The best restaurants serving Italian food in Houghton Sunderland North East

Beautiful food, great service and a very cosy atmosphere. I think this is one of the best Italian restaurants in the area and would highly recommend to anyone!

10 of us to cope with and everyone absolutely over the moon with the quality of the food and the service , plus great value for money !!!! 10/10 !!!! Well done Amalfi 😋 👍🏼

We ordered a take away for delivery, and ordered it to be delivered at 8pm as we were due home just before then. Just eat then said it was was delayed until 9:20pm so we knew we had plenty of time. I received a call at 6:20pm saying they were outside. I apologised and said it was ordered for 8pm, we are not there to collect it. The driver apologised and said he would sort it. At around 8:15pm I rang up just to confirm that the food was still coming and a young girl answered and said she would find out. Suddenly a very rude and angry man came on the phone, he did not say who he was, and started actually shouting at me down the phone for refusing the order. I tried to explain the problem but he would not let me get a word in. He said on his end it did not say 8pm but I had the app open and it said 8pm on my end. I even tried to say it may be a just eat error but he would not listen. He was extremely aggressive. I asked to speak to someone less unpleasant so he put the young girl back on the phone, who was full of apologies and incredibly helpful. So I would like to thank her and point out how good she was considering how aggressive and unprofessional her colleague was. When the food was delivered the driver was lovely, and he did show the ticket that said 6:55pm (still later than they actually tried the first time) but I explained that I had triple checked and the app said 8pm. I absolutely think this was a just eat error and did not bother me in the slightest, these things happen. This review is based on the vile behaviour of one of the staff. This is the first time I've ever left a negative review for anything because I was so appalled by the way in which he spoke to me. We order from here regularly and enjoy the food, so I really hope the establishment get rid of this awful employee.

lovely Sunday dinner, huge portions

Ordered here many times and always been nice. However they say we ordered one thing but sent something else. When challenged it was no you ordered this if you want something else. Not ordering from them again. When I have family orders are large very disappointed

Ordered delivery for a birthday treat, asked for a pizza without any chili's as it was for a young child. Looked OK when it arrived but then found it was covered in chili flakes. I only realised after they'd started eating it. Quite distressing, won't be ordering again FYI for any customers, try Fabio's instead (also in Houghton) it's much nicer