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The best restaurants serving Other cuisines food in Falmouth Gyllyngvase Cornwall, Isles of Scilly South West
16 Restaurants on GastroRanking
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Outdoor
7 Opinions in 1 websites
Whilst most staff were friendly, the older waitress was so rude it ruined the whole experience. When she brought our drinks out, I noticed my cup was dirty so before pouring my tea, I asked for a clean cup. Whilst she was fetching that cup, I noticed the tea spoons (all three) were filthy. I can cope with a bit of a tea stain but it almost covered the whole head of the spoon and it easily scratched off so I don’t fancy putting them in our drinks. I apologised to the same waitress and asked for clean spoons too. She didn’t say anything just took the spoons and stormed back to the kitchen. Annoyingly I then noticed that there was food crumbs stuck to the inside of the milk jug - not just a tea stain but lumps of stuck on food! Not a great start to our meal and to be honest I felt really conscious that I was going to have to flag up a third problem so soon. Trying to minimise the awkwardness, I walked the milk jug over to the same waitress at the counter to save her coming back to the table. However, she was obviously annoyed that we had spotted so many problems and was very apparent in how annoyed with us she was. In all of that, she not once apologised for the dirty cup, spoons and milk jug. She never spoke to us, just dumped the replacement items and stormed off. It is not my fault that everything was dirty and you’d think she would be a little embarrassed rather than frustrated with the customer. The spoons were still a little dirty and subsequent plates etc were tea stained but I daren’t say anything. It is not cheap to eat here and to have such dirty crockery and cutlery is bad enough, to then be rude to us because of it is another thing all together. They never asked us if everything was ok or how our experience was come the end either. They still had a service charge added to the bill though! We didn’t grumble as what good would it do. Only giving 2 stars as some of the staff were polite but if dirty unwashed plates, cups and cutlery and chance of rude staff is what you are after then this is the place for you!