The best restaurants serving Other cuisines food in Shawbury Shropshire West Midlands

Have been to fox and hounds many times and received vouchers for the times we visited. Today, Sunday 5 January, 4 of us had 3 course meals and the bill came to £146.00. I asked them to add a £10 tip. I asked for the vouchers only to be told “we don’t do them any more, we have a loyalty card system. Would you like to sign up?” I said yes and my details we taken. I asked if the points today we be added to the card only to be told that they couldn’t because I’d already paid!! I asked to see manager who , in an off hand and uninterested manner, confirmed that I’d paid so I couldn’t have the points. Said I was disgusted with his customer service only to get a shrug of the shoulders. Disgraceful, unprofessional, rude, bad business sense and totally unacceptable. I own a restaurant in Shropshire and I wouldn’t dream of treating a customer who had just spent £146.00 and tipped another £10 that way. Will never go back. 07795517501 if you want to apologise and add points to a “loyalty” card