The best restaurants serving Japanese food in Thurrock East of England

We tried a takeaway from here and was extremely impressed. The portions of food were huge and really good quality and taste. We had the chicken katsu curry, teriyaki beef and Thai crackers. All of it was delicious, looking forward to trying more things on the menu.

Shocking. We come in and sit down. Ask the staff what the options are for gluten free. Get told that “yes we can do almost anything and have gluten free soy”. Half the party order whilst the gluten intolerant try to work out the menu (we were told there was an allergen button on the QR code menu). But no. No gluten free list on the app. Manager came over and said - “no, you were told wrong, we don’t have gluten free soy”. Ask how to find on the app and are told “have to open and look at allergen list for each in turn”. Manager also tells my wife that “there’s lots without gluten”. Well I beg to differ. Look at the menu. Hardly anything without gluten. Perhaps a salad and some edamame beans. That’s about it, Really NOT at all allergen friendly. And rather rude and dismissive treatment.

Tried one of the new dishes at Wagamama, and unfortunately, it’s a big no for me. The dish was overly sour, the portion size was way too small, and the vegan chicken quantity was shockingly low. I asked for pulled shiitake on the side, offering to pay extra, but was instead given a few chopped mushrooms lightly tossed in oil—again, a disappointingly small portion. I raised my concerns with the manager, who was absolutely lovely and handled the situation with grace. She offered to replace the dish, but realistically, that wouldn’t change the portion size issue, which remains a total rip-off. For the price, this was an extremely disappointing experience and a complete waste of money. On a positive note, the staff were great, especially the manager, who was professional and kind despite the complaint.