The best restaurants serving Other cuisines food in Grove Kingston upon Thames London

I asked for a tray and the lady at the till told me off saying I do not need a tray. When I came to the till to order and looking at the menu the lady at the till asked me whether she could serve the other customer as I took one minute looking at the menu. Rude and not professional service.

disgusting thing ever seen by me today. I was wanting to have a quick coffee before I went home and just as we were going to wait in the line we saw the barista with long hair pull and touch his hair out and throw it on the floor. GROSS. YOU JUST TOUCHED YOUR GREASY HAIR and then you have the audacity to touch cups and make coffee ? HORRIBLE. im so put off Nero that I cant even consider going back anytime soon. please whatever you do dont go to this Nero. waste of money they also always make the drink horribly cold.

The back of the staffs’ shirts say “Hot drink, warm welcome” but it is far from a warm welcome: There were three staff this morning, one at the till and two running the coffee machines turning out a pretty poor quality espresso, then shouting at you when they had made it because they just read the order from a screen. I ate in, and although the croissant was good enough, it was handed to me in a bag and the espresso coffee had a lid on it, despite trying to ask for it not to have a lid. I wonder when full service restaurants will put lids on hot drinks for “health and safety” reasons? I know an independent cafe in Mayfair that is the about same price (£5.05) where the coffee is truly excellent and the snacks are too, so why have the chains taken over? Of course, croissant + bag = crumbs on table, so a paper plate would be better. The ambience is rubbish, there was piping of poor cover versions of what would otherwise be favourite Christmas songs (presumably to save licence costs), the chairs were uncomfortable. If you want a quick take-away coffee for the train then it is somewhere to get one I suppose (although why you can’t buy a Nespresso machine and frother and make a better cup at home, then stick it in a travel mug and save £2 per day is beyond me), but if you want to sit and enjoy a quick breakfast then I think anywhere else would be better than Pret. For over £5 for an espresso and a croissant, Pret is just not good enough and this was a great eye-opener.