The best restaurants serving Other european-cuisines food in West Thurrock and South Stifford Thurrock East of England

We ordered 4 meals and were sat at the table waiting. After about 10 minutes a staff member came over and said sorry we have no spring onions for the loaded chips. (This is my husbands favourite part) so he said can I cancel them and get a refund and just order some peri chips. So he went back up to the till, had to pay for the peri chips but then had to complete a paper form with his details on for them to process a refund which he will get in 3-5 days! How backwards is that? In addition where it said reason for refund, the staff member wrote “customer changed mind” we we only changed our mind because they didn’t have the ingredients. Then when the meal came the rainbow slaw should just have been called a side salad as it was bone dry with no dressing whatsoever. My husband was very disappointed with the meal. Also there is only 1 tap in the ladies toilets that works and that came out in a dribble with the little soap that came out the soap dispenser.

The queue was too long. By the time we had queued to pay for the food and sat down it was cold. Finding a clean table was nearly impossible. The food was bland. The Danish Pastry was as hard as concrete. Most of the coffee machines were switched off causing further queues Never again!!!

We was the only ones there on a sunny afternoon in August!, empty, dark & uninviting & stuck in the corner of the restaurant. Just 8 finger sandwiches & 2 tea plates of the same cakes that was obvious ready for the wedding that day, no scones, tarts, sausage rolls etc & given 2 white MUGS to help ourselves from the vending machine, then left alone, we had to ask them back as vending machine not working, no tea pot etc. Definitely not enough staff & definitely not worth £31!! How they call it an afternoon tea!. . I refused to pay. Thankfully we was at a wonderful event there in the evening - food not supplied by them!.