Delivery
Pickup
Outdoor
The best restaurants serving Thai food in Lancaster Gate City of London, Westminster London
2 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
202 Opinions in 2 websites
The person in charge was rude and condescending, lacking the skills and knowledge to handle a serious food issue. Despite his inability to articulate effectively, he felt the need to be confrontational with a terrible attitude towards customers, violating the Business Trade Act. Recently, I ordered a takeaway from this restaurant and found the food to be extremely unsatisfactory. The beef salad I ordered was substituted ( FAKE MEAT) with something that smelled and tasted terrible, resembling a mix of chemicals and dumb plastic. The vegetables were tasteless and poorly cooked without seasonals, while the steamed rice was replaced with inferior recycling sticky rice. The restroom was also dirty and neglected, reflecting poorly on the overall standards of the establishment. The foods on their menu did not match what was served, indicating deception and a violation of hospitality industry standards. Their inability to communicate effectively and address serious food issues is concerning, and inspections should be conducted to address these issues. This place is an embarrassment to their community and our main street and should be closed down immediately. I strongly advise against eating there and will not be returning. I would give this restaurant a rating of less than 0 stars if that were possible, but since it is not, I am giving it a thumbs down.