Delivery
Pickup
Outdoor
The best restaurants serving Pizza pasta food in Holy Trinity Guildford South East
6 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
6 Opinions in 1 websites
Ordered 2 lasagnes and the person on phone asked if I wanted beef or veggie, asked for beef and when order arrived it was 2 spaghetti Bolognese. I Telephoned to say order was wrong and they were not interested in the fact they had got the order wrong. Won’t be ordering again.
218 Opinions in 2 websites
Ordered 2x med pizzas and 2x sides at 7:30pm and it didn’t arrive until 9pm. I know it’s Friday night but that’s madness for some conveyor belt pizzas. When they finally arrived they were stone cold and I could have banged a nail into wood with the potato tots. We called the shop and explained the situation to which the store manager explained that “as we’re so far away we should have expected it to arrive cold and that the food was prepared 12 mins before the driver arrived and is given to them fresh” however our first driver cancelled so we had to wait an hour for another to accept the order so I imagine the shop prepped the order and it sat under a heat lamp for 1 hour. The manager said he couldn’t give us a refund but instead if he writes our name and number down he’ll give us a free pizza next time. What? No. We made it clear we wanted a refund and he said he couldn’t do that for us and after asking for a complaints procedure he said he’d “message the back office for us”. He refused to give us any details to make a formal complaint, he also refused to give us a name instead saying he’s the store manager. We’ll be doing it ourselves. We just thought we’d give them a chance to make it right before doing so. Terrible service. Food awful and delivery time was unacceptable. Avoid.
1 Opinions in 1 websites
Decidedly average pizza. The pepperoni is NOT pepperoni, it looked and tasted like sliced hot dogs, and not very good ones. Half of it went in the bin. Also ordered some chicken bites. To their credit, they were actually chuks of real chicken, but the coating was a weird type of batter that really just tasted like it was burnt. Overall, and particulary with so many other pizza options locally, I would not order from here again.