GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.1

Based on 7.345 opinions finded in 2 websites

site_photo4

Nº 1566 in 3448 in Manchester

Nº 24 of 33 Other european cuisines in Manchester

CUSTOMERS TALK ABOUT DISHES WITH..mustfishcookedduckladylambcakechickenpayoldgroundscallopsroaststeakroundbeautifulsoup

comment_iconOpinions

Nice service from Peppe..I enjoyed the roasted pork belly

site_logo

lawal lanre . 2025-04-24

MORE AT Google

Peppe was nice and friendly….the porterhouse steak was delicious…I’ll definitely visit again 🫶🏻

site_logo

Okorie Purity . 2025-04-24

MORE AT Google

Had an amazing dinner at 20 STORIES this evening. From the moment we walked in, the ambiance was warm and welcoming — dim lighting, cozy booths, and soft jazz playing in the background. What really made the evening stand out was our server, PEPPE. He was friendly without being overbearing, incredibly knowledgeable about the menu, and offered great wine pairings with our food. He even caught that it was my wives birthday and surprised us with a complimentary dessert (chocolate lava cake — so good!). The food itself was top-tier. The PORTER HOUSE STEAK was cooked to perfection. Every dish was beautifully presented and packed with flavor. Will definitely be back, and if you go, ask for PEPPE — he’ll take good care of you!

site_logo

henry ogbonna . 2025-04-24

MORE AT Google

I had a great time and a wonderful service from Peppe!

site_logo

Isumafen Grace . 2025-04-24

MORE AT Google

We came here for our wedding anniversary and have to say it was fabulous and Florian our waiter was superb and could not have asked for better service 🥂🥂👍👍

site_logo

Steve Lee . 2025-04-23

MORE AT Google

Very fine dining , requested window seat for partners birthday , didn't get it . Then we asked for the a drink , to then watch a table after us gets there's first , probs as they was a group so they would rather serve the big spenders . Overall was very happy with the view , and the sheer elegance of the place

site_logo

Ryan Lee . 2025-04-23

MORE AT Google

Big up Faisal best server in manny 👊

site_logo

Tom Denton . 2025-04-23

MORE AT Google

Absolutely amazing experience for Mothers Day. The staff could not be any more attentive and the afternoon tea was delicious. Thank you so much for making it such a special occasion for me and my mum.

site_logo

Sue Oliver . 2025-04-22

MORE AT Google

The service from Pepe was incredible!

site_logo

Natasha Patria . 2025-04-20

MORE AT Google

Incredible moment, it was a really good afternoon at 20 Stories, Florian was an awesome waiter, thank you very much Florian, see you soon ! We will for sure come back.

site_logo

Nicolas Brunet . 2025-04-18

MORE AT Google

I felt like I was on holiday. The location was breathtaking being able to see the amazing artit

site_logo

Harriet Susan Gardner . 2025-04-17

MORE AT Google

Sadly, my visit to 20 Stories was a huge anticlimax. Despite the venue boasting panoramic views from the 20th floor of a sleek modern building, the experience was underwhelming and poorly managed. The illusion begins at the entrance, where guests are made to queue outside — not due to overwhelming demand, but seemingly as a ploy to make the venue look exclusive and bustling. Once inside, it felt less like a premium rooftop destination and more like an All Bar One or Wetherspoons — just elevated 20 floors into the sky. To my astonishment, there were children as young as 7 or 8 years old in the venue at 10PM, seated next to the bar and DJ booth — completely inappropriate for what’s marketed as an adult nightlife spot. This seriously compromised the atmosphere. And if you’re not ordering enough food, don’t get too comfortable. Even with just 10 minutes left before the kitchen closed, we were pressured to order immediately or risk losing our table. A disappointing level of hospitality to say the least. Nice setting, ruined by poor crowd control, questionable management decisions, and an atmosphere that misses the mark completely. Safe to say — I won’t be returning.

site_logo

K A . 2025-04-17

MORE AT Google

Kumar was an amazing waiter. Topped up my wine when needed. So polite pleasant. Will definitely be returning to 20 stories :)

site_logo

Jess Zayne . 2025-04-16

MORE AT Google

We had the most amazingly friendly server named KUMAR. He was spot on with the drinks every time such a lovley bubbly guy!!!

site_logo

Maci Derbyshire . 2025-04-16

MORE AT Google

What a special night! My partner and I first met here 5 years ago on our first date, and it's even more special to be back celebrating one of our 30th birthdays as a married couple. The staff were fantastic, attentive, and made the entire experience seamless. The food was delicious, and the surprise birthday plate was the perfect touch. We loved the English sparkling wine, and our table location with the view was just perfect. It was wonderful to relive old memories and create new ones. We're already looking forward to our next visit! If you're looking for a great spot with exceptional service, look no further. Can't wait to come back and celebrate again!

site_logo

Sam Larkin-Jones . 2025-04-16

MORE AT Google

Went for a birthday drink and got a seat for 8 of us right by the edge with a heater! perfect vibes for a special day, great service and amazing drinks.

site_logo

Marta Mucci . 2025-04-15

MORE AT Google

We had an amazing lunch here and the staff, food and views made for a great experience. They also made sure to make a fuss as they heard it was my birthday and brought out a lovely little addition to my dessert. All round lovely venue and we would highly recommend.

site_logo

Laura Tomaino . 2025-04-15

MORE AT Google

Lovely restaurant with great views. Excellent food. Always enjoy eating there.

site_logo

Lorraine Brooks . 2025-04-14

MORE AT Google

I went there had some drinks with my brother and after leaving I realised that have charged me 13.50% tax of my total as discretionary service charge addition to to VAT tax of 20%. So where from the meaning of discretionary service charge addition?. And how come nobody told me about that?. It is mandatory to pay for that charges?

site_logo

Mr E . 2025-04-14

MORE AT Google

Beautiful rooftop bar which is perfect on a sunny day like yesterday was. The drinks are slightly more pricey that most places and a service change was added on top. However the atmosphere and views make up for this. Having been here a few times I will come back but some aspects are starting to show some wear and tear like the tables.

site_logo

Karen W . 2025-04-13

MORE AT Google

Fish and chips are beer battered 🫣 it doesn’t mention it in the menu.

site_logo

Ayesha Marco . 2025-04-12

MORE AT Google

Beautiful bar/restaurant with stunning views over Manchester. Lovely staff.

site_logo

Naomi Leigh . 2025-04-12

MORE AT Google

The place itself is good with aesthetic views and good drinks! The staff are pretty rude and just want you out and gone after you’ve paid. You can be sitting outside on the terrace and people literally float around you waiting for you to go. Could be organised a bit better

site_logo

Amar Singh . 2025-04-12

MORE AT Google

The views are spectacular. Great food and amazing atmosphere

site_logo

Kara Butterworth . 2025-04-11

MORE AT Google

Kumar was a lovely server and we had the best time here, would definitely come again!!

site_logo

sophia parsons . 2025-04-11

MORE AT Google

A great restaurant with great food options, though some of the female hosts need to be more friendly.

site_logo

Ka Sa . 2025-04-10

MORE AT Google

The most amazing bar particularly on an absolutely stunning day! The staff were aloof and unwelcoming (apart from the barman and manager) We had a 25 minute wait for drinks for the order to be wrong!

site_logo

SARAH GITTENS . 2025-04-10

MORE AT Google

Absolutely brilliant experience at 20 stories, lovely food , lovely atmosphere. Our server Rachid was fantastic, perfect server and such a kind and friendly attitude - made our experience 20x better! Would recommend

site_logo

Sebastian . 2025-04-09

MORE AT Google

We had drinks only and a notice said 'no table service' where we were sitting. So why a 13.5% service charge? We went to the bar to order and collect our own drinks. Rip-off, with details hidden at the bottom of the receipt, and not flagged up until paid. £49.66 for two (small) beers, one cocktail and one G&T. Nice place, but needs to be fair with customers.

site_logo

Phil Owen . 2025-04-08

MORE AT Google

Me and my partner came for a birthday celebration here a few days ago and loved the entire experience, until the end of it. We ordered our food and wine and then asked for the bill to see a £40 service charge. As we work in a hotel and restaurant ourselves, we always tip wherever we go, however this was a large amount of money for only doing the basic level of service for a 4 star restaurant. As this isn’t compulsory, we asked to remove the service charge and give a cash tip instead. Again, from experience, we prefer cash tips over card tips for a handful of reasons. The woman then paused for a moment as in in disbelief and disgust and said ‘yes you can if you want’. Once she had taken payment, she walked over to our server and both shook their heads at each other. Service charge is not compulsory. The two staff who had been serving us had expected a tip, which shouldn’t be how it is at all. Because of their reaction, this made us feel uncomfortable as we were no longer treated as customers and were ignored there after. In addition to this, our main server Kumar was very pushy when it came to ordering. He gave us suggestions which we decided to not take as we wanted something else. When we ordered (from a different person), he came over and asked why we did not order the special that day. We replied because we wanted what we ordered and pulled his face and walked away. In addition to this, we were given dessert menus and when we told him we weren’t going to order any desserts as we didn’t want any of the choices, he smirked at us, and took the menus away in a disgusted manner as if we needed to order desserts and we had done wrong by not ordering. This entire experience excused by the two staff members, was amazing and met our expectations to a tee. The two staff members, Kumar and unfortunately i didn’t get her name (but i could point her out), put a bit of a downer on the experience as they EXPECTED a tip and service charge, which is rude and cheeky. We were going to leave a cash tip however after this last interaction, we left it as this behaviour cannot be rewarded.

site_logo

xxamelia6xx . 2025-04-08

MORE AT Google

Lovely afternoon, food was delicious, service was excellent and the views of the city are great. Will definitely be returning

site_logo

Nicola Ratcliffe . 2025-04-06

MORE AT Google

Rachid has been an excellent host.. made us feel so welcome and his service was impeccable.. such a friendly person. An asset to your establishment.

site_logo

Paula Renshaw . 2025-04-05

MORE AT Google

We only had drinks as we had an anniversary dinner elsewhere however this place is spectacular! The views and vibe was immaculate. The bar staff made me a mojito even though it wasnt on the menu! It was highly appreciated. Drinks are definitely on the pricier side as we paid £35 for two cocktails however it is one of those rare places!

site_logo

Natalia Surowka . 2025-04-04

MORE AT Google

Stunning Venue and great staff. Food and drink’s grossly overpriced. If I’m being g kind I would say the food is basic, dull and bland. Thank you Rachid for your great service. Shame the food wasn’t to the same standard as service and views

site_logo

gary . 2025-04-04

MORE AT Google

Brought my mum here for a meal on Mother’s Day. We had a lovely waiter named Kumar, he was very friendly, helpful and attentive. He recommended a nice wine to go with our food and was always around in case we needed anything extra. Atmosphere and service were great, I’d have preferred a bit more flavour on the food but that’s my preference.

site_logo

Dylan Mistry . 2025-04-02

MORE AT Google

Absolutely amazing place. Food fab, service 2nd to none. Food not really expensive but add ons can add up. Careful if you dont like heights. It really is 20 stories up !!

site_logo

jane turley . 2025-04-01

MORE AT Google

This place was incredible. Went for my anniversary and the food was top quality. The service was impeccable. The waiter was honestly the best waiter I've had in a restaurant. Plus you just can't beat the view!

site_logo

Graham Penman . 2025-04-01

MORE AT Google

So great drinks and far better views. Now the drinks are expensive. But of course they are and it says that on the drinks menu. So fine. But the drinks menus has some beige patters at the bottom of the menu. Almost the same colour as the menu. Except they are not patterns. They are warnings such as health warnings and allergy warnings. They are utterly impossible to read. Even with a phone torch directly above, nobody in my party could actually see words let alone read them. Maybe the reason for this is that they include a 13.5% service charge for drinks ordered at the bar, and drunk standing up at the bar. Why would the terms and conditions not be in the same colour ink as the items for sale. Hmmm I wonder. So in order to hide this hidden charge which they don’t tell you about and simply charge you for. And which even on the itemised invoice I was forced to ask for, was not actually explained. They put at risk people with health conditions in order to con their customers. Bloody awful. Horrible management.

site_logo

Dominic Neary . 2025-03-30

MORE AT Google

Ate here today as a family of four, one with coeliac disease. We didn’t book, we took a gamble and turned up on Mother’s Day hoping they’d be able to get us in, and we weren’t disappointed. Florin looked after us, and his service and attention to detail was fantastic. Please pass on our thanks to him as he was great with us especially our daughter who has dietary needs. He put us all at ease and she ate safely without issue or worry. Can’t wait to return, hopefully when it’s not as windy outside!

site_logo

Emily Wieteska . 2025-03-30

MORE AT Google

lovely service amazing food definitely worth every penny

site_logo

nicole oldfield . 2025-03-30

MORE AT Google

Cold coffee.. dirty table.. scruffy

site_logo

Martini Bullas . 2025-03-29

MORE AT Google

Very nice place, food was lovley but not too posh that have to have chips on the way home.

site_logo

Anthony Jolly . 2025-03-28

MORE AT Google

Had a wonderful evening. Dipesh provided amazing service.

site_logo

James Lucas . 2025-03-26

MORE AT Google

We were looking forward to visiting here but after great expectations we left feeling underwhelmed. Firstly it’s a great setting. Great views overlooking the city on a sunny day. Nice attentive service which is what you expect. The food was mediocre at best. We were dining on a set 3 course menu and opted for soup and black pudding as the starters which were nice. We both had the chicken for main which was very poor. Very little meat, a lot of bone and slightly pink. The deserts again were nice. We had a voucher which we had been given for a birthday but when the bill came they add everything up, add on a service charge of 13.5%, add a donation to charity and then knock off your voucher total. So with a voucher for a free meal the bill came to around £70. Expensive, overpriced for the quality of food and we left disappointed. Would we return, not a chance. So many better restaurants around Manchester at a lot better value.

site_logo

IanPLancashire . 2025-03-22

MORE AT TripAdvisor

Location is great, amazing views and nice restaurant. Food was very disappointing, we were gifted a voucher for a lunch set menu, rabbit starter was nice but it had a few bones and gristle in. The chicken I had for main was very bland and dry, dessert was very average. Sides are expensive for what they are, as are the drinks. They also add on a 13.5% service charge. Glad to have experienced it, but wouldn't go back.

site_logo

Jonathan Gorton . 2025-03-22

MORE AT Google

The place is elegant and quiet The food is clean I recommend it

site_logo

M 421 . 2025-03-20

MORE AT Google

It's lovely, if you want to watch the sunset.

site_logo

Debbie . 2025-03-20

MORE AT Google

We had been gifted a lunch experience for 20 Stories and the booking process was very easy. We arrived about 15 mins early for our 1pm booking and were asked to sit in the reception of the adjoining building as they had a private event. The concierge came to find us at 1pm to let us know we could go to the restaurant. Only 1 lift took you straight to the restaurant and the views over Manchester were very impressive on a fine day. The staff were very friendly and we were provided with a dedicated lunch menu for our experience. The pace of the meal and the food itself were just simply perfect. Portion size was generous. We were able to wander around d the venue to take pictures from all angles and noted that some people had gone up for a drink and the view. We paid for additional items from the menu and service charges were applied to the final bill. Highly recommend and Nancy our server was friendly and professional.

site_logo

Andrea . 2025-03-19

MORE AT TripAdvisor

This restaurant (as the name signifies) is on the 20th floor of a building in Manchester City centre. The views of the city and surrounding area are excellent from the restaurant. We had a fixed menu which I understand is changed monthly. The food was very good indeed and portions were generous. The prices for a city centre restaurant of this type, were very fair. There were good gaps between the courses. We were looked after by Nancy who was professional and attentive. I would recommend 20 Stories and will visit again.

site_logo

Dave B . 2025-03-19

MORE AT TripAdvisor

I recently visited 20 Stories, and I was thoroughly impressed! From the moment we arrived, the service was exceptional. The staff were attentive. They went above and beyond with little touches (such as a birthday treat) that really demonstrates they care about their guests. The food was equally impressive. Every dish was beautifully prepared and tasted great. Overall, I highly recommend 20 Stories for anyone looking for a top-tier dining experience. Thank you so much to Jie and Rachid for looking after us!!

site_logo

Nathan Hobbs . 2025-03-18

MORE AT Google

Drinks only but very great place.

site_logo

James Wild . 2025-03-16

MORE AT Google

You obviously go for the view, but the atmosphere was much more relaxed and casual than I was expecting, in a good way!

site_logo

Alex Lee . 2025-03-14

MORE AT Google

I had the pleasure of dining at 20 stories in Manchester with some old pals, and it was excellent. From the moment we walked in, the atmosphere was warm and inviting, with stylish decor and a lively yet relaxed ambiance. And what an amazing view! The service was impeccable – attentive without being intrusive, and the staff were knowledgeable about the menu, offering great recommendations. Florian looked after us well. The food was beautifully presented and really tasty. The drinks menu was equally impressive, with a fantastic selection of wines and expertly crafted cocktails. Overall, 20 stories is an excellent place to go - will definitely be back!

site_logo

Hector Chinoy . 2025-03-13

MORE AT Google

I highly rate this bar / restaurant, the whole place is a vibe with amazing views of Manchester. The cocktails are delicious and strong too, we didn’t eat here but will definitely visit again to dine. I can only imagine a night out here with friends would be so fun too.

site_logo

Wanderlust W . 2025-03-12

MORE AT TripAdvisor

Had a virgin experience at 20 stories. Menu wasn't good and very expensive if you added sides £6 for any side. Food was cooked well . Server was covering atleast 10 tables so had to wait for any service . Overall lovely venue but wouldn't go back for food experience

site_logo

Chrisr*g White . 2025-03-12

MORE AT Google

20 Stories is a must visit when in Manchester! Absolutely stunning views of the skyline & the vibes are unmatched. Shoutout to the amazing lady that served us! Unfortunately I didn’t manage to catch her name but she was so warm, friendly & attentive offering great recommendations & making sure we were comfortable all throughout. She really made the experience extra special! I would highly recommend this place to anyone looking for a memorable experience in Manchester. Great drinks, fantastic service & stunning views!

site_logo

Esha AK . 2025-03-11

MORE AT Google

This place is great! Views of Manchester are amazing, drinks prices are reasonable. Toilets are epic. Great for all occasions, live DJ.

site_logo

Edward Dodd . 2025-03-11

MORE AT Google

The resteraunt is lovely and the staff professional, but the food was terrible. It lacked taste, and the pork i had was gristly. We heard some other people complaining about their dish, which was different to ours. We would not go again.

site_logo

Debra J . 2025-03-10

MORE AT TripAdvisor

Restaurant with a truly spectacular view, with a family welcome, all the staff in the room were very kind and friendly, especially Mirco, an extremely knowledgeable person who was able to give us the best advice on both the wine and the dishes to choose from. The quality of the dishes is truly exceptional, you really have a very pleasant evening and will definitely return.

site_logo

Gianluigi Panariello . 2025-03-09

MORE AT Google

The food was amazing and all the staff were lovely.

site_logo

Delia Mcdermott . 2025-03-09

MORE AT Google

Food amazing. Staff very good. Came as a table of 7 family members. Music so so loud we couldn’t talk across the table. Shame really. Nice place but it’s like eating dinner in a nightclub

site_logo

paul . 2025-03-08

MORE AT Google

Great food, nice and relaxing place qqt h our for hidden extras, we had a Virgin red letter day experience so you only get a very basic set meal.

site_logo

Keith H . 2025-03-06

MORE AT Google

Beautiful views and better beers 🍻 👌 wonderful

site_logo

Mike Sharpe . 2025-03-06

MORE AT Google

Took my mum. Great views. Lovely cocktails 🍸 👌

site_logo

Karen Slatford . 2025-03-05

MORE AT Google

Beef roast dinner is my fav! Chef gets it right everytime

site_logo

ES . 2025-03-04

MORE AT Google

Kuma was lovely thank you very much

site_logo

Samantha Henderson . 2025-03-03

MORE AT Google

Organized a business dinner for 16 people and the staff were absolutely magnificent. No detail was left unchecked and the dishes were delicious. So many compliments were made about the restaurants vibe, aesthetic, and prompt/ attentive staff. I had requested the logos of my two companies to be printed on our menus and the organizer Breeze was very hands on with getting everything just right leading up. Our server / host Alex was constantly making sure no glass was empty and checking in on everyone’s comfort and meals. We opted for a three course meal and each dish got better and better. Would highly recommend!

site_logo

Carlos Hernandez . 2025-03-02

MORE AT Google

We didn’t try the food as we only came for drinks. But we had a bartender called Dan he was amazing in recommending cocktails!

site_logo

Hermione xo . 2025-03-01

MORE AT Google

Faisal was brilliant with his recommendations and service. Very friendly and considerate! We enjoyed our food, although we had to ask for more salt.

site_logo

kiranjot . 2025-02-27

MORE AT Google

Visited with friends, it's like eating a meal in a nightclub! You can barely make yourself heard above the overly loud music, which may explain why the orders were not correct. Staff seem to be trying to rush you through to get the table back, rather than making sure that you have a good experience. Overpriced and full of Instagrammers trying to get photos by the toilets, would not return!

site_logo

Paul Kennedy-Davies . 2025-02-27

MORE AT Google

Lovely service and the passion fruit cheesecake was phenomenal 😊

site_logo

Valentina Marchese . 2025-02-26

MORE AT Google

Lunch time menu is good value, attentive staff.

site_logo

Steve Attwood . 2025-02-26

MORE AT Google

Lovely place with fantastic views of the city, great outside area with DJ. Service was fantastic.

site_logo

R Bradley . 2025-02-25

MORE AT Google

Fantastic food on each visit! Service is always great, but this time round our server was Constatin and he was truly exceptional.

site_logo

Brodie Mitchell . 2025-02-24

MORE AT Google

A stunning and luxurious place for an evening meal. All staff were accommodating and friendly offering exceptional customer service for my birthday meal. The food was amazing (although the menu a little small) and drinks complimented well.

site_logo

Abigail Forster . 2025-02-24

MORE AT Google

Kumar was fab. We came for bottomless brunch for a friend’s birthday and never had an empty glass! So attentive and friendly!

site_logo

molly purcell . 2025-02-22

MORE AT Google

Kumar was an exceptional host, amazing experience and so attentive, would definitely come again!

site_logo

Shannah Spry . 2025-02-22

MORE AT Google

Love coming here whether for food or drinks!

site_logo

James . 2025-02-20

MORE AT Google

Fantastic Dining Experience with the best views in Manchester 🙌

site_logo

Chris Taylor . 2025-02-20

MORE AT Google

Beautiful view. Nice spot for coffee ☕️

site_logo

Lilia Clooney . 2025-02-18

MORE AT Google

Had an extremely good night, treated my mum to a fancy meal and it was very lovely 🥰 Nancy was our waitress and she was very polite and fun, and her service was excellent. Would definitely come again, a go to place in Manchester.

site_logo

Thomas Joynson . 2025-02-18

MORE AT Google

We had an incredible experience at 20 stories! The breathtaking views and perfect atmosphere made it the ideal spot for a Valentine’s date night. Khurram truly made the evening unforgettable with his friendly service, recommendations, and attentiveness. Will definitely be back

site_logo

Rhys Miller . 2025-02-18

MORE AT Google

We loved going to 20 stories on Sunday, It was a great atmosphere with live music playing. We sat outside on the terrace and despite it being freezing our server Christina went out of her way to make sure we had a table under a heater and provided very friendly service by constantly checking on us to make sure we had everything we needed. Would definitely visit again!

site_logo

Ollie Mann . 2025-02-18

MORE AT Google

Many nicer places to go to eat. They just want to rush you through even though the next service hasn’t turned up, and the place is empty, even though still drinking the wine that you have already paid for. Bit weird and poor service tbh. Much nicer places to go in manchester. Shame as the food is ok tbh.

site_logo

Garry Partington . 2025-02-16

MORE AT Google

We came here on Friday for Valentine's / Birthday celebrations. We have previously dined here 2 years ago for the same event and had an amazing time. This time around was not too amazing, It actually left a foul taste in my mouth that has resulted in not wishing to come back to 20 stores. We came from out of town just to dine here also which makes the situation even more upsetting. We arrived at the venue. The atmosphere was lovely, the venue was busy, and lots of people were enjoying themselves. We got some drinks from the bar whilst we awaited our table booking, upon the table being ready we were escorted to the table, upon arrival at the table my partner's drink was dropped on the floor and had to be cleaned up, this isn't so much an issue, accidents happen, The part I was unhappy about is we were left standing with everyone looking over at us whilst the staff cleaned up, it would have been nice if we had been escorted back to the entrance. Once we got seated, the replacement drink arrived, it took around 15 minutes for our order to be taken, even then when the waiter arrived he just asked "What can I get for you" No "Hello welcome to 20 stories, what can I get for you" no "How is your evening going" or anything like this, the service felt cold. This wasn't the case on our previous trip, the waiter couldn't do enough for us. Whilst taking our order we were not too sure what dessert we wanted, we went with a set menu and wanted to have our main course and then see what dessert we would be feeling. The waiter told us this wasn't possible and they had to get all the order now. I don't get why this is the case, I've worked in hospitality previously and if we had set menus or deals, guests could wait till the end of the meal to decide on what dessert. We got our order in then then not long after our canapes arrived. 1 plate with 2 tarts with filling and 2 falafel. The Falafel were ok but the tarts tasted awful. No presentation just 4 items on 1 plate. Upon observing around us all the staff seemed extremely stressed and there were times we could see staff getting told off in front of the whole restaurant and staff arguing. We waited for our starters, and they arrived. The presentation was ok, nothing magical or special, my partner ordered scallops, we have had them numerous times before, even here, and we love them, however, these scallops had no texture, they are supposed to have some texture, they tasted fishy, I understand its seafood, seafood isn't supposed to taste fishy, that usually means it's not fresh. We called our waiter over and explained the issue, he spoke to the management team and next, we had 2 floor managers fighting over who would speak to us about our issue. By this point we were so upset, The floor manager was trying to make our evening better for us but said the only thing he could do is give my partner a different starter from the set menu but she wouldn't have been happy with the other starters. The manager expressed that as we are on the set menu all he can do is offer another dish off that set menu, but we declined. He did provide 2 Free drinks. The mains arrived, and they were ok at best, my partner had the sea bass, and I had the Fillet. These dishes were ok at best, we could eat them and didn't have to send them back, the steak had no flavour or seasoning. The waiter came to take our plates away and asked how the food was, we informed him we were really upset, the food didn't taste amazing, asked if there was anything he could do we just asked if we could get our deserts to take away as we just wanted to go, he said ok then headed off, Once he came back he said there's an issue, they are pre-made into a glass so if we want to take them away, we can't. Realising we had spent £190 for food that wasn't fresh, had not a lot of flavour to it. We had booked a hotel, travelled 2 hours by car just to come to this restaurant and we were severely let down. Won't be coming back.

site_logo

Tez Dawson . 2025-02-16

MORE AT Google

We had an incredible experience at 20 stories! The views were absolutely stunning and the atmosphere was perfect, with a great vibe that made it the ideal spot for a valentines date night. Thank you to Khurram, who truly made the experience unforgettable. His friendly service, recommendations, and attentiveness really elevated the whole evening. We will definitely be back!

site_logo

Ella Maddox . 2025-02-16

MORE AT Google

Really lovely service from Rachid! Amazing atmosphere, menu needs an update.

site_logo

Iman Affendi . 2025-02-15

MORE AT Google

Myself and my partner booked in for the valentines evening here tonight (14/2/25) so it’s 4 courses for £90 per person, set menu. Having been here once before and loving it, we were super excited to be back. However we have left tonight SO disappointed. First issue, table not ready on time, second issue, waitress drops my drink all over floor and we are awkwardly stood in middle of restaurant waiting, they bring replacement drink. Then thirdly, left 15/20 mins with no service. When the waiter does come over the service was little to none, no conversation, could tell they were all stressed and didn’t want to be there. First course of ‘canapes’ gets served, and the most vile tiny pastry thing with something like cold soup inside was presented with a single falafel. Then my starter- scallops- cold, bland, undercooked, fishy. At this point we expressed how upset we were and manager tried to rectify by offering a free drink each. We then get the main, was okay but only average. We are then dishearten and want to leave so ask to take desert home, they can’t do this as all pre prepared. Start to finish, not good, which has upset us mostly because we loved it here before but also, £180 for this is diabolical!!

site_logo

fay milne . 2025-02-15

MORE AT Google

Food was very nice, beautiful view to Manchester, and a great table service from Rashid. 5 stars to him

site_logo

Leovio Ferreira . 2025-02-15

MORE AT Google

Our waitress Christina was fantastic. Served us well, very polite and professional. 10/10

site_logo

Henri Berry . 2025-02-15

MORE AT Google

Manager was very rude when complaining about cold food there was a hair on the steak general lack of flavour

site_logo

Harvey Schofield . 2025-02-14

MORE AT Google

Great Service, our server Kumar did a great job. The ambience was top notch, enjoyed every bit of it.

site_logo

Mayor Kingsley . 2025-02-13

MORE AT Google

It is very picturesque and has beautiful views

site_logo

S.S . 2025-02-12

MORE AT Google

Great meal and service from Kumar :)

site_logo

Joe Owen . 2025-02-12

MORE AT Google

1st Afternoon Tea And what a good experience ! The place is very class and cosy. All the waiters are kind, helpful. Special mention to Rachid who's a VERY smiling one ! A tray with 3 layers: - one sweet - one with chutney, jam and clotted cream - one savoury Scones are excellent served with cream or jam. The sweet is quite good but some of the pieces were not to our taste, such as the fruit cake. The strong point of the platter is the savoury section, where each element is mastered. For £37, you get a very good, hearty Afternoon Tea in a pleasant setting and by a team who take great care of you.

site_logo

Blaak GriZZli . 2025-02-11

MORE AT Google

Great lunch menu, will definately be back

site_logo

Linda Hazlehurst . 2025-02-11

MORE AT Google

20 stories is so nice on a Sunday afternoon, the Sunday dinner they do is to die for, cooked perfect , service is always amazing, this time we had Florian, our glasses was never dry, always around just to help and give advice on the menu, we got him to select our dessert but not tell us , he chose upside down cheese cake for us it was amazing , thank you Florian for making our trip special. As always well done to 20 stories from staff downstairs to the chef and all the staff .

site_logo

David . 2025-02-10

MORE AT Google

Kumar was a great waiter. He was very accommodating, helpful, happy and polite. I couldn’t ask for a better waiter.

site_logo

Cian123 . 2025-02-09

MORE AT Google

One of the best restaurant in Mcr, nice atmosphere and the food is amazing. Special mention to our waiter Peppe, always friendly and very careful to all our requests! Looking forward to go back.

site_logo

fabrizio lumiera . 2025-02-08

MORE AT Google

Service was great Kumar was spot on, just the food wasn’t as good as the last time we was here

site_logo

Will Naylor . 2025-02-08

MORE AT Google

Similary restaurants in North West

restaurant_img
4.2

1031 Opinions

location-iconThe Royal Exchange
Other european cuisines
outdoor_seating_81908takeaway_81908delivery_81908

This bar is inside the Royal Exchange theatre and has a view over St Ann's Square. Always worth a visit when Manchester is mad busy as it's so relaxing to sit with a pint and people watch from above.

restaurant_img
4.2

385 Opinions

location-icon105 Cheetham Hill Road
Other european cuisines
outdoor_seating_84055takeaway_84055delivery_84055

Always the go to place. Very hygienic and staff are welcoming and kind. Food is tasty. We ordered mixed shish kebab on naan. One of the best Naans I have ever eaten, not chewy, but soft even after cooling down. Mezze platter is worth the price and taste. The thing that was not good was the lamb shish as it was not soft, but chewy. The pitta bread was soft too. Salads were fresh n good mix of everything.

restaurant_img
4.2

9742 Opinions

location-icon27 Peter Street, Manchester M2 5QR England
Other european cuisines
outdoor_seating_262599takeaway_262599delivery_262599

Thank you to Harriet for taking care of me and family,

restaurant_img
4.2

1896 Opinions

location-icon79/81 Bridge Street
Other european cuisines
outdoor_seating_81575takeaway_81575delivery_81575

3 stars because there was no bottle of RAKI (no rakı in a Turkish restaurant is not acceptable) also the service was slow. Standart restaurant food wise.. Prices went up a lot recently is also a point.

restaurant_img
4.0

1243 Opinions

location-icon2 Hardman Street
Other european cuisines
outdoor_seating_83563takeaway_83563delivery_83563

Great there is no nandos to disappoint you great food great location