Based on 1.219 opinions finded in 3 websites
Based on 1.219 opinions finded in 3 websites
Nº 251 in 306 in Harborough
Nº 4 of 7 Pizza & Pasta in Harborough
Opinions
Cannot fault this restaurant, Absolutely wonderful food , even though they were busy service was extremely good and polite staff looking forward to visiting again.
Gaye C . 2024-08-27
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A lovely evening at the Italian Greyhound. Good food, good friendly service and only 5 minutes down the A 6. We’ll be back.
Barrie D . 2024-08-26
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What a beautiful hidden gem of a place. Stayed at one of the rooms on premises and had some of the most authentic Italian food in Leicestershire. Excellent service, attentive staff and attention to detail! Will be returning very soon :)
Priti Vadgama . 2024-08-22
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A quiet Saturday was destroyed by a nine hour blitz of 'music' finishing after 11 o'clock. Never want to experience anything like that again. They should suspended their licence
Leicesterdave_11 . 2024-08-22
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I was there with my boyfriend he made the reservation because he knows I like Italian food. I was very disappointed. The quality of service and food it's zero. Not worth to spend any penny there. I expected Italian food but I think every women can do those meals what we have got it and spent more £100.
Magdalena Kowalska . 2024-08-18
MORE AT Google
The main was average, you could tell it had been kept warm under a heat lamp, starter was nice. The service was horrendous, extremely poor, staff were rude, and impolite. Pre booked table of 15 and still didn’t have staff to be able to accommodate us. People were finishing meals before others had received there’s.
Katie ryan M . 2024-08-17
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Food just very average and not cheap for what it is , very nice place and lovely waiter but food taste and quality let it down
Vict0ria_h240 . 2024-08-15
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Great setting for Garden Party 3 Nice relaxing atmosphere and great artists along with good food
Brian Lynch . 2024-08-04
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First experience last night of this Restaurant, in two words "don't bother". Repeatedly told - food is 25 mins, and it was nearer an hour Understaffed, all tables left with used plates and cutlery sitting. Getting a drink at the table was a task Waitress was stressed. Food not great, under seasoned sauces and not reduced enough. Steak night selected, steak tasteless and cheap. Compared to OGGI, not a bloody scratch
Lee Preston . 2024-08-01
MORE AT Google
We got there at 6.30pm and they said the kitchen will be closed in 15 minutes so we were not impressed we were not told when we booked the table
Sumitra Lakhani . 2024-07-25
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Could not fault a thing about this place. Food was absolutely delicious, service was excellent. Will definitely be coming back here!
Miriam O’Boye . 2024-07-20
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Food and service was fabulous. We had a table for 6 and everyone was very pleased with their meal.
Angie Abbott . 2024-07-07
MORE AT Google
Dined early evening as we were enroute to an activity. Food and service very good. Good portions and priced competitivly
Nicola F . 2024-07-01
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Amazing food and staff. Will definitely be coming here a lot more.
Hardeep Mahal . 2024-06-25
MORE AT Google
Friendly staff and consistently good food.
Tom Powdrill . 2024-05-18
MORE AT Google
Great place, well worth a visit, lovely staff and management, service is spot on and the food is delicious.
Simply Moving . 2024-05-17
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We had a group booking of 10 family members celebrating our daughter's birthday, and we genuinely thought it'll be a lively place to have a meal with the entire family and celebrate a beautiful day. However, I don't think I have ever had as bad a service in any restaurant like this one! We weren't greeted at the door, found our seats ourselves, took over 2p minutes for anyone to even acknowledge us and that too because I called someone over to take orders...the kids food came AFTER the adults food, and that too as adult portions when we only orderd kids portions, massive waste of food, my linguine bowl was cracked right to the middle, we kept asking bar tender for condiments for menus for tissues....It was a joke!!! No apologies at any point!! After over £100 down we will never ever go there again!!
Reshma Poojary . 2024-05-12
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Manager had zero customer service skills, barely spoke to us but was very blunt when he did, got our food wrong, didn’t ask if food was ok, despite leaving most of the food on the plate as the steak was all gristle. The starters were the only redeeming thing. I watched him just put food on other people’s tables without saying a word to them. Waitress/hostess was lovely but looked like she’d had enough. Atmosphere was very frosty. We loved the food and atmosphere with previous owners so really disappointed. May have been an off night looking at other reviews but we won’t be returning.
Helen R . 2024-05-09
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Was my first visit but won’t be my last already booked again and will be staying overnight in their accommodation, food was excellent and service first class looking forward to my next visit 🤗
Derek . 2024-04-28
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I booked the Italian Greyhound for a reunion with 2 school mates who I hadn't seen for over 20 years so was hoping for a great night and we weren't disappointed. We were given a very warm welcome by the owner and Manager. The restaurant had a good atmosphere and was very busy. The service was very good, the waitress that looked after us was lovely and we were all very pleased with our meals, 2 steaks and 1 Pizza and some lovely desserts. We had a brilliant evening and would happily recommend the Italian Greyhound to anyone.
Paul B . 2024-04-23
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We had a lovely meal here last night. The food was delicious, and the service quick and efficient. The restaurant was packed with a great atmosphere. So glad we found this place and will definitely come again!
Madeleine B . 2024-04-21
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We decided last minute to go out and stay local. I’m so pleased that we did. The staff were really friendly and welcoming. The service was attentive. food was delicious, There was a lovely atmosphere and even though the restaurant was extremely busy it didn’t affect quality of service or food. The portions were a good size and the prices reasonable. All around a lovely new local place for us to go. Thank you I recommend booking as it was really busy with no free tables.
OnAir55331158139 . 2024-04-20
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The food was fantastic, the employees very friendly, a sure place to visit again.
Beryle Bokindo . 2024-04-12
MORE AT Google
Food average, service terrible. Mainly due to 1 waiter in particular who was just slapping plates down on the table wherever he felt like it for us to re-organise into the laid places, even if someone had told him it was their dish. When my main came out 30 minutes later than everyone else’s I had expected him to at least acknowledge it, especially as everyone else had finished, but no mention of the delay, let alone an apology. Considering we had to order in advance and there was only 1 other table dining, I don’t see how it could have taken so long. Won’t be going back again.
Tom Whitaker . 2024-04-07
MORE AT Google
Decent Italian food. I’m honest with my reviews; it’s not fine dining, or the very best quality food, but you’ll get really decent tasty Italian pasta dishes when you can’t be bothered to cook, locally. So you can’t complain. Service is a little amateur, but the cooking is clearly decent. Busy little local pub with a side restaurant area serving Italian food and pub options.
Steven Mather Solicitor . 2024-04-01
MORE AT Google
Dreadfully poor service Sour beer Waited over 1 hour for pizzas which were not going to come No warnings the oven wasn’t switched on! NEVER GOING BACK
Joseph C . 2024-03-28
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We booked a night stay in no, 7 , we asked for twin beds , got confirmation e mail but got a dbl bed !!! Only wall light switches on one side snd no table lamps at side of bed and no milk sachets for tea or coffee , not worth the mobey
Navigate41019906297 . 2024-03-20
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Mothers Wake 14th February 2024 We as a family were very disappointed with the quality of the food and service we received. The sandwiches were dry and a little stale but also not the selection we agreed on. Although the cake selection was nice. The scones were like cricket balls. The food was not worth £16 per head and we catered for 70 people. Your staff could have been a little more friendly on this very emotional day. We felt we were a little bit of an inconvenience. On the day we were in a vulnerable position to complain as all our family, relatives and friends were there. The most annoying thing is that we have sent 3 emails and to this date have yet to receive a response. Very unprofessional. I suggest you don't consider having a wake here even though it is very convenient to Great Glen Crematorium.
ginetteb396 . 2024-03-20
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Not having visited since the takeover to Italian, I was looking forward to the whole experience. I was soon to be disappointed. Firstly, we couldn't park in the disabled space due to another car parked in the way nearby. A box of tiles in the way of the entry to the back door and stiff door to open. Inside, the dinning room was absolutely packed, tables jammed together and the volume of everyone was loud. The main's only vegetarian dish on the menu was not available. The bread in a basket arrived 10 minutes after the starters. My partner's steak main did not come with crispy onions, homemade coleslaw and new potatoes as stated on the menu just Mediterranean veg and potatoes that were baked so hard you couldn't eat them. A friend's pasta dish had a piece of metal in it and all they offered in return was a free drink or dessert not a free main meal. Staff were sat close by eating their meal and playing loud videos on their phone whilst we were still eating our dessert. No-one to see us leave and to wish us a good evening! Need I say more...?
Jenny R . 2024-03-19
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We had the wake of a close family member at the Italian Greyhound the staff are excellant the food was way above the 5 * it was Outstanding. Thank for providing the upstairs room as a quiet are some families and children. The large parking area to the rear next the the accommodation which was very clean abd comfortable. Thank you all once again
James Duffy . 2024-03-16
MORE AT Google
Mother’s Day Sunday lunch ,staff worked very hard , food when it finally came was realy good portions and tasty ( alas there were no “ crispy” roast potatoes or stuffing )we were offered a free pudding but we were stuffed ! but we all enjoyed our meals and will hopefully return to try the other delicious meals well done staff working so hard on a super busy day 👏 to make it lovely for us mum x
Michelle Curran . 2024-03-10
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We ate at the Italian greyhound on Friday, I have to say the service was really lovely when we arrived, they where fast and attentive. The food was alright, I must say the risotto that two of us had was under seasoned and pretty bland, i hardly ever add seasoning to dishes but did on this occasion. The starters and the mains where really lovely however, especially the creme brulee 🎊
kelsey Lear . 2024-03-04
MORE AT Google
We have been here a few times. The food is delicious and the staff make you feel special. Amazing place for a night out. Highly recommended 👌
sanj bagga . 2024-02-28
MORE AT Google
Pictures of the venue and food look amazing on the website. However, disappointed with both. Not much ambience. The place looked very tired. The waiter was abrupt and lacked finesse. Chicken was tough and the sauce cold. Presentation was not as shown on the website. Would not return or recommend
marilynrr_13 . 2024-02-22
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Lovely food very good service and visit quite often and would recommend it l,service was pretty quick as was very busy evening
P5350RPjenniferm . 2024-02-19
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Great service, great food and great drink options.
Rahul Doshi . 2024-02-18
MORE AT Google
Would thoroughly recommend . Booked for 18 of us and could not fault anything , atmosphere, service and food top notch . Thank you
brightsideup . 2024-02-17
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I was looking for a place that could cater for the Wake after my mothers funeral - I wanted something away from the traditional Indian wake meal that is normally served after a funeral. I have to say that Luigi and his Head Chef came up with a Vegetarian Wake menu that my late mother would have enjoyed herself. Luigi and his team provided an excellent service, main meals were served warm and the Tiramisu was delicious - every single guest and other immediate family members thoroughly enjoyed the meal. I am very pleased to have found The Italian Greyhound restaurant and I’m certain, that many other Asians will break the tradition and opt for Wake services as the one I had. I cannot thank Luigi and his team enough for putting on a lovely spread; combined with the service with a smile
Rasikpatel60 . 2024-02-15
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Amazing food, we organised a large family gathering here and the food was outstanding.
Sapna Patel . 2024-02-12
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Had a wonderful experience here today. I Chose the 2 courses for £16 we were seated in the window with a nice view of old great Glen. We both had the turkey crown, which was well portioned and really very tasty. For pud, I had the pistachio cheesecake, which was honestly out of this world. Great selection of drinks are available. There's a promising area being constructed out the back in the large carpark that looks to be a new outdoor dining area. Absolutely loved it there today and I'll be back to try the Italian menu, maybe one of the authentic pizzas. Thanks for the great service guys and keep it up.
tim alborn . 2024-02-11
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This place needs new staff they are rude and don't think they should open Christmas day if you don't won't to be there we came to enjoy are self's your staff and food ruined that
Paula M . 2024-02-05
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Bedrooms are along one side of the courtyard. Ours was comfortable, warm and cosy with a bath at the end of the room. Being a busy restaurant, we were hoping to enjoy our continental breakfast with fresh coffee etc. Breakfast turned out to be more like a school packed lunch.
InverKeilor . 2024-02-04
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Sunday Lunch. It was amazing value £20 for 3 courses. Lots of choice and good service. The ingredients were freshly cooked (including yorkshire pudding and vegetables). The portion sizes were generous. My only tip to the owners would be to reduce the portion sizes on the meat and improve the quality by making it locally sourced. We will be back.
Jazmin11b . 2024-01-28
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Italian food, risotto was very tasty.
Paul Ackerman . 2024-01-13
MORE AT Google
I've heard good things about this pub in Great Glen, and it did not disappoint. Amazing service and very good food indeed. All items were cooked very well, including broccoli, which is always something that many restaurants do so badly. Lamb was the highlight, although the prawns in a spicy sauce with mascapone were a close second. Salmon and arancini were also well prepared. Thanks so much for a fantastic evening. This pun also does group bookings which I have heard work well.
Hywel Maslen . 2024-01-12
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In the last 6 months, I have visited this restaurant at least a dozen times and it has been great every time! The staff are lovely, food is incredible and the atmosphere on a weekend when they sometimes have live music is so fun!
N Francis . 2024-01-06
MORE AT Google
Booked for lunch today. Didn't realise the pub had suffered bad flooding in last couple of days and wasn't actually open for service. We offered to go back another time but the chef insisted he would love to cook lunch for us. And so he did! Two fabulous pasta dishes followed. Great presentation, very tasty and piping hot. Very generous portions too. And the tiramisu was fabulous. Although we were the only diners the staff went out of their way to make us feel very welcome. A lovely lunch. Will certainly be going back again.
Sue Ablett . 2024-01-04
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Just popped for a drink. Lovely friendly and cosy pub.
Jason Smith . 2024-01-02
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Great pub/restaurant that is guaranteed to exceed expectation. Was totally blown away by the menu and quality of food, I had the pollo speciale and garlic bread for starters which were both exceptional, especially the sauce that came with the chicken dish. For mains I had a 10oz sirloin steak that was honestly 10/10, dont let the price put you off as I would easily pay double for a steak that delicious. The decor was lovely, a blend of modern and traditional Italian style that transported me to Italy. The owner was very friendly and made my partner and I feel like we were regulars on our first visit, the same can be said about the management team who are all boasting charisma and personality whilst mainting professional service and standards. Overal an amazing experience that is highly recommended.
Elias Ginoudis . 2023-12-31
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Went for Christmas dinner. The starter was really good, lobster raviolini but the appetiser (salmon/guacamole on circles of sliced write bread) and main (lamb with over boiled veg all drowned in thick packet gravy) were awful. Tiramisu dessert was average. Perhaps they were overwhelmed on Christmas day? The service was also poor with plates placed randomly on the table, and drinks orders taken after starters came out. It felt like they were annoyed to be serving us. A lot of money for what we got. Decent car park and donkeys in the field next to it.
aethan french . 2023-12-27
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Amazing Christmas food, great service and couldn't be any better. Grazie!
Tony Cobley . 2023-12-25
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We turned up on Christmas Day with no booking and the guys fitted us in and gave us the best service and great food, we can’t thank them enough!
Destiny Carrier . 2023-12-25
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Lovely Italian restaurant great food
Gail Burton . 2023-12-24
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Amazing food , well presented and quality taste. I cannot wait to tell family and friends to come and try. My fiancé and I will be spreading the word and will certainly be coming back! Great selection of drinks too! We came Rather early not knowing what to expect and the one on one service was excellent too.
Charlotte Dunmore . 2023-12-18
MORE AT Google
Excellent place and atmosphere. Excellent food and service. Family and pets friendly. I will recommend it. 👌
Edgar Hernandez . 2023-12-15
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What a lovely place. Stayed for the weekend, very friendly staff and great service. Also dog friendly.
Teresa Knight . 2023-12-13
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A real old pub with excellent food in a lovely location. Definitely worth a visit. A short walk along a footpath from the crematorium if you are on your way to or from a funeral.
Richard Jolly . 2023-12-05
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Great atmosphere, great service,great food.
Ali Knight . 2023-12-05
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Great service, delicious food! I would strongly recommend!
Ingrid . 2023-11-27
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The only minus id give is that the restaurant was overcrowded last night, excellent food, excellent service 👌
Jeff Bridges . 2023-11-26
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Very tasty and well presented food. The service was attentive.
Loving Mental Health We All Have Mental Health . 2023-11-14
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Lovely location, very good food not to be missed.
Bernard Powell . 2023-11-07
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Only stopped for a drink, but was nice and fast service.
Massey Harris . 2023-11-02
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We were let down with our booking a year previous by the former owners. The Italian Greyhound with the new owners were absolutely excellent !!! We had a lovely three course meal with great service, the rooms we stayed in were spotless … We couldn’t recommend more highly, thank you Italian Greyhound !!!
James France . 2023-11-01
MORE AT Google
We went for food, which was great, though the portions are very large. Lacked atmosphere. Chef is a very funny guy but other staff miserable.
Gregory Lay . 2023-10-28
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Just had lunch here with our 18 month old grandson. Proper Italian food and hospitality - I love the way they love kids! My linguine carbonara was the best I've ever had and my husband really liked his too. I had a couple of bits of grandson's pizza - that was equally as good. We'll definitely be back!!
Jackie Kitchen . 2023-10-26
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We had an excellent early evening meal. We were out to celebrate birthday and had drinks in the bar then through to the restaurant. Access up the ramp into the restaurant. Main and a dessert. Service was excellent and so was the food.
Chris Stuart . 2023-10-26
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When for birthday celebrations great all round
Ann Fisher . 2023-10-22
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Stayed in 1 of their rooms. Comfortable save it was cold as the heating was not on.
David Acklam . 2023-10-22
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Lovely pub. A variety of customer group sizes from couples to large groups. Busy with efficient happy staff. Great decor, good drinks, lovely food. Give this place a try, for sure!
PE C . 2023-10-09
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Great party organised in detail for 20 people in the private room upstairs ! Some dishes amazed the guests and staff was friendly and kind!
Maria Raptaki . 2023-10-01
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Booked a table, waited for over one hour after ordering our food, one plate out of five was put on the table and then we were told that the rest of us would have to wait, we waited a further 20 minutes for the remaining dishes to be served. Quality of food was poor, over cooked vegetables, processed stuffing. Turkey was okay, but the pork was chewy. One of our party refused to eat the food as it was tasteless and only warm, and although the manager came and offered replacement food, that was refused on the basis of the quality of the first meal that they’ve been given. The manager agreed a refund for that meal The four meals that came out 20 minutes after the first meal had been served had clearly been put in the microwave oven as they were very hot indeed, if it did have any taste when it was cooked - that had certainly been nuked out of it in the microwave! In all honesty, we weren’t happy to pay for any of the meals, but we asked for the bill - the deduction that was promised was still on the bill, so we had to ask them to amend it. We had five drinks, four tasteless Sunday lunches, and it cost £70, we were all in agreement that we’d had far better meals for much less money
jennifer Burke . 2023-09-24
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Great food. The lighting and decor lets it down in my opinion.
Alex Webster . 2023-09-21
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Amazing place with great food and super service. And the boss is a legend. Grazie Cimi
Anna Battini . 2023-09-12
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Lovely pub good food and friendly staff.
Katie Squire . 2023-09-04
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Fantastic food, great service. Group of 4, we had pizza, pasta and Thai food and it was all top notch. A little noisy, but it was full and it was a Friday evening and considering that the waiting staff did really well. We've been before during the week and that's the time if you want a quiet meal.
Shortbrain . 2023-08-27
MORE AT Google
First time I've been. Lovely seating area, Manager made time to acknowledge my daughter and even got chocolate cake which she loved. Was lovely of him even though he was busy. Will definitely come again.
truth teller . 2023-08-13
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Very nice place And good coking
Antonio Sarnico . 2023-08-12
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Had lunch there, friendly staff and a relaxed atmosphere
Peter Durran . 2023-08-07
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We stayed overnight on Sunday and couldn’t fault our welcome. Our room was very comfortable, the only small issue was not having an opening window. Appreciate the building is old though, so may have restrictions. Our drinks and food were great, even when my husband knocked a glass of red wine over his food it was immediately cleared up and fresh food was prepared for him! Would recommend.
Stella Tompkin . 2023-07-31
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Lovely place staff are excellent and the owner was very friendly
Bimal Bhatti . 2023-07-29
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Felt that my food was expensive for what was served. £12.50 for a Burger you would expect something fairly exceptional however it was blackened and dry. My 3 year olds food was served on a scalding hot plate which I struggled to see the sense in. My partners Tiger Prawn Risotto was delicious though.
Daniel-Halv . 2021-08-10
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Unfortunately the two staff that served us were miserable. There was more food unavailable than available - apparently due to being in-between two menu's. The sweet potato fries were I would say old, double fried, and not very warm - of which were refunded on request as they were not eaten. The High chair was just so tatty- it didn't even have the correct fastenings and I had to tie a knot around my 18mth old daughters waist to fasten it- just buy new ones from Argos! Really disappointed.
arddarroch . 2021-07-31
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Just the 2 of us for lunch service was extremely slow, starter ok after waiting more than half an hour for it, but the main!!!! How can you get fish and chips wrong? My daughters skin on chips were literally black, fish and batter very overcooked , I’m not a chef but I would not have presented a customer with that dish. Very disappointed felt sorry for the serving staff
T2945FKdeborahf . 2021-07-29
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Staff at check in were polite and friendly . The room was compact , dusty and in need of a good clean . Dirty cup with coffee in it and several ring marks , coffee machine but no pods , no teabags, fridge but no milk. there was a sign showing how to wash hands but no hand soap in the bathroom. Shower not filthy but not sparkling like a newly cleaned shower would be, however dried in urine stains and a pubic hair on underside of toilet seat . Bedding appeared clean but one of the twin beds was broken with a big dip in middle due to a damaged bed frame . Unfortunately this was not discovered until bed time as we had dropped bags and gone straight to the wedding. I Had requested a vegan breakfast which was confirmed by the venue at no additional cost. However on our return just before midnight two trays were found left on the floor outside our room door in communal corridor. Continental breakfasts of small croissant , yoghurt, cereal bar and small box of cereal with milk plus an orange juice . It was hot weather - milk in jars with tinfoil to cover left out in the heat- unsure how long it had been there. None of this was vegan so unable to eat it . No one at pub in the morning so had to walk to local co op for provisions to make a cup of tea. Booking said breakfast included- it is usually stated if only a continental breakfast so was already disappointing. On checkout no one at the pub and all doors still locked so had to push key through letterbox . No opportunity to voice any concerns . Would not recommend and not worth the money .
jackieg604 . 2021-07-25
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Having enjoyed the food, atmosphere and friendliness at this pub on numerous previous occasions, I will never return following our visit last week.The so called ‘manager’ seemed to be having some difficulties with the staff. He said they were all new, around 6 young people were serving behind the bar and taking food orders. However 4 experienced staff were sitting at the entrance indoors rolling cigarettes and observing the chaos.Despite restrictions still in place, only 1 staff member was wearing a face mask, no social distancing, the ‘manager’ who advised he’d been in the job for 3 weeks was very tactile with staff and customers, whilst nibbling on nuts while working.The food order was taken but the kitchen never received it, a staff member was sacked by the ‘manager’ in front of customers, who proceeded to argue in full view of everyone. A couple near us walked out when their food order was wrong.The ‘manager’ used the ‘f’ word several times when apologising to us, and when we walked out after 1 hour 15 minutes of waiting for our food, seemed only concerned that we wouldn’t give a poor review, and would we like to do shots at the bar instead!A shocking, upsetting experience which left us totally disappointed in what used to be a lovely village pub.
klpiu . 2021-07-20
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The food was to die for! So tasty and well cooked. Only suggestion, the bread and olives could do with a dipping sauce? Staff were very friendly and welcoming!
amyandsam437 . 2021-07-19
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firstly when we arrived (which was 7:15) half of the staff had cigarettes and tabacco all of one of the tables. There was new people working, new waiters. so the manager said it would be a 20 minute wait. we said that was fine. we sat down ordered some drinks as well as ordering food however the women didn’t write down our order she said she would remember it. whilst we were waiting there was another couple across from us, the lady ordered gluten free food, it was not delivered so they left. we waited 30 minutes and still had no food so we ordered some more drinks, they didn’t come for 15 minutes so we went to check where they were, the manager said one of the drinks was disgusting so he would make us a different one. 50 minutes asked to check where are food is. the manager says the chefs never received the order. whilst we were waiting for almost an hour the manager had to fire two of the people who were working there. we could her the manager shouting and swearing. when we went to check on our food the manager was swearing at us, which is completely unprofessional. the manager said our food would only be 10 more minutes now after waiting for an hour. by 8:30 we left and the manager came after us saying our food is ready and we can have it now. we said no. he kept walking out with us saying that they delivered what they said (which was having the food ready within the 10 minutes). however by this point we didn’t want the food, we didn’t want to stay in that place any longer with the manager who was still swearing at us. finally when we got away he said f***ing s**g as we were walking out. It was very unprofessional and disgraceful behaviour from the staff and especially the manager.
124rosiep . 2021-07-16
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Very clean room with all the facilities we needed but this morning, we woke to find no breakfast box available and had to leave the room key with the kitchen staff
F5275UJkateb . 2021-07-04
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I used to love Pug snd it’s geographically convenient for meeting Leicester based friends. I’ve been twice since indoor dining reopened in May and I’m a bit less keen - the menu is smaller, the food is more expensive and not as nice. Waiting staff are still lovely.
UKHec . 2021-06-24
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I cannot recommended The Pug and Greyhound enough, the food was amazing and the BBQ beef just fell apart. The service was perfect attentive without felling pushy, this place is a must and i will be returning very soon.
338raymondh . 2021-06-14
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Three of us met up for an evening meal last week. The pub atmosphere is great and the food is excellent but the service is poor. Two of the staff spent most of the evening sitting talking to the ?manager while the others couldn’t cope even though the pub was not particularly busy. Must do better if they’re going to get repeat custom.
Wrongslot . 2021-06-11
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The 3 stars awarded above do not take account of the difficult circumstances currently experienced by the service industry having to ,in many cases change operating systems and train new and perhaps inexperienced team members. Our party of 5 had booked an inside table for Sunday 30th May for a 6.30 supper but had been brought forward to 5.30 following a call from a member of staff. We enjoyed an outdoor pre-dinner drink in a well organised area with covered and uncovered seating and an outdoor bar but the small young team seemed a bit overworked trying to keep up with taking orders for drinks and food, delivering same, and clearing tables.We moved indoors at 5.30 to take our waiting table and found that 2 small parties were just finishing leaving us the only indoor occupants. By 5.40 our drinks order had been delivered and our first two food courses ordered. A small problem here as the nice young lady was unable to confirm the Sunday roasts availability. We had been warned during the phone conversation that there might be some shortage depending the afternoon consumption. We placed our orders on the basis that all was available. We were expecting a fairly smooth ride from here on as the flow of food to the outside seem to have slowed down. At approx 6.15 a young man appeared carrying 2 main courses. Whoops !.. He seemed unaware that we were expecting 5 starters. Not his fault I guess as he would only be doing as instructed at the pass. Just over 25 further minutes passed before the arrival, slightly sporadically, of the starters . These seemed a little ill prepared, perhaps understandably, and without any cutlery. These were generally felt to be potentially above average. The starters were consumed rapidly, plates collected and main courses 'on their way'. After close to another half an hour these duly arrived and once again with a hint of disappointment. The presentation was good but the food less so. The roasted veg was overcooked particularly thin slivers of carrot that had been over roasted and were charred on the curled up ends but then I think kept warm and allowed to go rubbery. The roast potatoes and the Yorkshire puddings were not crisp but decidedly hard. Most of these issues seemingly due to the effect of time on the food service that commenced some 7 hours earlier. We declined the opportunity to order a sweet despite our original intention to take all three courses plus coffee as the topic of conversation was becoming slightly negative.I would like to end on a positive note. I feel that a little more communication, training, and confidence invested in a young team trying to provide a satisfactory service would get the P and G back to its reputable best.
floppus . 2021-06-01
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Very disappointed at the chicken burger I had it was a chopped up what looked like a Chicken escolop burnt in a bun with a bit of cold slaw and a few chips. I’m sorry but tbh at £12.00 it was far to expensive even at half that… not very impressed with the food at all… won’t be returning that’s for sure …
D4552TCtonyb . 2021-05-31
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Went here one evening, we sat in the restaurant which was nice but it wasn’t very warm so we had to sit with our jackets on. The service wasn’t great, at one point I thought we were in a school playground, the staff were running in and out of the place laughing and joking around like they were on a night out, I’m all up for enjoying yourself at work but this was so unprofessional. They weren’t very attentive to the customers at all. Putting that aside though the food was delicious albeit a little on the pricey side for what you get.
23lisa0 . 2021-05-27
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Met my friend here on Friday night. It was our first meal out since the lockdown ended and it was so nice to get out! Atmosphere was lovely and friendly staff. We both had a steak to eat followed by dessert. Meal was delicious couldn’t fault it! Only down side of the whole evening is that it was cut short as we didn’t realise they were only open until 10pm which was a shame as we would have had another couple of drinks. We will be back very soon though! Great evening!
Paragreen54 . 2021-05-24
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Called in on Sunday evening for supper. Excellent food and customer service, really nice to be back there again. Looking forward to going back again soon.
Alex R . 2021-04-27
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What a waste of a trip, would've been nice to put somewhere about food not being served after 2, on website and Facebook page it says "outdoor area open 12pm-9pm" no where does it mention otherwise for food, it's just inconsiderable to customers!
ella s . 2021-04-22
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Ordered pulled pork burger but no burger bit misleading should say pulled pork bap but was still nice food bit pricey at £12.00.
I2234XEglenb . 2021-04-18
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The owners of this business needs to find , New management to run this placeor it will go bust. The Assistant Manager who was on 4-in-bed, was so false her head was full up her own backside. The rooms looked nice till looked closer paint work unfinished.
C8102XIpaulc . 2021-02-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1074 Opinions
Can not say enough about this particular Pizza Express. I have been taking my family there for years and they never disappoint. Our waitresses (wish i had caught her name) overheard us talking it being my sons birthday she organised a chocolate brownie with a birthday candle and had us sing happy birthday to him (he didn't like that, Ha!). The service, food and atmosphere is always perfect, we will be back. Thank you guys.
107 Opinions
Absolute fools, just went into the shop then, £12 for some greasy chicken and chips and cash only!! You can KFC for £8... They literally couldn't care less and wanted me to do all the leg work to give them MY money, unhelpful was like " don't like don't eat". Genuinely never experienced such a poor customer experience for what is essentially a poor man's low level kebab shop charging more than gourmet Turkish kebab shops do. Why any of you locals support this business is beyond me.
1728 Opinions
Now, when I got the invite from a family member to attend a carvery it really wasn’t up there on my to do list. However, we come over from Derby to visit the Grey Goose for Sunday lunch and it’s been a game changer! Staff were lovely (a little slow at service, we had to ask for our drinks twice as they never arrived - it wasn’t overly busy so maybe miscommunication). The food on offer was incredible. Beef, turkey and pork with all of your potatoes and vegetables available. Really was a great carvery. Would definitely go again ❤️
22 Opinions
Lovely pizza but ridiculous prices. Even with a big one get one free it was £40 for two pizzas and a small chips and garlic bread!
170 Opinions
Absolute rubbish. Never really had a good experience but thought I would give them another try. Ordered pizza with extra cheese to ensure we receive bed a cheesy pizza and received one with hardly any cheese! No real apology. I would avoid