The best restaurants serving Italian food in St Thomas Portsmouth South East

Overall the food was good. But Martin our waiter was excellent!

Was a busy Friday, we had pre booked. They automatically add service charge to the bill. They had ran out of a certain dish by 7pm on a Friday night which surprised me. Server was helpful enough but not to warrant a specific service charge. Id rather leave a tip direct to the person if they go above and beyond. Which on this occasion they did not. The guy at the till/welcome desk was just doing his job, nothing more, nothing less but not very engaging. We literally had two drinks and two meals and the service charge was automatically about £5. Each to there own but watch out if you're in a bigger group ordering more and you don't feel the service warrants whatever they're automatically charging.

We both enjoyed our meals at the Gunwharf Quays location. The service was excellent and very helpful. The seating inside was comfortable and it wasn't too noisy. There was a reasonable selection on the menu including Burgers. Pizzas and Hot Dogs. Both our meals were cooked perfectly and when we settled the bill we mentioned we had a 10% discount as guests of the nearby Holiday Inn. The server got a better deal for us which was unexpected and very generous. It would be good if, post covid, a few more Frankie & Bennies opened because family diners are rare these days.

Ordered four roasts, which were incorrectly charged. The server then printed off a incorrect bill and told us she had other customers to deal with. Took 45 minutes for our food, which was then wrong. The server then didn’t seem too concerned that they’d managed to serve a roast dinner without any roast potatoes. We were offered potatoes, then told that they wouldn’t be ready in time, then told they would be ready in time (they never turned up). Much better places in Portsmouth more deserving of your money for both the quality of food, services and general pleasantness

We found the venue and staff to be excellent and would recommend a visit. The food was superb and the location by the water just made the day fabulous