The best restaurants serving Other cuisines food in St Michael Winchester South East

My husband and I called in for a drink and cake while on a shopping trip . We ordered a tea , a coffee and two cookies . The drinks were served in a paper cup and the two accessory stations in the cafe were out of use meaning that we had to go back to the entrance to get sugar etc . There were no napkins anywhere in sight. The cafe was very sparsely furnished and very uncomfortable. There was one chair in the back section where there should have been four . The cookie which I had chosen was as hard as metal , so much so that I could not bite it . I returned to the serving counter and complained , the assistant agreed that it was not edible and gave a refund . I mentioned that we couldn’t see any napkins and was told that the customer has to ask for one if required. In all this was a very unacceptable experience . We will never return