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The best restaurants serving Other cuisines food in Thames Ditton Elmbridge South East
2 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
485 Opinions in 3 websites
We stopped here for a break and something to eat after a long drive as it looked very welcoming from the outside. My wife ordered their jerk chicken with plantain. When it arrived she noticed there was no plantain and was really disappointed. She stopped a waiter and he said he would find out what had happened. He came back and said they were out of plantain, could he replace it with something else. She said ‘ok some fries’. He paused, pulled a face and then made a ‘maybe’ gesture and then said he would see what he could do. After about 10 minutes he came back with 2 breaded halloumi fries and said that this was a compromise as fries sold for £5 so they were not prepared to provide them. My first question is in what universe does breaded halloumi accompany jerk chicken? So they took our money for food they could not provide and said nothing. Then they put the plate with missing food on our table and said nothing. Then they were not prepared to swap the missing item for one of the most generic side dishes on the planet because they could sell it for more money. Bearing in mind breaded halloumi has got absolutely nothing in common with jerk chicken. This place really needs to try harder.