The best restaurants serving Other cuisines food in Backbury Herefordshire, County of West Midlands

Lovely place, staff very helpful, not a lot of choice on the menu

Our company has been going here for our Xmas meal for the last 10 years and we have always been happy with the service and the food. This year - WOW what a difference!!!! Staff - rude, slamming plates down on the table, throwing serviettes on the table and they all seemed cheesed off and not happy in their work. We paid corkage of £15 per bottle of our own wine which would have been acceptable had the staff done their job and served the wine at the table! Food - outstanding as always but the staff did not compliment the hard work and commitment of the kitchen. Venue - the large dining room at the rear where we always dine was freezing cold. The fire had been put on as we entered the dining room and the heating was off. We all ate in jackets and made a quick exit to the bar once we had finished our food. Accommodation - very nicely decorated but so very cold with no heating. Cleanliness of the rooms was awful - cobwebs in every corner (room 8) and the bathroom too. Broken tap on the bath added to the frustration. Breakfast - again the food was very good but the staff were rude, did not answer when spoken to and again food was delivered with a directness not expected after a stay at the pub. Needless to say, this will be the last time we go to the Greenman in Fownhope which is a great shame. We spent over £800 for our meal and was expecting a warmer reception with better service to compliment the good food, sadly this did not happen. Come on Greenman it wouldn’t take much to turn this round if you have the incentive to do so!