Delivery
Pickup
Outdoor
The best restaurants serving Italian food in St Michael Winchester South East
3 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

968 Opinions in 3 websites
Me and my partner visited this restaurant last night. I made a reservation for 6pm. Unfortunately our bus did not turn up and we had to get a later one. I phone the restaurant at about quarter to 6 and told them we should be there by quarter past as we are running late and I apologised. The woman I spoke to said 'that's absolutely fine'. We ended up getting there at 23 minutes past 6. I acknowledge we were late and I apologised to the woman who greeted us as soon as came in. Her response was "you are late, after 45 minutes I will need to give your table to someone else. Your reservation was for 6pm and it is not 23 minutes past". I was fully aware of this, hence, why I apologised as soon as I set foot in the restaurant. I was gobbed smacked at the tone of voice. We were then rushed over to a table where she walked so fast I couldn't keep up and some menus were hurriedly shoved down on to our table. We then sat there for 5 to 10 minutes. I thought no one would come to take out drinks order for a long time probably and as I hadn't liked the attitude when we received, I decided to leave. The same woman approached me as I was on my way out and asked if everything was OK. I responded no we are leaving to which she replied 'let me show you something'. Presumably she wanted to show me there was a booking in after us hence why they needed the table back. There is a way of saying things though and treating customers. I'm afraid if I am spoken to like I am an inconvenience from the instant I set foot in your business , I won't come back. You've lost a customer Zizzi as there are plenty of other decent restaurants out there.

938 Opinions in 5 websites
I was meeting my family there, my stepson had booked a table for 3 adults and 2 children. I ordered calamari for a starter, it was lightly fried and had very little taste very disappointing. My main course was Crispsy Chicken with a Buddha Salad, the Crispsy chicken wasn't Crispsy at all and the chicken was almost cold, having explained to the manager they took it away and replaced it with a fresh meal, once again very disappointing chicken not Crispsy and Buddha Salad consisted of a bed of salad and very little else. Overall very disappointing and not value for money.