The best restaurants serving Italian food in St Michael Winchester South East

Fab place staff friendly and pizza amazing Definitely coming back

Me and my partner visited this restaurant last night. I made a reservation for 6pm. Unfortunately our bus did not turn up and we had to get a later one. I phone the restaurant at about quarter to 6 and told them we should be there by quarter past as we are running late and I apologised. The woman I spoke to said 'that's absolutely fine'. We ended up getting there at 23 minutes past 6. I acknowledge we were late and I apologised to the woman who greeted us as soon as came in. Her response was "you are late, after 45 minutes I will need to give your table to someone else. Your reservation was for 6pm and it is not 23 minutes past". I was fully aware of this, hence, why I apologised as soon as I set foot in the restaurant. I was gobbed smacked at the tone of voice. We were then rushed over to a table where she walked so fast I couldn't keep up and some menus were hurriedly shoved down on to our table. We then sat there for 5 to 10 minutes. I thought no one would come to take out drinks order for a long time probably and as I hadn't liked the attitude when we received, I decided to leave. The same woman approached me as I was on my way out and asked if everything was OK. I responded no we are leaving to which she replied 'let me show you something'. Presumably she wanted to show me there was a booking in after us hence why they needed the table back. There is a way of saying things though and treating customers. I'm afraid if I am spoken to like I am an inconvenience from the instant I set foot in your business , I won't come back. You've lost a customer Zizzi as there are plenty of other decent restaurants out there.

I was meeting my family there, my stepson had booked a table for 3 adults and 2 children. I ordered calamari for a starter, it was lightly fried and had very little taste very disappointing. My main course was Crispsy Chicken with a Buddha Salad, the Crispsy chicken wasn't Crispsy at all and the chicken was almost cold, having explained to the manager they took it away and replaced it with a fresh meal, once again very disappointing chicken not Crispsy and Buddha Salad consisted of a bed of salad and very little else. Overall very disappointing and not value for money.