The best restaurants serving Japanese food in Basingstoke and Deane South East

Not sure how this place is rated so well? The service is good. But the food is so mediocre, like something you could make at home. Doesn't taste authentic or good at all. Especially the noodles. The broccoli is such a weird touch and the noodles are not soft.

Went in to pick up some desserts for a few days time as noticed before they have a long shelf life. Hardly any doryaki left but I took the last two. Went to pay to find they only take card payments, but they couldn't their card machines to work! Spent nearly 15 minutes waiting for them totry re-booting, trying contactless and pin options. Eventually looked at taking cash but they had no change. I didn't have the exact money so they tried asking me to buy less or more to fit to a note value! Eventually they found some change. Got my desserts home quickly as I couldn't after being out of the fridge longer than planned, only to find these were previously frozen and have to be used within 4 days of being defrosted. No indication of when defrosted so I cannot use them in a few days as planned. Use by date is only for their use if the item remaina frozen - not sure it is ok to sell pre-packaged food to customers without a use by date? Wasted my time and money; today was enough to put me off going back.

Really tasty good quality food but tiny portion sizes that skimp on key ingredients. Approach to service that management have staff following is also very mechanical.