Based on 145 opinions finded in 3 websites
Based on 145 opinions finded in 3 websites
Nº 242 in 306 in Harborough
Opinions
Ordered takeaway recently. Food was cold, rice was burnt and egg wasn't cooked properly. Crispy spring rolls were soggy, even the cans of coke were out of date. Absolutely disgusting, everything went into the bin. I will never order from this place again!
Waterloo with Mat . 2024-10-23
MORE AT Google
Had a take away from Abbey cottage. By far the worst Chinese food I have had in years. Pawn balls and chicken balls were on par with a bag of scraps from the chippy. I could literally poor grease out of the bag. Chow mein had very little noodles mainly veg, spare ribs were tiny. Overall food was poor. Will not use again.
Alan Woodhouse . 2024-10-05
MORE AT Google
Ordered a takeaway to be delivered to brook meadow campsite. Took an hour and half to be delivered. Received a phone call to say food was at reception went to collect and a rude man slung the food into the car window no conversion he then sped off in his car. Took the food back to our motorhome and our friends. I opened the bag and there was grease everywhere. We proceed ed to dish up and found 3 items were missing and the food we had received was like dog food. The shared starter prawn toasts were burnt,dim sum was just filo pastry and the ribs had barely any meat as for the seaweed it was pure salt. My partner had house special fried rice which was absolutely disgusting I had satay the meat was overcooked and all I could taste was garlic the beef and mushroom that my friend had was thick and gluepy and had barely any meat in it . I will say the mushroom chow mein was ok and eatable. This cost £81 although we did get a refund from Uber for the missing items. Absolutely awful 😞
Samantha Harvey . 2024-09-14
MORE AT Google
Me and my friend ordered last night half duck chips curry sauce and banana fritter they charged us £45 we didn’t get no chips no curry sauce and the receptionist was rude arrogant and keeps putting the phone down on me she told me five pancake we didn’t order extra pancakes we’ve got five packets on the menu it says you get 20 pancakes for half a duck that’s four packets so they have charged us £20 for chips curry sauce and banana fritters how can they tell me different prices i’m trying to confuse the situation I have called over 25 times and she keeps hanging the phone up we didn’t eat our order we have gave it to next doors dog it was not fit for Human consumption how they are running a business I will never know don’t ever get a delivery don’t ever dining and never take out absolutely horrendous
Rhona Griffin . 2024-08-18
MORE AT Google
Worst Chinese ever. Vegetable spring rolls were burnt inside. Chips were reheated and felt like you were chewing cardboard. The food left a nasty coating on the roof of your mouth. Would not recommend
lucy . 2024-08-10
MORE AT Just Eat
We ordered from here as our usual restaurant was closed. Well what can I say......Awful!! Chicken chow mein so dry, and hard to find the tiny bits of chicken!! My husband had chicken in black bean sauce, and he didn't like that either. Quite expensive too.
Mandy Kennedy . 2024-08-10
MORE AT Google
The rice was crunchy. The ribs were just fat with no sauce at all just oil sitting in the bottom. The chips were soggy and the coke was warm and flat. The crispy beef was inedible and ended up in the bin. Will never order from here again. Dreadful.
Bryony . 2024-08-01
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My partner had a chicken omelette and I had sweet and sour chicken balls and we are BOTH now suffering with extreme food poisoning. Will never be going back here again. Do not recommend in the slightest!
Anna . 2024-07-25
MORE AT Google
Food arrived within the delivery window given. it also arrived nice and hot. We had egg fried rice, crispy beef, spare ribs, prawn chow mein.
Emma . 2024-07-19
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Had a takeaway from here - absolutely extortionate prices, very little chicken in the two chicken dishes, miserly portions, spring rolls were tiny and an odd size portion - why do they come as 3? Wouldn’t bother going again.
Thomas . 2024-07-18
MORE AT Google
there was something very salty in the chow mein. the spring rolls don't taste like they used to.
Marie . 2024-07-17
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Very nice food but chips can be a bit dry
joseph Wood . 2024-07-04
MORE AT Google
Don’t waste your money. This was the worst food I’ve ever eaten. Let alone the worst takeaway.
Emma . 2024-06-29
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Really can’t understand as to how they can send food out in this condition. 3 spring rolls completely burnt and charred. Noodles in same condition. Used to have really good food but this is the second time the food has been uneatable. Will not be using them again. Service the only good thing about it..
Lynne Burnell . 2024-06-02
MORE AT Google
My son & I both had a black hair in our food! Gross! I called & told them & was told the order would be sent out. When the food arrived the woman asked us to give her the black hairs, we’d already put them in the bin, along with the food & the bins were taken out. She tried to insist we go through the wheely bin to find the hairs to show her. As if we’d made it all up. Awful awful service. Besides that the food was cold & the sauces were watery. Definitely do not recommend.
Stephanie Topham . 2024-04-28
MORE AT Google
Ordered takeaway via ubereats. So disappointed in the food! Singapore chow mein had no prawns in it, and the meat that was in there was horribly dry. Sweet and sour chicken balls... you may as well have sent a tub of water it was that runny and flavourless. Definitely in no rush to use here again.
Kayleigh . 2024-04-27
MORE AT Google
Ordered before 6pm, initially advised delivery would be by 7:15pm, then 7:10-7:30pm. Then it was changed to 7:50pm. After ringing the restaurant advised the delivery was 5 minutes away. It finally arrived over 2 hours after the order was placed. The reason given by the restaurant was that they ran out of chicken balls (on a Saturday night)! The food was swimming in gravy that had leaked into the packaging and other containers. Really unimpressed especially as the food was lukewarm warm (at best)
David . 2024-04-20
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Food as 'ok', however it was my fault apparently they don't like card transactions, and I was unable to retrospectively pay online for a Website order when advised to do so. I also didn't waste my time contacting them when I realised they hadn't provided the prawn crackers I paid for, so am unable to comment on their taste or appearance. 1st time ordering, but unlikely to return afraid.
Nick Riley . 2024-04-12
MORE AT Google
Had delivery through JustEat and the food was really nice. Had vermicelli noodles which were delicious, lemon and chilli wings, chilli and salt chips. All if it was tasty. Would order from them again.
lisa brooks-lewis . 2024-04-07
MORE AT Google
£8-50 beef curry that only had about 3 pieces of beef in it. Not good enough. Just order a curry sauce instead next time.
Baz . 2024-04-02
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The food was incredibly salty and lukewarm
Noah . 2024-04-01
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Not impressed. Food was barely warm, and the pork in the rice was awful. Big chunks of fat. Couldn’t eat.
Jack . 2024-03-31
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My third time ordering food from here and the third time it was all burnt, I strongly don’t recommend to no body, there is far better in town than this place. Very unfortunate.
Chris Ritchie . 2024-03-24
MORE AT Google
What a disappointment. Our food is so late and you won’t answer our calls or offer a refund and cancellation. Our food has still not arrived and is now 1hr late
Sophie . 2024-03-23
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We won’t buy takeaway again, the chicken seemed processed as it was in small cubes - and only a few pieces. Not much flavour. Do not look at the menu prices on website menu as they have gone up a lot. We could have eaten out for the price as It was expensive.
Emily Coulter . 2024-03-09
MORE AT Google
Again great food! Just don’t seem to disappoint
George . 2024-03-08
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Main food was ok. Rice very dry and poor and 3 very small dry spring rolls for the price was disgusting. Sorry. Was hoping for a lot better
Andrew . 2024-03-03
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Food arrived 2hrs 10 minutes after ordering, items were missing, tofu was so overcooked it was hard and cracked in half, rice was grey, seaweed was pure sugar. I did call the restaurant who were quite sharp, but as was I because I’d waited over 2 hours for inedible food. In fairness they were very good at explaining what I needed to do to complain but nonetheless, I won’t be going back.
georgia . 2024-03-02
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chips were cold and soggy, each dish was tastless. very disappointing
John . 2024-03-02
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Wasn’t happy with the food order, it was cold, there was no prawn crackers, shame cause we order from here a lot but todays was poor
Daisy . 2024-02-24
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Excellent food! Wait time said up to 90 mins but came super early and was incredible. Nice flavours. Will certainly be ordering again
George . 2024-02-16
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2 hour wait delivery driver went to wrong place which added anoth 15minutes food cold by the time it arrived
Jake . 2024-02-14
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The foods not how it used to be. Quality has gone down. Curry, bbq and sweet and sour sauce just weren’t up to scratch. Chips were cold rice was very dry.
Sophie . 2024-02-03
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Ordered food for take away and it was 2.5 hours late, prawn toast was burnt and the chow mein just tasted like weeks old oil. Shame because this used to be our go to place!
Annie Kennedy . 2024-02-03
MORE AT Google
Lovely meal... our regular treat to ourselves
Leslie . 2024-01-25
MORE AT Just Eat
Food took ages although it arrived on time but was extremely cold, had to warm it all up in the microwave and just wasn’t enjoyable
Gemma . 2024-01-19
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We have used Abbey Cottage many times in the past, but not for a year or more. The food was awful and for the quantity and quality it was ridiculously overpriced!! The Lemon chicken was over £9 and was a tiny scrap of a thing, the vegetable spring rolls were tasteless, the chicken fried rice as a challenge to find anything other than rice. We don’t have takeaways very often and so when we do we want to enjoy it. This one - we did not and won’t be going there again.
Wayne . 2024-01-07
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I've been ordering from Abbey cottage for years and the meals have been lovely. But sadly the last two times the meals haven't been the usual standard. This time I ordered the chicken chow mein and chips. The chow mein was dry didn't seem to have any sauce. It used to. The chicken pieces were tiny, and all I could taste was the onion. It didn't seem to be very warm.
Rachel Shepherd . 2024-01-06
MORE AT Google
Food was cold and poor quality. I will never order from them again.
Pete . 2024-01-04
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unfortunately last time I order from here the egg fried rice was all stuck to the bottom of the tray and in clumps like it’d be there for ages, and the noodles were all cold, a shame. Very disappointing.
Kirsty . 2024-01-02
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lacks quality checks. Either good or really poor, clearly re-heating food.
Matthew . 2023-12-30
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Absolutely delicious and yummy thanks so much
Maria . 2023-12-30
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Either really good or terrible, more likely the latter. Seems to be a problem with re-heating old food. Chips often stale and tofu slimy. The same dishes are different every time you order, so it's total chance every time. Front of house are friendly and accommodating, if, again, inconsistent with with their estimated pick-up times. Place generally lacks quality control.
Matthew H. Stevens . 2023-12-29
MORE AT Google
The beef chow mein was nice . I won’t be buying the barbecue spare ribs again the sauce was like jelly not runny like it used to be and the ribs were fatty and cold . Has it changed hands as it’s certainly not the same anymore
Joanne . 2023-12-24
MORE AT Just Eat
Places our order at 12 pm for a scheduled delivery, food arrived steaming hot! Tastes very authentic and freshly made. No complaints at all especially for Christmas Eve
Emma Louise . 2023-12-24
MORE AT Google
Nice food but a little expensive. Complimentary Prawn Crackers for our £70 order would have been appreciated
William . 2023-12-16
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Food was inedible except for the duck. The sauces tasted quite powdery.
Jenni . 2023-12-12
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Chips were soft and soggy when they arrived as well as the chicken balls, sweet and sour sauce was very bland as well as the curry sauce, will not be ordering from here again
Katie . 2023-12-08
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Absolutely awful. Possibly the worst take away I have ever had. What on earth would posses any reputable takeaway to sent chicken satay skewers floating in the sauce with soggy lettuce that is clearly intended as a side when dining in. Kung Po chicken didn’t actually resemble any Chinese dish I have ever eaten and even the prawn crackers seemed stale
Lucy . 2023-12-08
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The food was ok. Delivery on time.Thank you.
Persio . 2023-12-02
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We normally love our takeaways from Abbey Cottage, but unfortunately we had terrible food and service this evening. We made our order 18.45 and food arrived at 20.50, 35 mins later than expected. We rang the restaurant at 20.30 and they explained that there was an error in their food delivery and they were missing ingredients, hence why the food was delayed. However when the food eventually arrived it was freezing cold, which was extremely disappointing.
Sophie Pinder . 2023-12-02
MORE AT Google
Chips were cold and soggy as was the the pork dish! Really wasn’t worth the wait and money for this! I won’t be ordering from Abbey Cottage again
Luke . 2023-12-02
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Food was burnt, dry and smelt off
Paula . 2023-12-01
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Food was terrible. Will never order again for here
Sarah . 2023-11-28
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I've been here a few times and started off good. But each time we order the food seems to get worse or is cold. Also because they don't use sealed tubs we've had the sauce of a meat dish go into a veggie dish. When I explained this to the restaurant on another order and asked to make sure they were sealed properly I just got told "never heard of that happening" but it's happened several times. To top it off I've ordered vegetable spring rolls and there's definitely some questionable meat in there, they are not like the others I've had.
Alicks Dobbs . 2023-11-25
MORE AT Google
Was delicious but missing a couple items
ben . 2023-11-03
MORE AT Just Eat
missing prawn crackers, cold and late
richard . 2023-11-03
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Waiting 2 and a half hours for the food to arrive, food turned up and it was like it had been re heated! Absolutely AWFUL!
Chloe . 2023-11-03
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Definitely not worth the wait, very disappointed.
David . 2023-10-21
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No Hoi sin sauce or Dim sum. Food quite tasty spring onions very stringy
Julie . 2023-10-20
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Food was cold and didn’t taste good
James . 2023-10-20
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Very poor quality for money. Curry was very minimal and was largely mushroom as opposed to beef. Majority of the curry was spilled in the bag it came in. Chips were stone cold and solid in the middle. And the chicken balls were flat and solid as if they had been reheated and left.
Shanice . 2023-10-20
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Food was not hot, beef curry ok, chicken balls ok, rice wasn’t fresh! Sweet and sour sauce awful!
User . 2023-10-18
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All the food was tasty, loved the beer and the staff was outstanding. Specially Nathan. Thank you for a great meal
Mr. M . 2023-10-12
MORE AT Google
Disappointed with the food, chicken curry was 90% sauce hardly any chicken what so ever.
Sarah . 2023-10-02
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Delicious hot food delivered in time
Maisie . 2023-10-01
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Food was very salty and not alot of flavour, ordered from here before but ordered again incase it was just an off day. Salt and chili chips had no flavour at all. Was disappointed ☹️
Noah . 2023-09-28
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Mains were all good. Only slight criticism was spring rolls weren’t as crispy as I’d normally like. But will order again for sure.
Andrew . 2023-09-16
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Should have been 8:30pm. As it said 65mins. Food arrived at 9:10 Really disappointed. The chips were cold, the ribs were like 4 lumps of fat, no meat on them whatsoever. Really annoyed, as this was a birthday meal. We’ve just had a new born baby, so this was our treat, as getting out hasn’t been possible.
Jack . 2023-08-31
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The food was lovely and fresh hot the 1st time..but unfortunately this time was disappointing 😞 my granddaughter stayed with me and I thought it would be a special treat. The sweet n sour chicken balls as they cooled, were getting chewier , (microwave chewier.. ) rice was extremely dry.. spring rolls were not from fresh because they were mushy . . overall not the standard I was expecting. I hate giving low negative views, this was an expensive treat of substantially lower ingredients.
Maria . 2023-08-23
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It was so bad, stale, cold, dry. The menu items said vegetarian but tasted like fish
Ruby . 2023-08-21
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Delicious food and prompt too 😋
Maria . 2023-08-17
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Food is always good. The delivery driver always polite but I paid for 2 vegetable spring rolls and only received 1.
Marie . 2023-08-16
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But gutted my fav Chinese in Harb’s has collapsed in quality, cold chips , greasy food, the chicken “meat” is like ribbons of chicken not breast meat , sad 😞 need to try another
peadar . 2023-08-15
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Absolutely the worst take away I have ever had. Took 2 hours to arrive for it to be absolutely awful.
Poppy . 2023-08-13
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it was so rubbish i had a sweet and sour it was just a handful of small vegtables swimming and sauce the tofu here is really bad aswell it a tiny peace of tofu with to much batter around it swimming in oil the noodels were also just as bad they were coverd in oil with no taste. all together the entier meal was disugsting and left me feeling sick.
Hunter Mccoy . 2023-08-03
MORE AT Google
Food arrived 2 hours after ordering and 15 mins after max time given!!! Food definitely not up to standard as it was cold on delivery. Wish I had collected now 🥺
Wendy . 2023-07-29
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35 mins late, had to call to chase when arrived food was cold 2nd time order first time missing item. Disappointing as would be lovely if hot and fresh!
Hayley . 2023-07-23
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The chicken and cashew dish was over cooked, when I have have food from here before the chicken was succulent but the chicken in this dish was chewy and looked like it was refried from a previous cut rather than freshly cooked which what you would expect if paying £8 for a dish I had to bin it as I wouldn’t even let my dogs eat it What is the thing with putting loads of onions in a dish!!!
Amanda . 2023-07-22
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Worst food ever. Cold, stale and bland. First time ordering and will never again
Karen . 2023-07-22
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Always lovely food delivered hot. Wouldn’t order a Chinese from anywhere else. The staff are always friendly and accommodating too, whether that be front of house or delivery drivers. The initial delivery time estimate for this order was quite long but it did actually arrive much earlier than the time stated. I wouldn’t have minded waiting anyway, it just goes to show what a popular restaurant it is.
Katherine . 2023-07-20
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Chicken balls were not balls they were like potato fritters and the main courses were cold unfortunately I was disappointed I’ll stick to top wok when they return from holiday
Brian . 2023-07-18
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Quick collection, food was really good and tasted fresh. Will order again. Thanks
Kris . 2023-07-16
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I have ordered from here several times and this is the first time I was highly disappointed with the food and service. When the food arrived I checked all and saw the Fanta drink I ordered was not there, the plum sauce tub was half full and the curry sauce was not a large. I called to query this all and was told that they had changed the packaging of the tubs and I had a large curry sauce, to which I queried as I had paid for a large and even with the change of tub it still in my opinion wasn’t a large. The plum sauce is how they do their tubs now, which before was never a issue as you usually got a significant amount. And they had mistakenly not put the Fanta in and would send it out. The driver then did not deliver a Fanta orange drink but a tango drink instead. This was not what I ordered. Then came to having the meal, the plum sauce was watery, the pancakes for the duck were hard, the duck was over done, we didn’t have enough curry sauce for two people and the drink was not what I wanted or paid for. I spent a lot of money last night and do not see the value of it in the food I had. Unfortunately I didn’t enjoy my meal at all and overall I am very disappointed and it’s a shame as I liked this take away.
Chelsea . 2023-07-08
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Duck pancakes really really let us down all smashed and impossible to peel apart the egg fried rice was stone cold and solid and the sweet and sour pork was gooey and fatty
Alfie . 2023-07-06
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Cold and bland,took over an hour to arrive
Adam . 2023-07-03
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Food is always great just the delivery via just eat is not great. So decided to order for collection instead. No hassles, no waiting. So happy 😊
Pradip . 2023-06-13
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It's fine, because the food was amazing 👏
Maria . 2023-06-09
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When the food arrived two of the items were not as ordered. The chicken chow mein and the Kung po king prawns had a burnt taste running through. It was not a great meal.
James . 2023-06-09
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My food was barely warm the chips was hard I couldn't even get my folk in it the spring rolls tasting disgusting and black inside the chicken balls was all batter and no chicken and didn't get my 2 cans I order will definitely not be ordering from here again and would like a full refund
Tammy . 2023-06-08
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Delicious hot food earlier than expected. Yum!!
Maisie . 2023-05-31
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Food arrived quickly and still hot, but order of bean sprouts with oyster sauce had been substituted for mixed vegetables and the King prawn chowmein (large portion) had only 5 prawns.
Linda . 2023-05-26
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Ended up no chewing on a piece of glass
Andrew . 2023-05-13
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Food delivered on time and quality good as always. Not particularly warm though and had to be reheated.
Sharron . 2023-05-12
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By his is my new favourite Chinese takeaway, the food has been delicious every time and delivery is always at the start of their given time frame. We will continue to order from abbey cottage.
Sarah . 2023-05-11
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Delivered right on time and the chicken and beef dishes were nice. But the Tofu was very, very over cooked. Quite disappointed as we couldn’t eat it.
Ria . 2023-05-10
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Chicken balls didn’t even look like chicken balls looked flat and the batter was extremely greasy, chips also not good at all rock hard and my friends were also disappointed
Kirsty . 2023-05-05
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We ordered last week and was amazing, however this time the duck was well overcooked and a disappointment unfortunately
Jamie . 2023-04-25
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Very little meat in the main dishes, everything was cold and dry. Very disappointed and feel I’ll after eating a small amount. Shame
Steve . 2023-04-25
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Food was cold and portion sizes are way to small for the amount that you pay!
Archie . 2023-04-25
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We have been twice in the last 4 weeks the first time there was a large group of 18 of us. Food was fantastic on both trips but the service was slow. To give them the benifit of the doubt we went again just 3 of us the service was even slower. We were seated and ad rinks order taken but then just forgot about we waited 20 minutes and ended up having to go and find someone to take our food order. We were a little disapointed that the table behind us of at least 10 that arrived and were seated and order taken after us had there mains come out before we had even received our starters. Once we had finished 2 of us made our way to the carvery which was fully stocked, hot and smelt delicious. We waited a while for the plates to be cleared and to order deserts when they went off but didnt return we saw another waitress with the giant desert board walking around with it and tried to gain her attention. 15 minutes later we gave up waiting and ended up paying the bill at the bar and leaving. The resturant is lovely and as mentioned the food is fantastic but its just the service that lets it down. The novelty of the giant desert menu board is ok for quieter services but in my opinion I think just having regular printed desert menus would be more than ok for busy days. We will prehaps go again but we are not in any rush to go back. Had the service been quicker and more attentive I would 100% give them 5 out of 5.