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The best restaurants serving Pizza pasta food in Newtownabbey North Eastern NI
5 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
4448 Opinions in 3 websites
Secret shopper employed by Just Eat ordered a medium pizza and chips with a sauce. Payment taken. Restaurant contacted 7 mins later to say no chips or sauce available and driver will bring cash refund Called back. Was told refund would be delivered by driver and it will be cash. Driver didn’t k own what his name was never mind a refund. Contacted restaurant- store manager was too busy to speak to me as she was closing the shop. Name given. The person speaking to me gave her name and said she’d not been working at the shop that long. But it was over a year!
229 Opinions in 3 websites
This is the third time we've had pizzas from Four Star. The first time, the food was nice; the second time, it was just okay. We decided to give them the benefit of the doubt and try them again, but the food is still just okay - we won't use them again. The staff member who served us had trouble finding the order on the computer (seriously, how hard can it be?), and generally didn't inspire any confidence in the Newtownabbey store.
2 Opinions in 1 websites
Ordered a pizza and sides to the value of £30.00 online where they display clearly the number of items you’ve ordered on screen. Disappointing that the Glengormley branch cant manage to count to 13 number of items ordered. 2 juice where missing and 4 dips on questioning the driver he said no the order was correct which knowing it wasn’t I contacted the branch manager to feel like I was talking to “Alexa” so he offered to replace the dips and juice but struggled with the understanding my pizza and sides where ordered with dips because I eat the items together. No understanding that dominos made the mistake therefore I’m paying to eat pizza either without dips, how I don’t like it or cold with dips. The manager is not authorised to replace the order to how it was ordered. I fully understand why he wouldn’t replace the order because of the juice, but who eats dips as an individual item? Lesson learned going forward will be no ordering online, driver can stand at the door while the entire order is checked before payment exchange and if it’s wrong he will take the whole order back. Dominos need to address staff training and customer service! Shockingly poor when the dips arrived 30 minutes after your pizza and sides, think they should get their branding redone because mine definitely wasn’t fresh or hot!