The best restaurants serving Japanese food in Marylebone High Street City of London, Westminster London

Todo estaba bien y por esos precios deberías esperar algo mejor. Decidí lo que quería para mi presupuesto. Antes de que me dieran mi pedido, el camarero estaba aplazando la oferta del almuerzo... que costaría más. ¿Por qué haría eso? El cliente ha decidido así que por favor tome el pedido.

My friend and I visited the Selfridges outlet today and were attended by Shija (we got her name from one of the other staff members), who unfortunately provided us with a disappointing experience. We ordered a chicken yakitori from the hot menu and selected a few colored plates from the belt. After waiting for 30 minutes and nearly forgetting about our order, the dish still hadn’t arrived. When we approached Shija to address the situation, her response made things even worse. She informed us that the yakitori was sold out but failed to update us earlier. While we understand that these things happen, we expected a more thoughtful and sincere acknowledgment of the issue. Instead, she simply stated that the dish was sold out and walked away without offering any further assistance or apology. As regular customers of Yo! Sushi, we were shocked by this lack of professionalism. We felt compelled to share this feedback, hoping that future interactions with staff members will be more positive.