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The best restaurants serving Other cuisines food in Gislingham Mid Suffolk East of England
2 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
149 Opinions in 1 websites
The owner of this place does not have a clue about running a business which includes giving polite, courteous customer service because she has none of these skills! Off hand, flippant and down right rude are skills she is good at. The staff they employ are inexperienced, ignorant and lacking any customer skills also. Asked if they could serve a flat white coffee they responded, “never heard of it” and when we asked what beer they had the waitress said one in a bottle with a red label and one with a blue label. Unbelievable! Overpriced and the food is very mediocre, we cook better and tastier at home. Never go again and would never recommend. Tip for owner, go on a management course to help your inexperienced staff and while there learn some customer service skills.
19 Opinions in 1 websites
Decided to visit for a carvery Sunday Lunch. Other than coffee not eaten here since they changed hands. Complicated system of actually getting your meal but no complaints from me on that as it means no long queues. We took a table and had a coffee before deciding on the menu. Then I went to the till and paid for two carveries with pigs in blankets as extra. About £26. I was told to return to my table. Later a tray with cutlery and tickets for carvery delivered to our table. The server advised us to wait at the table and a server would collect us and deliver us to the carvery located where you used to get the tea and scones. Eventually we arrived at the carvery with our escort. I chose the gammon, there was a variety of veg, green beans, carrot's diced swede, cabbage, red cabbage , cauliflower cheese which I avoided as it was an overcooked mush and looked very unappealing. Roast potatoes and a very thin gravy. Plus a Yorkshire pudding which was very handy to mop up the gravy.Back to the table . The gammon still had the ‘skin’ attached and various globules of greasy horrible fat, this should all have been removed before hitting the pass. The roast potatoes had appeared to have been cooked and then boiled in oil so they were impossible to cut and if you achieved it gravy splashed everywhere. Hi light of the meal ,the carrots, cooked to perfection with butter and herbs added. The red cabbage as also fine. Stuffing was a tiny ball hard as a rock and the pigs in blankets once more over cooked. So it’s a £12 Tesco meal deal for me in future. Fed up paying good money for sub par food. The staff here are however what makes it,friendly,helpful an approachable.