The best restaurants serving Other cuisines food in Weybridge North Elmbridge South East

Exceptionally delicious food and great service. Restaurant was packed on a Tuesday night. Would definitely come back again to try more of the menu.

My partner and I came out a little while ago for a little date to watch the rugby. I learnt when we arrived that their cocktail menu is very bare. (DON’T come, if you’re coming for cocktails - even the basics ones! also NO food being served even though the website says they do!) I made my disappointment clear to the very young looking bartender about not having any cocktails. He said he could make me an off menu ‘special’ cocktail he learnt while he was living in Africa. It was special type of customer service I had never experienced before! My partner had a very fine New Zealand Savvy B. All negatives aside, the pub is very affordable for it being in the centre of Weybridge, cozy decor and both were staff were excellent. They also have a pool table at the back!! Don’t see that too often nowadays. Recommend if you’re ever in the weybridge area and in need of some cheap booze!

Me and my husband regularly buy cakes and desserts in Bachmanns Thames Ditton. They have beautiful cakes, no doubt . But the customer service is not matching, because they are spoiled, have become too big for their shoes. I am not sure. Very often the sales assistants take a bit down to you and in general seem very miserable and they are making you a favour serving you. Today we went to buy another cake and asked to be cut in half and to be placed in 2 different boxes. That was a big issue, we were told this is something they don't normally do but on the occasion they will. Really, was it so difficult, were we asking too much? One of the pattiseurs came out, we thanked her, but no smile, no acknowledgement. Don't really understand this behaviour.

We had a lovely meal there last night with family. The food was good and service was friendly and efficient. It did not have a great atmosphere considering it was a Saturday evening but allowed us to talk easily. I am not sure if the pub has been recently refurbished because it looked in really good condition. I would certainly have no hesitation in going back.

I used to visit this branch most days for my morning coffee and pastry, but a few years ago it went downhill. I recently by chance met the local franchise manager who acknowledged staffing issues but assured me things had improved, so I went back today. Big mistake. We walked in at 2.30pm and there was one young guy ahead in the queue (with FOUR staff on duty). The guy wanted a blended iced drink. The woman serving him (Eastern European) took his order then spent six full minutes chatting to the other female team member. The guy waiting for his drink I think had some learning difficulties and was getting agitated due to the wait. I actually felt quite sorry for him and intervened to say "please can you serve your customer, you can see he is getting upset." Then it was our turn. Four times I was asked if our toasted sandwiches were to have in or take away. I was asked about whipped cream. I said no, but they put the whipped cream on anyway. One of our two toasties was cooked. The other sat on top of the oven till I reminded them. I had to ask (twice) for cutlery. From walking in to getting served almost 15 minutes had elaped, and there were 4 staff on duty and no queue. I complained quite strongly about the shambolic service, at which point a woman with a clipboard (who said she was the manager) told me (and I quote exactly), "you have no idea how harrd we work in here." Actually I do know. My husband and I run a local hotel and restaurant, we know exactly how hard it is and we also know what good (and bad) customer service looks like. She then said, "I can do without this, I have been here 14 hours already." Well, given it was 2.30pm, she must have started at midnight to have been there 14 hours. If this is true, Caffe Nero should be prosecuted for the way they treat their staff. Or perhaps the woman was lying. I was then told, "well if you don't like it you can go elsewhere". When I asked the manager for her name, sge said... "I am not telling you that mate" at which point she walied into her office and locked the door. Sorry Caffe Nero. This isn't good enough, and I am actually angry that once again we received bad service, but the aggressive, insolent and appalling way we were addressed by your representative.