under the UNWATCHFUL EYE, of Micheal The Lampery Restaurant Manager, though purportedly he had previously worked as Restaurant Manager for The Shard and Manchester United Football club. The poor performance of The Lampery Restaurant staff and is a direct reflection of the incompetent Restaurant Manager who gave his name as Micheal.

Ons kerstdiner viel vreselijk tegen. Slechte bediening, lange wachttijden en het kerstgevoel was niet aanwezig. Gerechten waren oke maar één gang van ons vooraf betaalde 6 gangen menu is nier eens geserveerd. Teleurstellend.

Wir wurden die ersten 25 min nicht beachtet und hatten noch keine Getränke bestellen können. Alle anderen Tische wurden bedient, bekamen ihre Getränke und teilweise schon ihre Vorspeise. Das empfanden wir als sehr unangenehm, da wir uns auf den Abend sehr gefreut hatten. Leider kamen dann zwei Gerichte (Sorbe und Hauptgang) fast gleichzeitig, so dass wir unser Sorbe nicht wirklich genießen konnten und eher zum Hauptgang gegangen sind. Zum Schluss brachte man uns die Rechnung und der Kaffee/ Tee war mit aufgeführt, obwohl diese im Menü mit enthalten waren. Die Rechnung wurde seitens des Lampert korrigiert. Das Essen war sehr lecker und das Ambiente hat uns ebenfalls sehr gut gefallen. Aber die Art und Weise, wie wir bedient wurden, haben wir als nicht gut empfunden. Wirklich sehr schade.

Staff were pleasant but disorganised and didn’t seem to know what was going on. Food was ok, but nothing special. No effort to made to make the ambience special. Atmosphere was bland and soulless like a “shopping mall”

Pre-booking confusing and complicated with no confirmation after booking. My wife and I looked forward to a Christmas Day meal as we were staying on the hotel, but the service was really poor, the pre-booked meal below average for £90 each, and the management response to our complaints disrespectful. Avoid this place like the plague

Op 25 december hadden we een teleurstellend kerstdiner. De sfeer was slecht, we moesten erg lang wachten, er werd één gang van het vooraf besproken en betaalde menu overgeslagen. Slappe excuses en geen compensatie. Kortom slecht.

Good Christmas menu and restaurant nice and bright

On arrival, the staff who eventually came over was wholly disinterested. After showing us to our table, it took several attempts to get the festive menu, the drinks menu then order drinks. The majority of the mains on the kids menu were unavailable. My wife and I were the only people having starters and were asked if we wanted these with everyone else’s mains. We agreed. It didn’t happen. We chased and were the mains were just coming. They didn’t for another 15 minutes. After the issue with the kids mains, I checked that the sundae on the kids dessert menu was available and was told it was. It turned out to be a few scoops of ice cream. I send it back. There were more staff than tables but getting anyone’s attention was very difficult. I ended up speaking to the manager who was very apologetic and removed service from the bill. What we had hoped to be a special pre-Christmas meal was impacted by a poor restaurant experience.

Atmosphere was nice, service was okay. Food was very poor. The aubergine main course was tasteless and stodgy and was served with the roasted vegetables that were meant for the Christmas roast. The price was high for what we had.

Very nice place, food was lovely, we opted for the festive menu, good value. staff lovely and helpful, sat by the door and window which was cold.

A smart and attractive restaurant, warm and welcoming despite the huge plate glass windows on a winter's evening. Good food and wine and pleasant staff, but service was surprisingly slow given that there were only a few other diners on this occasion. But definitely recommendable if you are staying at the Apex City hotel and don't want to go out.

We had a really poor meal here unfortunately. Service was very slow in between courses. Food arrived at different points. Steak wasn't cooked correctly. A real shame.

We booked a table for a pre theatre lunch. After being seated we were not given a copy of the set menu so I had to ask for it. The starter of salt and pepper squid was nice. My main was fish and chips with rosemary fries and minted peas. When it came the fries had seen no rosemary nor had the peas seen any mint. My friend's sea bass came as a fillet in sauce, there were no sides available on the set menu so the waiter arranged for a sliver of spinach on her plate. As the service had been quite slow we had to cancel our dessert order to get to the theatre on time. We did complain to a waiter but no-one came to discuss our complaint. Quite a chilly environment to eat in, may be nicer in summer. Wish I'd checked the reviews before booking, would certainly not recommend this establishment.

Good business lunch. Had to choose a different time to what I ideally wanted, but when we arrived the place was empty. Why play games? Food really good. Service a little slow but cheerful chap. Restaurant very obviously part of a hotel, and toilets a long way from the restaurant. Would go back.

The food and the service is awesome Márk is very helpfull. He recommended the or burger. I eat the double burger and a lava dessert in the end. Everyhting is perfect.

The hamburger is brillinant. A place is amazing And Mark was perfect. Thank you Mark And Lampery. ❤️❤️❤️

Breakfast here was delicious, the waiters and waitress' were very attentive and welcoming. we really enjoyed our breakfast and look forward having our lunch or dinner here next time. 5* Service. I'd also like to say thank you to Rosco who made it extremely special for us :)

It was OK - the food was nice, although nothing special. Our main feedback was the extremely uncomfortable seats - I wonder if the management have ever tried to see in them for more then five minutes. Also that huge bright screen blaring out over the tables at one end of the restaurant - I couldn't sit facing that for more than a couple of minutes - bravely my wife took that seat. Average value for money for London.

Beautiful environment and delicious food. It was more cozy because it wasn't crowded. Friendly employees enhance the quality.

Hard to say. They accepted my booking for 11am. But when I turned up was told the restaurant was closed 11am - 12pm!!! Had to make alternative arrangements unexpectedly.

Have been to this restaurant a number of times recently for business lunches. The food has always been really good. However the service has also been very slow, ordering food fine, its the wait for the food that takes ages. And on this occasion even slower. They did without asking add a 20% discount, but I'd rather pay full price and get a meal on time. Such a shame. If the service picks up then would easily get 5 starts. Please get the kitchen operating faster.