The best restaurants serving Other cuisines food in East Putney Wandsworth London

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Misleading Offers, Minuscule Portions – and a Truly Ludicrous Response from the Owner ( Walter) Avoid this place if you value transparency, professionalism, or even BASIC courtesy. We visited Gazette on Upper Richmond Road, enticed by an online offer for Chateaubriand at £18 per person – an offer that is still publicly visible on trusted platforms linked to their name. What we received bore no resemblance to that promise. We were served a so-called “Chateaubriand” that was laughably small – allegedly 200g in total (yes, for two people), and quite possibly inclusive of the chips and sauce, judging by what was actually on the plate. To add insult to injury, the steak was overcooked and dry – far from the medium we ordered. We were even charged for a side of spinach that never arrived. They did remove it after we pointed it out, but by that stage, the damage was done. When we raised our concerns, we were met not with an apology, explanation or any semblance of customer care – but with condescension. After a brief, evasive back-and-forth, the owner, Walter Lecocq, sent us a response so dismissive it bordered on insulting. He called our entirely justified complaint “ridiculous” and sarcastically stated that he hoped we weren’t being serious. Rather than acknowledge any of the facts, he chose to dig in and be combative. It’s hard to imagine a more unprofessional way to deal with feedback – especially from someone claiming to run an established restaurant. If a business advertises something publicly, they are accountable for it. That’s not just common sense – it’s basic trading standards. And if they’ve changed their pricing or portion sizes, then they need to update all listings and ensure staff are properly briefed. This entire experience was a masterclass in how not to treat customers. Save your money and your evening – there are plenty of places in London that serve great food and actually respect their patrons. This isn’t one of them.... (though the waiters were decent - Shane about the rude owner !) Update ( post review ) 11/4/25 At no stage were you ever “bullied” to ask for any kind of freebies. Any reader of your response will see how degrading your attitude is. How unprofessional !! ... I have copies of all the emails and I’m more than happy to share these with anyone