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The best restaurants serving Japanese food in Royal Hospital Kensington and Chelsea London
3 Restaurants on GastroRanking
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28 Opinions in 1 websites
It's a shame. I used to come to itsu king's road to have my dinner, and I always order Thai Chicken with no veggie. Unfortunately, today the people in this shop let me down by saying that they cannot make it "out of the standard". Team leader and possibly an assistant manager (as she wasnt wearing uniform) said the same thing. What could possibly go wrong if you just dont serve a scoop of g'ng in that cup? I honestly dont know, and I used to work in itsu for few years as a team leader. That sounded just they wanted to finish the pots ready in the hot pass, instead of making a new one, cause I came to this same shop last week and I was served as usual. I truly hope someone kind enough in head office read this comment and take some action. It's not that hard to get a bit flexible when a regular customer order something. Julian Metcalfe would never let that happen