Based on 46 opinions finded in 1 websites
Based on 46 opinions finded in 1 websites
Nº 82 in 255 in South Derbyshire
Nº 2 of 6 American in South Derbyshire
Opinions
Very friendly staff and fast service. Great value, great food and generous portions. Definitely would recommend to anyone and will be back with the rest of the family soon.
Companion29235910518 . 2024-10-13
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We went for our daughters birthday 5 adults and a small boy first impression was wow we parked in the car parking area and went inside quickly show to our table a nice American style menu plenty of choices and reasonable prices we ordered and our meals were served we had starters and mains we were so full we couldn’t finish the mains the staff are lovely friendly and very polite the decor of the restaurant is good toilets could do with a upgrade but you don’t eat in there I would recommend a visit here to enjoy the food atmosphere and the American diner
Cosby Driver . 2024-10-13
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The diner is really cool with vintage decor. The food was delicious (filling!) and the service was excellent. I would certainly come back.
Sean C . 2024-10-12
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Great food, great service and a great atmosphere . A real historical American feel excellently topped off with great music.
Andy D . 2024-10-11
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We visited for Father’s Day and what a delight! The venue itself is so unique and done so well you feel like you’re transported back in time! The food was absolutely amazing! The portions are incredible and you might not finish it all! The staff were so friendly and welcoming. Nothing was too much to ask for, but they weren’t overbearing and asking while you are mid chew. Cannot wait to go back again. I recommend to all friends and family
Jade G . 2024-10-11
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Went at lunchtime for my husbands birthday. The food was wonderful, excellently presented and the staff are so lovely. The little extra touches they made for his birthday were so thoughtful. Thank you so much we had a wonderful time.
Wellington42 . 2024-03-09
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We're afraid there's only a slight improvement from when it was previously open years ago...The fries are nice, burgers were OK but nothing special and definitely not worth the price. But the milkshakes and dessert is where it really goes downhill, they were watery and flavourless, save your money and pick up a McDonald's milkshake on your way home, they're a million times better. We bought a "sharing" Sundae at £12.50 and wow do we feel stupid, I could've easily eaten it on my own. It had 3 scoops of ice cream, a squirt of cream, 3 biscoff biscuits and 1 large marshmallow in the smallest bowl, hugely disappointed and feeling ripped off. You could have 3 scoops of ice cream for £5, so the extra £7.50 was for a marshmallow, 3 biscoff biscuits and a squirt of cream, will NEVER visit again. The waitress was really nice though, shame about everything else.
Jay24779 . 2024-03-09
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Excellent food and good service. Was very pleasantly surprised at the quality and in true American style the quantity:) would definitely recommend.
relaxedtraveller2018 . 2024-03-08
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What a great place in town of Swadlincote. Went for Brunch with friends. The food was amazing, typical American big portions for a good price. For every non vegan/vegetarian food, there is a vegan/veggie option, which is an absolute winner! Something to treasure and worth having in the town. Do go, give them a visit and support them.
Veronika R . 2024-02-17
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Really unique dining experience from the decor to the staff dressing up . Loved all the little touches that are around the venue including the songs played ! I cannot fault the food or service Would recommend to everyone I have been twice now and already planning my next trip !
Hannah M . 2024-02-11
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Fantastic food, fast and friendly service. Enjoyed the milkshakes and the fun atmosphere. Will definitely be visiting again 😊
Claire M . 2024-02-03
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We'd travelled an hour to get here, its not in the most scenic location but turned out to be well worth the trip. It was quiet(Friday 2pm) as in only 2 other customers but this was made up for by the Fabulous 50's music. First impressions of the interior were 'WOW' just as you'd expect if sat in a similar diner in the States. We were greeted & looked after throughout by Grace, who was really friendly & very pleasant to talk with. Our food was ordered & delivered in a timely & unrushed manner. Brisket Burger for myself, Chicken Club Sandwich for my wife which we both enjoyed. Grace explained that there will be a new menu coming soon which we'll await before returning, most probably with friends.
DLNY . 2024-01-22
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The food and milkshakes were excellent. Good portions. The service when we went was very quick. The place is very small, it’s best to book. Only downside was it is on the expensive side - food was fantastic but at nearly £50 for 2 burgers and 2 milkshakes I’d expect it to be! Worth it for a treat though, and it was a treat.
FCP58 . 2024-01-21
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Please don't waste your valuable time and money coming here. The place was heaving and there were only 2 waiting/serving/hosting staff in total. We were approximately 10 minutes early and our friends had arrived before us. We had to wait for a table to be vacated and this took a long time. We were eventually shown to a table but we're not given any menus...we had to ask... Someone came to take our drink orders. Our menus were brought...old, tatty and sticky! We placed our orders...50 minutes later...no sign of any food...but of course we were asked two further times if we required more drinks. We declined. We waited some more and then decided to complain. We informed the waiting staff that people who had arrived well after us had been seated, ordered food and we're already eating it but ours has not arrived. The waitress came back and argued back about the length of time it was since we had ordered our food. We politely corrected her and told her we had waited and hour and ten minutes since being seated. She offered us a discount on the bill. We told her we'd like a round of Cokes and a milkshake and a discount. The consulted management, who refused, so we settled for the drinks. Eventually the food came and was slapped down on the table with attitude. Three of the drinks followed some time later. We ate our meals which were acceptable but there was no sign of the milk shake. Approached the counter and asked to speak to the staff and informed them...apologies were offered. I also asked to speak to the manager as there was no running water in the toilets and no hand washing facilities. The regulations state these should be in place for eateries of 10 seats or more. The manager refused to speak to me. I approached him at the cooking area, asked if he was the manager, his reply: "one of them". I told him I understood that he refused to speak to me. I explained the long wait and the lack of hygienic bathroom facilities. He said the local food hygiene officers who had awarded them 5 out of 5 for hygiene had been informed and said that it was fine. Really??? All those people using the toilet, not washing their hands after, using bottles of sauce, menus etc and that was "fine". I told him I'd be reporting his establishment to the HSE on Monday morning. At this point he said he'd be happy to come and see me in 10 minutes after cooking the food!!! Too late.!!! We paid our bill in full and left. To be honest the food and drink was overpriced and lack lustre. We drive a long way for a miserable, noisy, expensive "experience". We were not looked after, there was no apology and actually no interest! We won't be back and strongly advise you to avoid having the same "experience" that we endured!
derbyismyhome . 2024-01-20
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Really good selection of food, friendly staff and fantastic music. Real American diner experience. Prices wasn't too bad, food was nothing wow but was certainly tasty. I would recommend
200sammiej . 2024-01-20
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Fantastic experience for our family. This was our second time eating in and we lived it. From the service which was absolutely spot on, then to the food that was tasty and came very hot only just made freshly. Portion sizes are very generous and as much as we wanted to try the puddings, we didn't have any space left. Atmosphere is really nice and we all loved. Thank you 😊 ♥️
Cherub73a . 2024-01-14
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Very very under average. We visited this place years ago when it first opened and it was a great experience with fantastic owners, now it's clearly just a money maker. Maybe not for long if there new owners keep serving what they're serving. The whole experience was not great really aside from one positive which was the brilliant waitress. Food was not good. Dry, bland, and just poor quality ingredients I imagine. It was super cold in there which I guess could be expected from an old diner. Prices are above what they should be for the quality of food. The someone who was walking around (I imagine probably the owner) which a chip on his shoulder and zero customer service skills (a smile or hello goes a long way) was off putting. I'd try again under the next new owners whenever that may be but will give a wide berth for a long time.
Sophie G . 2024-01-07
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Visited on Christmas Eve , very friendly staff , Amy , Beth ,Tiff Lovely food great portion sizes , finished off with a delicious milkshake.
Tracey R . 2023-12-24
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The meals were fantastic, the milkshakes delicious and the staff were wonderful. The country potatoes are some of the best we’ve had.
Jennifer L . 2023-12-17
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Great service and amazing food. Everything ordered was cooked to perfection and it’s a nice experience too so can see why people travel to eat here! Will be returning and probably a good job that I can’t order on deliveroo otherwise I’d be having a milkshake and waffles all the time
Louise G . 2023-12-09
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Visited with friends & was not disappointed. The service was amazing, the ambience was authentic & the food was incredible! There is an awful lot so don't overorder, they are very happy to add to your table if you really need it. Apparently some fab...
Nikki B . 2023-12-08
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Was so excited to come here for a while and it didn’t disappoint !! It’s very quirky love everything about it !! Food portions were very generous for the price . Came on an empty stomach as reviews had said still couldn’t finish all the...
Sammb91 . 2023-11-20
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Really unique dining experience from the decor to the staff dressing up . Loved all the little touches that are around the venue including the songs played ! I cannot fault the food or service Would recommend to everyone I have been twice now and...
Hannah M . 2023-11-16
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We have been wanting to visit here since it re-opened, and we weren't disappointed. If you can forgive the rather unflattering location then there is nothing else to fault. Is it gimmicky? Yes, but that's the point and it is totally backed up with excellent...
sarmac . 2023-11-09
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One of my favourite places I’ve been to, the staff are so welcoming and always checking to make sure you have the best experience. Such a unique, amazing place and experience with food to match. Will definitely be returning in the near future.
Bradlee P . 2023-11-05
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Fantastic, ok fair do's we did not book but the waitress was extremely helpful and we sat at the bar. We ordered drink 1 x root beer 1 x goodbye American pie milkshake. Then 1 x triple burger and mine was a bbq burger and...
780jjb . 2023-11-05
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Great food, friendly staff, a true hidden gem. Will definitely return and recommend to others. A great menu with a good selection of drinks.
TheRunner91 . 2023-10-29
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Staff are friendly and especially accommodating when i needed to adjust the booking time. The diner itself looks great with a cool 50s vibe. Unfortunately me and my partner were expecting great things from the food but it wasnt as good as we hoped. Firstly...
furb c . 2023-10-27
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Birthday lunch for five of us. The food was delicious and BIG portions. Plenty to choose from and everything tasted really authentic. Brilliant value for money. Extensive menu and fantastic service. Thank you so much.
Mark N . 2023-10-15
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Came here for breakfast today , absolutely outstanding food , amazing biscuits and gravy just like in America, Great Friendly Staff !!!
Q5005LEmarkh . 2023-10-13
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We visited the 1950’s American Dinner for my son’s 18th birthday celebration, the staff were absolutely wonderful, they were really friendly and helped make the birthday celebration special and memorable, the food was really nice, we will definitely be going back again.
Mandy L . 2023-10-08
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Food was lovely, We were so excited to see that they had deep fried pickles and root beer on the menu as haven’t found these readily available anywhere. Portions were massive so we ended up taking a lot of food home. Staff were delightful. Great...
Abi B . 2023-10-07
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We recently visited the Diner on an afternoon for lunch. The restaurant is situated in a somewhat run down area, and the car park was quite grim and scruffy. Old tyres and bins were abundant and it wasn't very smart. A real shame, as it...
javab29 . 2023-10-04
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I took my colleague here for a farewell lunch. It was spectacular! Great atmosphere, the service was excellent and the food was tasty, and good value! I had a beef patty with brisket, which was really nice. I will definitely return and next time come...
NorthernMonkeys_10 . 2023-10-02
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We visited last night for my sons 9th bday and honestly we all loved it. There were 8 adults, 5 kids and 2 high chairs which could’ve been stressful but the staff were great and so accommodating , really helpful and our food and drinks...
Rachael W . 2023-10-01
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Was absolutely gutted when this place went downhill with the last owners & eventually closed, but saw it was under new ownership and gave it a try tonight - absolutely incredible, i would say better than it’s ever been. I had the smokey shotgun hot...
519lillieg . 2023-09-30
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From start to finish, it was outstanding, the food, the service. The milkshakes were delicious some great vegan food/drink options as well. The food just felt like you were really in America so tasty and the decor topped that off as well and the staff...
Nathan H . 2023-09-29
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Absolutely lovely way to spend a Saturday evening! We visited the diner for a Saturday night as a double date, could not fault the staff the place everything was perfect! The service was quick the food was incredible and the price more than reasonable for...
Georgia C . 2023-09-24
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Great to see the old place come alive again and a very well done to the new owners as it looks incredible so they should be very proud. Me, my wife and little boy managed to get availability last minute which was amazing and the...
benm680 . 2023-09-24
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Brilliant atmosphere - loved the 50's decor, music and how the staff are even dressed for the 50's era! The menu had plenty of choice...we both had the burger and it was beautiful, came with a large portion of chips. We were too full for...
Melanie A . 2023-09-24
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I was there with my family for waffles. Unfortunately the food was terrible. The waffles were reheated in front of us. They weren't fresh waffles. They were old waffles heated in a pan. Moreover, these waffles were prepared in an unhygienic way. The person reheating...
Patrycja i B . 2023-09-24
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Really unique dining experience from the decor to the staff dressing up I cannot fault the food or service Would recommend to everyone
Hannah M . 2023-09-24
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Wonderful tasty food. A significant improvement compared to the old diner by different management. The food is lovely and fresh with plenty of options. Great meal out.
Felix W . 2023-09-24
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We’ve been a few times since the reopening and have enjoyed each visit! The food is always fast to come and tastes amazing The staff are always so lovely and friendly and make you feel welcome Great portion sizes, have always left feeling stuffed Would...
Jessica P . 2023-09-24
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Back at the diner for a meal to round off my "birthday week off" cracking food and great service, nice to see it open again!! ❤️ very good veggie/vegan menu as well as the usual carnivorous fare 😁 check it out, you will be impressed!!.
Andy R . 2023-09-18
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Been a few times now food is great always well cooked and very good value for money staff are friendly and helpful and easy free parking a absolute gem
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New landlord Craig has really given the pub a family feeling, amazing atmosphere and brilliant service. Locals are lovely and make you feel really welcome. highly recommend