The best restaurants serving Seafood food in Acocks Green Birmingham West Midlands

Need to change attitude towards customer very bad

GREAT chippy! - Friendly owner and staff, generous portions, originally nipped in on a whim, and wasn't disappointed! Been a few times now, but tonight we called to make sure that they were open, and to able to call in an order to save time - very helpful! The fish as always, was large and super tasty, the chips were great, and the battered sausage we also had was cooked perfectly, with not too much batter on - just right... Recommended, and it's now our preferred local!... ⭐⭐⭐⭐⭐

I went into my local chip shop and ordered some food . I had not been there for a while as the chips were not very nice but decided to give it another go . My order was incorrect and I repeated the order to the gent behind the till .The gent / tall man behind the counter become very aggressive shouting and ranting at me telling me he would serve me this time but I would be banned from the shop in future . I told him he had a very bad attitude towards the customers and very bad customer service and then asked for my money back .I also asked why I would be banned? Considering he had got my order incorrectly ,but With no avail .I spoke to the owners wife to tell her about the incident across the road but she stuck up for her husband who said he heard the conversation .The funny thing is he wasn’t in the shop at the time and was on a delivery, so this was a complete lie. I will never go to this shop again or use the corner shop which they own as they also keep overcharging you so watch you coins . This has happened numerous times . I think the man in this shop needs a drug test as he seems like he was on something or dislikes certain people (women) . I have lived here 30 years and never felt so insulted . The previous owners were lovely and very respectful it’s a shame this has gone down hill. I have spoken to other people around the area and they have said this has happened to them too .