The best restaurants serving Other european-cuisines food in Manor Hillingdon London

Second time round we received raw chicken shish with a wrong order too. First time I thought maybe a mistake as we have never had issues. The man on the phone apologised and asked us to come back and will prepare our order again. A month later we ordered our usual and It’s happened again Spoke to the man on the phone and he told me to send him a picture of the food and then started to become defensive saying the chef has been there for 9 years and they cook chicken medium and if we wanted it well done we have to tell them?! He then told us to come back again and will prepare it again and I said no I wanted my money back and he refused and said we didn’t need compensating even though my husband had to drive back there again. They have lost a customer not going back there again. It has gone down hill

The lounge was doing a roaring trade in cream teas. I've been before and its excellent. The restaurant had 1 person dinning and 2 tables, other than ours, set up for bookings. 3 course set lunch at £32.95 offering all the roasts. We all had the lamb which was excellent, the vegetables were well cooked. The roast potatoes were rock hard, my fork could bearly break the skin, and my first attempt made it jump of the plate. The Yorkshire Pudding were cooked to death, perhaps days before. We all had the ice cream sundae. The ice cream had not been stored properly and had ice crystals in it, and the brownie was stale, presumably from a left over cream tea. Hawtrey's used to be really good, but looks like it has suffered from the times, with customers walking with their feet. Won't be coming back.